Who Uses This Software?

Pleo is used by small and medium sized businesses of different sizes and industries.


Average Ratings

115 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Pleo
  • www.pleo.io/en/
  • Founded 2015
  • Denmark

About Pleo

Pleo is a complete company payment solution that allows companies to distribute payment cards to employees for purchasing products on behalf of company. It enables managers with real-time overview over company spending, flexible card limits, automatic expense categorisation and direct accounting system integrations.


Pleo Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Pleo Reviews Recently Reviewed!


Saves you tons of time and let you focus on what really matters - amazing software!

Sep 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Pleo has helped us a lot as a growing startup by giving us an instant overview of our company expenses, and at the same saved us tons of hours of work by letting Pleo do the match of receipt and most of the bookkeeping.

As a head of accounting I personally like the instant overview of the expenses Pleo gives you and the easy userface, which makes it possible for every employee to use Pleo from day one.

Most of the employees in our company didn't need to talk to me before using Pleo - they just figured Pleo out on their own because it is so simple to use!

At the same it gives you a much more flexible way of managing your expenses and company cards.

Before we used Pleo it took us weeks to make changes since we had to sign a lot of documents and wait for our bank contact to get back to us.

With Pleo you sign once - and then you can manage all your daily / monthly / yearly limits on each Pleo card you have as a company, and you can easy give or withdraw an employee company card.

Cons: I do wish that Pleo will make it possible in the future to transfer more data from Pleo to the accounting system.

For instans - there is not an integration between the projects numbers registred in Pleo and the project number system in our accounting system.

That means that when you do exporting of your data + pictures of receipts from Pleo to the accounting system, the account system (as it is right now) will not understand the project numbers exported from Pleo and the accounting system will therefore not automatically create these project numbers or register them as project numbers in the accounting system at all.

If we were a bigger company with more projects that would be an issue.

Vendor Response

by Pleo on September 26, 2017

Hey Christian,

thanks for the review! We are right now working on better integration of projects into the accounting systems (e-conomic, Xero). Coming in the next few months - so should be much easier to deal with a bigger amount of projects.

Capterra loader

Great solution to expenses claims

Jan 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Great integration from payment to accounting for expenses. Individuals deal with the admin for their expenses item by item using the phone app to snap receipts (or via browser)- it's easy and saves time and lost receipts. Much easier than using a company purchase card. The only things we have to claim via an old fashioned process are things we can't pay for with a pleo card - for us, cash payments for taxis, and mileage claims. Our accountant can download all the info they need at month end easily with all the receipts.

Admin users can manage risk by setting limits - monthly or total, plus per item limits. Admin users can freeze and unfreeze cards if a user thinks they've lost their card then finds it.

Analysis lets you see quickly where your expenses spend is.

Cons: Most of our spend is in one category, and while you can set up sub categories, at the moment you can't analyse spend against those subcategories. That said, pleo want to know what would make their product better, and we've already seen improvements to the app.

Overall: We spend some time researching pleo before we signed up, and pleo were happy to answer all our questions and provide web demos to show us how it works. Our experience has been very positive.

Pleo saves us time overall by reducing manual admin processes associated with expense claims. It saves elapsed time at month end for both individual employees and our accounts team. Staff like the app and their experience has been positive.

Capterra loader

Great for Business Expenses

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is incredibly easy to use, it has a lot of functionalities and whenever I needed help from the support team I always had a great experience.

I do a lot of purchases, probably 15 a day and I've never used an expense system in my career that was that easy.

Cons: I have to say the new update isn't my favourite, funnily enough it adds more functionality (which in itself is good) but now it takes one step longer to upload a receipt (it's still incredibly quick, doesn't even take 30 seconds), but it's something I noticed.

Overall: If you are a SME I don't see any reason why you would go with a competitor. The app works incredibly well and fast, the support is lovely and helpful, the system is easy to understand and implement.

Pleo - an easy to use company card

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Fast delivery of new cards makes it easy to onboard new colleagues. The setup of the new account is even easier. You can always adjust any limits made to a specific card and have overview over all recipts and invite your external revision to join.

Cons: The only thing I can think of is that you have to be patient with taking a status of account. Since some payments may be pending for a day or two, you should remember that some payments may join already accounted days. But knowing this it is only a minor disturbance.

