Google

Google Docs

4.5 / 5 6355 reviews


Average Ratings

6355 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Google
  • www.google.com

About Google Docs

Web-based app designed to store, create, and edit spreadsheets and documents online.Templates, charting and commenting are available.


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Google Docs Features

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Google Docs Reviews Recently Reviewed!


Capterra-loader

Way better than Microsoft Word but could still be better

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I first transitioned from Word to Google docs back in 2012/2013, so most of my perception of Google Docs is based off that transition (especially since I had been using Word since 1995 -- or, in other words, most of my life). Here's what I love about Google Docs:

- Easy to access your files across any device -- this is so key, especially while traveling // when I don't want to bring my work computer home at night
- Easy to see previous edits -- useful for so many reasons
- Intuitive and easy to figure out, especially if you've used literally any other word processing software (and who hasn't?)
- Decent ability to keep things organized -- though I've found that it takes some active effort and can easily get out of hand if I don't make an effort to place every doc / spreadsheet in the right place
- Can search across all of my files
- Integrates with tons of other tools -- from Gmail to Asana -- so I can easily share things.

Cons: I really hate that the default for an internet doc is still paginated. It's a huge waste of screen space if I'm only looking at it digitally, and especially if I'm trying to use the doc to create something for the web (like a blog post or webpage), as I often do. Dropbox Paper is so much better in this regard -- it uses an infinite scroll layout, downloading assets (images) from it are way easier (it is SUCH a pain to try an extract an image from a Google Doc without downloading the whole file).

Overall, it's fine for most business needs but pretty terrible for web content management.

I also think that it could be improved, particularly in terms of cross team collaboration, if we could set customized statuses to docs/spreadsheets. I LOVE being able to do this in GatherContent, and really prefer to use it for web content management over Google Docs.

Overall: For most basic business needs, Google Docs is a great product and it solves a lot of the pain points we used to face with locally hosted word processors. Also, Google being Google, it integrates well with other products and I like that I'm keeping my docs on the same platform as my email, photos, etc.

Capterra-loader

Fantastic for collaboration, working remote

Aug 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As a writer and paralegal, I spend the majority of my day typing documents of various sorts, and Google Docs has now become my go-to, even over Word. It's easy to access, it's easy to use, it's easy to share, and it's easy to collaborate.

I'm a huge fan of anything that's on the cloud. So the fact that I can access Google Docs from any computer or phone at any time and place without having to download any software or program is a huge benefit to me.

I love the editing/commenting features of Google Docs, especially when multiple people are collaborating on a project. It makes editing much quicker because it can happen in one place instead of having to email a document back and forth. I also appreciate being able to go in and view who has made what changes. And the feature to see and even revert back to previous version is INVALUABLE.

Lastly, I love how easy it is to share Google Docs and manage levels of access. I can send un=editable previews, or I can invite someone to get hands on with me.

Bottom line, Google Docs has everything you need and more for a basic word processor.

Cons: Formatting pictures within a doc can be finicky, but at the end of the day, I rarely have to do this and I don't know of a word processor that does it any better.

The only other issue I've run into is more of a Google Drive issue, but sometimes other uses will move a document I've created out of a shared folder. I wish there was a way to grant them editing access without allowing them to move my documents without first getting my permission.

the comfort and possibility of carrying my documents everywhere

Jul 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The good thing about this tool is that it allows the user perform, view, modify office documents, from our portable equipment, giving us the possibility to access our documents from anywhere and at any time without the need to be in the office or home computer. On the other hand the compatibility of the program with the Android platform makes all my computers can interact dynamically and share the information that my documents have,
The other thing that makes this work tool more efficient is that being a google product, it interacts dynamically with the other programs such as gmail and the other applications that the application has, generating high levels of compatibility and productivity.

Cons: this tool has as weakness the incompatibility with other programs that do not have the google platform, besides there are certain features in the tool that limit the editing of the documents that a user has, since the options of the products to be edited are supported by the tactile functions of the smartphone and for some users this prevents certain functions such as copying text or manipulating tables in the text process. also depending on the smartphone and its features, the functions to handle developing and executing the design of presentations is very limited since it needs and depends on the maneuverability of the user to generate quality presentations that respond to the needs of their exhibitions.

Overall: The possibility of accessing documents only from our smartphones without time wasters or temporary space limitations.

Simple Cloud Documents

Jul 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For our internal office use, the biggest positive points about Google Docs are that (1) it's cloud-based and (2) free to use. While a system like Microsoft Office (or even Apache OpenOffice) offers a more robust feature set, the benefits of a work team using an online platform can't be overstated. We really enjoy the ability to share documents between users, which makes collaboration a breeze. The fact that Docs can import (and export) multiple file types is also hugely helpful, as it prevents deadlock when a Word file needs to be converted and uploaded. Additionally, since Docs are a built-in feature with Google's mobile operating system, any employees using Android devices have a super simple avenue to accessing their Docs whenever they want without having to install new apps or go through a clunky web interface. The fact that all of this is free is really great.

Cons: As noted above, the feature set in Docs simply doesn't compare to more powerful desktop software like Word. We've found that complex document alterations are occasionally difficult (if not impossible) to achieve with any semblance of efficiency, and Word's grammar tools are still superior (though with Google's machine learning grammar bots, Word's dominance may not last too much longer). Another negative point is that even though Google's network almost never suffers outages these days, when it goes down, it is catastrophic for anyone using Docs, Sheets, Gmail, etc...basically, any office using G Suite for productivity will come to a standstill. Creating local backups of Docs will help rectify the situation, and to be fair, this is less a criticism of Docs itself and more a general observation about cloud-based software in general. For a free word processor, Google Docs definitely offers a lot of value regardless of the nit-picky criticisms here.

Excellent software for anything from small businesses, foundations, and personal use

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Collaboration. I have used this software for over 5 years (likely since close to its first release) and real time collaboration has been the most important aspect of using this software. I have used it to start a business (especially in writing a business plan and designing project management), to work on group projects in my past schooling, and now to write research papers with a collaborator. Real time collaboration is what first brought me to this software and what I am constantly in awe of how easy it is to use it and how well it works in real time.

Beyond collaboration, integration with Google Drive is very important to me, and is at the top of my list. Whether I am collaborating with others, or using this software to plan a project at work, having the document sit within my network of shared and personal folders of Google Drive is very important.

The constant development of software features has been very important as well. Missing a key function for your project? Suggest a feature and see if it is added.

Cons: My main take on this software (and the rest of the G Suite) is that it isn't a full replacement for the Microsoft Office suite of software. For some, that is a drawback. For others, the features that are lacking here and there are fine. For me, I am hard pressed to find a feature that I wish Google Docs is missing. When I do, I either have to find a workaround, or use different software temporarily. But for me, that's fine and is well worth it for the trade off and ease of use of collaboration by using this software.

Overall: Collaboration: real time editing, commenting, and reviewing documents.

Document storage options withing Google Drive: the ability to coordinate Google Docs in the same home as other Google Drive formats is very important to my work.

A multiplicity of editing options for documents: For my use, the bulk of my Google Docs documents are never meant to go beyond Google Drive - meaning that I generally use these documents as a reference for myself and others (training materials, note taking and professional organizations, goal planning, journal writing, etc.). Beyond documents I plan to stay digital, there are many options for formatting for printing and other means of publishing.

Capterra-loader

I use Google Docs for many tasks, ranging from simple to-do lists to large collaborate projects.

Jul 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Docs so valuable to me due to its simplicity and ease of use. When I first switched to Docs, the simple design of the web interface and the intuitive nature of the Google Drive website which it is integrated inside enabled me to easily adopt a new environment without too much confusion. The almost minimalist design of the document editor ensured that new users were not overwhelmed, but also that veteran users would not be cluttered with options. Docs, also available on android and iOS, made switching between my desktop, laptop, and phone for work convenient and smooth. I didn't have to waste time uploading and downloading files; I just needed a web-browser or an app. Consequently, Docs has been an integral part of my workflow for years, as Docs brings a level of intuitiveness that I have never experienced in any other application I have worked with.

