Average Ratings

16901 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Google
  • www.google.com

About Google Docs

Web-based app designed to store, create, and edit spreadsheets and documents online.Templates, charting and commenting are available.


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Google Docs Features

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Google Docs Reviews Recently Reviewed!


Google Docs Rocks!

May 28, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Google offers Google Docs as a free version of what is basically Microsoft Word. What I love most about the software is first off, that its free! To me that is a benefit, not having to pay for the software unlike Microsoft Word.

Every single file that you make changes to in Docs automatically save to Google Drive every time you make a change, so if your computer for some reason crashes or shuts down, you can pick up exactly where you left off! This makes using Google Docs stress free and you don't have to constantly worry about saving your file or that the latest version of your file isn't saved. Google Drive stores each save as a separate revision, which means if you want to go back to a version you previously made you are able to do so. Google does not count Docs files toward your free space on Drive, so you can keep an unlimited number of documents and revisions - I love this feature!!

Unlike Microsoft Word and most other alike software programs, Google Docs runs in a Web browser so you don't need to install software to run the program. Running Docs through the Internet makes it possible to work on any Internet or WIFI connected computer, but this presents a limitation: If you lose your Internet connection, you lose access to the program.

Cons: Like I said previously, Google Docs runs completely from the Internet, which can cause some issues with the availability to access your files, but it also provides a way to save all of your changes so you never lose any of your work! If you are in a pinch and need access to your files and have no way of connecting to the internet it can make the situation stressful - this is my biggest issue with the software.

Overall: Overall there have been many benefits to using this program! I am usually connected to the internet so I have no issues with using Google Docs. It makes it easy to save work and send to other employees. I love that I don't have to worry about losing my work, and that it will always be saved.

Great for Cloud storage and Collaboration

May 21, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. The best feature of Google Docs is online collaboration where multiple users can work together in same Document/Spreadsheet in real time.

2. You can add comment and assign action items to other colleagues.

3. It has version control feature as well, which will allow you to roll back in case something goes wrong.

4. If you purchase premium service from Google, they also provide unlimited storage space option which will allow you to backup all important files in Google Cloud and the data is secure.

5. We can restrict levels of access while sharing Docs (like view only, comment only, Edit)

Cons: 1. Compared to Microsoft Office suite, you may find lesser features (like running Macros) in Google Sheet Vs Microsoft excel. Other than few add-ins, you may find most of the other features in Google. But if your work is dependent on those complex Macros and add-ins, then you may have to still purchase MS office either as software (like 2016) or Office 365 online version.

2. Sometimes when you have too many tabs open in Chrome browser, each tab runs as a process in the background (you can see it in Task Manager) and may slow down your pc. There is a Chrome Suspender add-in available which will kill the processes from idle tabs and you can hit 'refresh' whenever you need those tabs back online which can save you from memory being consumed all the time.

Overall: Our overall experience with Google Docs has been great. The action items feature in Google Sheets is easy to assign and keep track of comments and changes.

Having them online saves a lot of time while switching from one laptop to another compared to storing files locally and transferring them manually for each laptop upgrade/switch.

Google Docs, a great alternative for desktop word processors

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Googles Docs is the online solution for Word Processing. Whether you do not have access to a desktop word processor or you want to work in a file that will be reviewed and corrected by multiple collaborators, Google Docs is a great choice. Both for text documents or calculus sheets, you will find that Google Docs offers pretty much the same options as a traditional desktop application, and since the interface is also very similar, you will have no difficulties getting how it works. It is great for quickly sharing information, it allows several users to be active editing at the same time and it has flexible permission settings in case you want to share it without giving editing privileges, which is very useful.

Cons: There is only one thing that I dislike about Google Docs, particularly the calculus sheets. It has a lot of great options, but it does lack some of the functions and tools that you would find in the desktop application. On the other side, it has other great settings and cool features that you do not have in the other platforms, so it compensates very well for it.

Overall: Google Docs is a must tool for us in the marketing department. We have a daily need to access the information and edit the same document instead of having multiple copies that are not updated, so it has saved us from a lot of business pain. We store a lot of our databases using the online calculus sheets. Since it has a lot of features for adding filters, categories, etc. it just makes it so much easier to work with a lot of information very quickly and having multiple collaborators accessing and making modifications at the same time.

I love Google Docs. And it's free!

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros:

+ It's free to use

+free space (up to 15 Gigs).

+Just like using Microsoft Word

+Safety: It automatically saves your document, quite often, too.

+Sharing: 2 ways to share: create a link and send it to others, or invite people to view it.

--> Usually for me, my client will share a document with a link via email. I just click the link and I'm there.

When finished, I reply back to him and he can check it, print it, whatever.

+Collaboration: at least 2 people can look at the same document at the same time (maybe more, I haven't tried more than 2). So we can make edits and communicate at the same time, real time, on the same document, regardless of how far we are from each other.

+Ability to save files in folders for easier organization and search

+Ability to search for files with search cue at top of screen

+With it being online, I can stop and pick up where I left off on any computer

+Easily move files to different folders

+I don't need to wait for a program to load. I just click on it and it opens.

+More fonts are available than what's shown. So no need to download fonts to my computer.

Cons: -The app for iphone is a large file

-The app for iphone doesn't make it easy for me to edit the document (for instance, in the header).

-The app for iphone is a bit slow.

-Extra Fonts: would it be so hard for Google to list them alphabetically?

-Privacy doesn't count with Google. It's good, as long as you don't type sensitive or private information (like court case notes, medical information you don't want others seeing, therapist notes about clients, etc.). Google sent us something some time back disclosing such cautions. You may even notice you're getting ads based on what you typed about (as we do in gmail).

-When I upload a document file to it, I would prefer it make it editable. But instead, it shows up as a picture of the document. With the technology today, it would be preferred if I could upload a document and it Google Docs would just convert it to an editable file.

Overall: I love Google Docs. I use it all the time.

I LOVE Google Docs!

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using this software for years now and have migrated ALL of my Microsoft word documents to Google Docs because I can access it from anywhere, on any computer, smartphone or tablet as long as there is an internet connection. This makes my life WAY easier.

I love how it has the same features as MSWord and how I can share it publicly or privately with other email addresses. And I love the "sections" adding by new title sections in the document making it easy to navigate. I also love the template designs which speeds up the process very fast. And it's great other team members can be allowed to edit a document.

It is a complete all inclusive software that makes my life WAY easier and I will continue to use it daily like I have been.

Cons: Two things only, even though I limit members from copying or printing, they still take screenshots of sensitive material. Perhaps adding a "NDA Agreement" section would help so sensitive material is not abused. Also, I have about a dozen different emails but it can be hard to remember or navigate to each docs sometimes, especially after stated "signed into too many accounts" which slows me down and makes matters confusing. If there was a way to make this easier to navigate, that would be awesome. I guess allowing other team members that edit a document to be easily distinguishable to who edited what would be highly beneficial as well.

Overall: I use it every single day!

Organization of notes, business plans, outlines, task lists, team efforts, and even my utility overview is used on Google Docs and makes my life easier.

Capterra loader

An Office That Follows You Everywhere and Works Consistently Well

Apr 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a cloud-based software, Google Docs feels like a full-fledged word processor with added bonuses. Sharing a document couldn't be easier: it suffices to add a list of email addresses or create a link to be inserted into emails or other mediums. Having the ability to have multiple collaborators working on the same document at any given point is a strong feature that makes Google Docs an excellent choice in many different work settings. Because it's all in the cloud and files are stored on Google Drive, it becomes very convenient when you have to open files from new devices in new locations, as you can automatically retrieve all your personal data anywhere you go by simply logging into your Google account, making it a breeze to finish working on a document without depending on the work space being used. It is especially useful since you can also get access to your personal photos, bookmarks, contacts and other details stored in your account so that you don't miss anything you need to get your work done. There is an auto-save feature that's prominently showed while you edit your documents so you always have the tranquility that your changes are being taken into account. Being free is another noteworthy advantage offered by this tool. It's even capable of working offline: changes will be saved to the cloud when you can access Internet again. If you don't like to type, are slow at it or it's not convenient for you at that time, you can also use the voice typing feature.

Cons: Unlike other stand-alone word processors that you can install on your system, Google Docs only integrates with your Google Drive: this can be a great idea for many users, but it limits how you can work with your files because you first have to upload everything to Google Drive and can't work directly from stored files on your computer in the format used by Google Docs. There is the ability to add mathematical expressions which can come in handy, but it's not as easy to use as is the case with other software as it doesn't clearly highlight where the expression needs to be entered and it doesn't skip automatically to the next portion to fill when typing the "Tab" key. When you change some settings in the menus, little pop-ups will appear in the top-right corner and won't disappear until you click on them, which I find annoying. Because Google Drive isn't officially available on the Linux operating system, it is harder to synchronize files to work with inside Google Docs as they first need to be uploaded to Google Drive either manually through the web interface or with external, unofficial tools. On smaller screens, it's useful to toggle the menus at the top to hide them, but any keyboard shortcut that triggers an item in those menus won't work until you toggle them again so they are visible, which shouldn't be a requirement and makes working on smaller screens a little bit of a pain sometimes.