Overall: Reciepts are fast in the system. With the "first reminder" of missing reciepts accounting saves time and the card holder is reminded fast enough to go through pockets before laudry day ;-)

Pleo has really helped automate our finance function. It is a game changing application and product

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The best way to account for expenses is certainly at the point of payment. The fact that the Card transaction is matched to documentation by the Card user and pushed straight through to Xero (and vat correctly accounted for) saves hours of paper pushing a month. My employees all feel trusted and empowered and I feel in control. Pleo gets my vote for the most transformative product I've come across since Xero and Receipt Bank took my bookkeeping world by storm. On top of all that the UX of the web and app environment is brilliant and I felt totally supported by the friendly team in what was a very efficient and quick onboarding process.

Cons: The capture of photos of invoices could be enhanced but is by no means a show stopper. It would be good if the app trimmed the space around a piece of paper and straightened it up (see what the new apple notes iOS app does or Evernote)

Overall: I no longer need to pay an admin clerk to shift paper. My expenses are properly accounted for and I'm now claiming much more input vat than I used to.

Vendor Response

by Pleo on October 05, 2017

Hey Adrian,

Thanks for the kind review!

And thanks for your suggestion about enhancing our current capture of the receipt. We'll work on improving this feature in the next couple of months!

Pleo is a time-saver!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Pleo is a time-saver! Now all purchases automatically transfer to our accountant system and we never have to struggle with missing receipts. Pleo also gives you increased control of the company credit cards and real-time expense insights, which makes you able to do better decisions

Cons: There are some minor issues regarding the mastercards. Sometimes our employees get their cards disabled for wrong issues, but it is quick and easy to enable them again.

Overall: Pleo company cards for key employees: With Pleo, our employees no longer have to make out of pocket purchases as they are trusted with their own Pleo card. Real-time data and spending limits make it easy to monitor expenses.

Automated bookkeeping: Our biggest relief with switching to Pleo, is that all expenses are now automatically transferred to our accounting system without wasting time on matching individual payments or tracking down missing receipts.

Now, the employees add a short descriptive note to each purchase and quickly uploads the receipt, which makes our bookkeeper's job way easier.

With real-time expense statistics, it is possible to see exactly how much we have spent on different categories before the month has ended, which gives additional insights and makes my liquidity budgets more precise.

Great Company, Makes Expense Reporting So Much Easier.

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Pleo is such a sophisticated system, we have a lot of employees out and about and they can rack up a lot of expenses meaning LOTS of receipts having to be collected at the end of the month to compensate them in their wage packet. Not only is it good we can use company money for their expenses, all they have to do is snap a picture of the receipt and they've done their part! Great company, easy to use interface, brilliant support, if theres any complicated questions, PLEO will setup a webinar with one of their professionals giving you such specific assurance.

Cons: I have no cons for PLEO, we haven't encountered any problems thus far and have been using the system for around 8 months.

Thoroughly recommend!

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use for the user and for the finance team, integrates well with our accountancy software, intuitive and great to have holistic view of all transactions. Best of all is that they always take on feedback and have fantastic customer support.

Cons: Quite honestly, nothing springs to mind...

Overall: We are currently working on looking at different ways of reporting and introducing an approval process with managers, with the support of Pleo. Overall, the experience with Pleo is positive. We have a great relationship, very similar cultures and it's been exciting to see how they have evolved and listen to their customers.

Great product - lovely customer service

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - Easy to use

- Product solves a real problem for every company (from a size of more than 6 people I would say)

- Lovely design

- Great team and company culture

Cons: I can't be thinking of anything. Every tech product has points to improve on their journey but Pleo's customer success team makes it easy to raise any problems, are very helpful, quick and friendly.

Overall: Pleo is just a product that makes your life easier. Our company uses Pleo every day to pay for stuff without having the hassle to reimburse individuals. It gives you a lot of freedom but also responsibility and trust as an employee.

Capterra loader

Plug & Play, cost efficient, timesaving - Makes everyones expenses easier and more fun!

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple to use - Plug & Play. The experience is completely simple and smart - from the app download to the use and expensing. Pleo has cut down our expense processing and handling by at least 60% and will save several days per month when we get the full implementation and API. Fun & and fantastic easy to use for everyone in finance and to the management group.

