Google

Google Docs


4.5 / 5
9125 reviews


Average Ratings

9125 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Google
  • www.google.com

About Google Docs

Web-based app designed to store, create, and edit spreadsheets and documents online.Templates, charting and commenting are available.


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Google Docs Features

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Google Docs Reviews Recently Reviewed!


Capterra loader

Fantastic way to keep all your documents in one place!

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I find the general ease of use of Google Docs to be awesome. Google Docs auto saves your work as you go so no more forgetting to save or accidental power cuts / failures affecting your work. For myself, I often work with other freelancers or clients world wide. Google Docs allows me to invite others to edit the documents in real time if needed. There are also many templates available - everything from meal planner and list templates to privacy policies and terms of use.

Google Docs will auto save into your Google Docs / Drive meaning it can be accessed from any device and you can pick up where you left off. If you start writing something on your computer and want to finish it later on your tablet, you can download the app and open the document you were working on with all changes saved.

Cons: When inviting someone else to edit a document they must be a user with a Google account, so be aware of this if you're looking to use it for collaborative projects. This doesn't cause too much of an issue, only on occasion. Aside from this, I don't have any complaints about this software.

Overall: For my business, this software is used a lot for collaboration more specifically, blog post writing. I am able to write the post in a blog and invite clients to view and edit the document before posting it to their site. This also saves huge amounts of "back and fourth" time over email.

I also use Google Docs templates to create clients privacy policies and terms of use for their websites. Again, the collaborative aspect of this software is great as I can fill in the bulk of the information and invite clients to fill in the rest.

Google Docs is ideal for work across devices too. They have apps for Android and IOS meaning you can start work on one device and open it on another device at any time without having to download anything extra.

Google Docs: The Best Software for Students

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been using this software since high school and find it so convenient for working collaboratively with other students with ease. I love that multiple people are able to add to and edit a document at the same time- without having to meet up with each other. It makes group projects a breeze. I also love this software for the peace of mind that it brings me because I know nothing I have on Google Docs will be lost. I often upload important documents to the software so that if something happens to my laptop I know my documents will be safe and easily found. I would recommend this software to any students- high school, college, and graduate. Outside of school, I also recommend this software for anyone planning a trip or event. When my roommates and I moved into a new house, we were able to have one list of who was bringing what supplies to our house and we were able to check off what we already had. I could be at Target and reference the list to know if we still needed a trash can without having to call them while they were busy. Google Docs has truly made my life easier!

Cons: I really do not have something I like least about this software. I like that it looks like a normal word processor but with all the added bonuses.

Overall: As I said in what I like most about the software, I have been thrilled with Google Docs since I discovered it in high school. I have used it for school projects, school notes, event planning, trip itineraries, to-do lists, and even just as a place to store important documents on its' cloud-like software that I know will always be on my Google Docs account. I can not think of any other software that has made my life as easy as Google Docs has.

Still the best docs collaboration tool for professionals AND students (and even Family)

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Just as any other Google products, I've loved using Google Docs starting when I was a broke student who used Mac (way back then Word for Mac was bad and not worth the money). Google Docs was a life saver as it was free and got the same job done. I was impressed (it was at least 10+ years ago when collaboration tools weren't that popular) how it allow my college group to finish our work together from anywhere and didn't even need to meet. and again, it's FREE. Even now as a professional, we still uses Google Docs and other sorts of Cloud products for sharing ideas and collaborating on works. You would get a loud laugh at my company if you share a Word file that people need to download to read... We even use Google Docs at home for Chore work or any lists we needed to share between family members. Thanks Google Docs for introducing me to the Cloud life :)

Cons: The only thing I don't like about Google Docs is that its function is too simple (unlike word where it would have more styles, charts, etc...) but if I have to trade that to having a slower and more sluggish online tool (Outlook Word online has more function but tbh its kinda sluggish unlike Google Docs), I would say nah I'm fine.

Overall: Ever since learning about Google Docs, it totally changed me to a fan of cloud based product. As a developer, 80% of my tools are from Google (Data Studio, Google Web Designers...) and Docs of course is a Can't Miss product for me as I use it daily even when ideas from scratch needed to be written down for the next day. I enjoyed the collaboration aspect of it and that it's only a link you need to send, not xxMB files you need to send over and over via email for edit and reviews.

Capterra loader

Life Saver!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As a creative, I am used to using software that creates a lot of data and requires me to make many little changes very often. This comes with the inherent danger of forgetting to save, when I get into the flow of working hard on something, I sometimes forget to save regularly. For a Photoshop or Illustrator file, forgetting to save and losing the unsaved work makes me want to jump off a cliff. In terms of Google Docs and the other software they offer, saving is no issue at all, it saves automatically every time you change around the text. For writing long essays and collaborating on projects with people, this functionality comes in extra handy and I love it!

Other functionalities are great too because the software is reminiscent of Microsoft Word, yet the tools and user interface are much less confusing albeit there are fewer actions to choose from in terms of document customisation.

Cons: I dislike how the software handles imagery in the docs, they seemingly disappear off of pages and reappear in strange places, they are hard to maneuver in the document itself and can sometimes mess up formatting quite a lot. My issues have primarily been that when I attempt to move an image, I do not even have to move the mouse, the image just starts to slide down the document of its own accord, moving the image back up again is a mission.

Overall: Generally the software is my preferable choice in documentation software. I use it for almost all subject assignments and write ups and it does the job perfectly without the worry of losing any work.

Capterra loader

Way better than Microsoft Word but could still be better

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I first transitioned from Word to Google docs back in 2012/2013, so most of my perception of Google Docs is based off that transition (especially since I had been using Word since 1995 -- or, in other words, most of my life). Here's what I love about Google Docs:

- Easy to access your files across any device -- this is so key, especially while traveling // when I don't want to bring my work computer home at night

- Easy to see previous edits -- useful for so many reasons

- Intuitive and easy to figure out, especially if you've used literally any other word processing software (and who hasn't?)

- Decent ability to keep things organized -- though I've found that it takes some active effort and can easily get out of hand if I don't make an effort to place every doc / spreadsheet in the right place

- Can search across all of my files

- Integrates with tons of other tools -- from Gmail to Asana -- so I can easily share things.

Cons: I really hate that the default for an internet doc is still paginated. It's a huge waste of screen space if I'm only looking at it digitally, and especially if I'm trying to use the doc to create something for the web (like a blog post or webpage), as I often do. Dropbox Paper is so much better in this regard -- it uses an infinite scroll layout, downloading assets (images) from it are way easier (it is SUCH a pain to try an extract an image from a Google Doc without downloading the whole file).

Overall, it's fine for most business needs but pretty terrible for web content management.

I also think that it could be improved, particularly in terms of cross team collaboration, if we could set customized statuses to docs/spreadsheets. I LOVE being able to do this in GatherContent, and really prefer to use it for web content management over Google Docs.

Overall: For most basic business needs, Google Docs is a great product and it solves a lot of the pain points we used to face with locally hosted word processors. Also, Google being Google, it integrates well with other products and I like that I'm keeping my docs on the same platform as my email, photos, etc.

Capterra loader

Fantastic for collaboration, working remote

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
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Pros: As a writer and paralegal, I spend the majority of my day typing documents of various sorts, and Google Docs has now become my go-to, even over Word. It's easy to access, it's easy to use, it's easy to share, and it's easy to collaborate.

I'm a huge fan of anything that's on the cloud. So the fact that I can access Google Docs from any computer or phone at any time and place without having to download any software or program is a huge benefit to me.

I love the editing/commenting features of Google Docs, especially when multiple people are collaborating on a project. It makes editing much quicker because it can happen in one place instead of having to email a document back and forth. I also appreciate being able to go in and view who has made what changes. And the feature to see and even revert back to previous version is INVALUABLE.

Lastly, I love how easy it is to share Google Docs and manage levels of access. I can send un=editable previews, or I can invite someone to get hands on with me.

Bottom line, Google Docs has everything you need and more for a basic word processor.

Cons: Formatting pictures within a doc can be finicky, but at the end of the day, I rarely have to do this and I don't know of a word processor that does it any better.

