# Outseta Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Outseta Software - reviews, pricing plans, popular comparisons to other Subscription Management products and more.

Source: https://www.capterra.com/p/160753/Outseta

---

# 

 Outseta Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Outseta

## What is Outseta?

Outseta is an all-in-one platform to launch a SaaS or membership business. Our customers often refer to Outseta as "Shopify for subscription businesses." The platform provides subscription billing, CRM, email marketing, help desk and reporting tools. It's completely tech stack agnostic so it can be integrated with any development framework, website builder, or online community platform. Deliver your content or product however you choose—Outseta gives you the tools to stand up your business.

## What is Outseta used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$47

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Outseta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.outseta.com&name=Outseta)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Outseta

4.4 (9)

VS.

[4.3 (608)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$47

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.2 (534)

Value For Money

4.3 (8)

Value For Money

4.0 (443)

Customer Service

4.4 (8)

Customer Service

4.0 (474)

## Outseta alternatives

[4.2 (1,296)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

[4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (1,480)](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Starting price

$99.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/160753/Outseta/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Lead Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Email Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Marketing Automation

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Sales Pipeline Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Contact Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Outseta 61 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Manage the enrollment and onboarding of all new members and accepted applications

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Log and store the source of contacts/leads

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Get Advice

We can help you find the software with the features you need.

Features

4.6 (9)

4.6

Based on 9 reviews

## Pricing

Value for money

4.3 (8)

Free Trial

[View pricing plan details](https://www.capterra.com/p/160753/Outseta/pricing/)

Founder's Plan

$47.00

Usage Based,Per Month

It includes:

-   Payments
-   Authentication
-   Protected Content
-   CRM
-   Email
-   Help Desk

Value for money

4.3 (8)

4.3

Based on 8 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Discord](https://www.capterra.com/p/240238/Discord/)[

Webflow](https://www.capterra.com/p/136159/Webflow/)[

Duda](https://www.capterra.com/p/134280/DudaMobile/)[

WeWeb](https://www.capterra.com/p/198691/WeWeb/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (8)

4.4

Based on 8 reviews

## User reviews

Overall rating

4.4

Based on 9 reviews

Filter by rating

5(7)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Carine Sylvie T.

Remote administrative assistant

Consumer Services

### "OUTSERA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 28, 2023

Pros

With it integrated CRM, it simplifies billing and invoicing

Cons

I didn't find any problem at this moment using this software

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

[JivoChat](https://www.capterra.com/p/178227/JivoChat/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jonathan L.

Owner

Education Management

### "A Small Business Owner's Dream "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 12, 2023

Being a small business, it can be a hassle to jump between 20 different apps and administering the account. Outseta really is an 'all in one' which focuses on the most important aspects of running a business. Integrates directly with Webflow, which saves us a Zap!

Pros

Love the way they manage to implement the most crucial and important aspects of running a business into one. + Very Affordable!

Cons

Missing iOS application, but looks like one is coming soon :)

Reasons for choosing Outseta

More comprehensive at a lower price than alternative products

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NH

Nicola H.

Administrator

Education Management

### "Fantastic Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 5, 2022

Pros

I inherited Outseta and knew nothing about it but, I have found it fairly easy to pick up and learn to use. The Team are regularly updating the software to improve it. However, the thing I am most impressed with is the support I get from the guys at Outseta. Given the time difference (I'm in the UK), they do amazingly well at getting back to me with easy to understand answers and support. Without this I would have struggled!

Cons

I'd like to be able to customise more bits myself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sam C.

Co-Founder

Computer Software

### "Outseta saved my company time and headaches"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2021

Outseta includes everything I need to launch and grow my SaaS company. Prior to discovering Outseta, I used to stitch together a series of software solutions that never quite integrated the way I needed them to. I found myself constantly tinkering with the software integrations every day just to try and keep everything up and running. With Outseta, I don't have to worry about API limits or data syncing errors because my customer data can all stay in one platform. It has freed up a lot of my time that I can now devote to improving my product.

