# Google Docs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Google Docs Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/160756/Google-Docs

---

# 

 Google Docs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Google Docs

## What is Google Docs?

Web-based document editor platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more. It allows real-time editing and secure sharing and offers features such as smart compose to help users write and edit Word files. The tool also helps convert docs to PDFs, track changes, and more. With real-time co-editing, multiple team members can work on the same document simultaneously, eliminating the need for version exchanges. Sharing settings offer control over access, while revision history allows reverting to earlier versions. Google Docs also provides templates and integrations with Google Workspace apps like Google Meet for enhanced collaboration. As a comprehensive online editor, Google Docs combines intelligent assistance, seamless collaboration, and security to help users create high-quality content efficiently.

## What is Google Docs used for?

[Document Management](https://www.capterra.com/document-management-software/)[Productivity](https://www.capterra.com/productivity-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 28,972 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Pros & cons

Effortless cross-platform sharing

Free comprehensive document suite

Formatting and compatibility issues

Dependence on stable internet

Starting price

$6

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Document Management / 2026
-   Productivity / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Document Management / 2026
-   Productivity / 2026

Do you work for Google Docs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Docs)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Google Docs

4.7 (28,972)

VS.

[4.7 (4,211)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting Price

$6

Per User, Per Month

Starting Price

$19.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28,895)

Ease Of Use

4.6 (4,202)

Value For Money

4.8 (20,477)

Value For Money

4.3 (3,087)

Customer Service

4.4 (18,511)

Customer Service

4.3 (2,763)

## Google Docs alternatives

[4.6 (6,038)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (5,221)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (9,352)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,498)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/160756/Google-Docs/alternatives/)

## FAQs about Google Docs

Overview

### What problems does Google Docs solve?

Google Docs solves version confusion, slow review cycles, lost files, and back-and-forth email attachments by letting teams co-edit documents, comment, manage permissions, and access work from any device with autosave and version history. Educators, sales teams, project managers, writers, and distributed teams benefit most from faster document collaboration and feedback.

Answer based on 16749 reviews

Overview

### Which roles and teams benefit most from Google Docs?

Google Docs is most used by business owners, executives, project managers, educators, students, and administrative teams that need fast, collaborative document creation. Marketing, consulting, design, and software teams use it to draft content, collect feedback, manage shared notes, and keep projects moving with real-time editing and easy access.

Answer based on 28842 reviews

Overview

### What company size and industries is Google Docs built for?

Google Docs is designed for businesses of all sizes, with strongest adoption among small businesses at 70% and Education Management at 7%. It also serves enterprises at 17% and midsize businesses at 14%, with common use in Computer Software and Marketing and Advertising at 6% each for document management.

Answer based on 28940 reviews

Features and Usability

### What are the key features of Google Docs?

Google Docs includes core document editing and document sharing features, with real-time collaboration through comments, suggestions, and version control. Reviewers also highlight auto-save, access controls and permissions, mobile access, and file export options as key differentiators for creating, reviewing, and managing documents across devices.

Answer based on 11324 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Google Docs starts at $6/user/month in Google Workspace Business Starter, with Business Standard at 12 and Business Plus at 18. A free version and free trial are available. Reviewers often call the free edition sufficient with no hidden fees, but some note free storage can fill quickly and larger documents may be harder to handle.

Answer based on 2290 reviews

Integrations

### Which third-party tools and platforms does Google Docs integrate with?

Google Docs integrates with over 20 tools, including Microsoft Word, Microsoft 365, Microsoft Excel, Google Drive, Gmail, Google Sheets, OneDrive, and Slack. It also connects with Google Slides, Google Forms, Google Classroom, and Google Calendar for document creation, sharing, storage, and classroom collaboration.

Answer based on 10898 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Google Docs?

Google Docs is quick to onboard for most teams because it runs in a browser, feels familiar to Microsoft Word users, and requires little setup. Video training is available, and many reviewers say nontechnical users start fast. Admins, instructors, and teams managing permissions, file organization, or advanced formatting may need more guidance.