Overall: Google Docs has been the most reliable option for me to count on in changing work environments because it only works in a web browser. This unifies the experience and since Google Chrome is available on all major operating systems, it's easy to get the exact same look and feel as long as the version of the web browser being used is the same on all machines. It's a portable office suite that is more than enough for most needs and it brings some important advantages that can't be overstated, such as its collaboration capabilities and the fact that you have access remotely to all your files as long as you are logged into your account. There is also no need to keep the software up to date, which can be an additional relief for large or small companies that do not have a particularly strong IT department. Google Docs simplifies the life of beginners and advanced users alike, being easy to use and providing real and measurable benefits.

It facilitate collaborative work

Apr 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most is that I have access to these tools simply with my Gmai account and it's completely free. The documents are stored in Google Drive and are synchronized quickly, so I 've access from any device, I can create and edit them online. It's very useful to save automatically while I create and edit them, so I don't need to be careful to save every 5 minutes. Facilitate collaborative work by allowing other users to edit documents. They can also be shared only through a link.

Cons: When I use spreadsheets and I've many sheets, opening them and editing them becomes slow, the same happens if it's an extensive spreadsheet or with many formulas. It's quite annoying because sometimes it can freeze, so I've to close and open the window again. The good thing is that it always saves the changes, so I don't worry about losing information, but closing and opening the window from time to time is quite annoying. The text editor doesn't have all the visible tools in a simple way, so you should look well in the interface until you find what you want to do.

Overall: Google Docs is the tool I use to take notes or write reminders that I need to have available all the time. I also use the spreadsheets with information about my work, which I have to have at my disposal. Something that we do in my work, my colleagues and I is to open a document and start brainstorming for photo sessions or a project that we should do, in this way there is a written record and everyone collaborates. I really like to work online and with the Google Drive cloud because I can create a document with my smartphone and continue it when I get home or work, on the PC or on the tablet. You have to keep in mind that it has certain limitations, but to be a free tool, it's fine.

Capterra loader

Much more than an office automation, it is evolution.

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the things I like most about Google Docs, is that you do not need to pay to create, share and work, just have a Gmail to work in any of the formats that it offers. Another aspect that makes me very happy is that I do not need to install packages that occupy space on my computer's hard drive. It is so great and incredible, that you can consult and see from any device, mobile or fixed thanks to the great compatibility offered. It does not matter if you have a free or proprietary operating system, it is just as functional. Also, I have been working with many designers colleagues in shared documents, which has helped me a lot not to resort at all times to other communication channels, just write down a comment to any comment or use the chat available within each of the files that work with Google Docs, is the best thing that have been invented in recent years.

Cons: I am very critical with platforms and programs, but I can say with total responsibility that there are no negative aspects to Google Docs, on the contrary, it offers you benefits at all times, apart from constantly improving the interface and the internal functionalities of each one of its components.

Overall: The big names of office automation, offer you the same or less than what is offered by Google Docs, at completely absurd prices, since the implementation of Google Docs as an office solution for my work, I have saved a lot of money in licenses and other packages that they offer you traditional Microsoft solutions to mention some. A constant in all the departments of work, is that there is no problem at all when working with the issue of compatibility in the archives, that is a thing of the past, we all work online, When we do not have a connection, it is also possible to work thanks to a plugin that allows us to advance until the connection returns. It is worth noting that it allows you to better use the resources of the computational equipment you have, because of the adaptability of your platform, Google Docs is the future and it is here.

The only word processor you need!

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What is there to say about Google Docs except that it's a full solution replacement for any word processor that you've ever used in the past. That being said, my two favorite features or the Voice Typing feature, which most people aren't aware of; and the ability for multiple people to collaborate in real-time in the same document. These two features alone make it more valuable than any other word processing tool I've ever used, regardless of the company that put it out - whether it was an open source alternative or Microsoft Word.

Cons: The only annoyance I have with Google Docs, is that from time to time when you export a document in a different format, like a PDF, sometimes the formatting that you see in the Google Doc version of what you've created doesn't match with the output that you get when exporting. However, over the years it has gotten significantly better, and where maybe I would see it happen half the time just a few years ago, now I see a minor issue, maybe, on every one out of 10 exports that I do. Other than that, the software is a dream to use and just works.

Overall: For most of my life I've always used Microsoft Word as my go-to word processor. However, in recent years I've come to rely almost entirely on Google's suite of office products to get my work done. One of the things that has become an integral component of our workflow as an agency, is that we can share access both internally and externally on specific documents so that we can control exactly who can see what, and what rights are assigned to different people on different files. That's made the movement of information both within our own team and with clients tremendously easy, as compared to the old way where you would have to email a file back and forth and constantly worry about version control.

Google Docs: Get the Most Out of Your Meetings

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Almost everyone has a Gmail account, and if you don't have one, it's free and simple to set one up. Google Docs makes it easy for me to share content with my clients, and vice versa. For example, I'm working on an annual report right now. My clients are waiting on updated copy from one of their copywriters, and since they're sharing content in the Google Doc, they can update it live and I can pull the content right from said-document, no need to wait on an email. If there's a discrepancy, I can just update the annual report with a simple copy + paste. It streamlines my workload and just makes everything easier.

Cons: The con is actually a compliment. I'm totally fine with Google taking over the world (more so than it has already) if that means I get free fiber-internet.

That being said, Google Docs is so secure that it's almost annoying. Actually, it is a little annoying. Sometimes firewalls can be a bit tricky to navigate if you're working with clients from foreign countries. Downloading docs from Google can be a bit tricky as sometimes their security system flags documents if it's from The Middle East, for example. It's easy enough to work around, but hopefully in the future they can streamline that to operate better.

Overall: I've been working with Google Docs for a few years now. It's easier than email (even though it's embedded right in my Gmail account) it helps with a collaborative environment. When you're a creative like me, it's really important that everyone is on the same page. I could go on and on about how great Google Docs is, but in the interest of time, I'll just say this: it's easily the best collaborative editing program I've used. And I work with dozens of programs in my line of work.

Capterra loader

Even Better than Microsoft Word

Mar 13, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's always improving, either in response to features that comparable software (MS Word, Open Office) has added or in response to user requests. We asked for columns; they gave it to us.

It's quite user-friendly and works well with imports and exports from/to MS Word. This is extremely important to me because I'm a Chromebook user so Google Docs is all my laptop uses but when I download a copy in MS Word to upload assignment submissions for my doctoral courses, it works perfectly. I'm actually doing my entire dissertation in GoogleDocs.

I love that you can look up the version history- it makes it easy to find any missing text from an accidental deletion or misedit, and also to track who did what if everyone is signed in with a Gmail account.

Cons: Nothing, really. Even if features don't exist, there's nearly always a free Add-On via the Chrome store. For example, I wanted a quick way to turn text into alternate capitalization types (all lowercase, all uppercase, title case, invert, etc.) I found a quick add-on and I have a short-cut. I've also added add-ons like a more extensive chart builder for in-text charts and tables and a Word Cloud Generator, which not only creates an image but gives me a word count of each word occurrence to help me do text analysis.

Overall: For work purposes, I frequently use Google Docs to create files that I need my employees or colleagues to collaborate on. Everyone can access and edit through a link, even if they don't have a Gmail account to sign into. I often work with faculty to help them set up collaborate documents for class, or to show their students how to use Google Docs and similar Google products for their group work and share with their professor so they can check on their progress as needed.

It has eliminated the need to email versions of files back and forth.

Terrific and yet so very frustrating

Mar 06, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Incredibly easy document creation, collaboration, and sharing. Zero learning curve to create meeting minutes, take notes, co-author reports or policies, or any number of other content-creation tasks. Tagging people and adding action items is fast and efficient. Works great if folks are on the Gmail domain and almost as well if they are not. It's Google, so you know the search works. Automatic outlining in the left pane is a nice feature.

Cons: Too many overlapping services (Docs and Drive e.g.) make it confusing to navigate and find files again. Spreadsheets made in Sheets do not appear in search results on docs.google.com. Google throws out conventions (heirarchical folders with detail columns) in favor of "recent docs" which makes it challenging to find the file you need if it is older or not frequently accessed. Permissions and sharing settings are quick to set up initially, but are not intuitive or straightforward to modify.It is easy for multiple users in the organization to do "what works" and make a mess of document ownership and sharing, and not find out until later. I would like to be able to sort files by name, or date ascending, or otherwise browse. A very common frustration is "Where is that file?? (who owns it, who's drive is it in, where on earth did it save to?)" On a good day, it just happens. On a bad day, who knows. Nonprofits, which subsume all those services and more - b

Overall: Google Docs is both remarkably easy (when it works) and utterly byzantine (when it doesn't). As a user who is comfortable using Mac, Linux, and PC operating systems, it is frustrating to feel like they have reinvented the wheel when it comes to simple file management. A basic user can do well immediately, but to become truly competent takes serious diligence and buy-in -

The evolution of office automation is amazing!