The only other issue I've run into is more of a Google Drive issue, but sometimes other uses will move a document I've created out of a shared folder. I wish there was a way to grant them editing access without allowing them to move my documents without first getting my permission.

the comfort and possibility of carrying my documents everywhere

Jul 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The good thing about this tool is that it allows the user perform, view, modify office documents, from our portable equipment, giving us the possibility to access our documents from anywhere and at any time without the need to be in the office or home computer. On the other hand the compatibility of the program with the Android platform makes all my computers can interact dynamically and share the information that my documents have,

The other thing that makes this work tool more efficient is that being a google product, it interacts dynamically with the other programs such as gmail and the other applications that the application has, generating high levels of compatibility and productivity.

Cons: this tool has as weakness the incompatibility with other programs that do not have the google platform, besides there are certain features in the tool that limit the editing of the documents that a user has, since the options of the products to be edited are supported by the tactile functions of the smartphone and for some users this prevents certain functions such as copying text or manipulating tables in the text process. also depending on the smartphone and its features, the functions to handle developing and executing the design of presentations is very limited since it needs and depends on the maneuverability of the user to generate quality presentations that respond to the needs of their exhibitions.

Overall: The possibility of accessing documents only from our smartphones without time wasters or temporary space limitations.

Simple Cloud Documents

Jul 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For our internal office use, the biggest positive points about Google Docs are that (1) it's cloud-based and (2) free to use. While a system like Microsoft Office (or even Apache OpenOffice) offers a more robust feature set, the benefits of a work team using an online platform can't be overstated. We really enjoy the ability to share documents between users, which makes collaboration a breeze. The fact that Docs can import (and export) multiple file types is also hugely helpful, as it prevents deadlock when a Word file needs to be converted and uploaded. Additionally, since Docs are a built-in feature with Google's mobile operating system, any employees using Android devices have a super simple avenue to accessing their Docs whenever they want without having to install new apps or go through a clunky web interface. The fact that all of this is free is really great.

Cons: As noted above, the feature set in Docs simply doesn't compare to more powerful desktop software like Word. We've found that complex document alterations are occasionally difficult (if not impossible) to achieve with any semblance of efficiency, and Word's grammar tools are still superior (though with Google's machine learning grammar bots, Word's dominance may not last too much longer). Another negative point is that even though Google's network almost never suffers outages these days, when it goes down, it is catastrophic for anyone using Docs, Sheets, Gmail, etc...basically, any office using G Suite for productivity will come to a standstill. Creating local backups of Docs will help rectify the situation, and to be fair, this is less a criticism of Docs itself and more a general observation about cloud-based software in general. For a free word processor, Google Docs definitely offers a lot of value regardless of the nit-picky criticisms here.

Excellent software for anything from small businesses, foundations, and personal use

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Collaboration. I have used this software for over 5 years (likely since close to its first release) and real time collaboration has been the most important aspect of using this software. I have used it to start a business (especially in writing a business plan and designing project management), to work on group projects in my past schooling, and now to write research papers with a collaborator. Real time collaboration is what first brought me to this software and what I am constantly in awe of how easy it is to use it and how well it works in real time.

Beyond collaboration, integration with Google Drive is very important to me, and is at the top of my list. Whether I am collaborating with others, or using this software to plan a project at work, having the document sit within my network of shared and personal folders of Google Drive is very important.

The constant development of software features has been very important as well. Missing a key function for your project? Suggest a feature and see if it is added.

Cons: My main take on this software (and the rest of the G Suite) is that it isn't a full replacement for the Microsoft Office suite of software. For some, that is a drawback. For others, the features that are lacking here and there are fine. For me, I am hard pressed to find a feature that I wish Google Docs is missing. When I do, I either have to find a workaround, or use different software temporarily. But for me, that's fine and is well worth it for the trade off and ease of use of collaboration by using this software.

Overall: Collaboration: real time editing, commenting, and reviewing documents.

Document storage options withing Google Drive: the ability to coordinate Google Docs in the same home as other Google Drive formats is very important to my work.

A multiplicity of editing options for documents: For my use, the bulk of my Google Docs documents are never meant to go beyond Google Drive - meaning that I generally use these documents as a reference for myself and others (training materials, note taking and professional organizations, goal planning, journal writing, etc.). Beyond documents I plan to stay digital, there are many options for formatting for printing and other means of publishing.

Capterra loader

I use Google Docs for many tasks, ranging from simple to-do lists to large collaborate projects.

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Google Docs so valuable to me due to its simplicity and ease of use. When I first switched to Docs, the simple design of the web interface and the intuitive nature of the Google Drive website which it is integrated inside enabled me to easily adopt a new environment without too much confusion. The almost minimalist design of the document editor ensured that new users were not overwhelmed, but also that veteran users would not be cluttered with options. Docs, also available on android and iOS, made switching between my desktop, laptop, and phone for work convenient and smooth. I didn't have to waste time uploading and downloading files; I just needed a web-browser or an app. Consequently, Docs has been an integral part of my workflow for years, as Docs brings a level of intuitiveness that I have never experienced in any other application I have worked with.

Cons: One issue I've had with Docs is the scalability of the editor. While Docs is smooth and works well for small projects, documents which approach a hundred pages or greater often slow down or behave awkwardly. I rarely work with documents of such great size, but scaling Docs to be able to handle those cases will allow it to truly dominate over its competitors.

Overall: Docs allows me to save time when working on multiple platforms, makes collaboration between large groups simple and convenient, and is backed up to the cloud. I no longer have to remember to save my documents and remember to back-up my information, as Google Docs does that for me. Docs allows me to focus on the work and not the logistical problems behind working, giving me more time and energy to do what I actually want to spend my time on. After using Docs, I have not and will not go back to any alternative, as there is simply nothing more convenient and easy to use for employees.

Capterra loader

The best ally of students and teachers. Easy to use, access anywhere, allows teamwork.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Google docs is a word processor hosted in the google cloud. It allows to write documents in a collaborative way between one or more people.

What I like most about this software is that it has an extremely intuitive interface, easy to use, similar to Microsoft Office Word. Therefore, you should not be an expert in technology to be able to use it.

In my personal experience, as a university professor, I discovered that Google Docs perfectly adapts to the academic activities that I usually do. it makes the correction process much easier, since google docs records the work that each of the students has done. In this way I can corroborate that everyone has worked with the same level of dedication.

On the other hand, the privacy settings of google docs, allows to share documents in a public way, allowing the editing, comments or only the visualization of documents by third parties. Likewise, it has no compatibility problems since it is hosted on the google platform that is automatically updated.

the most incredible thing about this software is the fact of saying goodbye to flash drives. Google Docs automatically saves all the work we are doing in real time. Therefore we should not worry about the data, since it is automatically recorded and is available from any computer (mobile, tablet, computer) that has Internet access.

Cons: I really do not find anything that I dislike about Google Docs. I consider that the google team has been able to perfect this useful tool over time. For me, it is very complete.

Overall: I did not have to use any flash drives again. I access my documents in any place, and I find them exactly as I left them the last time I modified them. Everything is automatically saved in the cloud. It is truly incredible.

Capterra loader

Extremely handy, easy to use, access from anywhere

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have used softwares to create documents, papers, presentations, etc, my whole life, since when I was in school. I can remember saving the files in a CD for class presentations, then in a pen drive, every time the students used to forget it at home and had to call someone to bring it. It was a hard time. With Google Docs everything is with you, no matter where, you only have to have internet access and it will be there, no risk of forgetting it somewhere or in some desktop computer at home. Not to say that this is not the only quality about it, the sharing is amazing, we can just collaborate in the same work at the same time, which is the most amazing feature I know about it, and it works perfectly. As a QA, I can easily find bugs, bug never came to one while using Google Docs. In addition to it, it's a minor feature but it saves everyone's lives when you just forget to save something you just edited and the computer restarts or something and you end up losing it. With Google Docs it never happens as well, because it saves instantly. Like magic all my problems with documents I had in the past have been solved. Thanks once again, Google.

Cons: I'd like to say nothing but I would appreciate some new features for Google Sheets, as well as I would like it to support more content. Google Docs basically contemplates all my needs but for sheets which is the one I use the most, sometimes I miss a couple of nice features it could have.