Answer based on 557 reviews

Getting Started and Support

### What customer support options does Google Docs offer, and how do users rate the experience?

Google Docs offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as heavily self-service, with forums and help articles handling many issues. Responses can feel slow or inconsistent, and reaching direct, issue-specific help is a recurring frustration, especially for troubleshooting formatting or access problems.

Answer based on 312 reviews

## Who uses Google Docs?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 1,038 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 1,038 reviews

Administrative

31%

Administrative

31%

Education & Learning

9%

Creative & Design

9%

IT & Software Development

8%

Others

44%

Top industries

Based on 1,038 reviews

Education Management

30%

Information Technology and Services

26%

Construction

19%

Computer Software

16%

Other

9%

## Pros and Cons

Effortless cross-platform sharing

97% positive reviews out of 9883

Most reviewers find document sharing straightforward, allowing instant access, collaboration, and control over permissions for teams and external partners.

Tyler M

Head of Marketing, 2 - 10 employees.

"Google Docs allows for sharing and collaboration capabilities that competing writing processors don't have, or don't do as seamlessly."

Formatting and compatibility issues

65% negative reviews out of 3074

Most reviewers report formatting limitations, especially when importing, exporting, or converting documents between Google Docs and other word processors.

Kelley C

Project Manager, 5,001 - 10,000 employees.

"I wish there were was a stronger compatibility with Word - I have several .docx files that won't open into Google Docs, and I frequently run deal with formatting glitches that take extra time to correct."

Free comprehensive document suite

97% positive reviews out of 1876

Most reviewers indicate pricing is a major advantage, highlighting Google Docs’ robust features and accessibility at no cost compared to paid alternatives.

Dependence on stable internet

62% negative reviews out of 1510

Most reviewers indicate Google Docs requires reliable internet, with slow or lost connections causing access, syncing, and performance challenges.

Garima P

Senior Manager - Corporate Training and Placement, 5,001 - 10,000 employees.

"Only thing I like least about Google Docs is how dependent it feels on stable internet connection - when the network is weak, the experience quickly become frustrating and limiting."

Seamless multi-user editing

99% positive reviews out of 1587

Most reviewers describe real-time collaboration as essential, enabling teams to edit, comment, and communicate instantly on shared documents from any location.

Vansh K

SDE, 2 - 10 employees.

"The real-time collaboration feature is a game-changer, allowing multiple people to edit the same document simultaneously without any hassle. plus, automatic saving to cloud, ensures I never lose my progress."

Limited image management tools

63% negative reviews out of 793

Most reviewers describe image handling as cumbersome, citing difficulties with placement, resizing, and maintaining quality, especially in complex documents.

Vaishali R

Graphic Designer, 10,001+ employees.

"As a designer, it is frustrating because I cannot control kerning or precise image placement like in Adobe software."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Sharing

4.8 (5,572)

70.48% of 5572 reviewers that rated this feature as important or highly important

With Google Docs, you can easily share files with anyone, set custom permissions, and collaborate in real time. Reviewers appreciate the flexibility to share via links or email, seamless integration with Google Drive and Slack, and granular access control for secure teamwork.

Collaboration Tools

4.7 (4,838)

65.46% of 4838 reviewers that rated this feature as important or highly important

Google Docs enables you to work with others in real time, track edits, comment, and assign roles. Users think the live editing, version history, and integrated chat make teamwork efficient, though some mention minor syncing delays with many collaborators.

Document Generation

4.7 (4,098)

59.79% of 4098 reviewers that rated this feature as important or highly important

It gives you a simple way to create documents from scratch or templates, export in multiple formats, and automate repetitive tasks. Some reviewers find the template variety, ease of use, and autosave valuable, but note complex formatting can be limited compared to other word processors.