Cons: One issue I've had with Docs is the scalability of the editor. While Docs is smooth and works well for small projects, documents which approach a hundred pages or greater often slow down or behave awkwardly. I rarely work with documents of such great size, but scaling Docs to be able to handle those cases will allow it to truly dominate over its competitors.

Overall: Docs allows me to save time when working on multiple platforms, makes collaboration between large groups simple and convenient, and is backed up to the cloud. I no longer have to remember to save my documents and remember to back-up my information, as Google Docs does that for me. Docs allows me to focus on the work and not the logistical problems behind working, giving me more time and energy to do what I actually want to spend my time on. After using Docs, I have not and will not go back to any alternative, as there is simply nothing more convenient and easy to use for employees.

Capterra-loader

The best ally of students and teachers. Easy to use, access anywhere, allows teamwork.

Jul 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google docs is a word processor hosted in the google cloud. It allows to write documents in a collaborative way between one or more people.
What I like most about this software is that it has an extremely intuitive interface, easy to use, similar to Microsoft Office Word. Therefore, you should not be an expert in technology to be able to use it.
In my personal experience, as a university professor, I discovered that Google Docs perfectly adapts to the academic activities that I usually do. it makes the correction process much easier, since google docs records the work that each of the students has done. In this way I can corroborate that everyone has worked with the same level of dedication.
On the other hand, the privacy settings of google docs, allows to share documents in a public way, allowing the editing, comments or only the visualization of documents by third parties. Likewise, it has no compatibility problems since it is hosted on the google platform that is automatically updated.
the most incredible thing about this software is the fact of saying goodbye to flash drives. Google Docs automatically saves all the work we are doing in real time. Therefore we should not worry about the data, since it is automatically recorded and is available from any computer (mobile, tablet, computer) that has Internet access.

Cons: I really do not find anything that I dislike about Google Docs. I consider that the google team has been able to perfect this useful tool over time. For me, it is very complete.

Overall: I did not have to use any flash drives again. I access my documents in any place, and I find them exactly as I left them the last time I modified them. Everything is automatically saved in the cloud. It is truly incredible.

Capterra-loader

Extremely handy, easy to use, access from anywhere

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used softwares to create documents, papers, presentations, etc, my whole life, since when I was in school. I can remember saving the files in a CD for class presentations, then in a pen drive, every time the students used to forget it at home and had to call someone to bring it. It was a hard time. With Google Docs everything is with you, no matter where, you only have to have internet access and it will be there, no risk of forgetting it somewhere or in some desktop computer at home. Not to say that this is not the only quality about it, the sharing is amazing, we can just collaborate in the same work at the same time, which is the most amazing feature I know about it, and it works perfectly. As a QA, I can easily find bugs, bug never came to one while using Google Docs. In addition to it, it's a minor feature but it saves everyone's lives when you just forget to save something you just edited and the computer restarts or something and you end up losing it. With Google Docs it never happens as well, because it saves instantly. Like magic all my problems with documents I had in the past have been solved. Thanks once again, Google.

Cons: I'd like to say nothing but I would appreciate some new features for Google Sheets, as well as I would like it to support more content. Google Docs basically contemplates all my needs but for sheets which is the one I use the most, sometimes I miss a couple of nice features it could have.

Overall: Never again losing new editions, never again forgetting the presentation at home.

Capterra-loader

a relieve to students and proffesionals.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using the app since the start of my career (medicine), i could say that a part of my good grades are that good because of this app.

Why? - simply, because it will help you almost at any time, you can access it from any device you have in hand, share files between them and it even has an awsome Google drive compatibility so you can read your docs from the cloud, thanks to that functionality my teachers, and classmates are able to share guides of our own with anyone at any time

Not only that, you can even use it to review other documents as the powerpoint ones wich is very usefull at the moment of studying.

as a normal user, i use it all the time to writte, take memos, transcribe some text from books while i'm not in home... sitting on a bench from my university for example, instead of wasting my free time.

Cons: It's actually hard to say a con from this awesome app, the onlye con that i may say is not even related to the app itself but to the phone where i use it, wich crash at times when the load is big enough.

Maybe it can be helped with a future update but as it is now it's almost perfect.

Overall: I said almost everything in my review for the app, it's been a great help to me in the course of my careers, can't count the times were i just use this app to make the guidelines for a presentation, a resume from a class or a teacher guide, even somehomework while resting time at the university, so when i get back to home i could just sit and relax because i did what i had pending hours ago.

I suffer from anxiety episodes, having this kind of relieve has helped me a lot to overcome this disease, as i said before because it let's me use my free time outside home to do or at least start to work in my tasks.

The standard for collaborative document management

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Concurrent editing with multiple users across the world becomes effortles, and happens almost without a thought. Simultaneous contribution from disparate areas is indispensable for academic, professional, and personal uses. The enterprise and academic implementations carry all of the same power as the open GMail versions and the default permissions sets are remarkably powerful for broader permission sets.

In terms of comparisons to existing services, Google Docs leaves most of them in the dust (looking at you SharePoint...) and has continued to improve over time.

The implementations of additional tools (such as Paperpile for academic uses) further expands the capability - although sticking with continually updated and supported tools is going to be preferable.

Cons: The biggest 'con' isn't actually a con - the expectation of such effortless collaboration become pervasive, and moving back to networks that do not allow for Google Docs collaboration become frustrating by comparison, which is an astonishing way of describing how transformational the GDocs capability is for most users.

As far as actual cons, the feature management and UI does seem vary over time, which for some users can be quite a bit frustration.
The biggest in-application limitation I've found is that the Chat isn't persistent, but the only way of discovering this is the hard way - namely losing valuable information that isn't stored anywhere. In practice the workaround of using comments for the same function is not really problematic, but implementing a chat where collaboration is a stated goal but not having persistent messages feels incredibly myopic.

Small complaints include the shared noise with Hangouts - as a user it's intuitive to understand that the same underlying platform enables both, however stovepiping the two functionally yet failing to leverage a lot of the side benefits of the Hangouts platform is an easy solution that may yet be implemented, but at the time of the review it is not.

The support applications, particularly smaller niche ones will break from time to time, which is unfortunate.

Finally, the offline and mobile versions do vary in terms of quality of UI flow, although it's a familiar enough setup for android users to intuit.

Overall: The benefits are almost beyond description, online learning would quite literally not be the same without this.

for my Google Docs is a useful tool for my work allows me to create text documents and drawings

Jun 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Google Docs is a very useful tool in my life and in my work, since it allows me to create text documents, tables and even drawings in the cloud, which makes it always available to me. It has a lot of similarity with the Microsoft Office program. I can perform all the basic tasks, for the elaboration of my post for my students and notifications for the representatives of my students. On the other hand, in my work team we can create documents that after sharing them with them can be modified or edited by them, as long as I give them permission to modify it or just to see it. On the other hand, it tells me which of my co-workers made the modification and when I made it.

best of all is that it is completely free, does not require downloading or installing anything; only with my Gmail account and connected to the internet can I use it. If for some reason I want to keep a copy of my work on the computer, it also allows me to do so.

it is so useful that it facilitates many tasks of the school and a lot of time to inform my students and their representatives

Cons: The only thing that causes me some type of inconvenience with this software is the connection to the internet, if for some reason I do not have internet or it is a little slow I have difficulty making my documents or tables to my colleagues or students. However, I understand that these are not program errors, but connection problems with the internet band. If the internet does not fail, the entire program works perfectly for my work and personal needs.
Another inconvenient that I am presented with this software is the ability that can accept according to the format of the document, which occasionally limits me to extend or expand the information that will contain my documents

Overall:
It benefits me enormously since it allows me to create documents for
Through didactic materials so that my students in a more didactic way can learn different information, it allows me to take the evaluative and academic records of their students' performance. On the other hand, it offers complementary materials to improve class and student participation. for my brought and personal life is a very useful tool since I use it we are allies for the education of my children

Capterra-loader

An almost-perfect replacement for Word

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been able to almost completely stop using Word. I prefer Google Docs to other word processing apps in almost all circumstances. From ease of access to functionality, this is a far superior application, and it's useful across devices without needing to install additional software. And who doesn't like FREE? You might think that's the best part, but it's not. It has a simple font manager, showing me only the fonts I want to see or use most often. I can print to anywhere. The formatting set up (title, heading, etc.) is simple to use. And it's simply the best app to use when you want to collaborate in real time. Nobody else comes close. Add to that that I can download it into multiple native file formats and it's just a winner.