Overall: Never again losing new editions, never again forgetting the presentation at home.

Capterra loader

a relieve to students and proffesionals.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using the app since the start of my career (medicine), i could say that a part of my good grades are that good because of this app.

Why? - simply, because it will help you almost at any time, you can access it from any device you have in hand, share files between them and it even has an awsome Google drive compatibility so you can read your docs from the cloud, thanks to that functionality my teachers, and classmates are able to share guides of our own with anyone at any time

Not only that, you can even use it to review other documents as the powerpoint ones wich is very usefull at the moment of studying.

as a normal user, i use it all the time to writte, take memos, transcribe some text from books while i'm not in home... sitting on a bench from my university for example, instead of wasting my free time.

Cons: It's actually hard to say a con from this awesome app, the onlye con that i may say is not even related to the app itself but to the phone where i use it, wich crash at times when the load is big enough.

Maybe it can be helped with a future update but as it is now it's almost perfect.

Overall: I said almost everything in my review for the app, it's been a great help to me in the course of my careers, can't count the times were i just use this app to make the guidelines for a presentation, a resume from a class or a teacher guide, even somehomework while resting time at the university, so when i get back to home i could just sit and relax because i did what i had pending hours ago.

I suffer from anxiety episodes, having this kind of relieve has helped me a lot to overcome this disease, as i said before because it let's me use my free time outside home to do or at least start to work in my tasks.

The standard for collaborative document management

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Concurrent editing with multiple users across the world becomes effortles, and happens almost without a thought. Simultaneous contribution from disparate areas is indispensable for academic, professional, and personal uses. The enterprise and academic implementations carry all of the same power as the open GMail versions and the default permissions sets are remarkably powerful for broader permission sets.

In terms of comparisons to existing services, Google Docs leaves most of them in the dust (looking at you SharePoint...) and has continued to improve over time.

The implementations of additional tools (such as Paperpile for academic uses) further expands the capability - although sticking with continually updated and supported tools is going to be preferable.

Cons: The biggest 'con' isn't actually a con - the expectation of such effortless collaboration become pervasive, and moving back to networks that do not allow for Google Docs collaboration become frustrating by comparison, which is an astonishing way of describing how transformational the GDocs capability is for most users.

As far as actual cons, the feature management and UI does seem vary over time, which for some users can be quite a bit frustration.

The biggest in-application limitation I've found is that the Chat isn't persistent, but the only way of discovering this is the hard way - namely losing valuable information that isn't stored anywhere. In practice the workaround of using comments for the same function is not really problematic, but implementing a chat where collaboration is a stated goal but not having persistent messages feels incredibly myopic.

Small complaints include the shared noise with Hangouts - as a user it's intuitive to understand that the same underlying platform enables both, however stovepiping the two functionally yet failing to leverage a lot of the side benefits of the Hangouts platform is an easy solution that may yet be implemented, but at the time of the review it is not.

The support applications, particularly smaller niche ones will break from time to time, which is unfortunate.

Finally, the offline and mobile versions do vary in terms of quality of UI flow, although it's a familiar enough setup for android users to intuit.

Overall: The benefits are almost beyond description, online learning would quite literally not be the same without this.

for my Google Docs is a useful tool for my work allows me to create text documents and drawings

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google Docs is a very useful tool in my life and in my work, since it allows me to create text documents, tables and even drawings in the cloud, which makes it always available to me. It has a lot of similarity with the Microsoft Office program. I can perform all the basic tasks, for the elaboration of my post for my students and notifications for the representatives of my students. On the other hand, in my work team we can create documents that after sharing them with them can be modified or edited by them, as long as I give them permission to modify it or just to see it. On the other hand, it tells me which of my co-workers made the modification and when I made it.

best of all is that it is completely free, does not require downloading or installing anything; only with my Gmail account and connected to the internet can I use it. If for some reason I want to keep a copy of my work on the computer, it also allows me to do so.

it is so useful that it facilitates many tasks of the school and a lot of time to inform my students and their representatives

Cons: The only thing that causes me some type of inconvenience with this software is the connection to the internet, if for some reason I do not have internet or it is a little slow I have difficulty making my documents or tables to my colleagues or students. However, I understand that these are not program errors, but connection problems with the internet band. If the internet does not fail, the entire program works perfectly for my work and personal needs.

Another inconvenient that I am presented with this software is the ability that can accept according to the format of the document, which occasionally limits me to extend or expand the information that will contain my documents

Overall:

It benefits me enormously since it allows me to create documents for

Through didactic materials so that my students in a more didactic way can learn different information, it allows me to take the evaluative and academic records of their students' performance. On the other hand, it offers complementary materials to improve class and student participation. for my brought and personal life is a very useful tool since I use it we are allies for the education of my children

Capterra loader

An almost-perfect replacement for Word

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been able to almost completely stop using Word. I prefer Google Docs to other word processing apps in almost all circumstances. From ease of access to functionality, this is a far superior application, and it's useful across devices without needing to install additional software. And who doesn't like FREE? You might think that's the best part, but it's not. It has a simple font manager, showing me only the fonts I want to see or use most often. I can print to anywhere. The formatting set up (title, heading, etc.) is simple to use. And it's simply the best app to use when you want to collaborate in real time. Nobody else comes close. Add to that that I can download it into multiple native file formats and it's just a winner.

Cons: There are very few things I don't like about Google Docs, but the things that I don't like can be annoying. First, cells in tables are too tall, and even though there are workarounds (creating the table elsewhere and pasting in), I'd like to see more functionality and control over tables created in the program. It also has an annoying habit of creating a page 2 that can't be deleted, and when I've brought this up in the support forums, they basically say they're aware of it without a promise to fix. This especially happens when using a table if the table reaches the bottom of the page. The workaround is to eliminate printing the last page, obviously, but it's still very annoying. There are other really specific features that it doesn't have, but it's honestly the best thing since sliced bread, so I'll take it even with the minor and rare flaw.

Overall: We stopped emailing each other word documents and eliminated trying to figure out what has been changed by whom.

I've been using Docs for many years and enjoy its easy accessibility through various platforms.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: What I enjoy most is that it's free. It wasn't too long ago when the word processing programs were only on the local hard drive rather than in the cloud. I believe that running Google Docs as a program that connects to the cloud enables customers ease of access. No matter where someone is, they can access Docs once connected to the internet. I have a Chromebook and at first I thought it would be an inconvenience having to connect online most times. However, usage of the cloud has become more understood through the years but many people don't understand it completely even still. With the option to download the files and work on the files offline I'd say that Docs is at the top of the Word Processor world. Sharing files and editing them all at once with a research team at school is also a plus. While utilizing this feature I have finished school work in groups in excellent timing.

Cons: I would like to see more Template documents in Google Docs. This service is free of charge however even if Google provided a large library of template documents at a monthly charge or a small fee for each file, this would be amazing.

Overall: I use it everyday for various different note taking and report situations. I benefit from it because it is easy to access. In the past we could only access word documents from a usb drive or on the computer itself. However with Google Docs and various different Word Processor programs we can access them on any device and that's great. I want to make it clear that sometimes it isn't because one word processing program is more featured than another. Often times it boils down to the fact that Google Docs is very easy to access and this has become a success for many Google apps.

I've been using Google Docs for years personally and professionally.

Apr 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Google Docs is that it makes sharing and collaborating on documents easy and simple for groups and teams. It's pretty much unrivaled in that way, competitor-wise, because everyone these days has a G-Mail account. I like Google Docs in early stages of projects because if I start a group project and assign different people to different pieces, I can see what's been worked on and what hasn't since the Doc updates automatically. Unfortunately pre-Google Docs I've dealt with people telling me work is done when it's not and I have to trust their word. Google Docs makes things transparent.

