# Pleo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pleo the right Expense Report solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160720/Pleo/reviews --- Pleo 4.8 (199) [View alternatives](https://www.capterra.com/p/160720/Pleo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pleo Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews JC Julian C Accounts Payable ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Senior management liked the visibility of Expenses accross departments.“ December 23, 2025 JC Julian C Accounts Payable ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The customer service was very slow to respond when we had issues with card transactions.“ December 23, 2025 JC Julian C Accounts Payable ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Very simple and easy to understand interface for employees and management to understand.“ December 23, 2025 RA Rodrigo A Programme ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “The automatic scan sometimes takes longer than I would like. Because of that, adding my expenses can take a while.“ August 31, 2025 AT Anjum T BI AnalystComputer & Network Security, 51 - 200 employeesUsed the software for: Less than 6 months. “Made life easier with the invoice and account management.“ August 13, 2024 SM Sannah M Sales AdministratorArchitecture & Planning, 51 - 200 employeesUsed the software for: 1-2 years. “I did not like having to manually export to Xero, along with not being able to control staff cards enough as I needed to.“ February 10, 2025 SH Sj H ManagerMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: 1-2 years. “Really easy to use.“ September 16, 2024 Av Anna v Finance ManagerEvents Services, 11 - 50 employeesUsed the software for: 6-12 months. “Uploading from a phone, rotating expenses, analytics is useless if you use more than 1 tag, some exports have appeared with blank pages instead of the ticket, plastic cards that couldn't be activated, payment rejections without notice and alternative...“ December 15, 2022 ## Showing most helpful reviews Showing 1-25 of 199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bobbi N. Head of People Information Technology and Services Used the software for: 2+ years ### "Game-changing expenses software" April 5, 2023 5.0 Overall Pleo has changed the way we do expenses and made it much simpler and faster to empower people with company spending. Pros Before I used Pleo, expenses were a real pain and took a lot of time. I love how easy it is to set up users on Pleo, to give them limits, and for them to start using it. The virtual cards make it really quick to set people up, and the visibility of spending is great. It also gives nudges to people to add their receipts, which saves time. Cons Pleo has a great feature for "fetching" receipts from your email inbox but this doesn't always work brilliantly so I still have to go and find the receipt manually. It'd be great if this was more reliable. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Pleo has better design and transparency, and it's easier to use. Review Source AT Anjum T. BI Analyst Computer & Network Security Used the software for: Less than 6 months ### "Economical Expense Manager" August 13, 2024 4.0 Pros Made life easier with the invoice and account management. Cons I found it a little difficult to use. The user interface could be improved much. Switched from [Pliant](https://www.capterra.com/p/264834/Pliant/) I changed employment and the new employer used Pleo. Review Source SM Sannah M. Sales Administrator Architecture & Planning Used the software for: 1-2 years ### "Great for small companies" February 10, 2025 3.0 Pleo is a good software however it was not sufficient for our needs as a company and we eventually outgrew it. Pros I liked being able to add filters to my expenses and export these to Microsoft Excel. From here I could then manipulate the data to create financial reports based on what I needed. Cons I did not like having to manually export to Xero, along with not being able to control staff cards enough as I needed to. Review Source JC Julian C. Accounts Payable Manager Retail Used the software for: 2+ years ### "Pleo Postive" December 23, 2025 5.0 Overall very happy. Cashback worked well to cover the monthly costs of the system. Physical cards were dispatched quickly and reliably. Overall the acceptance of the cards was high in UK, EU, Africa and USA. Senior management liked the visibility of Expenses accross departments. Pros Very simple and easy to understand interface for employees and management to understand. The accounting integration was done very quickly and smoothly and all our quirks were taken into consideration in the onboarding to make sure they are included. The APP and website worked well and speedy to use. Cons The customer service was very slow to respond when we had issues with card transactions. Dealing with multiple account managers, no single point of management of the account. Costs increased significantly annually. Review Source RA Rodrigo A. Programme Manager Information Technology and Services Used the software for: 6-12 months ### "User-friendly experience with minor drawbacks" August 31, 2025 4.0 Considering that my company needs all the required information, Pleo seems to be a good solution for inputting the data. Pros Easy to use, great user experience. Since it automatically reads the receipt information, it saves you time entering the required details. Cons It can be a bit slow on my 2019 Android phone. The automatic scan sometimes takes longer than I would like. Because of that, adding my expenses can take a while. Review Source Michelle B. Director Management Consulting Used the software for: Less than 6 months ### "Great solution to expenses