Cons: There are very few things I don't like about Google Docs, but the things that I don't like can be annoying. First, cells in tables are too tall, and even though there are workarounds (creating the table elsewhere and pasting in), I'd like to see more functionality and control over tables created in the program. It also has an annoying habit of creating a page 2 that can't be deleted, and when I've brought this up in the support forums, they basically say they're aware of it without a promise to fix. This especially happens when using a table if the table reaches the bottom of the page. The workaround is to eliminate printing the last page, obviously, but it's still very annoying. There are other really specific features that it doesn't have, but it's honestly the best thing since sliced bread, so I'll take it even with the minor and rare flaw.

Overall: We stopped emailing each other word documents and eliminated trying to figure out what has been changed by whom.

I've been using Docs for many years and enjoy its easy accessibility through various platforms.

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoy most is that it's free. It wasn't too long ago when the word processing programs were only on the local hard drive rather than in the cloud. I believe that running Google Docs as a program that connects to the cloud enables customers ease of access. No matter where someone is, they can access Docs once connected to the internet. I have a Chromebook and at first I thought it would be an inconvenience having to connect online most times. However, usage of the cloud has become more understood through the years but many people don't understand it completely even still. With the option to download the files and work on the files offline I'd say that Docs is at the top of the Word Processor world. Sharing files and editing them all at once with a research team at school is also a plus. While utilizing this feature I have finished school work in groups in excellent timing.

Cons: I would like to see more Template documents in Google Docs. This service is free of charge however even if Google provided a large library of template documents at a monthly charge or a small fee for each file, this would be amazing.

Overall: I use it everyday for various different note taking and report situations. I benefit from it because it is easy to access. In the past we could only access word documents from a usb drive or on the computer itself. However with Google Docs and various different Word Processor programs we can access them on any device and that's great. I want to make it clear that sometimes it isn't because one word processing program is more featured than another. Often times it boils down to the fact that Google Docs is very easy to access and this has become a success for many Google apps.

I've been using Google Docs for years personally and professionally.

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The best thing about Google Docs is that it makes sharing and collaborating on documents easy and simple for groups and teams. It's pretty much unrivaled in that way, competitor-wise, because everyone these days has a G-Mail account. I like Google Docs in early stages of projects because if I start a group project and assign different people to different pieces, I can see what's been worked on and what hasn't since the Doc updates automatically. Unfortunately pre-Google Docs I've dealt with people telling me work is done when it's not and I have to trust their word. Google Docs makes things transparent.

Cons: The biggest deterrent for me with Google Docs is the lack of version control. Granted, if every Google Doc was marked up with hundreds of tiny track changes it would drive everyone crazy, but I'm very hesitant about initiating a Google Doc if a project or document I'm working on with a group is sensitive or NOT in an early phase. It's (at least from my understanding) impossible to tell who edited or deleted or re-formatted a Google Doc after the fact, unless you're on the Google Doc watching a person's color cursor scan over a certain part of the Google Doc. And what's worse is you can't get earlier versions of the Google Doc back (again, at least from my understanding). So, if I'm starting a project and we're brainstorming I'd consider using Google Docs. Otherwise, like version control, I know who changed what and why if what I'm working on needs to be polished and perfect. If someone else shares work on a Google Doc and invites edits, I'm all for it because then I can easily go in and make edits. But that's because I'm a grammar-obsessed person and those sharing their work with me know I'll edit grammar and they'll be OK with it. I wouldn't necessarily want to write a script or a paper or something and send it via Google Docs to a group of people and have it turned upside down then not be able to get it back and not know who made what changes.

Google Docs is my sole word processor. It is easy on the eyes, well-equipped, and accessible.

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I started using Google Docs because of its clean design and practical features. It felt minimalist then, something I appreciated, but it by no means stripped down, especially now, as it has been a full-on competitor with other word processors for several years in my view. Several years ago, I felt it was clear Google Docs was going in the direction I wanted, and so I migrated all of my writing projects onto Google Docs. I did this right before Word started to feature some of what Google Docs was popular for. I ain't back though. The aesthetic is easier on the eyes and doesn't feel cluttered. Coupled with Google Drive, it is organized and feels like a freer and more flexible platform. Autosave, access via any internet enabled device, easy to co-op on, easy to share, and fits right into the browser, so I don't feel like switching browser and an app, just all browser, and that feels more comfortable now. Word may have some of the features or all or more, but it doesn't really matter much anymore, because when it comes down to it, the ethos behind the Google's design and features seems more keyed in on what matters to me.

Cons: One issue I have had both have to do with copy & pasting material to or from Google Docs and finding some features from a table or box or something behind the visible page is missing or misaligned or otherwise not as it was. This was pretty bad when I started using it in about 2012. It has improved a great deal since then, but occasionally, when I to copy delicately formatted material from another platform, something doesn't come out as expected.

Was great, but now seriously useful for business, perhaps even indispensable.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Any browser, anywhere, with simple link sharing and no sign in required for recipients.
- Truly simultaneous editing with multiple users, and per-document messaging functions.
- Cross platform, including constantly maintained tablet and phone apps, with good offline capabilities.
- Great for document conversion (input from another format and output as several common but complex formats)
- Complex features like mail merge capabilities that seem simpler to use than other common desktop apps.
- Version control/history.
- Copy and paste an image file or a graphic (like screenshot/screen snippet) straight into the document, so you don't feel like you're using a browser tool.
- Increasingly rich functionality every few months

I wouldn't expect as much from a paid service, but it's free.

Cons: One of the things I would have mentioned as a downfall is now a feature in my list of Pros above, and thus the mention of increasingly rich features constantly added.

There's not a lot not to like. Perhaps the only thing that gets in my way is issues with formatting when pasting, particularly on mobile devices. This may be a limitation of the mobile device/OS, but I encounter it most here in the Google Docs app, where formatting is lost, and pasting a complex table doesn't work like it does with open source desktop word processing apps.

Overall: Google Docs enabled us to quickly and easily interact with clients in a secure manner without any hassle for them to even manage a login. We see the changes live and collaborate seamlessly, in a way that surprises some users.

In fact, some first-time users occasionally download and email us a copy of the document, amazed to learn later that it's a live document that lives in the cloud.

Internal organisation also improved thanks to Google Docs, and I'm sure it will be an indispensable tool for a long time to come.

Capterra-loader

Pretty Handy, but Some Bugs and Lacking Features

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's super handy to have my docs stored in the cloud and accessible by any device, desktop or mobile. I love that I can edit a document with my phone if need be. I can't say I've used presentations much, but I use Google Documents every day. It's *mostly* as good as Word, though there are some bugs that Word doesn't have (more about that in the Cons section).

I use it for two main things: storing/writing fiction and creating tiered website product category lists. For fiction writing, it works well. I appreciate the ease of use, and it's helpful about half the time to have everything saved as you type.

I'll add that Google Docs does a much better job of handling columns, specifically when I only want a portion of a page to have multiple columns and not the whole document. Word screws this up all the time, but Google Docs hasn't had any bugs here as far as I can tell.

Cons: When I'm creating website product category lists, there are issues with the tiered bullets. If a bullet is on the third tier and I want to make it second tier, you're supposed to be able to simply click in front of the text on that bullet and hit "Enter," but it doesn't work most of the time. There just isn't an easy/simple way to take an item on a certain tier and change both *its* tier and the tier of all the items under it. For example, if you have a lettered list: I want ii) and (1), (2) under it to become c) and i) ii). There's not a good way to do that.