Cons: The biggest deterrent for me with Google Docs is the lack of version control. Granted, if every Google Doc was marked up with hundreds of tiny track changes it would drive everyone crazy, but I'm very hesitant about initiating a Google Doc if a project or document I'm working on with a group is sensitive or NOT in an early phase. It's (at least from my understanding) impossible to tell who edited or deleted or re-formatted a Google Doc after the fact, unless you're on the Google Doc watching a person's color cursor scan over a certain part of the Google Doc. And what's worse is you can't get earlier versions of the Google Doc back (again, at least from my understanding). So, if I'm starting a project and we're brainstorming I'd consider using Google Docs. Otherwise, like version control, I know who changed what and why if what I'm working on needs to be polished and perfect. If someone else shares work on a Google Doc and invites edits, I'm all for it because then I can easily go in and make edits. But that's because I'm a grammar-obsessed person and those sharing their work with me know I'll edit grammar and they'll be OK with it. I wouldn't necessarily want to write a script or a paper or something and send it via Google Docs to a group of people and have it turned upside down then not be able to get it back and not know who made what changes.

Google Docs is my sole word processor. It is easy on the eyes, well-equipped, and accessible.

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I started using Google Docs because of its clean design and practical features. It felt minimalist then, something I appreciated, but it by no means stripped down, especially now, as it has been a full-on competitor with other word processors for several years in my view. Several years ago, I felt it was clear Google Docs was going in the direction I wanted, and so I migrated all of my writing projects onto Google Docs. I did this right before Word started to feature some of what Google Docs was popular for. I ain't back though. The aesthetic is easier on the eyes and doesn't feel cluttered. Coupled with Google Drive, it is organized and feels like a freer and more flexible platform. Autosave, access via any internet enabled device, easy to co-op on, easy to share, and fits right into the browser, so I don't feel like switching browser and an app, just all browser, and that feels more comfortable now. Word may have some of the features or all or more, but it doesn't really matter much anymore, because when it comes down to it, the ethos behind the Google's design and features seems more keyed in on what matters to me.

Cons: One issue I have had both have to do with copy & pasting material to or from Google Docs and finding some features from a table or box or something behind the visible page is missing or misaligned or otherwise not as it was. This was pretty bad when I started using it in about 2012. It has improved a great deal since then, but occasionally, when I to copy delicately formatted material from another platform, something doesn't come out as expected.

Was great, but now seriously useful for business, perhaps even indispensable.

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Any browser, anywhere, with simple link sharing and no sign in required for recipients.

- Truly simultaneous editing with multiple users, and per-document messaging functions.

- Cross platform, including constantly maintained tablet and phone apps, with good offline capabilities.

- Great for document conversion (input from another format and output as several common but complex formats)

- Complex features like mail merge capabilities that seem simpler to use than other common desktop apps.

- Version control/history.

- Copy and paste an image file or a graphic (like screenshot/screen snippet) straight into the document, so you don't feel like you're using a browser tool.

- Increasingly rich functionality every few months

I wouldn't expect as much from a paid service, but it's free.

Cons: One of the things I would have mentioned as a downfall is now a feature in my list of Pros above, and thus the mention of increasingly rich features constantly added.

There's not a lot not to like. Perhaps the only thing that gets in my way is issues with formatting when pasting, particularly on mobile devices. This may be a limitation of the mobile device/OS, but I encounter it most here in the Google Docs app, where formatting is lost, and pasting a complex table doesn't work like it does with open source desktop word processing apps.

Overall: Google Docs enabled us to quickly and easily interact with clients in a secure manner without any hassle for them to even manage a login. We see the changes live and collaborate seamlessly, in a way that surprises some users.

In fact, some first-time users occasionally download and email us a copy of the document, amazed to learn later that it's a live document that lives in the cloud.

Internal organisation also improved thanks to Google Docs, and I'm sure it will be an indispensable tool for a long time to come.

Capterra loader

Pretty Handy, but Some Bugs and Lacking Features

Feb 22, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's super handy to have my docs stored in the cloud and accessible by any device, desktop or mobile. I love that I can edit a document with my phone if need be. I can't say I've used presentations much, but I use Google Documents every day. It's *mostly* as good as Word, though there are some bugs that Word doesn't have (more about that in the Cons section).

I use it for two main things: storing/writing fiction and creating tiered website product category lists. For fiction writing, it works well. I appreciate the ease of use, and it's helpful about half the time to have everything saved as you type.

I'll add that Google Docs does a much better job of handling columns, specifically when I only want a portion of a page to have multiple columns and not the whole document. Word screws this up all the time, but Google Docs hasn't had any bugs here as far as I can tell.

Cons: When I'm creating website product category lists, there are issues with the tiered bullets. If a bullet is on the third tier and I want to make it second tier, you're supposed to be able to simply click in front of the text on that bullet and hit "Enter," but it doesn't work most of the time. There just isn't an easy/simple way to take an item on a certain tier and change both *its* tier and the tier of all the items under it. For example, if you have a lettered list: I want ii) and (1), (2) under it to become c) and i) ii). There's not a good way to do that.

With my fiction writing, it's sometimes helpful to have autosave, but Track Changes is really a feature that becomes incredibly important to a writer. Sometimes you realize later that a line or phrase was really good, but you've deleted it. In Word, you can turn on Track Changes and see in-document everything you've deleted. I wish Google Documents had a feature like that.

Also, there's not really any customer support that I know of. No numbers to call or responsive emails. That's on par with other word processing platforms, though.

Overall: I'm able to do a lot of things for my business through Google Docs, so I'm grateful for that. I do wish some of the bugs were smoothed out. I expect it from Microsoft, but Google? I'm honestly surprised the bug with the bulleted list I mentioned not being fixed before now.

What I like about Google Docs is that it is automatically backed up to the cloud.

Jan 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like most that my documents are automatically backed up to the cloud. If you've ever lost your work because of a hard drive failure you'll realize how nice this feature is for ensuring that you never lose your work. And, since it is backed up to the cloud that means instant access from anywhere. Even when I'm traveling I can access my documents from a client's computer - just log in and open it up!

Wait!!!! What if you are flying on a plane without internet? No problem, just download the document to your computer and work on it even when you're not connected to the internet. Then, when you connect to the internet again, it automatically uploads and backs up your document. (I like things that are automatic. I have enough to do that I don't want to have to drag and drop, blah, blah, blah.)

If you want to share your document you can, just specify who gets to see it and what they can do with it. You just want them to read it but not change it? That's possible. You want them to read it AND make changes to it? That's possible.

Now, when people make changes Google automatically tracks who and when the changes were made. Don't like the changes? You can restore previous versions.

Wait, there's more!!!!!! You and your team can ALL watch the document and the revisions happening in real time without the need for a fancy and expensive web conferencing program.

Cons: In order to make changes to a document when collaborating other editors must have a Google account; otherwise it is just view only mode.

Overall: All my team can collaborate in real time, each from their own computer. When we travel we have access to all our documents.

Welcome alternative to Microsoft Word, but still lacking some of the more powerful features

Dec 05, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simply the best thing about Google Docs is the realtime version controlled collaborative writing features. If you are jointly writing a document as a team, this works so much better than typical dogged workflows of sharing docx files with tracked changes by email.

The material design interface is familiar and enjoyable if you like Google products. It is rapidly becoming a UI standard which means the barrier to entry is low.

Availability of apps for many mobile and tablet platforms is welcome, although they do not necessarily work as well as the web version. This is a difficult thing to get right, and GDocs is certainly ahead of Word mobile.

Really nice base styles and encouragement of good authorship practice promoting the use of styles rather than the common practice of changing the font size in Word.

Really great handling of fonts from the Google font library

Nice integration with Sheets for the inclusion of data in reports

Cons: Scripting and templating is light years behind Microsoft Word

Mail merge (no need to say more, where is it?)

Handling of footnotes and references

More control over typography would be nice, especially when it comes to things like tables and bulleted lists

Tables are very primitively implemented

Overall: Excellent on the move, in browser (as long as you use Chrome) document editing that can rival MS Word for most use cases.

An incredible collaborative writing experience when working with a team of authors and going through an iterative review and correct process. Far better than 'track changes'

Integration with Google Drive and ecosystem of other office suite products

Capterra loader

Google Docs is the main central storage for my team's documents

Nov 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that you don't need to worry about version control in Google Docs, because everything is updated in real time. It would be a nightmare to try to circulate a Word document around to four different people on our team for their edits, and then to try to compile all those edits back into one place. It's much easier to share a Google Document with them and allow them to edit or comment as they like. Google Doc integrates well with email, sending you updates when new comments come in on your document or when someone else has shared a document with you. All of our various Google Documents serve as the central location for all of our institutional knowledge, keeping all of our policies, procedures, and records in one place that's easily accessed by all.

