# Adaptive Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Adaptive Pay the right Payroll solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160738/Adaptive-Payroll/reviews

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Adaptive Pay

4.4 (9)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Adaptive Pay

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CZ

Caroline Z.  
Accountant  
Maritime  
Used the software for: 6-12 months

### "Easy to use software"

June 21, 2022

4.0

Technical team is prompt in solving the issue.

Pros

Able to clock in /out multiple times. User friendly.

Cons

When downloading the claims, had to do a reset most of the time as the system "hang/freeze/ceases to respond. Unable to see the number of employees who are on leave for the month. Unlike other apps, where a calendar shows the employees who are on leave for the month, this way the other staffs will know if there are enough manpower before applying for leave.

Review Source

EP

Elumalai P.  
BDM  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use Payroll software"

June 20, 2022

5.0

Recommendable, User-friendly

Pros

The application is quite user-friendly, especially the most used functions like Leave Management, Claim Management, and Payroll generation. The bank file generation and reports are very handy.

Cons

Nothing to mention

Review Source

MJA

Mei Jia A.  
FINANCE ASSISTANT MANAGER  
Hospitality  
Used the software for: 2+ years

### "Feedback abt adaptive payroll"

June 21, 2022

3.0

Pros

Can submit claim via app. The app is user friendly.

Cons

when download the claims report, the supportings (receipt/ statements) cannot be download into pdf format. I need to cut and paste into a new excel sheet and adjust the size, then only convert into PDF format.

Review Source

EN

Eugena N.  
Asst Head  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review of Adaptive Pay"

June 21, 2022

4.0

Prompt response from \[SENSITIVE CONTENT\], have been very actively helping me solve the problems.

Pros

Able to customise the leave function in accordance to the company needs. Payroll function is easy to use.

Cons

more flexibility in generating the reports to have a overall view from the Company perspective, difficult to do analysis.

Reason for choosing Adaptive Pay

Costing of the software

Review Source

JC

Janice C.  
Director  
Retail  
Used the software for: Less than 6 months

### "Easy to use software with great customer service support"

June 27, 2022

5.0

Great customer support given by the technical team who helped to customise the system to tailor to our company's policies

Pros

Easy to use and helps ease the workload of doing payroll monthly

Cons

nothing to dislike as all my requirements were met

Reason for choosing Adaptive Pay

looks easier to use and implement

Review Source

BLC

BEE LENG C.  
ADMIN ASSISTANT  
  
Used the software for: 1-2 years

### "Adaptive Payroll allows the updating of employees' details and perform payroll anytime & anywhere. "

December 29, 2017

5.0

Fully automation helps to reduce manpower time. As it is on clouds platform, you can access it anytime without accessing company's server.

Pros

A mobile app is created which allow employees to view their payslips and leave submission. This reduce manpower time and cost to mail payslips and effectively captured leave submissions instantly instead of faxing.

Cons

The leave component and layout can be further improved. Allow amendment to take place after completion. Clear format alignment to be adjusted to allow clarity and quick referencing.

Review Source

Response from Adaptive Cloud Systems

January 2, 2018

Thank you for being a valued customer and we hope you continue to have a great experience with Adaptive Payroll, we promised we will improve your cons to pros.

RM

Ramachandran M.  
Application Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Adaptive Pay"

June 3, 2022

5.0

Pros

Quality of the Product is good. user friendly

Cons

user interface and UX need to improve. add multi language

Review Source

sA

saravanan A.  
software engineer  
  
Used the software for: 1-2 years

### "Easy to use. Full-featured payroll system"

January 2, 2018

4.0

Pros

Adaptive pay is easy to use, all reports inside the system can take at one click. minimize the time to generate payroll.

Cons

There are minimal cons this software. that cannot be integrated with any other system. Need to clearly understand the flow.

Review Source

gG

geetha G.  
DIRECTOR  
Wholesale  
Used the software for: 2+ years

### "Seamless experience"

June 18, 2022

5.0

Pros

The software works well and hence overall I appreciate it all.

Cons

So far nothing to complain about as every issue we bring us is addressed.

Review Source

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