With my fiction writing, it's sometimes helpful to have autosave, but Track Changes is really a feature that becomes incredibly important to a writer. Sometimes you realize later that a line or phrase was really good, but you've deleted it. In Word, you can turn on Track Changes and see in-document everything you've deleted. I wish Google Documents had a feature like that.

Also, there's not really any customer support that I know of. No numbers to call or responsive emails. That's on par with other word processing platforms, though.

Overall: I'm able to do a lot of things for my business through Google Docs, so I'm grateful for that. I do wish some of the bugs were smoothed out. I expect it from Microsoft, but Google? I'm honestly surprised the bug with the bulleted list I mentioned not being fixed before now.

What I like about Google Docs is that it is automatically backed up to the cloud.

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like most that my documents are automatically backed up to the cloud. If you've ever lost your work because of a hard drive failure you'll realize how nice this feature is for ensuring that you never lose your work. And, since it is backed up to the cloud that means instant access from anywhere. Even when I'm traveling I can access my documents from a client's computer - just log in and open it up!

Wait!!!! What if you are flying on a plane without internet? No problem, just download the document to your computer and work on it even when you're not connected to the internet. Then, when you connect to the internet again, it automatically uploads and backs up your document. (I like things that are automatic. I have enough to do that I don't want to have to drag and drop, blah, blah, blah.)

If you want to share your document you can, just specify who gets to see it and what they can do with it. You just want them to read it but not change it? That's possible. You want them to read it AND make changes to it? That's possible.

Now, when people make changes Google automatically tracks who and when the changes were made. Don't like the changes? You can restore previous versions.

Wait, there's more!!!!!! You and your team can ALL watch the document and the revisions happening in real time without the need for a fancy and expensive web conferencing program.

Cons: In order to make changes to a document when collaborating other editors must have a Google account; otherwise it is just view only mode.

Overall: All my team can collaborate in real time, each from their own computer. When we travel we have access to all our documents.

Welcome alternative to Microsoft Word, but still lacking some of the more powerful features

Dec 05, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simply the best thing about Google Docs is the realtime version controlled collaborative writing features. If you are jointly writing a document as a team, this works so much better than typical dogged workflows of sharing docx files with tracked changes by email.

The material design interface is familiar and enjoyable if you like Google products. It is rapidly becoming a UI standard which means the barrier to entry is low.

Availability of apps for many mobile and tablet platforms is welcome, although they do not necessarily work as well as the web version. This is a difficult thing to get right, and GDocs is certainly ahead of Word mobile.

Really nice base styles and encouragement of good authorship practice promoting the use of styles rather than the common practice of changing the font size in Word.

Really great handling of fonts from the Google font library

Nice integration with Sheets for the inclusion of data in reports

Cons: Scripting and templating is light years behind Microsoft Word

Mail merge (no need to say more, where is it?)

Handling of footnotes and references

More control over typography would be nice, especially when it comes to things like tables and bulleted lists

Tables are very primitively implemented

Overall: Excellent on the move, in browser (as long as you use Chrome) document editing that can rival MS Word for most use cases.

An incredible collaborative writing experience when working with a team of authors and going through an iterative review and correct process. Far better than 'track changes'

Integration with Google Drive and ecosystem of other office suite products

Capterra-loader

Google Docs is the main central storage for my team's documents

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love that you don't need to worry about version control in Google Docs, because everything is updated in real time. It would be a nightmare to try to circulate a Word document around to four different people on our team for their edits, and then to try to compile all those edits back into one place. It's much easier to share a Google Document with them and allow them to edit or comment as they like. Google Doc integrates well with email, sending you updates when new comments come in on your document or when someone else has shared a document with you. All of our various Google Documents serve as the central location for all of our institutional knowledge, keeping all of our policies, procedures, and records in one place that's easily accessed by all.

Cons: I wish Google Docs was organized a bit better. In my opinion, Dropbox does a better job of creating a central company directory of files, so that when everyone logs in, they all see the same layout. With Google Docs, each person's layout and organization of files is different, so it's easy for things to get lost or for the sheer number of documents to feel overwhelming. It's also hard to see who has been given access to what, so it can be a little tough to make sure the security settings are the way you want them to be. If you want to restrict a team member's access after they leave the company, for example, it's hard to see what documents they've been given access to.

Overall: Cloud sharing is another way our far-flung team stays in touch despite the distances and time zones that separate us. Being able to edit a document in Google Docs in real time, and to easily share our work with several team members, helps us to feel like we're all working the same space together. It's also key for our institutional memory; rather than having documents scattered across individual laptops, we can create a central trove of information that will remain constant throughout any employee turnover.

Capterra-loader

Great program, robust for the price, able to handle large documents, great for working with others.

Oct 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I live Google Docs as a Word/Pages alternative. It is wherever I am since I always have some sort of technology with me. I am able to work online or offline, with just a bit of preparation. I am able to work with others on a single document, and see live changes, or work on a document on my own, and share it with others to view and comment. One thing that really impressed me about Google Docs is that when I was at a job at a newspaper, there were somewhat frequent internet outages. My job required internet access, but I was still required to wait for internet service to resume. Never one to waste time, I created a few offline documents in each of Docs and Sheets just to mess around with should the power go out. One day the power went out and I had a story in mind. A month later, I had about 300,000 words of a story written, complete with prologue, appendix, and table of contents. I was impressed with Docs's ability to handle that size. Even when I open the document, it takes about a minute or so for it to load the entire document.

I also love that Docs can easily take a word document that has been uploaded and convert it upon request. This makes sharing documents with others easy since the formatting mostly stays. Finally, in the other direction, I can easily export the document as other formats like Word and PDF.

Cons: I sometimes wish that Docs had more functionality and better handling of things that are inserted such as special characters or images. Images tend to lay strangely, and changing the formatting does not always fix it. Dragging an image to location does not work well since what you are dragging goes invisible, and you lose your frame of reference. Special characters are difficult in Docs, which makes it hard for me to use this for documents for class. I teach Chinese and adding pinyin with tones is difficult unless copying and pasting directly from Google Translate. Unfortunately, sometimes doing so, will sometimes cause those areas of text to mutate to random characters with many openings of the document as if they have become corrupted by their own incompatibility.

I've used this since its inception. I just wish it had been out when I was in college!

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Because there weren't separate options for Google Sheets, Docs, Slides, etc, I'm assuming "Docs" is being used as a collective term

I'm a spreadsheet junkie, and I cut my teeth on Google Sheets. There are things it can do that Excel just can't...and I haven't found anything I might need Excel to do that Google Sheets doesn't. Adding Forms to the mix makes for an incredibly powerful and flexible solution!

Docs is also great. As my title says, I wish this had been around when I was in college. I sort of made things work, but man, this would have been great. Now I work to convince teachers to accept that Docs is a legitimate word processing tool. Despite what some people might tell you, "Microsoft Word" is not a skill, it's a tool. You don't learn to "Chevy Impala", you learn to drive. Likewise, the real skill is word processing...and Docs can do nearly everything Word can

I once attended a presentation on "MS Office vs Google Docs", purported to discuss the pros and cons of each. It was a complete hatchet job against Docs. In most of the cases, the presenter put A LOT of weight on tiny cosmetic differences, but a few times she straight-up didn't know that you absolutely could do something with Google. I held my tongue several times, but answered her critiques a few times as well. I have yet to have someone convince me that MS Office is a worthwhile investment for any organization

Add-ons and Google Script only make it more powerful...but I'm out out of characters

Cons: Slides is where Google Docs falls short. It's serviceable, but until it has an offline mode, I'm never going to rely on it for a presentation. I don't trust other people's networks to do what I expect :)

Overall: It's my primary word processor and spreadsheet program. I spent much of my time crunching numbers with it, and figuring out ways to massage data to get good results

My company uses G Suite for our communication and storage needs.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I LOVE how flexible the platform is. The convenience of being able to access everything from anywhere is so valuable. We started by just using the email client, but eventually switched over to using G Suite for Drive, Calendar, Analytics, and Meeting.