Cons: I wish Google Docs was organized a bit better. In my opinion, Dropbox does a better job of creating a central company directory of files, so that when everyone logs in, they all see the same layout. With Google Docs, each person's layout and organization of files is different, so it's easy for things to get lost or for the sheer number of documents to feel overwhelming. It's also hard to see who has been given access to what, so it can be a little tough to make sure the security settings are the way you want them to be. If you want to restrict a team member's access after they leave the company, for example, it's hard to see what documents they've been given access to.

Overall: Cloud sharing is another way our far-flung team stays in touch despite the distances and time zones that separate us. Being able to edit a document in Google Docs in real time, and to easily share our work with several team members, helps us to feel like we're all working the same space together. It's also key for our institutional memory; rather than having documents scattered across individual laptops, we can create a central trove of information that will remain constant throughout any employee turnover.

Capterra loader

Great program, robust for the price, able to handle large documents, great for working with others.

Oct 11, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I live Google Docs as a Word/Pages alternative. It is wherever I am since I always have some sort of technology with me. I am able to work online or offline, with just a bit of preparation. I am able to work with others on a single document, and see live changes, or work on a document on my own, and share it with others to view and comment. One thing that really impressed me about Google Docs is that when I was at a job at a newspaper, there were somewhat frequent internet outages. My job required internet access, but I was still required to wait for internet service to resume. Never one to waste time, I created a few offline documents in each of Docs and Sheets just to mess around with should the power go out. One day the power went out and I had a story in mind. A month later, I had about 300,000 words of a story written, complete with prologue, appendix, and table of contents. I was impressed with Docs's ability to handle that size. Even when I open the document, it takes about a minute or so for it to load the entire document.

I also love that Docs can easily take a word document that has been uploaded and convert it upon request. This makes sharing documents with others easy since the formatting mostly stays. Finally, in the other direction, I can easily export the document as other formats like Word and PDF.

Cons: I sometimes wish that Docs had more functionality and better handling of things that are inserted such as special characters or images. Images tend to lay strangely, and changing the formatting does not always fix it. Dragging an image to location does not work well since what you are dragging goes invisible, and you lose your frame of reference. Special characters are difficult in Docs, which makes it hard for me to use this for documents for class. I teach Chinese and adding pinyin with tones is difficult unless copying and pasting directly from Google Translate. Unfortunately, sometimes doing so, will sometimes cause those areas of text to mutate to random characters with many openings of the document as if they have become corrupted by their own incompatibility.

I've used this since its inception. I just wish it had been out when I was in college!

Sep 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Because there weren't separate options for Google Sheets, Docs, Slides, etc, I'm assuming "Docs" is being used as a collective term

I'm a spreadsheet junkie, and I cut my teeth on Google Sheets. There are things it can do that Excel just can't...and I haven't found anything I might need Excel to do that Google Sheets doesn't. Adding Forms to the mix makes for an incredibly powerful and flexible solution!

Docs is also great. As my title says, I wish this had been around when I was in college. I sort of made things work, but man, this would have been great. Now I work to convince teachers to accept that Docs is a legitimate word processing tool. Despite what some people might tell you, "Microsoft Word" is not a skill, it's a tool. You don't learn to "Chevy Impala", you learn to drive. Likewise, the real skill is word processing...and Docs can do nearly everything Word can

I once attended a presentation on "MS Office vs Google Docs", purported to discuss the pros and cons of each. It was a complete hatchet job against Docs. In most of the cases, the presenter put A LOT of weight on tiny cosmetic differences, but a few times she straight-up didn't know that you absolutely could do something with Google. I held my tongue several times, but answered her critiques a few times as well. I have yet to have someone convince me that MS Office is a worthwhile investment for any organization

Add-ons and Google Script only make it more powerful...but I'm out out of characters

Cons: Slides is where Google Docs falls short. It's serviceable, but until it has an offline mode, I'm never going to rely on it for a presentation. I don't trust other people's networks to do what I expect :)

Overall: It's my primary word processor and spreadsheet program. I spent much of my time crunching numbers with it, and figuring out ways to massage data to get good results

My company uses G Suite for our communication and storage needs.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE how flexible the platform is. The convenience of being able to access everything from anywhere is so valuable. We started by just using the email client, but eventually switched over to using G Suite for Drive, Calendar, Analytics, and Meeting.

The platforms are intuitive and easy to learn. Having comparable programs to the Microsoft Suite has been very important for us. We are able to create a document that functions and looks like a Microsoft Word documents but can be extremely collaborative in the commenting and editing functions.

Cons: The most confusing aspect is the My Drive vs. Team Drives vs. Shared With Me. Organization on a company-wide scale can be difficult with these three options. It's difficult to get employees to always create documents and back up documents in appropriate folders instead of their own Drive. This become problematic when trying to share amongst the team and with clients.

In addition, the share settings are a pain. Depending on the permissions set for each folder, you have to go into the share settings every time you want to share with someone outside of the company. It would be nice to have a quick link to share externally.

Lastly, one of the more frustrating things for me, personally, is that I can't log in to multiple Google accounts on the same browser. I'm often in my own account as well as our admin account connected to Google Analytics, which requires me to have multiple browsers open.

Overall: Easy access to documents from anywhere. Great collaborative opportunities within documents. Easy document sharing/access for people both inside and outside the company. A consistent and intuitive experience across the various applications within the Suite.

Convenient, user friendly software that sets the standard for secure document sharing

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to seamlessly review, edit and share documents across multiple devices in real time is invaluable to the current workplace. Also, the way it replicates familiar workspace settings and looks make it more inviting to use. Probably most importantly is the documents you store in Docs are secure and you don't have to worry about losing them.

Cons: The only con about the software is it encourages you to be tied into the Google environment but that seems unavoidable in this age. Most people don't have any problem with it.

If you do a lot of real time editing with multiple people on the same document at the same time, I advise that you make sure all the changes go through and are correct by coordinating with the other editors. There have been some cases where people might accidentally make a duplicate of a document or be working from the wrong version which negates the purpose of the software. As long as you are communicating with each other, these issues can easily be avoided.

Overall: I've been using Google Docs for six years and it has been extremely helpful to my organization. Before using it, we shared many documents through email and it was always very confusing to rename them and organize to know what was the latest version. Another big issue was losing files for whatever reason and that can no longer happen if your file is stored in the Google Doc cloud. You can talk to someone in real time while both viewing and editing the same document and that makes things much more productive and simple. The reduction of clutter makes local machines work better too. Overall, Google Docs is a great tool with no practical drawbacks.

Quick and Easy to Use

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I absolutely love Google Docs. I use it every single day and it helps me so much. I like to write so much, so this helps me write with no problem. I use Google Docs to write all sorts of things. I am a writer, so this is one of the top programs I use. I write documentation for my business and also for my ministry. I love how I can easily work on my documents anywhere and at any time. I am always out and doing many things, so this helps me keep track. I love how I have the Google Docs app and I use it a lot. I can easily work on my documents on my phone and I can also pull up my documents on my phone. I always have ideas coming to my mind, so I can just pull out my phone and WRITE! Love Love Love!

Cons: I dislike how the Table of Contents isn't really updated. I really wish there were updated options for this. It's easy to put the Table of Contents in, but I really wish I could easily add things as well. I really wish it was faster as well. I also wish that there were more options for the page numbers. Sometimes, when I am doing the page numbers there is only a certain way to do the page numbers. You can't put the page numbers you want on specific pages. I really hope this change this soon.

Overall: Overall, I love how Google Docs is so simple to use and I can use it anytime. I am always so busy, so this is a great help. I always tell my friends and family about it. I love telling anyone I can about this. I have so many ideas constantly going on in my mind and this is a great program to use. I appreciate programs like this.

Google Stream / Docs - HAS SOME ISSUES

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs is extremely convenient. You can easily work on documents at the office, go home and continue work on them, go to another country and continue to work on them.

