# Continuity2 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Continuity2 Software - reviews, pricing plans, popular comparisons to other Business Continuity products and more.

Source: https://www.capterra.com/p/160740/BCMS2

---

# 

 Continuity2 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Continuity2

## What is Continuity2?

From reactive response to proactive resilience, our business continuity management software allows you to create, store, manage and distribute business continuity plans through smart automation and data collection. Continuity2 is a cloud-based software solution that streamlines, simplifies, and automates the day-to-day management of risk, resilience, and business continuity. The complete platform enables resilience professionals across the globe to do their jobs better, faster, and easier. Aligned to international best practices and ISO 22301 accredited, Continuity2 has been empowering resilience in organisations for over 20 years. Continuity2's Meridian BCMS redefines resilience with a strong suite of tools for conducting business impact analysis (BIA), exercising business continuity plans, performing risk management, and much more.

## What is Continuity2 used for?

[Business Continuity](https://www.capterra.com/business-continuity-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£20000

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Continuity2 alternatives

Highest Rated

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160740/BCMS2/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Workflow

Route documents and other data through one or more stakeholders for review and approval

Business Continuity Exercising

Scenario-based process that test the validity of business continuity plans and procedures.

Business Impact Analysis

Predicts the consequences of disruption to a business function.

Continuity2 27 features

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Route documents and other data through one or more stakeholders for review and approval

Scenario-based process that test the validity of business continuity plans and procedures.

Predicts the consequences of disruption to a business function.

Track and manage adherence to policies for any service, product, process, or supplier

Process of preparing for disruptive and unexpected events.

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Automatically send mass notifications or alerts for any emergency or crisis

Manage and track all disruptions and incidents

Checklist to confirm the incident and response.

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process of developing business plans for strategies, actions, and goals.

Create, manage, and track policies and procedures within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Develop potential scenarios to identify risks and opportunities

Securely stores data to prevent data loss or breaches

Create, manage and track all task activities and progression

Pinpoint and mitigate risk from third-party vendors and suppliers.

Detect (and block) vulnerabilities and threats in your applications based on vulnerability information

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.3 (18)

4.3

Based on 18 reviews

## Pricing

Value for money

4.7 (18)

Free Trial

Basic

£20,000

Value for money

4.7 (18)

4.7

Based on 18 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (18)

4.8

Based on 18 reviews

## User reviews

Overall rating

4.3

Based on 18 reviews

Filter by rating

5(6)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GC

Georgina C.

Business Continuity Analyst

Financial Services

### "Overall a great tool to use for Business Continuity and the support from C2 has been amazing."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2019

The team have been amazing! I have contacted them a lot (mostly with 'user error' type questions) and they have always responded almost immediately and helped with any questions or issues. They always provide the best advice and have made my work a lot smoother and more enjoyable.

Pros

It allows a business to do more than what is required for Business Continuity. It allows for communication directly from the tool which others don't provide.

Cons

It has taken some time to be confident when using the tool and training others. It's not obvious how someone would access their Work Instruction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Lynsey P.

UK Corporate BC Management Lead

Information Technology and Services

### "Your typical user"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2019

The build of the system was more difficult than initially anticipated. With the changes happening within the software, this has caused confusion and a cause of user confidence lacking. C2 as a company is very supportive and will do everything they can to ensure their customers have what they need to use the software and without this, I would have struggled, more than I did.

Pros

It is compliant to ISO22301 and the customer care is exceptional. it is everything you need in "one box".

Cons

Complicated initially to set up and there have been regular changes within the software, that has caused confusion. I now understand that this is because request from other user have been implemented but no new release notes have been issued.

Reasons for choosing Continuity2

C2 as an organisation......... they were not arrogant and full of their own importance, like the other product providers. They were warm and approachable, which sealed the deal

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Derek M.

Business Continuity & IT Risk Manager

Automotive

### "Benefits of a C2 BCMS "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 11, 2019

With multiple (50+) plans across the business, the management, review and updates have always been problematic with business areas wanting to put there own emphasis on specific elements. Having a fixed format recording method across the organisation has forced the standardisation and enabled the assessment of criticality of functions.

Pros

Solution is very good at capturing all the business requirements and impacts then pulling them through to both the individual business area and location BCP's. Ability to tailor the BIA/BCP template requirements to meet the business needs. Having introduced the BCMS to the business functions, they embraced the solution after the initial concerns around navigation.

Cons

The annual reviews whilst automatically generated to the plan authors/owners need to be independently tracked and managed by the System Admin from an overview standpoint. The email review notifications are pretty simple and we have struggled to get company branding added, this has resulted in mails being deleted as the plain text looks like spam.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2019

Hi Derek, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are glad to hear that your organisation has benefited from the features of the software, such as the fixed format recording method. In terms of the issues you have highlighted on the annual reviews and the email notifications, this is something we will look into internally with a view to making improvements going forward. Many thanks, Callum Technical Analyst

WB

william b.

Head of BC

Utilities

### "Review of BCMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2019

Pros

As a large organisation we have staff with varied levels of IT skills and the Continuity2 software is beneficial for its ease of use and applicability of functionality across the various business/departmental areas.

Cons

The range of functions although really helpful can be perceived as daunting for staff with limited use/access however owing to support provided through training and awareness by the provider this particular issue has on the whole been resolved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2019

Hi Will, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are so pleased that you are happy with our system, particularly its ease of use and ability to utilise across departments ¿ ensuring our system is user-friendly is a key objective for us. We are also happy to hear that you were able to resolve your issue with our support team, who are always here to help with anything you need. Many thanks, Chas Business Risk and Resilience Manager

PG

Paul G.