The platforms are intuitive and easy to learn. Having comparable programs to the Microsoft Suite has been very important for us. We are able to create a document that functions and looks like a Microsoft Word documents but can be extremely collaborative in the commenting and editing functions.

Cons: The most confusing aspect is the My Drive vs. Team Drives vs. Shared With Me. Organization on a company-wide scale can be difficult with these three options. It's difficult to get employees to always create documents and back up documents in appropriate folders instead of their own Drive. This become problematic when trying to share amongst the team and with clients.

In addition, the share settings are a pain. Depending on the permissions set for each folder, you have to go into the share settings every time you want to share with someone outside of the company. It would be nice to have a quick link to share externally.

Lastly, one of the more frustrating things for me, personally, is that I can't log in to multiple Google accounts on the same browser. I'm often in my own account as well as our admin account connected to Google Analytics, which requires me to have multiple browsers open.

Overall: Easy access to documents from anywhere. Great collaborative opportunities within documents. Easy document sharing/access for people both inside and outside the company. A consistent and intuitive experience across the various applications within the Suite.

Google Stream / Docs - HAS SOME ISSUES

Aug 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Google Docs is extremely convenient. You can easily work on documents at the office, go home and continue work on them, go to another country and continue to work on them.
The software s pretty easy to install and is mostly set it and forget it...

Cons: The support is awful. It is not too bad if you are good at trolling the internet for answers but as far as speaking to or emailing directly with google support on a private channel, that is not really happening so easily. If you have a business account it is possible but still not as easy as it should be.

The sync of the new "stream" version of googles docs is not as good as advertised. It is more sensitive to firewall rules and needs to be tweaked to be used correctly in a secure environment.
If you are using docs on separate systems you need to make sure that synchronization is workings perfectly. You may be working on a super important document in the office and expect to go home and complete the work only to find out when you get home that the new version you were working on in the office was not synchronized. intermittent sync issues can happen more frequently to the user that is changing wifi or wired connections often. This mobility can affect synchronization and create issues.

Overall: Google Docs is an Incredibly useful tool but some caution should be used when connecting multiple systems with a single google docs account because of synchronization issues.
The more mobile you are with changes to your network connections often, the more prone to sync issues you will be.

Most versatile and reliable way of document sharing

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I use GoogleDocs for practically everything, whether personal or work-related. GoogleDocs allows you to easily track and update information overtime, in a location where others can view it. The versatility of what it can be used for is one of it's greatest advantages. You can upload and store files in a location that is easy to find later on, and even easier to share with others. This is a great alternative to sending files via email, or even uploading files to Drop Box. Not only is it free, but it allows for different people to edit and contribute to folders and documents at the same time, rather than having to download/re-upload new versions of the same file.
Google Sheets and Google Docs are the main features I use on Google Drive, and both interface well with other programs. Not only are the compatible with transferring data from excel, word, or pdf files, they also integrate with many other software programs and project management apps, such as Basecamp.
Another benefit is that you don't have to have a gmail account to be invited to access GoogleDocs.

Cons: The one downside I've found to GoogleDocs is that the sharing settings can get little confusing. While it's very easy to invite people to view and/or edit the document you are working on, I've often found that people forget to enable editing privileges when sharing the document, since the default is to send a view-only link.

Capterra-loader

Excellent and very practical to make documents

Mar 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: This application is very easy to use adapts to any platform. It can be easily installed in any operating system. It is based on free software. It has great versatility and allows you to create, edit and modify documents. We can share these documents online to be able to be modified between several users without altering their content. With this application you can allow access to other users who are in other places, this access can be restricted, that is, I can give users privileges to read only, modify or delete the document.
All my works, such as: reports, projects, theses, etc. I can save them in the cloud and review them with google doc anywhere, in the same way I can request the work of my students by mail and review them online, with the convenience of not having papers on top. So in this way I contribute ecologically, since I do not spend paper or ink and my students, teachers and friends can save a lot of money by using this application since they will not have to print documents.

Overall: You can share documents through the cloud so that other users can collaborate in the drafting and debug important documents, such as theses, projects, etc.

Easy to use and rich with features available on the cloud is a plus. High Quality application

Mar 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like is that Google Docs is in the cloud which makes it accessible from anywhere. Because all of my work and personal documents are on Google Docs, all I need to work is internet access. Collaborating with others is made easy. Google Docs allows me to manage sharing permissions and lets others comment, suggest, or write directly on the document in real time this is a great feature which I must mention. We can work together and at the same time on the same document, updating it for each other. It also makes it much easier to share opinions with the click of a button.

Cons: Because of using other word processing applicaiton such as MS Word, Google Docs does not have all the features as word. This forces me to create work arounds for commonly used features, such as columns (in Google Docs I just create a table). Since I have used Google Docs as my only word processor for so long, I do not miss these features but it can take some getting used to. I have gotten used to not doing with some of these other feature, no longer a big deal.

Overall: The benefits out way the draw back as I indicated what I like is that Google Docs is in the cloud which makes it accessible from anywhere. Because all of my work and personal documents are on Google Docs, all I need to work is internet access. Collaborating with others is made easy. Google Docs allows me to manage sharing permissions and lets others comment, suggest, or write directly on the document in real time this is a great feature which I must mention. We can work together and at the same time on the same document, updating it for each other. It also makes it much easier to share opinions with the click of a button. I would recommend Google Docs.

Collaborating made easier.

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I use Google Docs multiple times a day, from writing reports at work, to even planning out personal events. I can safely say Google Docs is the most convenient document-writing software I've ever used.
It only takes a few clicks to share a document with a coworker, and sharing a document allows for them to directly add input into your document. Also, because Google Docs has an auto-save feature I never have to worry about accidentally losing my work. One of my favorite benefits to Google Docs is how it's possible to access documents offline. This allows for me to work even when internet is not available, such as on an airplane, which saves me a lot of time and helps me get things done.

Cons: There are not many cons to Google Docs. The only minor inconvenience I can think of that has to do with Docs is that it is slightly difficult to create bulleted or numbered lists in certain formats. For example, I am unable to create a numbered list without tabbed spacing in between the number and the beginning of the line. Other than that, though, Google Docs is absolutely amazing.

Overall: I am able to save time, collaborate with others, and work more efficiently by using Google Docs. Over my professional life, Google Docs has been the number one software I use to create documents. The main benefit I received from the software is the benefit of saving time, and being able to work more efficiently, through offline editing, easy sharing, and auto-saving.

A no-brainer for basic collaboration with people and websites. Microsoft is likely quaking

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Google docs (now called Google Drive) is just...not bloated like any app with Microsoft Office. I like how quick to fire up GD is. Don't have to open a new app and deal with upgrades or patches. I can get to work really quick with docs, spreadsheets, forms, or powerpoint types of files. Basic and easy functionality make this my first go-to when I need to jot down ideas or formulate a document that doesn't need the most elaborate template like those offered in Word.

Also you don't have to turn a Google doc into a pdf in order to send it out to someone. Fewer keystrokes = just less hassle. Less clogging up of my outbox, too.

Cons: Styling options are limited. This is especially true with Forms in Google Drive. I wanted to hook a form on to a website (easier to track responses than using Squarespace) but could not get my client to give me the go-ahead because it was nearly impossible making a form look how she wanted it to look. A major loss in functionality because Forms in GD would have saved her so much more time to gather responses.

Also people who don't have a Google account tend not to be inclined to making or using one if they need to use Google Drive / Google docs.

I'm not crazy with the interface in getting help, too. There seem to be countless threads of topics that are close to my problem (if I have one), but it seems to be a huge time stink, reading through. More so than other kinds of searches for other things. But since using it doesn't cost anything, for now, this is not a huge pain.