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the things I like most about Google Docs is the compatibility it offers, you can open a document from your computer, tablet or smartphone, it's amazing how you can work literally from anywhere. It offers you the alternative of using your email Gmail as a hard disk in which to share ideas, work papers, budgets, inventories, presentations, and more files, it is so simple that you just have to write the email address and that's it. In addition to this, you can work in real time with another person from anywhere in the world, it is great how you can correct the observations or notes of any work colleague. Another detail that you have to know is that it is completely free, if you want to expand the free capabilities, you can know their plans, but in my case, the free version has met all my needs since I use it I stopped using pen drives and other artifacts storage.

Cons: You put the benefits in a balance and you will realize that it has no structural aspects to improve, I have not found negative aspects to identify them. What gives me peace of mind is that the support of Google makes Google Docs is constantly reviewed and improved if there is any problem.

Overall: One of the biggest benefits I have obtained with Google Docs, is that I have managed to expand the number of clients in different latitudes, thanks to its platform, I have obtained jobs that are made with the calculation tools, thus taking complete inventories of products and services that are offered online, an advantage to be able to mass my income as a professional exercise. Being free, more and more entrepreneurs with whom I work use it as a tool for first-hand work. Another aspect that has benefited me a lot is to have observations instantly, which allows me to invest my time in parallel projects in the best way possible, all thanks to Google Docs. So I have achieved on a personal level, send colleagues scripts or work papers in which I share information on my professional practices.

Fantastic document management software for teams

Feb 16, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love in Google Docs previewing and saving changes in real time - there is no situation, that I forget to save something and close the document or turn off the computer - everything is automatically saved.

I also like a simple system of comments or history of changes in the document - this tool really shines when the participants of the document are far apart, but want to be sure that the work on the document will be carried out well and efficiently.

The text editor from Google also works well in "solo" scenarios when I want to write simpler documents than bachelor's or master's thesis. It is worth pointing out that Google Docs is not offered as part of a computer application - it is only possible in the browser. On the one hand, this is a disadvantage, but for users of alternative operating systems it can be a huge advantage - it depends on our individual preferences.

The more I work with Google Docs, the more I appreciate features that some people may not even know about it. For example, it is possible to insert a picture into a document not only from a disk, as in a standard editor, but directly from the Internet by pasting a link.

In Doc's, you can also insert a map via Google Maps, which can sometimes be really helpful.

There is also changes suggesting in Google Docs.

I can suggest changes to the document without editing the original text. If the owner approves my suggestions, they will replace the original text.

Cons: As I mention before, Google Doc works in our browser. Obviously, we can't edit documents, in the same way as we can do in programs that are created for this.

Overall: If you like working in a team, and you will not necessarily deal with difficult documents, try the text editor included in the Google Docs service. On a regular basis, any changes are saved directly to the Google cloud, so you can be sure that nothing will be lost. And finally, Google Docs is an absolutely free - as opposed to an extensive, yet somewhat expensive, Office software.

Capterra loader

Tried by error..got hooked...... Life saver when you are far from your desktop office suite.

Feb 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In my line of duty, I get to use quite a lot of software. Very few of the software I have used so far are as handy as the google doc. Incidentally, my first used was not deliberate. I needed to urgently edit a word document file I had prepared in on my pc but my battery had drained. Luckily, I had the file in my email and quickly logged into my email account on a friend's pc. After I downloaded the document, I noticed that there was no proper word processor program apart from notepad on his PC which was not effective for what I wanted. I was shocked and asked my friend how he prepared his documents. He told me about google doc Which I have heard of previously but never really made use of. I got hooked after using it. We now use google doc almost daily in our office and there are a lot of reasons which include that No installation is needed in your pc as you can use the web to assess it anywhere for free. also, It is web-based so you don't have worries about saving your document in a third party site. you can also easily share the link to anyone anywhere in the world or keep your files in private mode.

I like that I can chat and collaborate with colleagues without leaving the google doc page due to its embedded chat function. your document is auto-saved once you start working on the file and it supports a variety of formats like Doc, Docx, pdf, Txt, Epub. My favourite is the support for automatic error identification and correction which is very useful as a professional.

Cons: I don't like that you must have a google account to use it. also, many advanced features on most word processing software are missing in the google doc. Been web-based, if you have a slow internet connection, Google Doc is going to test your patience and possibly upset you. once your file goes more than 5 pages (depending on your internet speed) it becomes difficult to load pages. the autosave function sometimes

takes time to finish savings which makes it hang frequently.

Overall: Google document is a lifesaver when you are having challenges with your conventional desktop office suite.

I found my experience with google document a fulfilling one yet I would not advise total elimination of the desktop office suite due to limitations for advanced users like the use of mathematical formula. there is still some way to go bring it up to pal with the desktop version

The Google

Feb 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: Google has a search engine. The world has Google. Google has a great company. Google has a translation. It has a domain for people. It has profit growth. It has a big program.

Google is one of the best and most widely used search engines around the world, compared to other search engines. But unfortunately, not everyone knows how to take advantage of the largest proportion of the search engine Google, because the engine contains the secrets and tricks that you may have heard and could be the first time you will discover through this post.

Cons: That Google does not provide support for users Google has worked a survey program Rai does not have the right to use the Arabs and profit from it, injustice to the company Google What benefits from the Arabs in the polls Why Google What works in each country a branch of Google, Google, Yahoo What works like a system The channel and videos, and so people benefit from the financial return and the company is benefiting the company, what helps the hands of those who know On the other hand, the Google Ad Network is not without the negatives, which is centered around the low rate of return on advertising, a conversion rate known as the rate of return on advertising as the percentage that achieve the goal of advertising from the total number of visitors. According to the latest statistics for 2012, the return on advertising in the Google Ad Network is about 4.68%, while the return of the search engines is 5.63% and therefore the conversion rate of search engine marketing is larger as well as its cost.

As for the second negative is the bounce rate Bounce Rate of the site after the pressure on advertising in the Google Ad Network. The bounce rate is known as the percentage of people who leave your website as soon as you enter it without completing the browsing on your site. The higher the percentage, the less visitors will be. The quality of the visitors is whether the visitor is interested or not interested in what your site offers And services, the more interested he was the quality

Overall: Experience is fun and love Google and it is the best company in the world and the next best writer Ibrahim

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Google Docs is for document sharing what slack is for team communication

Feb 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We take for granted how amazing it is that an entire team can work on a document in real-time without having to own multiple copies of the same document. Not long ago, the process consisted of saving local copies on your desktop, making a change, saving it with a new name, sending it over email, and then making sure the right document was stored in the cloud.

It's primarily due to Google Docs that this paradigm has changed. The tool works as you expect, hiding all of the complexity behind a simple to understand UI that's mostly familiar to anyone that's used Office or any other document suite. The tool's collision avoidance has been fine-tuned to work really well even with many people working on a document at the same time. And with the ability to leave comments and its integration with google drive, there's not much else the tool is missing.

It's an essential tool for any team.

Cons: At first, Google Docs suffered from not having some of the more advanced features that a desktop editor would have, but it's progressively evolved to have most of what a team would need. It's biggest friction point comes with offline work. Since it's dependent on a browser, you'll need to go through a few extra steps to download a plugin and enable a few settings. Some browsers may also not have all of the complement of features as Google Docs is very chrome-centric.

Overall: Overall, Google Docs is a godsend for document productivity in a team setting. It allows for seamless collaboration in real-time and obviates the need to have a complicated workflow just to update your documents. If the entire team is using chrome and has little need for offline access, then it's a no-brainer. Teams using different browsers or working heavily offline, may need to go through a few more steps to end up with the right results, but it's still possible.

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Perfect for Sharing/Creating Document

Feb 01, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Google docs is my goto place for any team project related document work. My favorite features are

- Autosave

Everything I write, edit are automatically saved so if I lose power I don't lose my work)

- History

I can see who edited what last and navigate to the changes

- Comments

I love this feature. During any team projects its good to review each others work and make comments so that no one misses anything before submission or finalizing the document.

- Collaboration

You are editing a page and suddenly you see one of your team members cursor and name pop up on your screen. How great is that you can see what they are changing real time and also who is it. Transparency is the key.

- Accessibility

If you hve internet then you can access your documents anytime from anywhere including smartphone, tablet, laptop, desktop.

Today I cannot even imagine the life before google docs for tasks such as collaboration and revision control. I remember the days when you would get the latest copy from someone and make your changes only to find out someone else is working on a different version of the document. It was time consuming and frustrating to look at 10 different documents and combine them all together into one.

Cons: Though Google docs has made life easier they still are behind on some things

- Formatting

I cannot express how much google docs need to improve their formatting options. There is lot of limitations so I suggest just download the document and do formatting on Microsoft Word.

- Support

Its a learning curve to be really efficient in google doc and understanding its limitations. Lot of forums are out there to find out how to achieve certain things in google docs but to me they have never been useful.