The software s pretty easy to install and is mostly set it and forget it...

Cons: The support is awful. It is not too bad if you are good at trolling the internet for answers but as far as speaking to or emailing directly with google support on a private channel, that is not really happening so easily. If you have a business account it is possible but still not as easy as it should be.

The sync of the new "stream" version of googles docs is not as good as advertised. It is more sensitive to firewall rules and needs to be tweaked to be used correctly in a secure environment.

If you are using docs on separate systems you need to make sure that synchronization is workings perfectly. You may be working on a super important document in the office and expect to go home and complete the work only to find out when you get home that the new version you were working on in the office was not synchronized. intermittent sync issues can happen more frequently to the user that is changing wifi or wired connections often. This mobility can affect synchronization and create issues.

Overall: Google Docs is an Incredibly useful tool but some caution should be used when connecting multiple systems with a single google docs account because of synchronization issues.

The more mobile you are with changes to your network connections often, the more prone to sync issues you will be.

Capterra loader

Best Online Office Suite!

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all, one of my favorite features that enticed me into solely using Google Docs as my preferred word processor was the convenience of accessing documents from anywhere with an Internet connection. It is also a feat to be able to create a document that is identical in appearance and features as Microsoft Word. Secondly, It makes group collaborating and remote work easy and possible. In a traditional setting, you need to send over a document, wait for someone to mark it up and then send it back for changes. With Google Docs you can share the document, and make it modifiable so that the other party can edit. The original creator and collaborator will be able to see any changes in real-time. Lastly, Google Docs has add-on features which allow users to find third-party apps such as esignatures and integrate into their document.

Cons: I can't think about any cons of using Google Docs. I consider that for me, it is a useful tool that I use on a daily basis. The only negative aspects I suppose is that to share documents with someone they also need to have a Google account.

Overall: I was tired of buying other office suites and decided to try Google Docs as a free option. This was almost 8 years ago and I haven't looked back. This online office suite helped me throughout college and especially now that I do editing work. I remember working on a research paper on Google Docs and having my laptop fritz out on me. I was was beyond relieved when I was able to open my document elsewhere and continue where I left off.

Most versatile and reliable way of document sharing

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I use GoogleDocs for practically everything, whether personal or work-related. GoogleDocs allows you to easily track and update information overtime, in a location where others can view it. The versatility of what it can be used for is one of it's greatest advantages. You can upload and store files in a location that is easy to find later on, and even easier to share with others. This is a great alternative to sending files via email, or even uploading files to Drop Box. Not only is it free, but it allows for different people to edit and contribute to folders and documents at the same time, rather than having to download/re-upload new versions of the same file.

Google Sheets and Google Docs are the main features I use on Google Drive, and both interface well with other programs. Not only are the compatible with transferring data from excel, word, or pdf files, they also integrate with many other software programs and project management apps, such as Basecamp.

Another benefit is that you don't have to have a gmail account to be invited to access GoogleDocs.

Cons: The one downside I've found to GoogleDocs is that the sharing settings can get little confusing. While it's very easy to invite people to view and/or edit the document you are working on, I've often found that people forget to enable editing privileges when sharing the document, since the default is to send a view-only link.

Google Docs Pros and Cons

Mar 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The upside of Google Docs is that it's universal. Google is everywhere and so are your documents. Traveling? No big deal because if you can get online, you can get to your docs. Anyone using a word processing tool like MS Word is going to be fine using this. You can do all the layout, editing you need to. You can Email the document out directly from Google Docs.

The Version History is great. You can select the option and restore a previous version of your document. I haven't had to use support, but there is significant info online to Google. Since I'm forced to select an option I'll pick 3 stars. There should be an N/A option if I've never interacted with support.

Cons: A pet peeve is that you have to make sure you're in the folder you want your Google Doc to live in. Otherwise it automatically saves your first draft in the top level My Drive. If you don't pay attention you have to remember to move Google Doc file to the correct subfolder under My Drive. In the scheme of things not a big deal but if you're working with a client that doesn't get it and want to use Google Docs, just factor that in to your time. A minor thing, I like using narrow margins, it's not intuitive to change margins in Google Docs, at least not compared to MS Word.

Even though these days everything is online, be selective about what you put online. Especially with the latest issues with Facebook and privacy take care about what you store out there. Some of my clients get confused or have trouble uploading files to a Google Drive or get confused on naming files so I'll step in to do this for them.

Overall: I'd definitely recommend the software. Everyone uses Google Docs (pretty much) and it's very convenient. It's also free which makes things easier for many who can't afford or don't want to pay for licenses when they don't have to.

Capterra loader

Useful tool as well as excellent alternative for word.

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Google docs is nicely designed web-based program. It provides easy ways of creating, editing, sharing and storing our spreadsheets and documents. It is well-developed program and satisfy every user. I love to use this tool for sharing docs even during traveling and on different locations and get positive response. The most interesting feature that I like about this product, its ability to save documents automatically. It keeps our data secure under its protection. The other thing I would like to add it is extremely user-friendly application and not difficult for the new users

Cons: My experience with this web-based program is very satisfied. I am a frequently user of Google docs. It let me do my work in attractive and creative way. I have never come across with any issue. Even What I feel about this tool, It is entirely complete product of Google. It helps me doing multiple works either personal or about job. I love using every product developed by Google. like the all products it satisfy the user with its quality features and provided outstanding services. well, To me It is working effectively I do not have any least thing to write in cons.

Overall: My overall experience is really fantastic. For business purposes it helps a lot. It brings much easiness and provides a free and nice platform for working , sharing and storing not even just on via one device. It let us have access with Google docs from different device as well, that is the plus point and really appreciable.

Capterra loader

Nifty features for the price of nothing!

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: There has been upgrades on the features in google docs - an online version of Word for folks to collaborate on online. The cool features that I liked best that I could add a table of contents on the navigation sidebar. My reader will be able to click through the headers so they can drill down to the content they want to read. The feature to suggest changes is also nice because I can suggest changes to my colleagues' work without editing anything. Google has also allowed us to tag people when we leave comments! Have you also looked at the feature: Voice Typing (?!) Can't speak to how accurate speech recognition is but that is hella cool!

Cons: Because it's on a web browser, I wouldn't be able to work on google docs if I do not have access to the internet which makes it hard to do work when I travel. Perhaps google docs can implement an offline version? Sometimes, opening up a word document with google docs is a pain because all the formatting goes way off.

Overall: My overall experience with Google docs has generally been great! For the price of literally nothing, it has really amazing features. For a period of time, I didn't have the license for MS Word so I didn't everything in Google Docs. It's nice how we can also access google docs via an app on our mobile phone so easily. I would be able to edit my document on the fly using my phone without pulling out my laptop! Working and collaborating with my colleagues has never been this easy because I can track the changes they made by viewing the log history.

Easy to use and rich with features available on the cloud is a plus. High Quality application

Mar 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: What I like is that Google Docs is in the cloud which makes it accessible from anywhere. Because all of my work and personal documents are on Google Docs, all I need to work is internet access. Collaborating with others is made easy. Google Docs allows me to manage sharing permissions and lets others comment, suggest, or write directly on the document in real time this is a great feature which I must mention. We can work together and at the same time on the same document, updating it for each other. It also makes it much easier to share opinions with the click of a button.

Cons: Because of using other word processing applicaiton such as MS Word, Google Docs does not have all the features as word. This forces me to create work arounds for commonly used features, such as columns (in Google Docs I just create a table). Since I have used Google Docs as my only word processor for so long, I do not miss these features but it can take some getting used to. I have gotten used to not doing with some of these other feature, no longer a big deal.

Overall: The benefits out way the draw back as I indicated what I like is that Google Docs is in the cloud which makes it accessible from anywhere. Because all of my work and personal documents are on Google Docs, all I need to work is internet access. Collaborating with others is made easy. Google Docs allows me to manage sharing permissions and lets others comment, suggest, or write directly on the document in real time this is a great feature which I must mention. We can work together and at the same time on the same document, updating it for each other. It also makes it much easier to share opinions with the click of a button. I would recommend Google Docs.

Capterra loader

Google docs introduced me to the benefits of collaborative work.