Document Storage

4.7 (2,156)

68.00% of 2156 reviewers that rated this feature as important or highly important

Google Docs offers reliable cloud-based storage with autosave, 15GB free space, and access from any device. Users find it convenient for organizing, retrieving, and backing up documents, though some wish for better folder management and more advanced organization options.

Document Management

4.7 (1,664)

58.47% of 1664 reviewers that rated this feature as important or highly important

You can organize, search, and manage documents using folders, labels, and Google Drive integration. Reviewers indicate it’s easy to keep files accessible and organized, with version history and access controls, but some desire more advanced sorting and filtering options.

Secure Data Storage

4.6 (1,830)

69.07% of 1830 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Google Docs 42 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Communicate using direct chat or messages within the system

Google Docs enables you to work with others in real time, track edits, comment, and assign roles. Users think the live editing, version history, and integrated chat make teamwork efficient, though some mention minor syncing delays with many collaborators.

Leave comments and notes on documents for others to view

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Makes changes to document features such as text, fonts, formatting, etc.

It gives you a simple way to create documents from scratch or templates, export in multiple formats, and automate repetitive tasks. Some reviewers find the template variety, ease of use, and autosave valuable, but note complex formatting can be limited compared to other word processors.

You can organize, search, and manage documents using folders, labels, and Google Drive integration. Reviewers indicate it’s easy to keep files accessible and organized, with version history and access controls, but some desire more advanced sorting and filtering options.

Review and analyze existing information across documents

Google Docs offers reliable cloud-based storage with autosave, 15GB free space, and access from any device. Users find it convenient for organizing, retrieving, and backing up documents, though some wish for better folder management and more advanced organization options.

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Convert files to a different format

With Google Docs, you can easily share files with anyone, set custom permissions, and collaborate in real time. Reviewers appreciate the flexibility to share via links or email, seamless integration with Google Drive and Slack, and granular access control for secure teamwork.

Search for specific words or phrases within a document or database

Access software remotely via mobile devices

Allow users to create, edit, and sort multiple notes

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Ability of websites, web applications, or mobile applications to function without an active internet connection

Tools to facilitate the production of information and promote efficiency

Plan and coordinate all the resources, costs and time needed to execute assignments

Timed notification for any upcoming task, deadline, appointment, or activity

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.5 (28,863)

4.5

Based on 28,863 reviews

## Pricing

Value for money

4.8 (20477)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/160756/Google-Docs/pricing/)

Business Starter

$6.00

Per User,Per Month

It includes:

-   100 Participant Video Meetings
-   30 GB Cloud Storage Per User
-   Custom Secure Email

Business Standard

$12.00

Per User,Per Month

It includes:

-   150 Participant Video Meetings
-   2 TB Cloud Storage Per User
-   Custom Secure Email

Business Plus

$18.00

Per User,Per Month

It includes:

-   500 Participant Video Meetings + Recording
-   Attendance Tracking

Value for money

4.8 (20,477)

4.8

Based on 20,477 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (18511)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (18,511)

4.4

Based on 18,511 reviews

## User reviews

Overall rating

4.7

Based on 28,972 reviews

Filter by rating

5(21688)

4(6412)

3(801)

2(57)

1(14)

Mentioned topic

Sorted by most recent

AY

Aaron Y.

Student

Writing and Editing

### "Aaron Docs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 1, 2026

Overall a very good product that I have been using throughout my education and even personally. It is my goto document software.

Pros

Google Docs is a very simple software concept with a good user interface. It is very easy to collaborate on the same doc as well with others

Cons

Sometimes the formatting inside docs can be a bit awkward, especially after inserting images. There are not many diverse options to support image wrapping (only basic ones)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RI

Ricardo I.

Self Employed

Arts and Crafts

### "It get's the job done, just don't expect good design tools."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 31, 2026

My overall experience with Google Docs it's fair. Ot get's the job done, it accepts most common text files, and can convert them to PDF.

