# MyShopManager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyShopManager Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/160725/MyShopManager --- # MyShopManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyShopManager ## What is MyShopManager? MyShopManager is auto repair shop software that provides tools to help shops run profitably. The software combines text messaging, direct mail, email marketing, and call tracking into one cost-effective system. It determines each shop's goals, builds custom marketing plans, implements and monitors campaigns, and provides performance reporting. MyShopManager aims is to fill shops with profitable customers to grow their businesses. ## What is MyShopManager used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 90% Neutral 0% Negative 10% Starting price $197 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyShopManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://myshopmanager.com&name=MyShopManager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyShopManager 4.7 (29) VS. [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $197 Per User, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (29) Ease Of Use 4.2 (6,519) Value For Money 4.4 (27) Value For Money 4.3 (5,383) Customer Service 4.7 (29) Customer Service 4.1 (5,262) ## MyShopManager alternatives Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3,416)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,258)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [View all alternatives](https://www.capterra.com/p/160725/MyShopManager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Marketing Automation 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Multi-Channel Marketing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Coordinate marketing efforts across channels (email, landing pages, social media, etc.) ROI Tracking 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Email Marketing Create and send email blasts/campaigns Lead Generation Manage the process of attracting and converting business prospects into leads MyShopManager 8 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create and send email blasts/campaigns Manage the process of attracting and converting business prospects into leads Automate workflows and trigger campaigns based on customer actions Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send promotional campaigns or transactional messages via text messages Get Advice We can help you find the software with the features you need. Features 4.7 (29) 4.7 Based on 29 reviews ## Pricing Value for money 4.4 (27) Basic $197.00 Per User,Per Month Value for money 4.4 (27) 4.4 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (29) 4.7 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 29 reviews Filter by rating 5(26) 4(0) 3(0) 2(3) 1(0) Mentioned topic Sorted by most recent EA Eddie A. Owner & manager Automotive ### "Customer service is way below expectations once Bolton took over. Bad communications, no value." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 23, 2023 Once Bolton took over it was very bad experience all the way. Don't do it. Pros Myshopmanager was a great platform for our CRM and marketing campaign until it was taken over by Bolton technology. Text messaging was hte main feature we used alongside the email campaigns. Cons Customer service could improve. Once we decided to not subscribe to myshop manager, we were told to follow a specific process to cancel the subscription. We cancelled in November 2022, we suddenly got charged in January 2023, no refund was issues, we cancelled again and then again randomly got charged again in April. We had to cancel the credit card on file to avoid being charged without the use of the service. I would never advise leaving your credit card with Bolton regardless to what product you use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH Woodrow H. Owner Automotive ### "Best way to communicate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2023 Good, rocky at first with the Bolton merger. Pros The follow up, the emails about declined work not only keeps my clients informed but also helps us busy!! Cons That the app no longer immediately updates me when someone texts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Joe N. Owner, mechanic Automotive ### "Beyond the honeymoon, buyer be aware" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 October 1, 2022 Not very pleasant in the long run for me and my two locations. Pros Easy to use automated text messaging. Awesome customer service for about the first four months Cons Clunky app which they completely redesigned 3 times in the 2 years. No improvement. Pricing... Their automated text messaging is good, worth max $200 a month. To get the most out of what they offer you need to do direct mail (lots extra $$$) not worth the almost 350 a month for automated reports and automated text messaging. They lock in the return phone number so there's a very painful disconnect. Be aware. Their sales people are very trained to deaf ear, change the subject, and over come objections when dealing with real issues that come up after using their system for a long time. Reasons for choosing MyShopManager Perceived excellent customer service and high perceived value from their highly trained sales force Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Tyger L. Owner Automotive ### "Incredible Software Even Better Customer Support! \[SENSITIVE CONTENT HIDDEN\] is AMAZING!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 A++++ Customer service and excellent product to boot. I am baffled by how great the customer service is! It just keeps getting better, and better. \[SENSITIVE CONTENT HIDDEN\] is AMAZING! Five-star company all the way! Pros Text Blasts, Five Arounds, Mailers, and ease of use! Cons Nothing at all This is well thought out and as good as I have seen! Reasons for choosing MyShopManager No Reason just a lucky Try! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IG Ivan G. owner Automotive ### "Waste Of Money" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 2, 2021 As i said above its waste of money, 299 a month is not worth it. Pros Easy to use, very easy to set campaigns. Cons System didnt get connected fully to our data base, we have more than 1500 customers but it was working with 10% of our customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK DJ K. Owner Automotive ### "Great customer follow up and communication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2020 Benefits are opening a line of communication with my customers I didn’t have before \[SENSITIVE CONTENT HIDDEN\] my rep is great and very knowledgeable of the system and new things happening with the program!! Pros The texting is great and linking with Shop-ware was easy as you could ask for! Cons Haven’t had any issues at all. It is very nice to have and extra line of communication with my customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mark H. owner Automotive ### "Good product/ good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2020 Support is great, helped me get more Google Reviews Pros Text messages, reports, customer support & time Cons Learning curve, memorizing different paths to information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Samuel C. Shop Manager Automotive ### "Beat Bang for Your Buck" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2020 Customer retention and interaction has drastically improved. \[SENSITIVE CONTENT HIDDEN\], has been amazing and incredibly helpful. Pros Customer interaction is unparalleled. Functionality and the integration with our Mitchell Software was effortless. Cons Ease of use could be better. Website layout takes a little to get to get used to.. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/) [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Manny M. Owner Automotive ### "Great Product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2020 Using MyShopManager makes it more personal with our customers. During the Covid pandemic our customers would just reach out to us by texting and asking how were all doing. It's a great way to communicate on personal basis. Pros Follow up texting with our customers. Doing a slow day text blast gets appointments made. Post card coupons to your customer list gets a great response. Sending a google link and asking your customer for a review by texting them. Being able to communicate to your customers after hours by texting. Great support from staff. They get back to you asap! Cons Sometimes the customer list doesn't match the text feed, it seems lagging to keep up when selecting another customer to text. Switched from [Mobile Manager Pro](https://www.capterra.com/p/134574/Mobile-Manager-Pro/) I didn't see the benefits with paying the same amount I'm paying with MyShopManager. Total game changer! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC tony c. owner Automotive ### "very happy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 great support staff great product Pros It starts cust contact and picks up leads....on slow times i can send out a 100 texts and pick up work Cons It has lots of reports to sort thru and you need to set up what ones work for you Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160725/MyShopManager/reviews/) Popular comparisons [Systeme.io vs MyShopManager](https://www.capterra.com/compare/160725-198994/MyShopManager-vs-Systeme)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)