Cons: We have experienced people not being able to rent cars, because of the companys name was on the cards - we then tried out with personal names and the issues seems to be solved

Capterra loader

Perfect tool

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The Pleo app works perfectly. It saves you a lot of time and it makes it super easy to control and follow company expenses. The integration to accounting platforms like e-conomic works very well and it saves time and money on your book keeping.

Cons: The export functions could be more elaborate but that would just be icing on the cake.

Overall: I like spending time on things that develop and grow our business rather than filling out expense forms. Pleo allows us to do that while we are absolutely sure that Pleo will do its part perfectly.

Ease of use

Dec 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: IT is so fast and easy to use and we love the "fire and forget" way to handle receipts. Never loose a receipt again

Cons: Only issue er have is that pleo is not a credit card yet. So some car rental and hotels Will not accept is as deposit.

Overall: It is simple and easy to use. Our pilots find it so convenient that they can settle accounts on the spot and we at home know exactly what cost we have occured on an airport in China minutes after it has been settled and before the aircraft even takes off.

Capterra loader

Amazing fintech solution for all companies

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It gives freedom to the entire sales team and all other employees who occasionally spends money on behalf of the company, by giving everyone a corporate creditcard. For the management it saves so much time on administrative paperwork and control, since you have full overview and control on spending in the PLEO solution.

Cons: It would be nice with more open API´s to integrate with the rest of our business software.

Slick product

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Pleo simplifies our corporate card system, allowing an APP based system that is user friendly and simple to use. It saves the finance department at Oakbrook Finance time and effort in taking the admin out of the process.

Cons: As of yet the VAT element being missing, however Pleo are quick to take on board feedback and I'm told this is being worked on to be added soon. Not many companies respond to change this quickly.

Overall: Installing Pleo was all about TIME, time for us, time for the users, time for everyone. Simple and time efficient where a child could use the APP is great.

Huge time saver! Thanks for making it so easy!

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I'm consistently buying small items and before Pleo came around I was losing paper receipts on a regular basis. The small stuff adds up and we run a pretty tight ship when it comes to finance. As soon as I purchase anything now, I can feel my pocket buzz. The pleo app prompts me to snap a photo of the receipt and I'm done. It's 1000 times easier and I don't have to follow up with finance to see if they managed to put the money in my next paycheck.

Cons: On the few occasions that I've managed to forget to load a receipt there's a small detailed response button I can submit but it would be nice have something that I could just select instead of having to explain. It's only happened once or twice but sometimes I get alerts saying a payment didn't work, only to find out it went through okay. It's a great tool and I'm very happy with it.

What's not to like

Dec 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Staff are never 'out of pocket', the cards and app are very easy to use on the go and the expenses can be directly exported to our accounting software. Smooth sailing all the way!

Cons: The search function within 'projects' or now called 'tags' in the app is not as easy to use as the one in the web version.

Overall: We managed to get rid of a very clunky system for expenses that required a lot of admin time from staff. Expenses were therefore often delayed. So not only have we made our technical staff more billable, we have also seen an improvement on cash flow!

The easy way to account your business expenses

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Ease of use.

(Almost) automatic bookkeeping with Storebox and e-conomic integration.

Frequent release of new versions with new features.

Cons: Not really anything. Sounds wierd, but can't really think of anything.

Overall: No more problems with, who bought what services and who has which invoice. Now I can directly see who has expensed what, and make sure the all invoices are in the system.

Pleo has saved me time and frustration of doing tedious tasks

Aug 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've been using Pleo for a year now, their service has saved me time and frustration of collecting the missing receipts. Pleo integrates with our bookkeeping software, so I just need to check that the transactions are marked with correct project codes and have a receipt attached before the file is run into bookkeeping. The administration is amazingly quick, I can give a virtual card to a new employee immediately (our traditional bank required signing and sending paper documents back and forth so the process took at least 2 weeks).

Cons: Still missing some features like reminders of missing receipts to users. I know Pleo are planning on releasing new features continuously so just waiting for them to become available.