Pros

What I like most about Google Docst is that it's compatible with Microsoft Office files, and that it offers PDF conversion.

Cons

What I least like about Google Docs is the available formatting, the way it implements foreign objects (pictures, graphs, etc) and the available list of fonts could be longer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kwang Y.

Contractor

Computer & Network Security

### "Google Docs; Another Amazing Powerhouse Application/Platform? by Google"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

I love using Google docs because of its compatibility and ease of use when using the application and Google products

Pros

the ease of use and amount of features that are practical and also very versatile. any bugs or issues I have with anything Google related; the team always is very prompt with customer support and giving me my value for my money.

Cons

I wish I could have more cloud storage but I think the price is incredibly low and almost a steal for me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

NA

Arts and Crafts

### "Google Docs Great for General Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Overall, I enjoy Google Docs for general use. Using it as a wedding planning template amongst bridal party is useful rather than constantly sending new updated files, Google Docs will update right away and you just open via the same link/file. It's makes it very easy to share documents, just copy paste the link to whomever or wherever you want to share it to and people can access it. You can also adjust the permissions given to those who have access, whether they can edit, only view, or comment.

Pros

Google Docs lets you work on document and share with others simultaneously. Any edits you make will show real time to the other. There is an array of templates to download and use to make document creation easier. Everything is stored online in your Google drive, you can manage the folders as well. It is free to use and most templates are also free, some you need to pay if you find from other sources but you can find quite a lot of good templates to use for Google Docs. You do not need to have the Docs open if someone else works on it to have their edits sync, it will automatically sync together. You can also write comments or use chat box, see the history of who edit what part and revert edits there if a mistake happens. Their customer support is also very fast, responsive. I accidentally deleted a file before one time without noticing and couldn't find it in the recently deleted so I reached out to support and they were able to help me recover very quickly.

Cons

If you want to open anything that was originally from MS Word onto Google Docs, it will sometimes shift things around like images, tables, etc. But you can still open MS Word docs with Google Docs. There also isn't as many editing tools as MS Word has but it is not bad overall for general use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Seven J.

Medical Receptionist

Hospital & Health Care

### "Best Value for your Money Ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Google Docs is great for storing files across many different desktops and devices. If you have multiple people working on the same projects, it's perfect for allowing everyone to collaborate and access the same things.

Pros

Value for Money Customer Support Ease of Use Features Bugs and Issues Cloud Storage File Syncing Great Templates

Cons

It can be hard to reformat things with pictures. That tends to be a problem most of the time. Otherwise it's great

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Samuel S.

Accounts Assistant

Sports

### "Google Docs is the go to for Linux Users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2026

Overall i think Google Docs is a great alternative to Microsoft Word especially for those who cannot use it due what ever reason that may be. It is definitely here to stay in my work flow.

Pros

As someone who uses windows and linux OS between my home office and work office Google Docs is the the go to simply for the ease of having all my files in one place.

Cons

There is a bit of a transition period from switching from Microsoft Word or Libreoffice as they aren't all exactly the same. But Google Docs makes this transition intuitive with their basic layout.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Started using a Linux based operating system at my home office

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kevin R.

Operations Manager

Telecommunications

### "FREE Word Alternative"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 27, 2026

Pros

FREE and works in a pinch. Can do what you need without ever needing to pay for anything. Syncs well with all of your Google accounts, drive, etc.

Cons

Not 100% the same as Word, so it works when you need something free, but I much prefer Microsoft Word.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

lost access to my work Microsoft account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Arnold D.

Senior agent

Information Technology and Services

### "Enhancing Team Collaboration and Efficiency with Google Docs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 27, 2026

My overall experience with Google Docs has been very positive. As a Senior Agent at iQor, it has helped improve collaboration, productivity, and document management within the team. The platform is easy to use, accessible from different devices, and allows real-time editing and communication, which is very helpful in a fast-paced work environment.

