eXplorance

Blue Course Evaluation

4.5 / 5 12 reviews

Who Uses This Software?

Higher Education K-12 Learning organizations


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5,000.00/year/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eXplorance
  • www.explorance.com
  • Founded 2003
  • Canada

About Blue Course Evaluation

Blue is all-in-one evaluation software suite that fully automates your institution's course evaluation process. Blue supports your most basic and unique needs through comprehensive integration capabilities (LMS, SIS, SSO, BI...), native adaptation to the world of teaching and learning assessments (team taught classes, serial lectures, cross listed courses ...), and powerful reporting and analytics capabilities.


Blue Course Evaluation Features

  • Admissions Management
  • Alumni Management
  • Assessment Management
  • Curriculum Management
  • Faculty / Staff Management
  • Financial Aid Management
  • Fundraising Management
  • Housing Management
  • Scheduling
  • Student Information / Records
  • Student Portal
  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Gradebook
  • Mobile Learning
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing
  • Attendance Tracking
  • Class Registration
  • Classroom Management
  • Electronic Assignments & Tests
  • Financial Aid Management
  • Gradebook
  • Higher Education
  • Online Payments
  • Parent Portal
  • Progress Reports

Blue Course Evaluation Reviews Recently Reviewed!


Administered course evals for many programs, including low-literacy and immigrant populations.

Apr 20, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: UI improvements were prioritized by eXplorance. The interface improved dramatically in my time using the software, becoming more intuitive over time. Though a lot of the complex functionality may only be easily navigable by power users, the support staff typically did a fine job of providing walkthroughs, phone support, and email instructions as needed.

Customer support was also invaluable for working through all the "ifs" and "buts" of our student population. Working with a range of literacy levels and familiarity with English language - as well as different course types like labs, practicums, continuing education, etc. - we needed frequent support and check-ins and were always able to reach a successful outcome.

Cons: I get they are an 'online first' company and a software above all else, but I was disappointed by Blue's inability to reliably process and integrate data from paper forms. They used a third party software (ABBYY) to generate forms, and no matter how meticulously our printer was calibrated, there were always problems in the scanning and upload into Blue. Because it was third party, Blue did not provide support for this process and could not refer us to someone at ABBYY. We ended up processing our (thankfully limited number of) paper forms manually.

Overall: Transitioning from paper scanning and online survey providers to a professional outfit specifically intended for course evaluations was an overall positive experience. While there are some pain points, without question the implementation of Blue was a time saver for our team.

Blue is a great product and eXplorance is a great vendor.

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Blue is very flexible and powerful, and can be configured to meet the different requirements of many different schools.

Cons: Consequences of some configuration decisions can be far-reaching, and should be documented more clearly.

Capterra-loader

Excited - this tool is going to revolutionise student surveys in the HE sector

Apr 19, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to centralise the student survey process with consistency and provide fast, tailored reports to the right audiences

Cons: Its a learning curve as it is a complex beast ideally needing a small dedicated team to get to grips with this software.

Overall: As an institution we can centralise the disparate processes going around saving on administrative time and effort. Thus this gives greater consistency of experience for all and with the advanced reporting functionality takes this tool to the next level, especially considering that it can handle demographic data.

With eXplorances support we have been able to integrate Blue with BB and Banner successfully.

Apr 17, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: eXplorance listens to our institutions needs and requirements and is continuously modifying and updating their products to be more useful. The software is evolving and has kept base with the changes in the market.

Cons: The learning curve at the beginning is very steep. The software is not as intuitive as other products on the market. Having said that, it also can do more complicated survey design than the competitors.

Overall: The ability to have a completely integrated course evaluation process for the entire university including credit and non-credit courses.

We've found Blue to be a superior product and Explorance a supportive company.

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Ease of setup. We have multiple projects running each term.
2. Great UI. Students love it.
3. Robust system. No uptime problems at all; no crashes.

Cons: 1. We wish it was easier to change some things within an open project.
2. More email options.
3. It would be great if we could push texts to supplement our emails.

For a non-programmer, learning curve has been huge BUT customer service is always on point!!

Apr 17, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The reports and evaluations look great and the ease of accessing the information is second to none.

Cons: It doesn't integrate with our records system and it is a complicated system for those without technical experience

the software has a steep learning curve; not intuitively obvious.

Apr 17, 2018
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It has many functionalities - supposedly, once set up, a "one touch" and it does everything for you, which is true. It is hard to accidentally make a mistake -- that is, it just won't work, rather than working incorrectly. Tech support is good, although their communication style is a bit hard to get used to.

Cons: Even now that I am very familiar with it, I still often have to check with tech support about one thing or another. I don't like the report , and I wish it could be more customizable. I am the only one who knows how to use it, and to show its quirks to another would be difficult.

Overall: it does everything I need it to do, and fairly conveniently.

Customer support is very responsive. Coming from a technical background, I found it easy to use.

Apr 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the updates CS/Support implements in a quick manner. Responsive to bugs in updates. System can easily handle thousands of requests. Responsive and easy to use for end user.

Cons: Wish it had more transparency in the timing of emails (export .csv showing when task emails would be sent, since likely stored in a DB somewhere). Can be tricky at times to implement changes during a published project (manual changes do not impact the DB, wish manual changes could override the DB but I understand why it is not coded that way). Wish some text fields could be modifiable (e.g. "Please select datasource", other technical/vague terms displayed to end users). Would love IE to be better supported (do not recommend this browser, but unfortunately users still use it)

Blue is a multi-dimensional course evaluation tool that can be scaled to work for any institution.

Apr 17, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customizable solution will adapt to any institution's need... even to different scenarios within the same institution. The automatic report generation at the end of the survey was a must-have for us.

Cons: Difficult to set up for the first time... even with the help of the trainers. It takes a lot of time. The additional company trainings are expensive, and after two years, our team doesn't feel like we are capable of building new reports on our own.

Overall: Ability to schedule automatic report openings and closings based on dynamic date rules--like open at 60% of the semester and close reports at 90% of semester.

This is a great product to utilize for course reviews that need to be completed for students.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that students can easily answer multiple questions about their experience in a course so that faculty can implement changes towards their approach to teaching students to improve their success.

Cons: Sometimes it is very easy for a student to just answer the whole assessment without them actually completing it. I would recommend that each section, or every few questions, the assessment response options are changed to keep students aware of what they are completing.

Overall: I love that this software provides easy access to gain a lot of data from students to improve the way professors approach their teaching techniques.

Blue is excellent for delivery of course evaluations that can be highly customized and automated.

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fabulous software vendor, flawless delivery to students, mobile friendly, ada compliant, great performance, hosting, great customer support.

Cons: The report interface to create customized reports from scratch is not intuitive for novice users. I think the upcoming changes in this area in the next version will address these concerns.

Awesome features and value for money. Very user friendly user experience.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy

Cons: Hardly see any thing which I don't like. May be some new features integration like inventory management would be useful

Overall: Parents are very happy to see their kids data in their mobile, hence very useful for school. And performance management tool helps me a lot

Vendor Response

by eXplorance on June 06, 2017

Thank you Sanjay for your review. You may have entered the review about Blue when you intended to review another product. Sincerely,