Vendor Response

by Pleo on August 09, 2017

Hey Dixie, thanks so much for the kind review! Reminders for missing receipts are coming in the next couple of weeks, sorry for the wait ;)

Easy to use, saves a lot of time and the customer support is fantastic

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: That I can transfer transactions and receipts to my accounting system, it is easy to add funds to our wallet, and i can create new users and order new cards in no time

Cons: The project module. I am really looking forward to when the projekt module is up and running. I can still transfer the project costs and receipts to our accounting system but i have to adjust the transactions manually in my system to make sure that they are entered on the right projects

Overall: Saving a lot of time

Easy expense management with Pleo

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As a card holder, it is so easy to snap a picture of the receipt and quickly choose a cost category. And Pleo remembers the choice of cost category the next time you use the card in the same store.

As a Finance Manager, it is also very easy to export the transactions from the Pleo website and then import to the financial system (Dynamics NAV).

Cons: It all works perfectly, and they are still developing lots of interesting features.

Saves a lot of time

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Employees using the cards saves a lot of time and they are all very happy with the solution. Accounting saves a lot of time with the booking - and even more time because we do not need to chase collegues for missing receipts. It is very fast and easy to get new cards for new employees.

Cons: Not integrated with our finance system (Uniconta) - we need to attach the receipts manually when the transactions are imported

Overall: saves a lot of time

Expense Solution

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. Large reduction in manual processing time for employee expenses resulting to tangible savings across the business

Cons: No obvious downsides to date. Software is easy to use.

Overall: Allows teams to process expenses on the go without any paperwork. Saves operational teams time as they don't have to collate receipts at the end of each month. Saves the finance team time as they no longer need to go through physical receipts. Saves in excess of 10 hours a week in processing time for a small business.

Amazingly easy to use...saves so much time!

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have a few "can't live without" products/services in my job and Pleo is definitely one of them. Pleo combines the experience of having a physical - great looking btw - (Master)card with an extraordinary tech platform. Everything; the Mastercard itself, the UI/UX in both the mobile app and on desktop just feels so right! I can easily manage all expenses with a few interactions with Pleo which saves both me and our accountant several hours of not having to look for lost invoices while having full transparency all along in the process.

Cons: It's hard to say when you're using a product that's so helpful in your everyday worklife, but hopefully the Pleo team will continue to make the expense reporting for online software purchases even more smooth in the future.

Great product with great simplicity and very user friendly

Aug 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Pleo is a great product, and extremely easy to use. It simplifies a lot of issues in the finance department, and makes our work and reporting a lot easier.

Cons: Pleo is still a start-up, and still has a long way to go regarding features and attributes for the general users, such as advanced departments, etc.

Vendor Response

by Pleo on August 22, 2017

Thanks for the comments Jakob! We are working hard on a more advanced departments functionality, which will be rolled out within the next few weeks!

Capterra loader

Pleo has optimised our financial logistics with 90 % in cost. Workload has dropped immensely.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The real time auditing between the many in-house projects, is for us the biggest advantage. But also the fact, that our auditor only has to use 20 min!! to place a full year of bookkeeping with more then a 1000 receipts divided into approx 10 in-house projects, with each their account.

Also the employees and the project managers find stability in their everyday work and it has improved their experience of ownership and responsibility in the organisation.

Cons: Pleo is still under development, and it shows in terms of solutions can could improve the experience even more. We have contacted Pleo on 3 occasions, identifying needs for improvement. The first two are already under way, and the third, they are looking into at this point.

Great customer support and reporting

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Staff and volunteers no longer have to be given cash nor are they required to pay for expenses themselves and wait for reimbursement. I maintain control of spending but give individuals more autonomy. It has saved me an enormous amount of time.

Cons: The 10 card limit - I would like to increase that during our project season.

Overall: As a charity, we often have events where I have to give a large amount of staff and volunteers access to funds in some pretty remote places. Pleo allows me easily order and delete new cards and set individual spending limits. Also, users are able to attach photos of receipts at the time of purchase..This has limited the amount of time I have to spend hunting down supporting documentation. Now we have timely and complete reports on real time spending and I am able to limit the amount of cash staff have to travel with.

Really great service, easy to implement, and saves us for so much work.

Jan 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to give someone in our organisation a quick Pleo card, virtual or physical, if they need to buy something.