Overall: The pros of google docs outweighs the cons by a mile. There is nothing really bad about google docs if you are okay to do the final formatting on your computer. For basic document work, collaboration, sharing and proper tracking control, google docs is the way to go. Almost everyone these days has a gmail account so it's easy to store your google docs file and provide access to others as needed.

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Best Online app for Writing and Organizing Content

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Google docs is the best text pad app I have used so far which is built for writing and to create content based projects and tasks. It is very similar to Microsoft word and it has most of its features too. The best feature of this app is that its advanced accessibility. Google docs can be accessed from any geographical location via any device. Also multiple users can have access to the doc and also you can control who can view and who can edit its content which gives you the authority to control its accessibility and privacy.

Also the app allows us to view the history which gives you access to every single change and edit made on the doc which helps to retrieve any deleted data. And Also the next best feature is that the doc can be updated and edited offline too and the edits will be updated once you go online hence you will not lose any data due to power outage or sudden internet connection interruptions.

Also the Google doc has a content formatting panel that allows you to customize the content and organize it the way I want using font styles, alignment styles, and other features. Not only that but also you can customize the page too and select the size, color of the page and the orientation and name the doc too.

Also understanding the app is easy for any first time user.

Cons: The interface and the user friendliness is indeed an added advantage however it would have been great if there are more templates to choose from.

Overall: I love using Google docs for all of my projects, plans and proposals and has been very convenient for inter -team and external information sharing. It auto-saves hence no more loosing data.

A student, writer, editor or researcher's dream

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs is great for writing and collaborating on written projects because it keeps a "Version History" of the document that is easy to access and easy to read. It also shows you in the right margin who has made what changes to the document (so you can easily determine which version you want to see even if you don't remember exactly when). Similar to a "Track Changes" option on Word or Pages, but better, Google Docs offers a "Suggesting Mode" where your changes are visible and can be "accepted" or "rejected." This is ideal for when you want to suggest a change to the text and I use it often when marking or grading students' papers to show them how they might have reworded something, offering suggestions on their drafts, peer-reviewing friends' papers or proposals, and so forth.

There is also a comments function, which is again different from what you'd find on Word or Pages because you can see the comments right there on the right margin of the document instead of having to 'click' on the comment to see what it says...

The Outline function is extraordinarily useful as well, as it automatically compiles an 'outline' of your paper based on your titles/headers. This is perfect for organizing notes or long documents with multiple sections.

Docs is also great for sharing as it allows you to share a file as "View-Only" or editable, and either by email invitation to the file or by distributing the link.

There are also tons of add-ons...

Cons: There are no obvious issues with Google Docs, though considering how many people use Docs for writing projects or papers, it would be nice if there were more document types. There are dedicated writing softwares (such as Scrivener) that essentially break down one larger written draft into multiple sections that are compiled into one. It would be good for Docs to consider something along those lines, as I use it religiously for everything from taking meeting minutes to organizing recipes I want to try, but I avoid writing longer documents on Docs because it takes too long to scroll up and down.

Google Docs is a solid word processing application

Dec 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: There were several positives to be found in the Google Docs software. One example would be the easiness surrounding sharing a document. There are options to export as a pdf, as a Word document or keep in its google docs form. The ability to share a document with other members allows for collaboration in real time and can also allow for work to be completed in modules from each person. There is seamless collaboration with other software from Google such as a Google classroom and Google Drive. Ability to see when and what changes have been made to a document makes for an easy way of telling who edited what and who must be referred to if there is uncertainty in that area.

Cons: The software feels clunky and stripped when compared to other widely used softwares such as Word. There are less features in terms of tools and layout. Inputting graphs and tables from elsewhere can also be frustrating as Docs often does not have the tools to host all aspects of a chart (at least in the way there were originally designed). Exporting to and from Word is also a challenge as the two seem to have differing ideas of what the same font looks like and there is little continuity with formatting such as bullet points and headings.

Overall Docs looks less professional than Word in the end but for the majority of tasks it is solid.

Overall: Google Docs is, considering it is free to use, a very good word processing option. The basics are incredibly easy to do with Docs but if more professionalism is required then it is better to go with something like Microsoft Word.

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Perfect Word Processor for Everyday Use

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I love that Google Docs works the same on every computer across every device. We are a digital marketing agency and we interact with upwards of 30-40 documents a day - all on Google Docs. Working in Google Docs with a variety of clients means that every client can access and interact with our documents without worrying about any features their version of a software may be lacking. Likewise, we can count on knowing that any changes our clients make in Google Docs will be reflected accurately on our end because their version of the app is the same as ours.

Google Docs is superior for collaborating with multiple people across multiple locations. The revision history is robust and allows you to look at every version of your document ever created.

Cons: The worst part of Google Docs is that it lacks many major features available via other word processing programs. In addition, it lacks the ability to interact with certain aspects of a document via browser that are native to the browser experience overall. For instance, if you upload an image to your Google Doc, you are unable to download the image without actually downloading a full HTML zip file of the document and then extracting the images from the directory. Very frustrating.

Add-ons provide some additional functionality but can be spotty because they are not developed by Google, but third-party developers who may not keep the add-on up to date with Google's software.

Overall: We will never use anything other than Google Docs for our business. It has completely transformed the way we work and the APIs provided by Google to third party services such as Zapier and Integromat allow us to accomplish virtually anything we need without employing bizarre third-party tactics and hacks.

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Docs is great for SPED teachers

Dec 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The G Suite platform is a phenomenal tool for SPED teachers, but specifically, Docs is an integral part of my profession. Here's why I love it:

- It's cloud-based and constantly saving. So neither I nor my students have to worry about losing/misplacing it. It's always there for us (as long as there's internet connection).

- Nearly all of the features from Microsoft Word are there, with the exception of a few. So if you're familiar with Word, you'll be fine using Docs. The set-up and look is a bit different, but it's user-friendly and you can pick up on it quickly. Plus, there's tons of great YouTube tutorials that will introduce you to Docs.

- For the SPED classroom, you can use Docs for Progress Monitoring so wonderfully. Just Google search it and you'll find lots of amazing ideas from other brilliant people.

- You can share files with students and not worry about them losing it. Plus, they are digital natives so they enjoy working on digital documents.

- You can use it to collect data on IEP goals or teams of teachers can collaborate on one document and store information.

- There are many great add-ons to help learners with disabilities.

- There's the voice-to-text feature that can come in handy for students/teachers, as well as the explore feature if a student needs to learn more about a topic.

- Although not necessarily a SPED-specific feature, there's a translate feature that is helpful for ESOL kids.

- I can add voice recordings for oral exam accommodations.

Cons: As I mentioned earlier, there is a learning curve. But be patient, use tutorials from YouTube when needed, or ask a friend, and you'll be fine! No real cons here!

Overall: Classroom-based SPED teacher

Google Docs Supports Life

Nov 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs so far has been the best overall solution for personal and professional endeavors. I cannot imagine what I did before I had it. The capability to start typing a document on my iPad, moving to the desktop for a bigger screen, then loading the same document up on my phone so I can easily insert a photo I've just taken, and THEN go back to the iPad seamlessly, was a game changer. This instant access/instant save across all devices connected to the internet is so critical with the fast pace and active life I have.

The other great thing is the software's ability to (mostly) open up and be comparable to other software suites like Microsoft Office. It is a great workaround to see an Excel document, for example, in Sheets, in its more native spreadsheet enviroment rather than just a doc viewer. This way, you can look at the formulas.

The Docs interface is clean as well, much like all of Google's suite of tools and such, and for easy- to mid-level work is perfect to navigate and edit.

Cons: The worst part of Google Docs is the tools are just a bit off from their counterparts. Sheets is not Excel; it can do a TON of what Excel does, but is not 100% 1-to-1. For a free piece of software I don't say this as a complaint but more of a "understand what you are getting yourself into" to another user. Like other free suites, it simply isn't as strong of a tool as the industry standard, though its getting there!

The other knock would be that it is not a power-user tool; the pro that it is clean and not complicated interface-wise can also be a detriment if you are wanting a little more control over what you are doing and to have more tools accessible at once. This is not a part of Google Docs (yet!)

Overall: I love Google Docs. In my current work environment we use a much more archaic system and I miss it so much. My wife and I use it for many different things, though, and I hope to convince my work establishment to adopt it.

Students, Colleagues, and Teams Unite!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: My favorite features include:

FREE

Seamless information sharing

Auto save (so you never lose information)

Accountability via History of past edits

Ability to restore documents (in case someone accidentally deletes everything from top to bottom)

Ability to review documents offline

Full versatility with images, text editing, font, and real time viewing of work being edited

Mobile device access for review and edits on the go

Ability to see who is on the document to chat and discuss subject material or project deadlines

Cons: There are very few cons to this software:

First: you can only edit information if you have a google account. (But this is so easy to setup and most people already have a google email address so its almost never a problem.)