Having documents and sheets and so forth living in the google Cloud makes things easier, obviously, but if you wanted to process secure information, you wouldn't want to use Google Docs / Drive.

Capterra-loader

I recommend Google doc to everyone.

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Google doc makes it possible to share word documents with my colleagues ,and also collaborate in real time on the documents,without everyone being in the same location physically.
It is a free tool to use,and it let me get work done easily,and in the case that I need help while using Google doc : I can easily search on the Google search engine and I will find thousands of suggestions,and tips guiding me on how to navigate my hurdle.
Google doc also works perfectly well with word documents created with Microsoft office.Allowing me open my Google doc files in Microsoft office word and vice versa.
Lastly,the ability to autosave my word document to Drive in realtime has been a lifesaver and helps me ensure I always have a copy of my word files backed up.

Cons: Google doc relies on the internet to function,while some people may see this as a weak point : I rather see it as the strongest point of Google doc.Since its internet based nature makes it possible for me to collaborate with it,autosave my files and even share them with different people.

Overall: I use Google doc to create ,edit and share word documents in real time with my colleagues at work.
During team meetings,my Google doc also serves as a jotter on which I type and save important points raised by my colleagues.I have practically eliminated using paper for writing ,as my Google doc takes precedence ,thus I am also making my environment green.All thanks to Google doc.

Simple, easy, and readily accessible; view, edit, and create documents anywhere fast.

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs has a clean, intuitive interface that is easy to use, but it is also familiar to anyone who has used Microsoft Word, Open Office, or similar software. The features and functions are simplified from a full-bodied document software, but that is one of the things that make Google Docs such a powerful tool. The streamlined functions help keep the software from bogging down and taking up space, so you can view, edit, or create documents on the go from just about any device. I've used Google Docs from a web browser, my mobile phone, my Kindle Fire tablet, and several other devices, Windows and Android. The level of functionality is the same across all of those devices. The software remains fast, and easy to use, and I am able to create quality documents on the fly, edit documents for meetings or reports in the moment, and review documents with all of their original formatting and layout.

Cons: While I appreciate the streamlining of the software's features and functions, that can also be a downside in some cases. While I mostly use Google Docs as a mobile app, either on the go or in lieu of pulling out my laptop, there are times when it's easier/simpler/faster to start or continue working in the software instead of using something else. In those cases, I get a little frustrated. I work with documents a lot and use the full range of formatting, editing, etc. that full-bodied software can offer. With the reduction of some functions, I sometimes find myself struggling to achieve the same or similar result with Google Docs. But again, as a two-sided coin, the efficiency of the software is above board, and that goes a long way to make up for not having some functions.

Google Docs is far better than MS Office 365 or any other 'online Office' services - hands down.

Jun 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: There are several reasons why I like this software. Let's start with Ease of Use. It's very straightforward and simplistic user interface makes learning how to use Google Docs a breeze. Next, is the ability to use Google Docs from anywhere there is access to the Internet. There is nothing to download or install and Google Docs is cross platform compatible, meaning it works on Windows, Linux, Mac OS X, ChromeOS. All you need is a Web Browser. And if that wasn't enough goodness, you can use it on iOS and Android smartphones. Everything you need right at your fingertips and best of all, it's FREE! Microsoft requires a subscription and renewals to keep the service active for continued use. No thanks, Microsoft. I think I will stay with Google Docs for all of my word processing, spreadsheets... all connected to my Google Drive account makes everything so much easier to access, edit, save and store.

Cons: While is may not be an issue for me or within my organization, Google Docs does not work on Windows based devices like Blackberry. Other than that, I cannot provide any other 'cons' so to speak.

Overall: We find a tremendous value with Google Docs because it's free, there is nothing to download, install of keep updated. It's compatible with every operating system, smartphone, desktop and web browser that we utilize.

Google Docs is absolutely an integral part of my day-to-day tasks.

Capterra-loader

Google Docs is an application without which I cant imagine working on a computer online!

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is really not possible to tell all the pros here because Google Docs has got so many advantages that no other single software can provide! It has really changed the world of document building and sharing with others along with a highly efficient collaboration. And I believe it is all due to the highly proficient software engineers from the world's biggest software company Google. They are really great thinkers and innovators. And above all, your all data is online and in safe hands. I really stopped using Microsoft office offline version and now use Google Docs to create, edit and collaborate all my documents online. Thanks to such a wonedrful innovation Google guys! You really rock this world!

Cons: Yes, when there are so many advantages , there should be some disadvantages too. I found some of the Microsoft office functions missing in Google Docs which I want Google guys to streamline with Microsoft. Well.. I am not 100 percent sure that those functions are actually missing. They might be in some other place in the menu but I would like to ask Google Docs to make it similar to Microsoft Office Docs so that users get them easily in the menu. Rest all is good! Thanks

Overall: A lot of benefits. I can edit documents online, create them and collaborate with other people. Well, I think it is really hard to find any other substitute for this great application by Google.

Capterra-loader

It allows you to create documents online, and work on a single document to several people

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most I like about this software is that it allows you to easily create documents online, or import it from a previously created document, it also allows you to work on the same document to several people at the same time, you can have access from any place always and When there is an internet connection, you can enter from any mobile device, you can correct the document, either at the orthographic level or edit the document, you have quick access and you can incorporate spreadsheets, forms and other boxes allowing better work of documents, allows to insert videos of you tube of simple form, really is a very useful software easy and simple to use by means of which you save time and money, and you have an organization and safe storage

Cons: Of this software what I do not like is that they present some conditions and limitations in terms of capacity of their tools for example for text allows only up to 500 kb, images up to 2 Mb.and others in terms of security if the user does not create a good password could not be sure of your safeguard and anyone could enter your documents, and you should have a good knowledge of how to share a document so as not to lose your privacy.

Overall: Save time and money as it is free software, and allows me to edit and share documents individually or in groups, in real time without having to download them to the team, so I keep my documents private and I can open it on any computer without downloading it in the same.
Better organization since I can modify the document, and it allows me to authorize several users that work in the same document. and capture the ideas of all and I do not lose changes made in the documents, I only work the ones that I allow them to work in a specific document.
To use it, it is only necessary to have a Gmail account and it is very easy to work.

Capterra-loader

Great for Collaborative Work

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Google Docs has come a long way to being a feature-rich word processing application. It works great for editing documents together with multiple people, e.g., group work, theses, and reports.

I love the time-machine function of being able to see the revision history and go back in time to revert certain changes/versions. Also, it clearly specifies who-edited-what-and-when.

Google Docs has the familiar office functionality similar to Microsoft Office or LibreOffice. This means the learning curve is fairly easy even to a novice.

I use Google Docs on the Go as well via my mobile phone. The best for me is the fact that documents, when opened, are well maximized in the screen (i.e., really full screen viewing for such small devices).

Exporting to other formats works wonders. I use the export to PDF just to make sure I get to preserve the document formatting when sharing files via USB.

Cons: Importing from an Office document (.doc) source sometimes jumbles the formatting (e.g., fonts, spaces, figures). I think though, that this is more of a Microsoft (closed sourced) fault. But formatting the document can sometimes be tricky with Docs.

Overall: Google offers a full-featured word processing online tool for free! And it is streamlined for use with Gmail and Google Drive. This is perfect for my workflow both in the office and for personal effects.

Seamless and friendly multi-user document management suite

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This document management suite was created from scratch for online documents (unlike the main competitors) which makes it extremely friendly and well suited for multi user online collaboration. It is very simple to use and it's integrated in all the main devices, starting from simple web browsers and going to ad-hoc apps for phones and tablets. It makes the documents feel truly personal and portable. It is built for the web of the future, simple as that.
Another great thing about it is that you can program user defined functions in a language (Google Apps Script) that is based on one of the three core web languages, Javascript, which makes it robust for any purpose and versatile.
It is developing the document suite by excellence for academic and collaborative purposes and it will only get better and adjust to the needs of the future.