Pros

Outseta has saved my company a ton of money without having to sacrifice functionality. Instead of paying for five different softwares to run my business, I get everything I need in one platform. This is the first product I have come across that feels like it was meant for a startup.

Cons

I really can not say anything negative about this platform. It has been for me a complete game-changer for me and my team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Edoardo V.

Digital Handyman

Program Development

### "The easiest way to start a business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 16, 2021

It is a pleasure to work with the Outseta team and I get involved in their project

Pros

We can manage different types of tasks just with one tool. Everyone is on the same path and with this all in one tool I can start lean my business

Cons

At the moment nothing. I had some "problems/questions" at the begging, but the outseta team were super ready to help me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gellert K.

Technical Director

Marketing and Advertising

### "Time and life saving!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2020

Time saving! Everything that I've ever used all in one place working fully in sync, can't ask for more!

Pros

All features of Outseta I have been very familiar with for a long time, however, I was struggling to find a tool that implemented everything in one place. The team are absolutely brilliant and within the first two weeks, I had three meetings with \[SENSITIVE CONTENT HIDDEN\] and every time he helped me with the whole tech side of the software but also a lot of advice about everything else even things not related to Outseta. The team are also on the ball constantly, so I never have to sit around waiting for a response. Thanks guys!

Cons

There has been a couple of bugs that I came in contact with, however, the team were on it and sorted it within a couple of hours.

Alternatives considered

[FoxyAI](https://www.capterra.com/p/186231/FoxyAI/)

Reasons for choosing Outseta

The support and the incredible features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dana D.

CEO, Co-founder

Real Estate

### "Great tool for starting your SaaS business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 9, 2020

Great onboarding experience.

Pros

Wish I knew about Outseta 4 years ago. It is an all-in-one tool for starting your SaaS business. I can definitely relate to the multiple tools and integrations that you have with other systems. The all-in-one is a huge perk. The onboarding experience was great as well.

Cons

Not sure if we've gotten here yet in the process, but I'm curious to see how this integrates with the data backend from your own platform where you store all of the data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pablo G.

CEO

Marketing and Advertising

### "Potentially good, VERY BAD support"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 27, 2020

The worse i ever have with similar solutions, obviously is not running be professional employees, is manage for an owner with a big ego who see easier finish the business then help the customer.

Pros

The features, is really all you need for running a SAAS company

Cons

They don't know what they are doing, they recommend you integrations, you start the trial, and then they say don't know who to implemented, 24 hours of waiting for every single line of support, and because you don't like the attitude and say it they send you home with a web page in production, very professional right?

Switched from

[Chargebee](https://www.capterra.com/p/131433/Chargebee/)

Expensive but effective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2020

This review is nothing but vindictive, and I'm really disappointed to see Pablo turn what was an unproductive conversation into a personal attack on my competence and ego. After chatting with Pablo I recognized that Outseta wasn't going to be a good fit for him, so I recommended two competitive products that I thought would be; Chargebee and Rewardful. I was trying to be helpful, but he immediately became combative and sarcastic with me. He also called out our customer support responsiveness; I chatted with Pablo twice in 24 hours and we responded to the 1 support ticket he submitted. We did not respond to a chat in the middle of the night, while we were sleeping, which he seemed to take exception to. We are a small team and take customer support very seriously. We strive to (and do!) respond to all customer service requests within 24 hours. Unfortunately we didn't live up to Pablo's expectations, but we'd encourage anyone to try our support for themselves. -Geoff, Cofounder Outseta

Charles H.

Founder & CEO

Real Estate

### "A great software package for a startup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2018

The Outseta team is very responsive to feature requests and bug reports. They have even added-in a feature I requested to allow a customer to securely enter their credit card info directly (rather than giving it to me over the phone).

Pros

The integration of subscription management billing + CRM + email marketing is the most compelling features for me. I've started to use the knowledge base functionality and Deals as well to track my prospects and help me scale support for my business. I also like the dashboards showing emails sent, click-thru rate, number of contacts and accounts.

Cons

As with any software there are occasional bugs. I found a few bugs in the email marketing scheduling, but the team responded and got things straightened out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160753/Outseta/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)