Every purchase can be sorted into customised cost accounts

Our employees are prompted to take pictures of the receipts at all purchases, which makes it easy for us, and is not a hassle for them

Easy management of users and spending limits

Customer service is top tier, and easy to reach

Easy top-up of account, automatically (at least if you have a bank in Denmark)

Cons: Lacks a good enough service for subscriptions, so we still use another card for that

Some bugs in app and on website, but never anything gamebreaking

Overall: Saved us a ton of time and work, and let us give our employees a payment card if they need it

Capterra loader

Absolutely amazing, stress free and fantastic support

Feb 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It was very simple to setup the system to get the whole committee setup with Pleo cards. We have full visibility on what is being bought and we are not chasing for receipts anymore. The way our event works, we have always found it hard to keep track of where they are, causing the treasurer stress every year. Now they have access to Pleo, they have been able to get all the details they need at a click of a button.

Overall: Clarity from visibility of all transactions. Ability to know who spent what, and giving the staff physical cards has given the whole team a boost (as they feel like they have a part of Tokonatsu with them!) Very minor confusion at the start about PayPal card linking and usage fees, however this was sorted out so quickly and efficiently that we didn't notice any problems

Capterra loader

The best invention after the credit card

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: As a frequent traveller a Pleo card is simply a must! I have cut down time spend on travel reimbursements with 90-100% as Pleo automatically transfers my expenses to my bookkeeping system with the right account information.

Cons: I'm still waiting for the possibility to export cost per project as PDF (incl. receipts) for reimbursement purposes when I have external clients.

Pleo

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Its easy to use, and with instant messages on use

Cons: Limited use worldwide on the card. Some major airlines dont accept the card, nor is it useless in all of US

Overall: For our business it is a good tool to get the costs immediately

CFO

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy to use and always generates the over view. Keep track of employee spendings

Cons: Not being able to recycle the cards, but totally understandble

Overall: Very satisfied and have made the daily operations so much easier

Pleo saves our company a lot of time and ressources. Easy to use and customer service is fantastic!

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pleo is very intuitive and time saving. We can easily keep track of all our expenses which is very helpful for our management team.

Cons: Adding money to the Pleo card is still a manual process that goes through our online bank. Would be great if that process could be automated somehow.

Vendor Response

by Pleo on August 08, 2017

Thank so much Frederik for this kind review! We are working on automated top-up - should be ready in a few weeks!

Pleo revolutionised the way we do expenses for the better

Feb 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best things are that you can take a picture of the receipt and forget about it (so no need to keep stacks of receipts); and that receipts are matched up automatically. No need to fill in a form with the amount spent like other expense companies etc after buying. It saves a lot of time. The design and user experience is also beautiful.

Overall: Time saving

Capterra loader

Excellent customer service - very helpful and responsive to our queries suggestions

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, flexible, intuitive and saves us a considerable amount of time. Provides greater sense of control and visibility over transactions that we didn't have previously.

Cons: It's slightly less suited to larger organisations, but the company listens to all of our suggestions and there are frequent product enhancements, so we expect this to change soon

Pleo - so easy to implement and use

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease with which we implemented the new solution across all staff - the PLEO on-boarding team were ready with help at every moment we needed it!

Cons: I cant think of anything in the process or software that I dislike!

Overall: PLEO have been a delight to work with, help is given at any request and support is there when needed. The whole process has been a smooth and seamless transition.

Pleo makes managing expenses quick and painless.

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Pleo makes a process that used to be extremely frustrating (keeping, collecting, recording receipts in a spreadsheet) a genuine pleasure. I love how smooth the experience is from making a payment to snapping a receipt - and then you don't need to worry about it any more. Having categories to tag payments under also make it much easier to track spending in real time. It's just a beautiful product.

Cons: Nothing really. One tiny thing is notifications for recurring payments, but they are working on this.

Outstanding

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: From the moment I was given the card (the packaging was a piece of art in itself) to using the card, it has been a pleasure. Having spent the last 20 years filling out long-winded forms and sticking receipts to pieces of papers the Pleo system has made my life better!!!! Thank you, Pleo.

Cons: The only issues I had were with the pin number. I got confused between the pin and the app passcode as I thought they would be the same. I am not sure why they can't? I got locked out but unlocking it was quick and pieces. I have now changed my pin, and everything is working fine.

Overall: Exceptional - as I employee it has taken the stress, hassle, and administration out of expenses.

Simple Expenses

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so simple to use, no fuss, just easy. Even the technophobics find it easy to use!

The menu is simple and functional.

There is no unnecessary step to click through to enter a transaction and once entered you forget about it. No expense reports to fill out and receipt to attach.