Cons: It is mostly a cloud integrated service that works great for every day modern life for domestic, educational and commercial purposes, but it may not be perfectly suited for remote (rural) offline work (even though it is still available offline).

Overall: Everyone should be using this product, It is very easy to learn in the real sense that there is no learning curve and if you are moving from other document management suite this change will be seamless. You can make document collaboration happen without effort.

Bottom line, this is the easiest collaborative office package out there.

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs is easy, super fast, and great for collaborative work. The ability to seamlessly bring coauthors and contributors/editors into documents is a game-changer compared to older solutions. The slick use of Google's other services within Google Docs is also awesome.

It should also be mentioned that there are tons of plug-ins and extensions out there for using Google Docs with various CMS/Web Publishing platforms. This really simplifies the process of finishing content and getting it to the web.

The features I like most are definitely the commenting/annotation system. Having an editor markup a project as soon as I'm done, and simply by tagging them in a document, is just awesome. Compared to the old days of sending email attachments back and forth, this is just so much better. Also, the chat system makes the editing process so much better.

Overall, Google Docs is just incredible, especially considering it's free and available on almost anything.

Cons: The only real negative aspect of Google Docs is the platform integration. If you already use Google service for everything, then Google Docs is awesome. If you don't already use Google services, then Google Docs will take some time to get used to.

Overall: Easy document editing and collaboration across teams and locations.

This is a time saving program for a multitude of educational applications.

May 31, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As a classroom teacher using Google Docs has allowed me to quickly disseminate information, projects and reports to students in colleagues with a simple click. Copying and pasting especially from a word document is easy and important being that I am more proficient with word than Doc. Using Docs in conjunction with other programs such as Google Classroom has afforded me the chance to submit different Google Docs to different groups of people very quickly. All of this is done while organizing these different docs in Google Drive.

Cons: The draw back to Google Docs is that it isn't as user friendly when creating a document that involves images and captions embedded in the page. Additionally it is a bit more involved when attempting to subdivide the page into various fields for the purpose of creating for example a pamphlet type product. When attempting to create a field the user is brought to a drawing page with a field dedicated to the information you are developing. Often it hard to determine where this field will be placed on the Doc page once you have finished and deciding to edit you creation has its own problems. It would be helpful if the program were more user friendly in the creation of these different fields of different size that would allow the inclusion of images and captions of various font size and color.

Overall: This product is a must for my work in education. Nearly all documents created for colleagues and students are done with Google Docs. Information is easily stored and shared and organized through Google Drive. The use of Docs cuts down on physical copies having to be made. If the information an individual received is deleted accidentally is a easily fixed by resubmitting, sharing or if needed making a physical copy.

Capterra-loader

An invaluable tool for group collaboration and brainstorming projects

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: On a variety of different projects, I was able to collaborate with up to 15 other individuals to collect data from a variety of sources in one document. The ability for multiple people to access and edit a document at the same time makes it easy to both look at progress in real time, but allows for chat features to communicate during the process.

Also, my team and I never had an issue with inserting media from a wide variety of formats into the program. I have yet to include content from a video file, audio file, or image file that could not be recognized by the system.

During college, countless business professors would encourage collaboration using this software because they could be included to check on progress.

Another good feature is that the document creator can control permissions of who can edit and view material in the documents. This prevented any unwanted changes to important material. Furthermore, the autosave feature is invaluable and has saved my teams multiple times when power or a connection loss has occurred.

Cons: With the document files, my teams sometimes wished for a program that allowed users to format the layouts according to gridlines. We wished that we had more freedom of content editing to include more detailed graphs and image drawing abilities than the software already provided.

Overall: Overall, the greatest appeal of this program was the ability for multiple users to edit content in real time. This saved a tremendous amount of time as team members didn't have to rely on constant email updates to see what new information was available about a client or analysis writeup. This saved countless hours of miscommunication by providing instant access.

Perfect for Collaboration or Multiple Devices

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I have been using Google Docs more and more often instead of Word. It is perfect if you are collaborating with multiple people or you might be using different devices. Here are some of the things I like most about Google Docs.
The best thing about this is if you are collaborating on a project with Google Docs. Anybody can pull up the same word project at the same time and work on it. You are able to see everybody that is making changes in real-time and even shows which user is making that change. You can limit users to being able to view or download only. It is easy to share documents as well if they might be to large to email.

I can't even tell you how many times I have lost my work on Word because I forgot to save or my computer froze up. This is no longer the case if you are using Google Docs because it will constantly auto save. This is one of the probably best features about this. I also use multiple devices so it is convenient to work on something at home on my personal computer and then pull up the same document on my work computer at the office.

The Android app works great at well. You can pull up any word document in the application. The best thing about the app and Google docs is that it is free. No more paying a huge licensing fee or monthly fee to use a word software.

Cons: The only recommendation I would have is to have a more advanced auto correct and grammar system. It would be nice if it gave more advanced suggestions for grammar mistakes. It will correct spelling and simple grammar mistakes but nothing to to complicated such as what Grammarly does.

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Google Docs gives 93% of the functionality of paid office products (like Microsoft Office) for free.

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: There are so many things I like about this software, but there are four features that really stand out to me as the most valuable:

First is the fact that the product is entirely free with a google account. You can't complain too much about the value of a product when it's completely free. It's actually incredible that Google doesn't charge for this, as it may be the most complete, free office product out there.

Second is the simplicity of the interface. Something about the Microsoft office interface has always felt rough around the edges. Unpolished. Clumsy. Google Docs have a very minimal, clean, comfortable design that doesn't lack in necessary resources.

Third is that all documents are naturally stored on the cloud. It's so fantastic to work on a doc for a moment and know that it's automatically saved, that all previous versions are saved and accessible, and that you can share a document instantly with anyone.

Cons: The only con I really see with the software is that it is missing some of the more powerful functionalities found in Microsoft Office. I don't personally use anything that isn't available, but I have coworkers who won't use it because it won't do something that they're used to getting with Excel or Word.

Capterra-loader

Google tool that allows you to share your files at no additional cost.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a tool designed to share files at no additional cost.

offers the option to work simultaneously a remote database by internet connection. It has been a great help because we need to maintain an interrelationship with all the staff due to the fact that they must continually report progress of their management of the telephone homologation process.

Applied in the organization to protect the monthly, quarterly, semi-annual and annual technical reports, the photographic memory of the remodeling of the system, store the follow-up reports and control of the process of the homologation of telephones, and the systematization of the inspections to the antennas.

It's a free service at the beginning, when you have less than 15GB to put in your unit.

Cons: I do not like the interface and the presentation of the tools of Google Driver, I think that they should study the use of the system by users and model the work process to improve the image and organization of the tools for a more user-friendly, didactic and easy work . I think they should create inferential and descriptive statistics data analysis tools, and graphing options to complement their work capacity. It would help me to improve the organization of the company, and the fulfillment of the strategic plan of the company.

I think they should improve the capacity, because if the database contains a lot of content, the use of google driver is difficult because the application gets slow.

Overall: google drive has become my company in a tool for the use of all staff, considering that it is the defined means to carry out team work remotely, memorandum report, trades and delivery notes, monitoring and control of special plans, database for the running of information presentation programs, content report data analysis, information control and confidential technical information backup.

Convenient Platform with Real-Time Updates and Saving

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Any changes you make to a doc are immediately saved without having to click save. Plus, you can review the history of changes and revert back to an older version if needed. In addition, the ability to drag and drop images and gifs into Google Docs is very useful so the reader can see the media within the context of the content. I think an understated benefit is that anyone can use Google Docs because it's free. This is different from other software like Microsoft Word, which requires a software purchase and download. You can share Google Docs with literally anyone in the world and they can access the doc as long as they have a Google account.

Cons: I wish there was a way to change the default font type to our brand guidelines. We use Proxima Nova and it would be a nice feature to customize the docs right from the beginning. Also, when sharing Google Docs with people it would show in my Gmail in the "Sent" folder. However, Google removed that functionality and the only way I can find a doc in my email now is if the recipient responds to that Google Doc share/email. What benefits have you realized? The ability to share docs with anyone in our organization (or outside the company) and have them be able to view, edit, and comment is very helpful.