BCRM Manager

Insurance

### "C2 BCMS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2019

The benefits being realised are mass cascade very quickly, automated reporting through upfront testing criteria and the ability to auto send plan review/signoff emails.

Pros

The software is easy to use and has built in help if you are not clear on what is required in any particular field It provides many different layers of reporting should you require in depth reporting and governance capability People signing off the plans do not need to have direct system access, cutting down the number of potential user accounts you need to create and administer

Cons

Sometimes you have to do a manual push to update the plan when making amendments for the amendments to be transferred to the plan (this being reviewed though and believe it to be resolved during next software release). Current limited capability on the 'Invoke' button of the BCP The call tree cascades show the message coming from a UK mobile when sending outside of the UK, this means there is a potential for people to see it as 'spam' and not read the message (this is being extremely picky) None of the above are major issues and would not stop me from recommending the software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2019

Hi Paul, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us, and we rely on client feedback in order to continuously make improvements. We are really pleased to hear that you have found the software easy to use, found the inbuilt support helpful and have made good use of the reporting and governance alignment capabilities. With regard to the challenges you have outlined ¿ we can confirm that we are working on the updating feature for release in the immediate future, and we certainly take the additional comments on board with regard to the Invoke button and call tree ¿ this is something we will discuss internally to improve. From an overall sense we are delighted to have you on board and that your experience with the software is a positive one! Thanks again, Aimee Business Risk and Resilience Analyst

SK

Scott K.

Emerging Planning, Risk and Resilience Officer

Government Administration

### "Review C2 Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 3, 2019

Pros

All of the different functions from the help to set up training to the Call Lists and the ability to use.

Cons

Getting to know it initially and the BIA and Critical Analysis process but the team were always there to help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2019

Hi Scott , We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are so pleased that you are happy with all our system functions, and that our support team were helpful during your initial setup and familiarisation process. Many thanks Aimee Business Risk and Resilience Analyst

AU

Anonymous User

Coordinator Group Business Continuity and Insurance

Banking

### "A great BCMS tool!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 15, 2018

Pros

The tool is simple enough to start with and can develop to complex analysis, incident management along with BC risks monitoring to drive the overall BC approach of the organisation to the next level.

Cons

Threat analysis is missing but the tool is capable of keep a track of BC risks, monitoring them and further doument mitigation actions. C2 is working on this enhancement in the near future, as we were informed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2018

Hi there, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are pleased that you find our tool simple to use and that you can utilise the system to drive your BCMS to the next level. We also appreciate your patience with regard to the new functionality and we will continue to communicate directly with you on the progress with this. Many thanks Susan Commercial Team

Rohan V.

Fraud Prevention

Airlines/Aviation

### "Business Continuity"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 14, 2018

The c2 tool we have been using at IATA has been great so far. More updates and time needs to be spent on updating it but overall we are very satisfied. The customer support is amazing.

Pros

There are many pros to the use of C2 for IATA for our business continuity. The layout is quite good, and one is able to understand the various logo once using it. The actual functionalities are amazing, the ability to call the customers and clients and team members. And the ability to have users involved that are not part of the system. What is also amazing is the support team and the quick response times.

Cons

Some fields are editable by many parties, hence data duplication or mistakes can occur easily. This is caused by open text fields. Some icons are confusing in understanding and some fields require some asterisks or 'i' for further information (explanations of why or what the field means).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2018

Hi Rohan, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. We are so pleased that you are happy with our system and support team. We additionally appreciate your constructive criticism which we will certainly take on board with a view to making improvements going forward. Many thanks Chris Commercial Team

Sarim K.

Business Continuity Analyst

Non-Profit Organization Management

### "C2 BCM Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 13, 2018

Pros

Great technical support

Cons

\-User friendliness could be improved -Text formatting could be made easier, currently consumes more time than it should

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2018

Hi Sarim, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. It is great to hear that you have had a good experience with our fantastic support team. While the dynamic template functionality offers big wins for users e.g. automatically pulling BIA data in to plans in line with the organisation's requirements, we realise that there are limitations in respect of the template editor's usability (sometimes requiring a level of familiarity on the users part). We are actively working on enhancing this aspect of our BCMS2 software to improve the user experience. Please note that the C2 Service Desk are always available to help with any issues. Many thanks Chas Risk & Resilience Manager

SB

Sandy B.

Emergency Planning, Risk and Resilience Manager

Government Administration

### "Excellent BC management system."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 3, 2018

Pros

The aftersales service is outstanding and a vast improvement on other IT software companies I have worked with. Issues can be resolved quickly by friendly staff who appear truly interested and concerned with any challenge.

Cons

It has a large variety of tools that take a while to fully understand. Tis situation would be resolved if I had additional staff to concentrate fully on BC but working in the public sector this is just not going to happen anytime soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2019

Hi Sandy, We greatly appreciate you taking the time to review our software. Your opinion is extremely important to us and we rely on client feedback in order to continuously make improvements. It is fantastic to hear that you are pleased with our software and particularly our customer service - we are extremely proud of our fantastic support teams. With regard to understanding our system features - as you know our staff are more than happy to help with any issues you have, so please do not hesitate to get in touch if you require any assistance! Many thanks Lisa Operations Manager

[View all Reviews](https://www.capterra.com/p/160740/BCMS2/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)