Cons: There is another pin to remember, but that's the world we live in, everything is online.

Overall: It's a pleasure to use technology that makes life simple. It is not overly complicated but delivers for everyone. The user wins - no expenses to fill in, the accounts win - no chasing incorrect submissions and missing receipt and the business' wins as it's all done in real time - no bulk submissions causing spikes in cash flow.

Improve our work efficiency

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Card for employees we use everyday spending, easy to manage very employees and export to sage is very convenient to our accountant.

Cons: Top up my wallet is not that convenient at this moment, I need to make a transfer from my business account to specificated account with reference number.

Great way of giving staff a credit card

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use for staff and admin

reduces expense receipts & auto links to Xero

good controls and data on spend

Cons: admin cost per card

bank transfer was easy to top up card, but wish could automate that a bit

Overall: great way to get a credit card in the hands of staff whilst limiting risk of overspend.

Pleo... making expenses easy!

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's so easy to use and available across platforms. There's not a triplicate expenses form in site!

The ability to instantly see what has been spent and by who is brilliant and it's so easy to upload receipts.

Cons: The only grumble I had was the drag and drop for receipts. If you don't drag in a straight line is very easy to attach a receipt to the wrong statement item. This is a very minor item as you can upload in other ways and it's just as easy to remove an uploaded item.

Overall: Great experience with Pleo. We have different accounts for different projects, the visibility pleo grants you over transactions is amazing.

Perfect for our small company

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for all os us! We handle all the bills ourself and it was a living hell before Pleo :)

Cons: The software is great so we don't have anything to mention here.

Overall: Great experience! We would never go back to where we were before!

Great for a travelling team

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reminders for receipts of purchases

Cards are accepted everywhere and are contactless

Everyone has their own logins and PIN numbers

easy to add funds and change peoples buying and spending limits

Cons: Imports transactions but not statements, so they have to be manually reconciled.

Overall: Great, all our team are really happy with it, and even the MD has asked for a card to start using the new system.

Capterra loader

Excellent - highly recommended

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It's made things so much easier for our team. I like the fact I can easily request new cards - both physical and virtual and set limits for each.

The app popping up after a purchase has been made to ask for a receipt massively reduces the number of payments without corresponding invoices.

Cons: charge to withdraw cash is steep to say the least but I appreciate they're trying to reduce reliance on cash. Speeding up the onset of a cashless society perhaps isn't something Pleo need to concentrate on - for now our team sometimes buys things from cash only places.

Super easy to use - Pleo

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of overview of user spending, both according to volume and for expenditure proof.

Cons: Have had a long think but there really is nothing!

Overall: Straight-forward, non-complex. Dead easy to get started and use.

Expenses made easy

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick and easy to use. Mobile app is super handy. Made our business expenses hassle free.

Cons: Only think I don't like is not being able to upload multiple images from the mobile app.

Pleo has made our lives so much easier. Would definitely recommend it to other companies

Aug 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our company has quite a few expenses, especially when we kick off a new project. Pleo has been great to centralize all of our spend so we don't have to worry about bringing it all together. It has also enabled our employees to be efficient by giving them a card and it allows us to easily track what is being spent. We can also break down into different projects and create repeatable spend model for us.

Cons: Nothing really. It has been a great product. I wish they will move soon into other accounting areas. But one step at a time :)

Easy to use, great support and stylish!

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We like the way it speeds things up for us - we know immediately what our team is spending money on when they are out on the road and it makes the administration of their expenses very streamlined. The app is also very easy to use for the team.

Cons: It can sometimes difficult to extract information into other software and to organise the data in a way that is relevant to our business

Vendor Response

by Pleo on September 25, 2017

Thanks Ruth for your kind comment! We are working hard on extending our exporting functionality - we'll be releasing a lot of stuff to support projects and departments exports in the coming months.

The Perfect Product

Jan 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The usability of the app/website and receipt capture is second to none.

Cons: Not available. I have nothing not to like about the product

Overall: Amazing as expected with this level of service

Very rare do you find a product that has this smooth user experience online and in real life

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Very smooth online platform. Great customer support. When you have an idea for improvements to the platform it is taken seriously and being implemented

Cons: Once in a while (very rare) does the card not seem to work with some retailers, but I think that has to do with it being a Mastercard Debit.

Overall: Much Quicker Expense management for user and accountant