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Google docs is a freeware solution and this is primarily why I am stuck with Google doc as my sole word processor. It basically adapts to my needs. I am able to open and create documents at an instant notice provided I am connected to the internet(always the case), I have also regularly used Google to jot down notes from brainstorming sessions with my team ,and lastly I like how easy Google doc as improved the means via which documents are shared across my organization. I rarely ever get a document hardcopy on my desk anymore ,rather documents are shared with me and I gain access to them instantaneously.

My experience spanning the last five year with Google docs has been splendid.

Cons: I have nothing to moan about as far as my experience with Google doc is concerned.It backs up all of my word documents in real time and writing this only reminds me of countless times I lost hours of efforts,simply because a word document was infected by a virus.I have left all that behind,since I switched to Google doc.

Overall: I only became a fan of collaborative work after I experienced the positive impact of joint team work ,thanks to the experience of collaborating on documents with my colleagues at work. I can share documents with my colleagues in real time with no need to print them out.Also Google doc has enabled my organization contribute its quota to a greener environment by reducing our use of paper and thus reducing the number of trees that get fell in a year.

Collaborating made easier.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I use Google Docs multiple times a day, from writing reports at work, to even planning out personal events. I can safely say Google Docs is the most convenient document-writing software I've ever used.

It only takes a few clicks to share a document with a coworker, and sharing a document allows for them to directly add input into your document. Also, because Google Docs has an auto-save feature I never have to worry about accidentally losing my work. One of my favorite benefits to Google Docs is how it's possible to access documents offline. This allows for me to work even when internet is not available, such as on an airplane, which saves me a lot of time and helps me get things done.

Cons: There are not many cons to Google Docs. The only minor inconvenience I can think of that has to do with Docs is that it is slightly difficult to create bulleted or numbered lists in certain formats. For example, I am unable to create a numbered list without tabbed spacing in between the number and the beginning of the line. Other than that, though, Google Docs is absolutely amazing.

Overall: I am able to save time, collaborate with others, and work more efficiently by using Google Docs. Over my professional life, Google Docs has been the number one software I use to create documents. The main benefit I received from the software is the benefit of saving time, and being able to work more efficiently, through offline editing, easy sharing, and auto-saving.

Capterra loader

I recommend Google doc to everyone.

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Google doc makes it possible to share word documents with my colleagues ,and also collaborate in real time on the documents,without everyone being in the same location physically.

It is a free tool to use,and it let me get work done easily,and in the case that I need help while using Google doc : I can easily search on the Google search engine and I will find thousands of suggestions,and tips guiding me on how to navigate my hurdle.

Google doc also works perfectly well with word documents created with Microsoft office.Allowing me open my Google doc files in Microsoft office word and vice versa.

Lastly,the ability to autosave my word document to Drive in realtime has been a lifesaver and helps me ensure I always have a copy of my word files backed up.

Cons: Google doc relies on the internet to function,while some people may see this as a weak point : I rather see it as the strongest point of Google doc.Since its internet based nature makes it possible for me to collaborate with it,autosave my files and even share them with different people.

Overall: I use Google doc to create ,edit and share word documents in real time with my colleagues at work.

During team meetings,my Google doc also serves as a jotter on which I type and save important points raised by my colleagues.I have practically eliminated using paper for writing ,as my Google doc takes precedence ,thus I am also making my environment green.All thanks to Google doc.

Capterra loader

Your Ultimate Online Document Collaboration Solution

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs allows for real time collaboration on a single document. I love that you can literally see as the other person typing. I think that collaboration is really crucial in the world of today where remote working is a thing. Google Docs is an online document and this give you the convenience of being able to access your document from anywhere.

Another awesome thing about Google Docs is that you can have the application installed on your machine. This gives you the option to work on the go. You can make make quick edits to your documents using your phone.

Google Docs is also relatively easy to use. This is because it is similar to the desktop version of Microsoft Word which most people are familiar with.

Another thing I like about Google Docs is that when sharing a document with someone else, you can control which rights you give to them, either view only, read and edit only etc

Cons: The problem with Google Docs is that you can loose data in your document if internet goes off without auto saving your work.

Another challenge with Google Docs is that it can only be used if there is an internet connection.

Overall: Google Docs is great for collaboration. People from different geographical locations can work together on a single document at the same time. Collaboration is powerful. The only thing you need to do is ensure you have a stable internet connection to avoid frustrations.

Free way to do what I used to do in Office

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Google docs are completely free and it does everything that I used to do using Office by Paying Microsoft a small fortune helping Microsoft's owner to be the richest man in the world. In addition, I can access my files from anywhere in the world and I can store and find them again for free on Google Drive. All of the tools are there, Spreadsheets, Documents, Presentations, Gmail, Calendar, Keep, and so many more from Google and their free add-on partners. Brilliant, really easy to use, reliable software. One of the nightmares in Office was forgetting to save your work and losing hours of work when it crashed. Google docs don't crash and even better, everything you do is saved live to the cloud as you work, problem solved. In terms of collaboration, we can all work on the same document at the same time and see what the others are doing as you work.

Cons: There aren't any cons that I can think of for Docs. What a brilliant product and free!!!

Overall: Crashing Office products, losing hours of unsaved work, paying a fortune to someone who is already the richest man in the world, to make him even richer, for the privilege of using his software were all annoying. Google docs solved all of this. We now have stable, reliable, easy to use products that do everything that we need, with easy access from anywhere in the world, working collaboration without the dreaded version control and all for free. I don't understand why everyone doesn't use Docs now.

A no-brainer for basic collaboration with people and websites. Microsoft is likely quaking

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Pros: Google docs (now called Google Drive) is just...not bloated like any app with Microsoft Office. I like how quick to fire up GD is. Don't have to open a new app and deal with upgrades or patches. I can get to work really quick with docs, spreadsheets, forms, or powerpoint types of files. Basic and easy functionality make this my first go-to when I need to jot down ideas or formulate a document that doesn't need the most elaborate template like those offered in Word.

Also you don't have to turn a Google doc into a pdf in order to send it out to someone. Fewer keystrokes = just less hassle. Less clogging up of my outbox, too.

Cons: Styling options are limited. This is especially true with Forms in Google Drive. I wanted to hook a form on to a website (easier to track responses than using Squarespace) but could not get my client to give me the go-ahead because it was nearly impossible making a form look how she wanted it to look. A major loss in functionality because Forms in GD would have saved her so much more time to gather responses.

Also people who don't have a Google account tend not to be inclined to making or using one if they need to use Google Drive / Google docs.

I'm not crazy with the interface in getting help, too. There seem to be countless threads of topics that are close to my problem (if I have one), but it seems to be a huge time stink, reading through. More so than other kinds of searches for other things. But since using it doesn't cost anything, for now, this is not a huge pain.

Having documents and sheets and so forth living in the google Cloud makes things easier, obviously, but if you wanted to process secure information, you wouldn't want to use Google Docs / Drive.

Simple, easy, and readily accessible; view, edit, and create documents anywhere fast.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Google Docs has a clean, intuitive interface that is easy to use, but it is also familiar to anyone who has used Microsoft Word, Open Office, or similar software. The features and functions are simplified from a full-bodied document software, but that is one of the things that make Google Docs such a powerful tool. The streamlined functions help keep the software from bogging down and taking up space, so you can view, edit, or create documents on the go from just about any device. I've used Google Docs from a web browser, my mobile phone, my Kindle Fire tablet, and several other devices, Windows and Android. The level of functionality is the same across all of those devices. The software remains fast, and easy to use, and I am able to create quality documents on the fly, edit documents for meetings or reports in the moment, and review documents with all of their original formatting and layout.

Cons: While I appreciate the streamlining of the software's features and functions, that can also be a downside in some cases. While I mostly use Google Docs as a mobile app, either on the go or in lieu of pulling out my laptop, there are times when it's easier/simpler/faster to start or continue working in the software instead of using something else. In those cases, I get a little frustrated. I work with documents a lot and use the full range of formatting, editing, etc. that full-bodied software can offer. With the reduction of some functions, I sometimes find myself struggling to achieve the same or similar result with Google Docs. But again, as a two-sided coin, the efficiency of the software is above board, and that goes a long way to make up for not having some functions.