claims" January 6, 2019 5.0 We spend some time researching pleo before we signed up, and pleo were happy to answer all our questions and provide web demos to show us how it works. Our experience has been very positive. Pleo saves us time overall by reducing manual admin processes associated with expense claims. It saves elapsed time at month end for both individual employees and our accounts team. Staff like the app and their experience has been positive. Pros Great integration from payment to accounting for expenses. Individuals deal with the admin for their expenses item by item using the phone app to snap receipts (or via browser)- it's easy and saves time and lost receipts. Much easier than using a company purchase card. The only things we have to claim via an old fashioned process are things we can't pay for with a pleo card - for us, cash payments for taxis, and mileage claims. Our accountant can download all the info they need at month end easily with all the receipts. Admin users can manage risk by setting limits - monthly or total, plus per item limits. Admin users can freeze and unfreeze cards if a user thinks they've lost their card then finds it. Analysis lets you see quickly where your expenses spend is. Cons Most of our spend is in one category, and while you can set up sub categories, at the moment you can't analyse spend against those subcategories. That said, pleo want to know what would make their product better, and we've already seen improvements to the app. Review Source Adina K. Office Manager Staffing and Recruiting Used the software for: 1-2 years ### "Great for Business Expenses" November 19, 2018 5.0 If you are a SME I don't see any reason why you would go with a competitor. The app works incredibly well and fast, the support is lovely and helpful, the system is easy to understand and implement. Pros It is incredibly easy to use, it has a lot of functionalities and whenever I needed help from the support team I always had a great experience. I do a lot of purchases, probably 15 a day and I've never used an expense system in my career that was that easy. Cons I have to say the new update isn't my favourite, funnily enough it adds more functionality (which in itself is good) but now it takes one step longer to upload a receipt (it's still incredibly quick, doesn't even take 30 seconds), but it's something I noticed. Review Source Víctor F. CS lead Human Resources Used the software for: 6-12 months ### "The card is not well accepted " November 8, 2022 3.0 We use it to pay for subscriptions for our digital tools in our company Pros it is easy to use and the expense management tracker is good Cons The card is not good enough for a company. It is not accepted in a lot of places (including google) so at the end we do not use it as much as we want Reason for choosing Pleo We thought only about the price, but it was not a good decision Review Source Mikael Thusgaard J. Financial Controller Used the software for: 1-2 years ### "Plug & Play, cost efficient, timesaving - Makes everyones expenses easier and more fun!" April 24, 2018 5.0 Pros Simple to use - Plug & Play. The experience is completely simple and smart - from the app download to the use and expensing. Pleo has cut down our expense processing and handling by at least 60% and will save several days per month when we get the full implementation and API. Fun & and fantastic easy to use for everyone in finance and to the management group. Cons We have experienced people not being able to rent cars, because of the companys name was on the cards - we then tried out with personal names and the issues seems to be solved Review Source Kian R. Accounts Executive Education Management Used the software for: 6-12 months ### "Great Company, Makes Expense Reporting So Much Easier." March 13, 2019 5.0 Pros Pleo is such a sophisticated system, we have a lot of employees out and about and they can rack up a lot of expenses meaning LOTS of receipts having to be collected at the end of the month to compensate them in their wage packet. Not only is it good we can use company money for their expenses, all they have to do is snap a picture of the receipt and they've done their part! Great company, easy to use interface, brilliant support, if theres any complicated questions, PLEO will setup a webinar with one of their professionals giving you such specific assurance. Cons I have no cons for PLEO, we haven't encountered any problems thus far and have been using the system for around 8 months. Review Source SH Sj H. Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Makes keeping track of petty cash super easy" September 16, 2024 5.0 Pleo has both improved our time saving and our security. We used to literally use cash for our petty cash which we would give to staff to buy milk etc. The faff of going to a cash machine and chasing staff for change was starting to get too much then after a couple of breakins (thankfully no money taken but the fear as there) I started looking for a better alternative and found Pleo. So much easier and safer. Staff just take the card and can take a picture of the receipt to add to the app. One a month all the transactions on Pleo are downloaded to Quickbooks. Notifications tell you when and where the card has been used as well as when the money in our account is getting low (you can get it to autotopup but we don't find we need this at the moment as we don't spend that much) Sorted! Pros Really easy to use. Multiple cards and app logins can be set up and also added to Google wallet etc,just like a normal debit card. Ease of integration with Quickbooks is brilliant Cons Was a bit complicated to get our first bank transfer approved but customer services quickly sorted the issue Review Source MY Matt Y. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Beware! Totally unhelpful " January 29, 2023 1.0 Cons There are no pros. You live on the basis that your funds may or may not be loaded onto your card and they are of no help whatsoever. Customer support is awful and they just tell you they can’t help and even though you have money transferred to them that has left your account they don’t always load it to your card and tell you ‘we will just have to park this investigation for a few days’. Please - find an alternative card. That’s what we are doing now having been left almost ‘find less’ for 3 days and having to keep sending more money in the hope that it gets loaded but so far - nothing. Reason for choosing Pleo Assurances of a smooth process Review Source PL Pierre L. Growth marketing Telecommunications Used the software for: 6-12 months ### "Lifesaver for expenses management. Highly recommanded" March 17, 2022 5.0 The overall experience has been very pleasant. I received way more value than I was expected. Pros I'm part of a remote, fast-growing company. Meaning that you are expected to remove blockers, try tools, be independent, buy your own setup, etc all those kind of stuff that requires a good expense management. Which I was always terrible at before (hello Excel Spreadsheet) but that was before I was exposed to Pleo. Pleo changed my life for the better. No more headaches, no more finance team asking me about the latest invoices, no more monitoring manually how much you spent, no more long and boring review process. Pleo helped me so much that I don't see coming back to managing my professional expenses differently now. HIGHLY recommanded Cons There is nothing I don't like about this product. Review Source VR Verified Reviewer Operations & Culture Manager Computer Software Used the software for: 1-2 years ### "Thoroughly recommend!" March 12, 2019 5.0 We are currently working on looking at different ways of reporting and introducing an approval process with managers, with the support of Pleo. Overall, the experience with Pleo is positive. We have a great relationship, very similar cultures and it's been exciting to see how they have evolved and listen to their customers. Pros Ease of use for the user and for the finance team, integrates well with our accountancy software, intuitive and great to have holistic view of all transactions. Best of all is that they always take on feedback and have fantastic customer support. Cons Quite honestly, nothing springs to mind... Review Source AM Adrian M. CEO Information Technology and Services Used the software for: Less than 6 months ### "Pleo has really helped automate our finance function. It is a game changing application and product" October 4, 2017 5.0 I no longer need to pay an admin clerk to shift paper. My expenses are properly accounted for and I'm now claiming much more input vat than I used to. Pros The best way to account for expenses is certainly at the point of payment. The fact that the Card transaction is matched to documentation by the Card user and pushed straight through to Xero (and vat correctly accounted for) saves hours of paper pushing a month. My employees all feel trusted and empowered and I feel in control. Pleo gets my vote for the most transformative product I've come across since Xero and Receipt Bank took my bookkeeping world by storm. On top of all that the UX of the web and app environment is brilliant and I felt totally supported by the friendly team in what was a very efficient and quick onboarding process. Cons The capture of photos of invoices could be enhanced but is by no means a show stopper. It would be good if the app trimmed the space around a piece of paper and straightened it up (see what the new apple notes iOS app does or Evernote) Review Source Response from Pleo October 5, 2017 Hey Adrian, Thanks for the kind review! And thanks for your suggestion about enhancing our current capture of the receipt. We'll work on improving this feature in the next couple of months! VR Verified Reviewer Analyst - Portfolio Management Group Financial Services Used the software for: 6-12 months ### "Payment Tracking Made Easy" April 21, 2019 5.0 Pros Pleo eliminates countless hours of work and stacks of paper. I love the speed with which I can get new employees up and running with their cards, as well as the tracking ability. Receipts have long been a nagging issue for us, but the fact that our employees can upload their receipts directly and input descriptions/notes is fantastic. Cons Have not yet had any negative experiences with the software. The team has been very responsive to our questions, and we are all very happy with Pleo. Review Source VR Verified Reviewer Chief Marketing Officer Computer Software Used the software for: 6-12 months ### "Huge time saver! Thanks for making it so easy!" March 30, 2018 5.0 Pros I'm consistently buying small items and before Pleo came around I was losing paper receipts on a regular basis. The small stuff adds up and we run a pretty tight ship when it comes to finance. As soon as I purchase anything now, I can feel my pocket buzz. The pleo app prompts me to snap a photo of the receipt and I'm done. It's 1000 times easier and I don't have to follow up with finance to see if they managed to put the money in my next paycheck. Cons On the few occasions that I've managed to forget to load a receipt there's a small detailed response button I can submit but it would be nice have something that I could just select instead of having to explain. It's only happened once or twice but sometimes I get alerts saying a payment didn't work, only to find out it went through okay. It's a great tool and I'm very happy with it. Review Source GB Gill B. Office Manager Broadcast Media Used the software for: Less