Second: There could be preset templates so that the information being added would auto format to make everything appear uniform.

Overall: Google Docs revolutionized the way that I was able to study and manage projects. My story: In an accelerated Nursing program I convinced more than half of the class to study and create notes for exams together on the same template in google docs. It cut the work by 80%!!! Say hello to collaboration 101 in this amazing tool. We, like-minded folk with a singular purpose, were able to divide and conquer. This led to honesty issues but thankfully Google Docs allows for you to see all past edits and who performed them. Thus by the end of the first quarter classmates were able to hold each other accountable for the work that needed to be input into this document.

All in all this was an invaluable resource to me and the best part is that I still have access to all of the shared work online. If i ever need to look back upon the classwork that we did together I can review some advanced physiology or pharmacology on the run with my phone or tablet.

Capterra loader

Fantastic way to keep all your documents in one place!

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I find the general ease of use of Google Docs to be awesome. Google Docs auto saves your work as you go so no more forgetting to save or accidental power cuts / failures affecting your work. For myself, I often work with other freelancers or clients world wide. Google Docs allows me to invite others to edit the documents in real time if needed. There are also many templates available - everything from meal planner and list templates to privacy policies and terms of use.

Google Docs will auto save into your Google Docs / Drive meaning it can be accessed from any device and you can pick up where you left off. If you start writing something on your computer and want to finish it later on your tablet, you can download the app and open the document you were working on with all changes saved.

Cons: When inviting someone else to edit a document they must be a user with a Google account, so be aware of this if you're looking to use it for collaborative projects. This doesn't cause too much of an issue, only on occasion. Aside from this, I don't have any complaints about this software.

Overall: For my business, this software is used a lot for collaboration more specifically, blog post writing. I am able to write the post in a blog and invite clients to view and edit the document before posting it to their site. This also saves huge amounts of "back and fourth" time over email.

I also use Google Docs templates to create clients privacy policies and terms of use for their websites. Again, the collaborative aspect of this software is great as I can fill in the bulk of the information and invite clients to fill in the rest.

Google Docs is ideal for work across devices too. They have apps for Android and IOS meaning you can start work on one device and open it on another device at any time without having to download anything extra.

Google Docs: The Best Software for Students

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using this software since high school and find it so convenient for working collaboratively with other students with ease. I love that multiple people are able to add to and edit a document at the same time- without having to meet up with each other. It makes group projects a breeze. I also love this software for the peace of mind that it brings me because I know nothing I have on Google Docs will be lost. I often upload important documents to the software so that if something happens to my laptop I know my documents will be safe and easily found. I would recommend this software to any students- high school, college, and graduate. Outside of school, I also recommend this software for anyone planning a trip or event. When my roommates and I moved into a new house, we were able to have one list of who was bringing what supplies to our house and we were able to check off what we already had. I could be at Target and reference the list to know if we still needed a trash can without having to call them while they were busy. Google Docs has truly made my life easier!

Cons: I really do not have something I like least about this software. I like that it looks like a normal word processor but with all the added bonuses.

Overall: As I said in what I like most about the software, I have been thrilled with Google Docs since I discovered it in high school. I have used it for school projects, school notes, event planning, trip itineraries, to-do lists, and even just as a place to store important documents on its' cloud-like software that I know will always be on my Google Docs account. I can not think of any other software that has made my life as easy as Google Docs has.

Still the best docs collaboration tool for professionals AND students (and even Family)

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Just as any other Google products, I've loved using Google Docs starting when I was a broke student who used Mac (way back then Word for Mac was bad and not worth the money). Google Docs was a life saver as it was free and got the same job done. I was impressed (it was at least 10+ years ago when collaboration tools weren't that popular) how it allow my college group to finish our work together from anywhere and didn't even need to meet. and again, it's FREE. Even now as a professional, we still uses Google Docs and other sorts of Cloud products for sharing ideas and collaborating on works. You would get a loud laugh at my company if you share a Word file that people need to download to read... We even use Google Docs at home for Chore work or any lists we needed to share between family members. Thanks Google Docs for introducing me to the Cloud life :)

Cons: The only thing I don't like about Google Docs is that its function is too simple (unlike word where it would have more styles, charts, etc...) but if I have to trade that to having a slower and more sluggish online tool (Outlook Word online has more function but tbh its kinda sluggish unlike Google Docs), I would say nah I'm fine.

Overall: Ever since learning about Google Docs, it totally changed me to a fan of cloud based product. As a developer, 80% of my tools are from Google (Data Studio, Google Web Designers...) and Docs of course is a Can't Miss product for me as I use it daily even when ideas from scratch needed to be written down for the next day. I enjoyed the collaboration aspect of it and that it's only a link you need to send, not xxMB files you need to send over and over via email for edit and reviews.

Capterra loader

Life Saver!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: As a creative, I am used to using software that creates a lot of data and requires me to make many little changes very often. This comes with the inherent danger of forgetting to save, when I get into the flow of working hard on something, I sometimes forget to save regularly. For a Photoshop or Illustrator file, forgetting to save and losing the unsaved work makes me want to jump off a cliff. In terms of Google Docs and the other software they offer, saving is no issue at all, it saves automatically every time you change around the text. For writing long essays and collaborating on projects with people, this functionality comes in extra handy and I love it!

Other functionalities are great too because the software is reminiscent of Microsoft Word, yet the tools and user interface are much less confusing albeit there are fewer actions to choose from in terms of document customisation.

Cons: I dislike how the software handles imagery in the docs, they seemingly disappear off of pages and reappear in strange places, they are hard to maneuver in the document itself and can sometimes mess up formatting quite a lot. My issues have primarily been that when I attempt to move an image, I do not even have to move the mouse, the image just starts to slide down the document of its own accord, moving the image back up again is a mission.

Overall: Generally the software is my preferable choice in documentation software. I use it for almost all subject assignments and write ups and it does the job perfectly without the worry of losing any work.

Capterra loader

Way better than Microsoft Word but could still be better

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I first transitioned from Word to Google docs back in 2012/2013, so most of my perception of Google Docs is based off that transition (especially since I had been using Word since 1995 -- or, in other words, most of my life). Here's what I love about Google Docs:

- Easy to access your files across any device -- this is so key, especially while traveling // when I don't want to bring my work computer home at night

- Easy to see previous edits -- useful for so many reasons

- Intuitive and easy to figure out, especially if you've used literally any other word processing software (and who hasn't?)

- Decent ability to keep things organized -- though I've found that it takes some active effort and can easily get out of hand if I don't make an effort to place every doc / spreadsheet in the right place

- Can search across all of my files

- Integrates with tons of other tools -- from Gmail to Asana -- so I can easily share things.

Cons: I really hate that the default for an internet doc is still paginated. It's a huge waste of screen space if I'm only looking at it digitally, and especially if I'm trying to use the doc to create something for the web (like a blog post or webpage), as I often do. Dropbox Paper is so much better in this regard -- it uses an infinite scroll layout, downloading assets (images) from it are way easier (it is SUCH a pain to try an extract an image from a Google Doc without downloading the whole file).

Overall, it's fine for most business needs but pretty terrible for web content management.

I also think that it could be improved, particularly in terms of cross team collaboration, if we could set customized statuses to docs/spreadsheets. I LOVE being able to do this in GatherContent, and really prefer to use it for web content management over Google Docs.

Overall: For most basic business needs, Google Docs is a great product and it solves a lot of the pain points we used to face with locally hosted word processors. Also, Google being Google, it integrates well with other products and I like that I'm keeping my docs on the same platform as my email, photos, etc.

Capterra loader

Fantastic for collaboration, working remote

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a writer and paralegal, I spend the majority of my day typing documents of various sorts, and Google Docs has now become my go-to, even over Word. It's easy to access, it's easy to use, it's easy to share, and it's easy to collaborate.

I'm a huge fan of anything that's on the cloud. So the fact that I can access Google Docs from any computer or phone at any time and place without having to download any software or program is a huge benefit to me.

I love the editing/commenting features of Google Docs, especially when multiple people are collaborating on a project. It makes editing much quicker because it can happen in one place instead of having to email a document back and forth. I also appreciate being able to go in and view who has made what changes. And the feature to see and even revert back to previous version is INVALUABLE.

Lastly, I love how easy it is to share Google Docs and manage levels of access. I can send un=editable previews, or I can invite someone to get hands on with me.

Bottom line, Google Docs has everything you need and more for a basic word processor.

Cons: Formatting pictures within a doc can be finicky, but at the end of the day, I rarely have to do this and I don't know of a word processor that does it any better.

The only other issue I've run into is more of a Google Drive issue, but sometimes other uses will move a document I've created out of a shared folder. I wish there was a way to grant them editing access without allowing them to move my documents without first getting my permission.

the comfort and possibility of carrying my documents everywhere

Jul 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The good thing about this tool is that it allows the user perform, view, modify office documents, from our portable equipment, giving us the possibility to access our documents from anywhere and at any time without the need to be in the office or home computer. On the other hand the compatibility of the program with the Android platform makes all my computers can interact dynamically and share the information that my documents have,

The other thing that makes this work tool more efficient is that being a google product, it interacts dynamically with the other programs such as gmail and the other applications that the application has, generating high levels of compatibility and productivity.