Google Docs is far better than MS Office 365 or any other 'online Office' services - hands down.

Jun 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: There are several reasons why I like this software. Let's start with Ease of Use. It's very straightforward and simplistic user interface makes learning how to use Google Docs a breeze. Next, is the ability to use Google Docs from anywhere there is access to the Internet. There is nothing to download or install and Google Docs is cross platform compatible, meaning it works on Windows, Linux, Mac OS X, ChromeOS. All you need is a Web Browser. And if that wasn't enough goodness, you can use it on iOS and Android smartphones. Everything you need right at your fingertips and best of all, it's FREE! Microsoft requires a subscription and renewals to keep the service active for continued use. No thanks, Microsoft. I think I will stay with Google Docs for all of my word processing, spreadsheets... all connected to my Google Drive account makes everything so much easier to access, edit, save and store.

Cons: While is may not be an issue for me or within my organization, Google Docs does not work on Windows based devices like Blackberry. Other than that, I cannot provide any other 'cons' so to speak.

Overall: We find a tremendous value with Google Docs because it's free, there is nothing to download, install of keep updated. It's compatible with every operating system, smartphone, desktop and web browser that we utilize.

Google Docs is absolutely an integral part of my day-to-day tasks.

Capterra loader

It allows you to create documents online, and work on a single document to several people

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The most I like about this software is that it allows you to easily create documents online, or import it from a previously created document, it also allows you to work on the same document to several people at the same time, you can have access from any place always and When there is an internet connection, you can enter from any mobile device, you can correct the document, either at the orthographic level or edit the document, you have quick access and you can incorporate spreadsheets, forms and other boxes allowing better work of documents, allows to insert videos of you tube of simple form, really is a very useful software easy and simple to use by means of which you save time and money, and you have an organization and safe storage

Cons: Of this software what I do not like is that they present some conditions and limitations in terms of capacity of their tools for example for text allows only up to 500 kb, images up to 2 Mb.and others in terms of security if the user does not create a good password could not be sure of your safeguard and anyone could enter your documents, and you should have a good knowledge of how to share a document so as not to lose your privacy.

Overall: Save time and money as it is free software, and allows me to edit and share documents individually or in groups, in real time without having to download them to the team, so I keep my documents private and I can open it on any computer without downloading it in the same.

Better organization since I can modify the document, and it allows me to authorize several users that work in the same document. and capture the ideas of all and I do not lose changes made in the documents, I only work the ones that I allow them to work in a specific document.

To use it, it is only necessary to have a Gmail account and it is very easy to work.

Capterra loader

Google Docs is an application without which I cant imagine working on a computer online!

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is really not possible to tell all the pros here because Google Docs has got so many advantages that no other single software can provide! It has really changed the world of document building and sharing with others along with a highly efficient collaboration. And I believe it is all due to the highly proficient software engineers from the world's biggest software company Google. They are really great thinkers and innovators. And above all, your all data is online and in safe hands. I really stopped using Microsoft office offline version and now use Google Docs to create, edit and collaborate all my documents online. Thanks to such a wonedrful innovation Google guys! You really rock this world!

Cons: Yes, when there are so many advantages , there should be some disadvantages too. I found some of the Microsoft office functions missing in Google Docs which I want Google guys to streamline with Microsoft. Well.. I am not 100 percent sure that those functions are actually missing. They might be in some other place in the menu but I would like to ask Google Docs to make it similar to Microsoft Office Docs so that users get them easily in the menu. Rest all is good! Thanks

Overall: A lot of benefits. I can edit documents online, create them and collaborate with other people. Well, I think it is really hard to find any other substitute for this great application by Google.

Capterra loader

Google docs is an excellent software ideal for team work efficiently, effectively

Nov 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's google docs a wonderful software I love it, it's a long trajectory that we have inside the company using it and personally I think I have even more time, since university time I find it quite useful and practical, it's really worth it In addition, it is free and supremely easy to understand.

I like everything, its interface is very understandable and it has very good tools, working as a team through google docs is the best thing that exists, it is the best way to work without the need to be all together, in addition we can all work together at the time and to make the corrections that each one considers pertinent.

the access is really simple it is only necessary to have our Gmail account that I consider is something that today we all have because for me it is one of the best emails, it has made life easier for my co-workers and me to other people inside of the organization because it makes everything easier.



Although it does not have the same option that the entire Microsoft program is still really complete, it allows you to take advantage of time and be very efficient

Cons: As I said before google docs is a software that for me is excellent and really in all the time that I have using it and knowing that I do it very often I can say that everything I like and that for me there are no disadvantages has helped me to do things the easiest and fastest way, I like it and I do not have things against this wonderful software

Overall: wonderful experience day after day is still my favorite and most pleasant experiences, I think it is a fundamental software that we must use all either for personal use or within our scope of work, besides that it is easy and we must make the most of it

Capterra loader

Great for Collaborative Work

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Google Docs has come a long way to being a feature-rich word processing application. It works great for editing documents together with multiple people, e.g., group work, theses, and reports.

I love the time-machine function of being able to see the revision history and go back in time to revert certain changes/versions. Also, it clearly specifies who-edited-what-and-when.

Google Docs has the familiar office functionality similar to Microsoft Office or LibreOffice. This means the learning curve is fairly easy even to a novice.

I use Google Docs on the Go as well via my mobile phone. The best for me is the fact that documents, when opened, are well maximized in the screen (i.e., really full screen viewing for such small devices).

Exporting to other formats works wonders. I use the export to PDF just to make sure I get to preserve the document formatting when sharing files via USB.

Cons: Importing from an Office document (.doc) source sometimes jumbles the formatting (e.g., fonts, spaces, figures). I think though, that this is more of a Microsoft (closed sourced) fault. But formatting the document can sometimes be tricky with Docs.

Overall: Google offers a full-featured word processing online tool for free! And it is streamlined for use with Gmail and Google Drive. This is perfect for my workflow both in the office and for personal effects.

Seamless and friendly multi-user document management suite

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This document management suite was created from scratch for online documents (unlike the main competitors) which makes it extremely friendly and well suited for multi user online collaboration. It is very simple to use and it's integrated in all the main devices, starting from simple web browsers and going to ad-hoc apps for phones and tablets. It makes the documents feel truly personal and portable. It is built for the web of the future, simple as that.

Another great thing about it is that you can program user defined functions in a language (Google Apps Script) that is based on one of the three core web languages, Javascript, which makes it robust for any purpose and versatile.

It is developing the document suite by excellence for academic and collaborative purposes and it will only get better and adjust to the needs of the future.

Cons: It is mostly a cloud integrated service that works great for every day modern life for domestic, educational and commercial purposes, but it may not be perfectly suited for remote (rural) offline work (even though it is still available offline).

Overall: Everyone should be using this product, It is very easy to learn in the real sense that there is no learning curve and if you are moving from other document management suite this change will be seamless. You can make document collaboration happen without effort.

Capterra loader

You can't collaborate this easily anywhere else

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: For me, GDocs lets me write and organize content from anywhere. Phone, tablet, laptop / plane, auto, hotel. It's accessible anywhere, even offline if I opt for that. Second to that, I'm collaborating with coworkers live and not seeing editing and version drift because redlined copies are being emailed around by idiots who don't appreciate Google Docs.

Cons: Some formatting functions that you might get in Word documents are still in development or slowly improving, but for the most part I can get all the flexibility I need to make a beautiful document. In fact, what I probably like least is just the resistance of some folks to using it. I've converted a LOT of people. Google really should send me a check.

Also, I do long for tags. When you develop a large library of documents, being able to label or tag them in the style allowed for Gmail would be handy.

Overall: As it's evolved and improved, I've liked it more and more. Now I eschew Word and strictly use GDocs.

1) Collaborative editing with traceability, comments, and suggesting of edits that are easily accepted

2) Organization of documents both internally to the doc (display of the outline on the left) and externally with sharing controls

3) Easy searchability, comments, reminders and even in-comment assignment tools

4) Ability to format more and more ways, incorporating drawings and diagrams, colors and shapes, so the end result is an attractive professional document both in digital and print