--- title: "KYC Portal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KYC Portal Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/160754/KYC-Portal/" page_type: "product" language: "en" --- # KYC Portal Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) KYC Portal ## What is KYC Portal? The system is fully focused on automating the back-office of KYC & due diligence processes. Starting from the aspect that it allows the client to fill in directly & upload all necessary documents related to the entire onboarding process. KYCP also automates the calculation of risk, based on pre-defined dynamic parameters which allows for instant automation on how the application should be handled. KYC Portal is an award winning fully dynamic, risk-driven Client Lifecycle Management platform. Available on premise or SaaS option, and accessible via a web portal, it’s quick and easy for internal users and regulators alike to access. ## What is KYC Portal used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[AML](https://www.capterra.com/aml-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €28000 Usage Based, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## KYC Portal Overview Updated August 2026 AI summary KYC Portal offers organizations of all sizes tools for risk management, compliance, and customer due diligence, supporting functions such as AML, onboarding, and regulatory reporting. It features risk analysis, scoring, and reporting, along with workflow management, document control, audit trails, and real-time monitoring. Deployment options include cloud, SaaS, web-based, and Windows environments. ## KYC Portal alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about KYC Portal Overview ### Which roles and teams benefit most from KYC Portal? KYC Portal is most used by compliance, risk, and AML leaders who manage customer due diligence, policy enforcement, and regulatory reporting. Operations and onboarding teams rely on it to streamline client intake and reviews, while business analysts, IT administrators, and technology managers support workflow automation, data management, and system oversight. Answer based on 16 reviews Overview ### What company size and specific industries is KYC Portal built for? KYC Portal targets organizations in banking, insurance, corporate services, gaming, law firms, crypto, supply chain and supplier onboarding, payment providers, asset and wealth management, and investment management. The vendor description does not specify a company size, so the product appears aimed at these regulated and compliance-focused sectors. Features and Usability ### What are the key features of KYC Portal? KYC Portal includes identity verification, biometrics, liveness detection, and background screening for customer onboarding. It also offers AML compliance, PEP screening, watch list checks, and transaction monitoring, plus case management, audit trail, access controls/permissions, workflow management, and real-time reporting for risk and compliance tracking. Integrations ### Which third-party tools and platforms does KYC Portal integrate with? KYC Portal integrates with 2 third-party tools: LSEG Risk Intelligence for KYC and AML screenings, and UiPath for automation. These integrations cover risk screening and workflow automation, giving KYC Portal connectivity with key compliance and process tools used in identity verification operations. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does KYC Portal offer? KYC Portal provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does KYC Portal offer? KYC Portal provides Email/Help Desk support and a Knowledge Base for users who need assistance or self-service guidance. Support experience details are not available here, so the available channels are limited to these two options for answering questions and finding product information. ## Features AI summary Based on 1,699 Risk Management reviews Capterra data shows that buyers of risk management software rank the following features as their top priorities: - **Risk Analysis** (**47%** of reviewers rated this feature as critical) - **Risk Reporting** (**46%**) - **Risk Scoring** (**49%**) KYC Portal supports all three features that reviewers rate as most important: **Risk Analysis**, **Risk Reporting**, and **Risk Scoring**. Together, these capabilities help businesses assess potential threats, document findings clearly, and assign consistent risk levels, allowing teams to make informed decisions and manage compliance with greater confidence. Risk Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze potential risks across the organization Compliance Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Risk Assessment 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Tracking 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Risk Management 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties KYC Portal 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Data Management: Searchable repository of information about clients - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems - For Financial Institutions: Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. - Forms Management: Store, manage and track all forms in a centralized location - Governance: Management of rules, practices, and processes of a company - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Internal Controls Management: Ensure internal objectives and compliance with policies are met - KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputational Risk Management: Identify, monitor, and assess risks to brands - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video - Watch List: View and track activity related to an individual, transaction, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.4 (14) [View pricing plan details](https://www.capterra.com/p/160754/KYC-Portal/pricing/) KYCP PRO €28,000 Usage Based,Per Year KYCP ENTERPRISE €55,000 Usage Based,Per Year KYCP UNLIMITED €86,000 Usage Based,Per Year KYCP Managed Service €1,800 Usage Based,Per Year KYCP SaaS Custom based on requirements Value for money 4.4 (14) 4.4 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(11) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent George C. Head of Risk Financial Services ### "KYC Portal Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 7, 2024 Pros The flexibility it offers. The system is intelligently designed for users to implement according to their needs. Cons A little bit overwhelming to set up but that also shows how thorough the system is. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 10, 2024 Many thanks for your positive review! SI Sohail I. Relationship officer Banking ### "Relationship officer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2024 Overall experience is good . Customer support always there Pros It's user friendly and very fast customer support. Interface is very easy to use Cons It's very secured and user friendly system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Information System Administrator Financial Services ### "Ever best due diligence& KYC portal I have every seen so far " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2022 This platform can be do the due diligence as well as AML by very easily , it has easy manage programmed portal which is very user friendly. This was helped to do automatic risk assessment and also have feacher and records about communicate customer though it so those are all save and stored in there as per the audit or compliance basis Pros Automated Workflow engine , this the greatest function i have ever seen , Using this tool we can design our won workflow that who to flow the process as we need , the entire due diligence and the operational aspect can be define through it by using operational users as well And also it has all in one dashboard which is very graphical that show's eye caching grasps Cons All the fetches are need to be buy separately , i hope if its can provide some more for the bundle that would be great, Reasons for choosing KYC Portal This has done of risk approach automating will eliminate the time taking for check and go through the system. Also it has able to design own risk scoring engine also workflow engine that id very helpful for all of organization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HN Hassita N. Manager Management Consulting ### "Great" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2022 Going well Pros Automated risk, API integration with other software, biometric facial recognition Cons Bank monitoring to identify unusual pattern of activities/high value transactions Reasons for choosing KYC Portal Not applicable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2022 Dear Hassita, many thanks for your review, we greatly appreciate your feedback. Regarding your comment on bank monitoring, you can integrate KYC Portal with a Transaction Monitoring tool with all the AML rules and triggers which you define. It will then alert you in real time and flags them against applications within KYCP. Please do get in touch, if you would like to discuss further. Thanks, Nickii TS Tori S. Prog Mgr, Global Technology Financial Services ### "Complex global implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2022 The support we have received from the entire team has been amazing. From consult to configuration to implementation, all KYCP team members have acted as partners and have been genuinely interested in helping us achieve our business and technology goals. Pros Flexibility to customize programmes to support different jurisdictional requirements. Ability to integrate with 3rd party software, and ability to customize risk ratings. Cons There were a few reporting features we wanted that required customization. Alternatives considered [Governance.com](https://www.capterra.com/p/229510/Governancecom/) Reasons for choosing KYC Portal Flexibility, price, process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2022 Many thanks Tori, we appreciate your great feedback and are very pleased to hear that you are happy with the overall product and service that we offer! OO Omolara O. onboarding manager Financial Services ### "kyc portal review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 16, 2022 Pros i like the options it gives me to either approve or reject a kyc Cons once you reject a kyc information, the customer would not be able to fill a fresh one, except you delete the rejected one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2022 Dear Omolara, many thanks for your feedback and much appreciated. Regarding your comment under the CON section, this is based on how you want to setup KYCP you can change that aspect of being able to edit the same application if it was rejected, based on configuration of status. Kindly create a ticket on your JIRA board for further assistance on this. Thank you, Nickii KW Kathrine W. Head of Compliance Management Information Technology and Services ### "Risk Analyses Heaven " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2021 Allows me full management of Clients and Suppliers KYC and Risk giving throughout in-depth reporting Pros The ability to profile and risk analyse from start to finish, with the flexibility to change our risk rating as our business changes Cons That I could have more time to configure more things! The software is adaptive and I just want more time to release more potential that I know it has. Reasons for choosing KYC Portal Risk review facility and ability to integrate with screening supplier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2021 Thank you so much for your positive feedback Kathrine, and for being such a valued KYC Portal client! AP Anna P. MLRO Financial Services ### "Good help to MLRO" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 21, 2021 Overall positive Pros Good software with extensive options and frequent updates that makes life of AML department easier. It is sufficiently user friendly, and one does not to be an IT specialist to use it. Very good after sale support from the team is provided. Cons The biggest drawback for me is that there is no proper manual how to use it available, and when it come to doing some re-setting or new setting it is not very easy to handle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 23, 2021 Hi Anna, many thanks for your review! Re KYCP's instruction manual, we do have an online training library which we will reset your access to. Also, please remember that our CRM Team are always available for guidance and support for any issues you may have. AN Anonymous User Director Accounting ### "The software that was, is and will always be a step ahead of your requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2020 Very positive experience. Pros The fact that it has all the features you can wish to have. Cons The access rights are very good and granular which in turn make their allocation delicate and complex. Alternatives considered [Quantios 5Series](https://www.capterra.com/p/91613/Microgen-5Series/) Reasons for choosing KYC Portal The extent of features. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Adrian M. Manager Financial Services ### "Review of KYC Portal" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 8, 2020 Pros the number of features, its customisability and the ease to follow up on AML dealines Cons since we were involved from day 1, we had to go back to applications created to update new tabs / features Reasons for choosing KYC Portal it was tailor made to our requirements Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/160754/KYC-Portal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.