than 6 months ### "So easy to use" September 17, 2019 5.0 I would really recommend PLEO to other businesses. I think the service is great, it was easy to set up and easy to use overall. Pros I am really impressed with the ease of using this ap. I find the categories are simplified, yet detailed enough and easy to use. Furthermore, I have experienced several minor issues and each time I have reached out for customer service I have received excellent and attentive customer service! Cons One downfall I found, was when I tried to make a purchase online which was over my limit but I hadn't realised. This attempted transaction then froze my card and I was unable to make further payments until speaking to a member of PLEO team. They did tell me after that I could fix the problem in the ap, but I din't find that clear at the time. Review Source CY Clare Y. Director of Delivery Management Consulting Used the software for: 2+ years ### "Pleo is very simple and quick to use" September 27, 2019 4.0 Pros Pleo is very simple and quick to use. The app is user friendly and it takes me no time at all to record my expenses. Cons We have experienced some outages which can be inconvenient and even a bit embarrassing if the card gets declined when you're trying to use it. These usually get fixed fairly quickly but it would be useful to know, in the app perhaps, if software is done or there is scheduled maintenance. Review Source MW Mike W. Managing Director Information Technology and Services Used the software for: 6-12 months ### "A magic timesaver" August 1, 2019 5.0 Pros With PLEO, I no longer need to worry about tiresome expense reports - either for expenses I incur or that I used to have to sign off in detail. The savings in time and convenience allow to me to focus on building the business instead. Cons There are \*occasionally\* expenses I can't use this for - such as in flight purchases... but this is rare. Review Source MC Marleen C. Office Manager Environmental Services Used the software for: 6-12 months ### "What's not to like" December 17, 2018 5.0 We managed to get rid of a very clunky system for expenses that required a lot of admin time from staff. Expenses were therefore often delayed. So not only have we made our technical staff more billable, we have also seen an improvement on cash flow! Pros Staff are never 'out of pocket', the cards and app are very easy to use on the go and the expenses can be directly exported to our accounting software. Smooth sailing all the way! Cons The search function within 'projects' or now called 'tags' in the app is not as easy to use as the one in the web version. Review Source DW Dixie W. CFO Used the software for: 6-12 months ### "Pleo has saved me time and frustration of doing tedious tasks " August 7, 2017 5.0 Pros I've been using Pleo for a year now, their service has saved me time and frustration of collecting the missing receipts. Pleo integrates with our bookkeeping software, so I just need to check that the transactions are marked with correct project codes and have a receipt attached before the file is run into bookkeeping. The administration is amazingly quick, I can give a virtual card to a new employee immediately (our traditional bank required signing and sending paper documents back and forth so the process took at least 2 weeks). Cons Still missing some features like reminders of missing receipts to users. I know Pleo are planning on releasing new features continuously so just waiting for them to become available. Review Source Response from Pleo August 9, 2017 Hey Dixie, thanks so much for the kind review! Reminders for missing receipts are coming in the next couple of weeks, sorry for the wait ;) MD Melinda D. tour guide Leisure, Travel & Tourism Used the software for: 6-12 months ### "User friendly" August 12, 2019 5.0 Pros Hi i enjoy working with Pleo, as it makes my every day administration much easier. Something that could be improved is that we should be able to have a Find button in the program to look for old expanses. Cons That we are unable to look for old expanses ut we have to scroll down. Review Source DA David A. Product Manager Information Technology and Services Used the software for: Less than 6 months ### "Pleo... making expenses easy!" April 1, 2019 5.0 Great experience with Pleo. We have different accounts for different projects, the visibility pleo grants you over transactions is amazing. Pros It's so easy to use and available across platforms. There's not a triplicate expenses form in site! The ability to instantly see what has been spent and by who is brilliant and it's so easy to upload receipts. Cons The only grumble I had was the drag and drop for receipts. If you don't drag in a straight line is very easy to attach a receipt to the wrong statement item. This is a very minor item as you can upload in other ways and it's just as easy to remove an uploaded item. Review Source MP Matthew P. Finance Director Hospitality Used the software for: 6-12 months ### "Expense Solution" March 5, 2019 5.0 Allows teams to process expenses on the go without any paperwork. Saves operational teams time as they don't have to collate receipts at the end of each month. Saves the finance team time as they no longer need to go through physical receipts. Saves in excess of 10 hours a week in processing time for a small business. Pros Ease of use. Large reduction in manual processing time for employee expenses resulting to tangible savings across the business Cons No obvious downsides to date. Software is easy to use. Review Source Similar Products Featured ## Related categories [Expense Report](https://www.capterra.com/expense-report-software/)[Spend Management](https://www.capterra.com/spend-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.