Cons: this tool has as weakness the incompatibility with other programs that do not have the google platform, besides there are certain features in the tool that limit the editing of the documents that a user has, since the options of the products to be edited are supported by the tactile functions of the smartphone and for some users this prevents certain functions such as copying text or manipulating tables in the text process. also depending on the smartphone and its features, the functions to handle developing and executing the design of presentations is very limited since it needs and depends on the maneuverability of the user to generate quality presentations that respond to the needs of their exhibitions.

Overall: The possibility of accessing documents only from our smartphones without time wasters or temporary space limitations.

Simple Cloud Documents

Jul 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For our internal office use, the biggest positive points about Google Docs are that (1) it's cloud-based and (2) free to use. While a system like Microsoft Office (or even Apache OpenOffice) offers a more robust feature set, the benefits of a work team using an online platform can't be overstated. We really enjoy the ability to share documents between users, which makes collaboration a breeze. The fact that Docs can import (and export) multiple file types is also hugely helpful, as it prevents deadlock when a Word file needs to be converted and uploaded. Additionally, since Docs are a built-in feature with Google's mobile operating system, any employees using Android devices have a super simple avenue to accessing their Docs whenever they want without having to install new apps or go through a clunky web interface. The fact that all of this is free is really great.

Cons: As noted above, the feature set in Docs simply doesn't compare to more powerful desktop software like Word. We've found that complex document alterations are occasionally difficult (if not impossible) to achieve with any semblance of efficiency, and Word's grammar tools are still superior (though with Google's machine learning grammar bots, Word's dominance may not last too much longer). Another negative point is that even though Google's network almost never suffers outages these days, when it goes down, it is catastrophic for anyone using Docs, Sheets, Gmail, etc...basically, any office using G Suite for productivity will come to a standstill. Creating local backups of Docs will help rectify the situation, and to be fair, this is less a criticism of Docs itself and more a general observation about cloud-based software in general. For a free word processor, Google Docs definitely offers a lot of value regardless of the nit-picky criticisms here.

Excellent software for anything from small businesses, foundations, and personal use

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Collaboration. I have used this software for over 5 years (likely since close to its first release) and real time collaboration has been the most important aspect of using this software. I have used it to start a business (especially in writing a business plan and designing project management), to work on group projects in my past schooling, and now to write research papers with a collaborator. Real time collaboration is what first brought me to this software and what I am constantly in awe of how easy it is to use it and how well it works in real time.

Beyond collaboration, integration with Google Drive is very important to me, and is at the top of my list. Whether I am collaborating with others, or using this software to plan a project at work, having the document sit within my network of shared and personal folders of Google Drive is very important.

The constant development of software features has been very important as well. Missing a key function for your project? Suggest a feature and see if it is added.

Cons: My main take on this software (and the rest of the G Suite) is that it isn't a full replacement for the Microsoft Office suite of software. For some, that is a drawback. For others, the features that are lacking here and there are fine. For me, I am hard pressed to find a feature that I wish Google Docs is missing. When I do, I either have to find a workaround, or use different software temporarily. But for me, that's fine and is well worth it for the trade off and ease of use of collaboration by using this software.

Overall: Collaboration: real time editing, commenting, and reviewing documents.

Document storage options withing Google Drive: the ability to coordinate Google Docs in the same home as other Google Drive formats is very important to my work.

A multiplicity of editing options for documents: For my use, the bulk of my Google Docs documents are never meant to go beyond Google Drive - meaning that I generally use these documents as a reference for myself and others (training materials, note taking and professional organizations, goal planning, journal writing, etc.). Beyond documents I plan to stay digital, there are many options for formatting for printing and other means of publishing.

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I use Google Docs for many tasks, ranging from simple to-do lists to large collaborate projects.

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Google Docs so valuable to me due to its simplicity and ease of use. When I first switched to Docs, the simple design of the web interface and the intuitive nature of the Google Drive website which it is integrated inside enabled me to easily adopt a new environment without too much confusion. The almost minimalist design of the document editor ensured that new users were not overwhelmed, but also that veteran users would not be cluttered with options. Docs, also available on android and iOS, made switching between my desktop, laptop, and phone for work convenient and smooth. I didn't have to waste time uploading and downloading files; I just needed a web-browser or an app. Consequently, Docs has been an integral part of my workflow for years, as Docs brings a level of intuitiveness that I have never experienced in any other application I have worked with.

Cons: One issue I've had with Docs is the scalability of the editor. While Docs is smooth and works well for small projects, documents which approach a hundred pages or greater often slow down or behave awkwardly. I rarely work with documents of such great size, but scaling Docs to be able to handle those cases will allow it to truly dominate over its competitors.

Overall: Docs allows me to save time when working on multiple platforms, makes collaboration between large groups simple and convenient, and is backed up to the cloud. I no longer have to remember to save my documents and remember to back-up my information, as Google Docs does that for me. Docs allows me to focus on the work and not the logistical problems behind working, giving me more time and energy to do what I actually want to spend my time on. After using Docs, I have not and will not go back to any alternative, as there is simply nothing more convenient and easy to use for employees.

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The best ally of students and teachers. Easy to use, access anywhere, allows teamwork.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Google docs is a word processor hosted in the google cloud. It allows to write documents in a collaborative way between one or more people.

What I like most about this software is that it has an extremely intuitive interface, easy to use, similar to Microsoft Office Word. Therefore, you should not be an expert in technology to be able to use it.

In my personal experience, as a university professor, I discovered that Google Docs perfectly adapts to the academic activities that I usually do. it makes the correction process much easier, since google docs records the work that each of the students has done. In this way I can corroborate that everyone has worked with the same level of dedication.

On the other hand, the privacy settings of google docs, allows to share documents in a public way, allowing the editing, comments or only the visualization of documents by third parties. Likewise, it has no compatibility problems since it is hosted on the google platform that is automatically updated.

the most incredible thing about this software is the fact of saying goodbye to flash drives. Google Docs automatically saves all the work we are doing in real time. Therefore we should not worry about the data, since it is automatically recorded and is available from any computer (mobile, tablet, computer) that has Internet access.

Cons: I really do not find anything that I dislike about Google Docs. I consider that the google team has been able to perfect this useful tool over time. For me, it is very complete.

Overall: I did not have to use any flash drives again. I access my documents in any place, and I find them exactly as I left them the last time I modified them. Everything is automatically saved in the cloud. It is truly incredible.

Capterra loader

Extremely handy, easy to use, access from anywhere

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have used softwares to create documents, papers, presentations, etc, my whole life, since when I was in school. I can remember saving the files in a CD for class presentations, then in a pen drive, every time the students used to forget it at home and had to call someone to bring it. It was a hard time. With Google Docs everything is with you, no matter where, you only have to have internet access and it will be there, no risk of forgetting it somewhere or in some desktop computer at home. Not to say that this is not the only quality about it, the sharing is amazing, we can just collaborate in the same work at the same time, which is the most amazing feature I know about it, and it works perfectly. As a QA, I can easily find bugs, bug never came to one while using Google Docs. In addition to it, it's a minor feature but it saves everyone's lives when you just forget to save something you just edited and the computer restarts or something and you end up losing it. With Google Docs it never happens as well, because it saves instantly. Like magic all my problems with documents I had in the past have been solved. Thanks once again, Google.

Cons: I'd like to say nothing but I would appreciate some new features for Google Sheets, as well as I would like it to support more content. Google Docs basically contemplates all my needs but for sheets which is the one I use the most, sometimes I miss a couple of nice features it could have.

Overall: Never again losing new editions, never again forgetting the presentation at home.

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a relieve to students and proffesionals.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using the app since the start of my career (medicine), i could say that a part of my good grades are that good because of this app.

Why? - simply, because it will help you almost at any time, you can access it from any device you have in hand, share files between them and it even has an awsome Google drive compatibility so you can read your docs from the cloud, thanks to that functionality my teachers, and classmates are able to share guides of our own with anyone at any time

Not only that, you can even use it to review other documents as the powerpoint ones wich is very usefull at the moment of studying.

as a normal user, i use it all the time to writte, take memos, transcribe some text from books while i'm not in home... sitting on a bench from my university for example, instead of wasting my free time.

Cons: It's actually hard to say a con from this awesome app, the onlye con that i may say is not even related to the app itself but to the phone where i use it, wich crash at times when the load is big enough.

Maybe it can be helped with a future update but as it is now it's almost perfect.

Overall: I said almost everything in my review for the app, it's been a great help to me in the course of my careers, can't count the times were i just use this app to make the guidelines for a presentation, a resume from a class or a teacher guide, even somehomework while resting time at the university, so when i get back to home i could just sit and relax because i did what i had pending hours ago.