Capterra-loader

Dynamic tool that allows online collaboration of other users on the same file.

Jun 28, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: 1- Google docs allows the dynamic online creation of different types of files (word, excel, power point) with the particularity of including other users as collaborators for editing it. Granting an efficient use of time for the finalization of the document.
2-Also to preserve the integrity of the information in the file content, Google docs has the functionality of establishing permission with each user who is given access. Establishing an order in the editions and revisions in each update of the document.
3-This tool also has an automatic version manager. An endorsement is made of each change made after a short lapse of time. In case of having any loss of information you can review the version history and return to an earlier version that contains the data that is required.
4-Being a web tool does not need to install any software to have all the benefits associated with Microsoft for the creation and editing of documents, you only need to have an account / mail google (gmail)
5-Google docs also offers a personalized search of topics, images or definition of concepts in real time in all types of files that are being worked on. In the case of PowerPoint, the search for images and diagrams is useful.

Cons: 1- Internet speed is a key factor for the use of this tool. Users with limited internet speed can not enjoy all the benefits due to the loading time of each functionality offered.
2-The formats established by Google docs do not have 100% coincidence with Microsoft's executable programs, so when downloading a file from Google docs and opening it with its equivalent in Microsoft, it affects the format of the file, resulting in the investment of time in re-establishing the format that was had in the beginning.

Capterra-loader

I rarely ever need a desktop word processor anymore!

Apr 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: With Google Docs you can pretty much ditch expensive, bloated desktop word processors. With just your browser you can have access to a fully-featured, more than capable, cloud-based application.

And despite its full functionality, you can even extend it much more with access to third-party add-ons (many of them are paid, but worth it).

Top features for me:
* Ease of sharing
* Automatic saving by default
* Inline access to Google Search and linking
* Convenient tracking of changes
* Documents are available from anywhere, even your mobile phone, with the Google Docs app

Cons: As with any other cloud-based application, you're entirely reliant on internet connectivity, which might be a given nowadays, but still a risk when it goes down. However, the companion Google Drive app gives you offline editing capabilities, so even this point could be a non-issue.

Another lowlight could be that when you're working with heavy documents, such as long ones, media-rich, format-heavy, etc., you risk using up too much RAM in your browser so, eventually, you might need to restart it. But since Google Docs automatically saves every single keystroke, you never risk losing anything. Just restart and go again.

Overall: Easy creation, editing, and access to documents from everywhere.

The greatest free word processor that ever existed, that is also better than a lot of the paid ones.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My favorite thing about Google Docs is that I can work on a document with a client across the country, see the same things at the same time as though we were in the same room at the same computer hashing out the details. I love how easy it is to create a document (like a 'how to' procedural for your team), store it in your Google Drive, share it with the team, and they all have access to it anytime from their drives.Not only that, but if you have to change it, you just can, and everyone will see the changes the next time they open it. You can choose to allow them to edit it, or restrict their access to viewing only. You don't have to have an endless stream of emails with a new attachment, no new file versions to override, links to change, or downloads to remove. You edit it where it exists, and you're done! There is even an app for your phone that is great for little updates on the fly. You could, in all honesty, write an entire document on your phone in the app, but if you have that much to do, I still recommend getting on a computer.

Cons: It needs a workflow/approval process/document status set of features for teams. There are third-party options that are overly complicated, bloated, and a mess, so it would be much nicer if Google would add those features. While it isn't as robust as Microsoft Word, it does give Word a run for its money and allows you to do so for free, and without installing any software on your device.

Overall: Great tool for team collaboration and making sure that everyone has the same resources with the same information at the same time without the endless string of email attachments.

Capterra-loader

Good cloud based software

Jul 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Sharing. This is one of the best options for sharing a document for multiple edits by multiple people. The users don't even need a Google account to make it work, which makes this software very friendly. There are a decent set of word processing features, but there are some that are missing from the more experienced MS Word software. I'm sure that Google Docs will grow to overtake MS Word, but it is just not there yet. I also like that there are a basic set of hotkeys as well. I'm a big hotkey user, and some of the hotkeys translate over. Not all of them, however. I use this software, and for the price of FREE (up to the first 15GB) and then a nominal monthly charge after that for basically unlimited documents, it is WELL WORTH THE MONEY.

Cons: I don't like the limited feature set. There are commands that are difficult to execute (e.g. Small Caps, Imaging, columns control, etc.). There is also only a limited number of hot keys available with this software. MS Word is MUCH more robust in the hotkeys sector. I'm not totally sure if these issues are due to my lack of knowledge,or if they are a software deficiency, but I've not managed to achieve the results that I can achieve in MS Word. So to that degree, Google Docs is lacking.

Capterra-loader

Google Docs is hard to beat for features and price

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: Google Docs + Keep is now my basic toolkit for article and blog research and posting. I can call up all my Keep notes directly in Docs and either drag and drop or copy and paste quotes, references, URLs, images, et. al. I tried a lot of different combinations of tools and nothing beat this duo's power and convenience. I can also post directly to any of my WordPress blogs. It's hard to duplicate this effortless workflow with any other collection of free tools.

Google Docs is available offline in Chrome OS and with Chrome, as well as having clients for iOS and of course Android.

Cons: I don't have much use for Word docs, but when I do get them, support for them in Google Docs is spotty, particularly tables. So if that's a priority for you, stick with Word.

Google often promotes the collaborative features of its products but for years Docs and Calendar have been unable to consistently notify collaborators when there are changes and comments. Wonder if they're ever going to get this right... Sharing is often an issue as well, with disappearing permissions and confusing options.

And, oh yeah, forget it if you want support from Google. There are help documents, sometimes not up to date, and user-supported forums only. But hey, it's free.

It is a free digital tool, only a gmail account is required. Create and edit several documents

May 01, 2018
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Share and help online users to better manage their documents, also allows us to see what changes have been made and correct or revert them if necessary.Store and organize teamwork in a safe and always available to each of the users who have access to their respective documents. Create basics documents from the start. But also upload files already created and accept the majority of common arcive formats, such as DOC, XLS, RTF, PDF, PPT. offers novel possibilities especially to take control of surveys, subscriptions or have small statistics at hand And also customized graphics to make a decision at the time. Allow insert youtube videos for presentations and play them directly from there.

Cons: Its handling may be affected or it may not be safe if the user or the person does not create a strong or strong password or if the user makes a mistake sharing entries in his group and makes them public for anyone. There are some limitations to the capabilities that the tool accepts according to the format of the document to be used, for example, for texts: up to 500 KB; images up to 2 MB and for spreadsheets up to 256 cells or 40 sheets

Overall: I have obtained very good benefits especially to share resources and make statistics and accounts among other administrative functions

My favourite way to write

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs is my preferred tool for writing-related projects.

I previously used Microsoft Word, and still use it occasionally, but this is now my preferred tool because I think it is easier and more flexible to use.

I love some of the tracking and comment features. This is great for client project collaboration!

Sharing files is also very easy since I've set up each of my clients with their own shared folder. No more searching for documents in my emails!

One of my favourite features in the outline. This tool makes it so easy to see the skeleton of my project at a glance and hop to a specific section in the document quickly.

I also love the comments because it allows me to make notes as I work and streamlines my workflow. I'll note if I need to check alternate word options, clarify a point with a client, suggest an alternate ordering of content etc. without creating too much distraction for myself as I work.

Overall, this is now my preferred word processing tool. I don't think I will be renewing my Microsoft Word subscription!

Cons: I sometimes feel a little frustrated with the way the headings and subheadings look in my document, though I'm sure this can be customized and I just haven't taken the time to do so yet.

Overall: -Easy word document creation
-Streamlined workflow
-Functional outline tool
-Easy file-sharing with clients
-Easy project collaboration with clients