I suffer from anxiety episodes, having this kind of relieve has helped me a lot to overcome this disease, as i said before because it let's me use my free time outside home to do or at least start to work in my tasks.

The standard for collaborative document management

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Concurrent editing with multiple users across the world becomes effortles, and happens almost without a thought. Simultaneous contribution from disparate areas is indispensable for academic, professional, and personal uses. The enterprise and academic implementations carry all of the same power as the open GMail versions and the default permissions sets are remarkably powerful for broader permission sets.

In terms of comparisons to existing services, Google Docs leaves most of them in the dust (looking at you SharePoint...) and has continued to improve over time.

The implementations of additional tools (such as Paperpile for academic uses) further expands the capability - although sticking with continually updated and supported tools is going to be preferable.

Cons: The biggest 'con' isn't actually a con - the expectation of such effortless collaboration become pervasive, and moving back to networks that do not allow for Google Docs collaboration become frustrating by comparison, which is an astonishing way of describing how transformational the GDocs capability is for most users.

As far as actual cons, the feature management and UI does seem vary over time, which for some users can be quite a bit frustration.

The biggest in-application limitation I've found is that the Chat isn't persistent, but the only way of discovering this is the hard way - namely losing valuable information that isn't stored anywhere. In practice the workaround of using comments for the same function is not really problematic, but implementing a chat where collaboration is a stated goal but not having persistent messages feels incredibly myopic.

Small complaints include the shared noise with Hangouts - as a user it's intuitive to understand that the same underlying platform enables both, however stovepiping the two functionally yet failing to leverage a lot of the side benefits of the Hangouts platform is an easy solution that may yet be implemented, but at the time of the review it is not.

The support applications, particularly smaller niche ones will break from time to time, which is unfortunate.

Finally, the offline and mobile versions do vary in terms of quality of UI flow, although it's a familiar enough setup for android users to intuit.

Overall: The benefits are almost beyond description, online learning would quite literally not be the same without this.

for my Google Docs is a useful tool for my work allows me to create text documents and drawings

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Google Docs is a very useful tool in my life and in my work, since it allows me to create text documents, tables and even drawings in the cloud, which makes it always available to me. It has a lot of similarity with the Microsoft Office program. I can perform all the basic tasks, for the elaboration of my post for my students and notifications for the representatives of my students. On the other hand, in my work team we can create documents that after sharing them with them can be modified or edited by them, as long as I give them permission to modify it or just to see it. On the other hand, it tells me which of my co-workers made the modification and when I made it.

best of all is that it is completely free, does not require downloading or installing anything; only with my Gmail account and connected to the internet can I use it. If for some reason I want to keep a copy of my work on the computer, it also allows me to do so.

it is so useful that it facilitates many tasks of the school and a lot of time to inform my students and their representatives

Cons: The only thing that causes me some type of inconvenience with this software is the connection to the internet, if for some reason I do not have internet or it is a little slow I have difficulty making my documents or tables to my colleagues or students. However, I understand that these are not program errors, but connection problems with the internet band. If the internet does not fail, the entire program works perfectly for my work and personal needs.

Another inconvenient that I am presented with this software is the ability that can accept according to the format of the document, which occasionally limits me to extend or expand the information that will contain my documents

Overall:

It benefits me enormously since it allows me to create documents for

Through didactic materials so that my students in a more didactic way can learn different information, it allows me to take the evaluative and academic records of their students' performance. On the other hand, it offers complementary materials to improve class and student participation. for my brought and personal life is a very useful tool since I use it we are allies for the education of my children

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An almost-perfect replacement for Word

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been able to almost completely stop using Word. I prefer Google Docs to other word processing apps in almost all circumstances. From ease of access to functionality, this is a far superior application, and it's useful across devices without needing to install additional software. And who doesn't like FREE? You might think that's the best part, but it's not. It has a simple font manager, showing me only the fonts I want to see or use most often. I can print to anywhere. The formatting set up (title, heading, etc.) is simple to use. And it's simply the best app to use when you want to collaborate in real time. Nobody else comes close. Add to that that I can download it into multiple native file formats and it's just a winner.

Cons: There are very few things I don't like about Google Docs, but the things that I don't like can be annoying. First, cells in tables are too tall, and even though there are workarounds (creating the table elsewhere and pasting in), I'd like to see more functionality and control over tables created in the program. It also has an annoying habit of creating a page 2 that can't be deleted, and when I've brought this up in the support forums, they basically say they're aware of it without a promise to fix. This especially happens when using a table if the table reaches the bottom of the page. The workaround is to eliminate printing the last page, obviously, but it's still very annoying. There are other really specific features that it doesn't have, but it's honestly the best thing since sliced bread, so I'll take it even with the minor and rare flaw.

Overall: We stopped emailing each other word documents and eliminated trying to figure out what has been changed by whom.

I've been using Docs for many years and enjoy its easy accessibility through various platforms.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I enjoy most is that it's free. It wasn't too long ago when the word processing programs were only on the local hard drive rather than in the cloud. I believe that running Google Docs as a program that connects to the cloud enables customers ease of access. No matter where someone is, they can access Docs once connected to the internet. I have a Chromebook and at first I thought it would be an inconvenience having to connect online most times. However, usage of the cloud has become more understood through the years but many people don't understand it completely even still. With the option to download the files and work on the files offline I'd say that Docs is at the top of the Word Processor world. Sharing files and editing them all at once with a research team at school is also a plus. While utilizing this feature I have finished school work in groups in excellent timing.

Cons: I would like to see more Template documents in Google Docs. This service is free of charge however even if Google provided a large library of template documents at a monthly charge or a small fee for each file, this would be amazing.

Overall: I use it everyday for various different note taking and report situations. I benefit from it because it is easy to access. In the past we could only access word documents from a usb drive or on the computer itself. However with Google Docs and various different Word Processor programs we can access them on any device and that's great. I want to make it clear that sometimes it isn't because one word processing program is more featured than another. Often times it boils down to the fact that Google Docs is very easy to access and this has become a success for many Google apps.

I've been using Google Docs for years personally and professionally.

Apr 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Google Docs is that it makes sharing and collaborating on documents easy and simple for groups and teams. It's pretty much unrivaled in that way, competitor-wise, because everyone these days has a G-Mail account. I like Google Docs in early stages of projects because if I start a group project and assign different people to different pieces, I can see what's been worked on and what hasn't since the Doc updates automatically. Unfortunately pre-Google Docs I've dealt with people telling me work is done when it's not and I have to trust their word. Google Docs makes things transparent.

Cons: The biggest deterrent for me with Google Docs is the lack of version control. Granted, if every Google Doc was marked up with hundreds of tiny track changes it would drive everyone crazy, but I'm very hesitant about initiating a Google Doc if a project or document I'm working on with a group is sensitive or NOT in an early phase. It's (at least from my understanding) impossible to tell who edited or deleted or re-formatted a Google Doc after the fact, unless you're on the Google Doc watching a person's color cursor scan over a certain part of the Google Doc. And what's worse is you can't get earlier versions of the Google Doc back (again, at least from my understanding). So, if I'm starting a project and we're brainstorming I'd consider using Google Docs. Otherwise, like version control, I know who changed what and why if what I'm working on needs to be polished and perfect. If someone else shares work on a Google Doc and invites edits, I'm all for it because then I can easily go in and make edits. But that's because I'm a grammar-obsessed person and those sharing their work with me know I'll edit grammar and they'll be OK with it. I wouldn't necessarily want to write a script or a paper or something and send it via Google Docs to a group of people and have it turned upside down then not be able to get it back and not know who made what changes.

Google Docs is my sole word processor. It is easy on the eyes, well-equipped, and accessible.

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I started using Google Docs because of its clean design and practical features. It felt minimalist then, something I appreciated, but it by no means stripped down, especially now, as it has been a full-on competitor with other word processors for several years in my view. Several years ago, I felt it was clear Google Docs was going in the direction I wanted, and so I migrated all of my writing projects onto Google Docs. I did this right before Word started to feature some of what Google Docs was popular for. I ain't back though. The aesthetic is easier on the eyes and doesn't feel cluttered. Coupled with Google Drive, it is organized and feels like a freer and more flexible platform. Autosave, access via any internet enabled device, easy to co-op on, easy to share, and fits right into the browser, so I don't feel like switching browser and an app, just all browser, and that feels more comfortable now. Word may have some of the features or all or more, but it doesn't really matter much anymore, because when it comes down to it, the ethos behind the Google's design and features seems more keyed in on what matters to me.

Cons: One issue I have had both have to do with copy & pasting material to or from Google Docs and finding some features from a table or box or something behind the visible page is missing or misaligned or otherwise not as it was. This was pretty bad when I started using it in about 2012. It has improved a great deal since then, but occasionally, when I to copy delicately formatted material from another platform, something doesn't come out as expected.

Was great, but now seriously useful for business, perhaps even indispensable.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Any browser, anywhere, with simple link sharing and no sign in required for recipients.

- Truly simultaneous editing with multiple users, and per-document messaging functions.

- Cross platform, including constantly maintained tablet and phone apps, with good offline capabilities.

- Great for document conversion (input from another format and output as several common but complex formats)

- Complex features like mail merge capabilities that seem simpler to use than other common desktop apps.

- Version control/history.

- Copy and paste an image file or a graphic (like screenshot/screen snippet) straight into the document, so you don't feel like you're using a browser tool.

- Increasingly rich functionality every few months

I wouldn't expect as much from a paid service, but it's free.

Cons: One of the things I would have mentioned as a downfall is now a feature in my list of Pros above, and thus the mention of increasingly rich features constantly added.

There's not a lot not to like. Perhaps the only thing that gets in my way is issues with formatting when pasting, particularly on mobile devices. This may be a limitation of the mobile device/OS, but I encounter it most here in the Google Docs app, where formatting is lost, and pasting a complex table doesn't work like it does with open source desktop word processing apps.

Overall: Google Docs enabled us to quickly and easily interact with clients in a secure manner without any hassle for them to even manage a login. We see the changes live and collaborate seamlessly, in a way that surprises some users.

In fact, some first-time users occasionally download and email us a copy of the document, amazed to learn later that it's a live document that lives in the cloud.

Internal organisation also improved thanks to Google Docs, and I'm sure it will be an indispensable tool for a long time to come.

Capterra loader

Pretty Handy, but Some Bugs and Lacking Features

Feb 22, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's super handy to have my docs stored in the cloud and accessible by any device, desktop or mobile. I love that I can edit a document with my phone if need be. I can't say I've used presentations much, but I use Google Documents every day. It's *mostly* as good as Word, though there are some bugs that Word doesn't have (more about that in the Cons section).

I use it for two main things: storing/writing fiction and creating tiered website product category lists. For fiction writing, it works well. I appreciate the ease of use, and it's helpful about half the time to have everything saved as you type.

I'll add that Google Docs does a much better job of handling columns, specifically when I only want a portion of a page to have multiple columns and not the whole document. Word screws this up all the time, but Google Docs hasn't had any bugs here as far as I can tell.

Cons: When I'm creating website product category lists, there are issues with the tiered bullets. If a bullet is on the third tier and I want to make it second tier, you're supposed to be able to simply click in front of the text on that bullet and hit "Enter," but it doesn't work most of the time. There just isn't an easy/simple way to take an item on a certain tier and change both *its* tier and the tier of all the items under it. For example, if you have a lettered list: I want ii) and (1), (2) under it to become c) and i) ii). There's not a good way to do that.

With my fiction writing, it's sometimes helpful to have autosave, but Track Changes is really a feature that becomes incredibly important to a writer. Sometimes you realize later that a line or phrase was really good, but you've deleted it. In Word, you can turn on Track Changes and see in-document everything you've deleted. I wish Google Documents had a feature like that.

Also, there's not really any customer support that I know of. No numbers to call or responsive emails. That's on par with other word processing platforms, though.

Overall: I'm able to do a lot of things for my business through Google Docs, so I'm grateful for that. I do wish some of the bugs were smoothed out. I expect it from Microsoft, but Google? I'm honestly surprised the bug with the bulleted list I mentioned not being fixed before now.

What I like about Google Docs is that it is automatically backed up to the cloud.

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like most that my documents are automatically backed up to the cloud. If you've ever lost your work because of a hard drive failure you'll realize how nice this feature is for ensuring that you never lose your work. And, since it is backed up to the cloud that means instant access from anywhere. Even when I'm traveling I can access my documents from a client's computer - just log in and open it up!

Wait!!!! What if you are flying on a plane without internet? No problem, just download the document to your computer and work on it even when you're not connected to the internet. Then, when you connect to the internet again, it automatically uploads and backs up your document. (I like things that are automatic. I have enough to do that I don't want to have to drag and drop, blah, blah, blah.)

If you want to share your document you can, just specify who gets to see it and what they can do with it. You just want them to read it but not change it? That's possible. You want them to read it AND make changes to it? That's possible.

Now, when people make changes Google automatically tracks who and when the changes were made. Don't like the changes? You can restore previous versions.

Wait, there's more!!!!!! You and your team can ALL watch the document and the revisions happening in real time without the need for a fancy and expensive web conferencing program.

Cons: In order to make changes to a document when collaborating other editors must have a Google account; otherwise it is just view only mode.

Overall: All my team can collaborate in real time, each from their own computer. When we travel we have access to all our documents.

Capterra loader

Google Docs is the main central storage for my team's documents

Nov 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that you don't need to worry about version control in Google Docs, because everything is updated in real time. It would be a nightmare to try to circulate a Word document around to four different people on our team for their edits, and then to try to compile all those edits back into one place. It's much easier to share a Google Document with them and allow them to edit or comment as they like. Google Doc integrates well with email, sending you updates when new comments come in on your document or when someone else has shared a document with you. All of our various Google Documents serve as the central location for all of our institutional knowledge, keeping all of our policies, procedures, and records in one place that's easily accessed by all.

Cons: I wish Google Docs was organized a bit better. In my opinion, Dropbox does a better job of creating a central company directory of files, so that when everyone logs in, they all see the same layout. With Google Docs, each person's layout and organization of files is different, so it's easy for things to get lost or for the sheer number of documents to feel overwhelming. It's also hard to see who has been given access to what, so it can be a little tough to make sure the security settings are the way you want them to be. If you want to restrict a team member's access after they leave the company, for example, it's hard to see what documents they've been given access to.

Overall: Cloud sharing is another way our far-flung team stays in touch despite the distances and time zones that separate us. Being able to edit a document in Google Docs in real time, and to easily share our work with several team members, helps us to feel like we're all working the same space together. It's also key for our institutional memory; rather than having documents scattered across individual laptops, we can create a central trove of information that will remain constant throughout any employee turnover.

Capterra loader

Great program, robust for the price, able to handle large documents, great for working with others.

Oct 11, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I live Google Docs as a Word/Pages alternative. It is wherever I am since I always have some sort of technology with me. I am able to work online or offline, with just a bit of preparation. I am able to work with others on a single document, and see live changes, or work on a document on my own, and share it with others to view and comment. One thing that really impressed me about Google Docs is that when I was at a job at a newspaper, there were somewhat frequent internet outages. My job required internet access, but I was still required to wait for internet service to resume. Never one to waste time, I created a few offline documents in each of Docs and Sheets just to mess around with should the power go out. One day the power went out and I had a story in mind. A month later, I had about 300,000 words of a story written, complete with prologue, appendix, and table of contents. I was impressed with Docs's ability to handle that size. Even when I open the document, it takes about a minute or so for it to load the entire document.

I also love that Docs can easily take a word document that has been uploaded and convert it upon request. This makes sharing documents with others easy since the formatting mostly stays. Finally, in the other direction, I can easily export the document as other formats like Word and PDF.

Cons: I sometimes wish that Docs had more functionality and better handling of things that are inserted such as special characters or images. Images tend to lay strangely, and changing the formatting does not always fix it. Dragging an image to location does not work well since what you are dragging goes invisible, and you lose your frame of reference. Special characters are difficult in Docs, which makes it hard for me to use this for documents for class. I teach Chinese and adding pinyin with tones is difficult unless copying and pasting directly from Google Translate. Unfortunately, sometimes doing so, will sometimes cause those areas of text to mutate to random characters with many openings of the document as if they have become corrupted by their own incompatibility.

I've used this since its inception. I just wish it had been out when I was in college!

Sep 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Because there weren't separate options for Google Sheets, Docs, Slides, etc, I'm assuming "Docs" is being used as a collective term

I'm a spreadsheet junkie, and I cut my teeth on Google Sheets. There are things it can do that Excel just can't...and I haven't found anything I might need Excel to do that Google Sheets doesn't. Adding Forms to the mix makes for an incredibly powerful and flexible solution!

Docs is also great. As my title says, I wish this had been around when I was in college. I sort of made things work, but man, this would have been great. Now I work to convince teachers to accept that Docs is a legitimate word processing tool. Despite what some people might tell you, "Microsoft Word" is not a skill, it's a tool. You don't learn to "Chevy Impala", you learn to drive. Likewise, the real skill is word processing...and Docs can do nearly everything Word can

I once attended a presentation on "MS Office vs Google Docs", purported to discuss the pros and cons of each. It was a complete hatchet job against Docs. In most of the cases, the presenter put A LOT of weight on tiny cosmetic differences, but a few times she straight-up didn't know that you absolutely could do something with Google. I held my tongue several times, but answered her critiques a few times as well. I have yet to have someone convince me that MS Office is a worthwhile investment for any organization

Add-ons and Google Script only make it more powerful...but I'm out out of characters

Cons: Slides is where Google Docs falls short. It's serviceable, but until it has an offline mode, I'm never going to rely on it for a presentation. I don't trust other people's networks to do what I expect :)

Overall: It's my primary word processor and spreadsheet program. I spent much of my time crunching numbers with it, and figuring out ways to massage data to get good results