Pros

What i like most about google docs is its real-time collaboration feature. As a senior agent at IQOR , it makes teamwork more efficient because multiple user can edit, comment, and review document at the same time. it also auto-save changes instantly ,reducing the risk of losing important information. the accessibility from and device and easy integration with other google workspace tools help improve productivity and communication within the team.

Cons

What i like least about google Docs is that some advanced formatting and editing features are limited compared to the other document softerware like Microsoft word. There can also be occasional lag or formatting issues when multiple user are editing a large document at the same time . in addition, it relies heavily on a stable internet connection for the best performance, which can sometimes affect productivity during connectivity issues.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I feel it more productive and easy to handle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Anna B.

Kinesiologist

Health, Wellness and Fitness

### "Google Docs for writting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 27, 2026

Google Docs is very easy and accessible. It's free and can do almost everything that Word can do and autosaves so you never lose what you wrote.

Pros

I like that the document is always available online. It is very easy to share with other people and work on it all together.

Cons

It does not have all the features that Word has, so I am sometimes limited in what I want to do. It also uses cloud storage which is limited per account.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Available online and easier to work as a group on the same document.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew M.

Owner

Computer Software

### "Simple but effective Word processor"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 26, 2026

Pros

Online document collaboration at it's best. Easy to use, quick to start and included by default with Google Accounts. also docs.new is great

Cons

It can be a bit confused as to what it wants to be with new products coming on the market. I would prefer it to stick to traditional documents

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160756/Google-Docs/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Google Drive vs Google Docs](https://www.capterra.com/compare/160756-161425/Google-Docs-vs-Drive)[Google Workspace vs Google Docs](https://www.capterra.com/compare/160756-247901/Google-Docs-vs-Google-Workspace)[Microsoft Word vs Google Docs](https://www.capterra.com/compare/160756-227146/Google-Docs-vs-Microsoft-Word)[Microsoft 365 vs Google Docs](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)[OneDrive vs Google Docs](https://www.capterra.com/compare/160756-161304/Google-Docs-vs-OneDrive)[Microsoft SharePoint vs Google Docs](https://www.capterra.com/compare/1167-160756/SharePoint-vs-Google-Docs)[Dropbox Business vs Google Docs](https://www.capterra.com/compare/143068-160756/Dropbox-Business-vs-Google-Docs)[LibreOffice vs Google Docs](https://www.capterra.com/compare/158981-160756/LibreOffice-vs-Google-Docs)[Docusign vs Google Docs](https://www.capterra.com/compare/121506-160756/Docusign-vs-Google-Docs)[Adobe Acrobat vs Google Docs](https://www.capterra.com/compare/160756-251329/Google-Docs-vs-Adobe-Acrobat-DC)

[iScanner vs Google Docs](https://www.capterra.com/compare/160756-10005668/Google-Docs-vs-iScanner)[Confluence vs Google Docs](https://www.capterra.com/compare/136446-160756/Confluence-vs-Google-Docs)[Connecteam vs Google Docs](https://www.capterra.com/compare/153140-160756/Connecteam-vs-Google-Docs)[Box vs Google Docs](https://www.capterra.com/compare/148766-160756/Box-vs-Google-Docs)[iCloud vs Google Docs](https://www.capterra.com/compare/160756-204717/Google-Docs-vs-iCloud)[monday.com vs Google Docs](https://www.capterra.com/compare/147657-160756/monday-com-vs-Google-Docs)[iLovePDF vs Google Docs](https://www.capterra.com/compare/160756-173963/Google-Docs-vs-iLovePDF)[Notion vs Google Docs](https://www.capterra.com/compare/160756-186596/Google-Docs-vs-Notion)[File Viewer Plus vs Google Docs](https://www.capterra.com/compare/160756-210571/Google-Docs-vs-File-Viewer-Plus)[Microsoft OneNote vs Google Docs](https://www.capterra.com/compare/160756-227211/Google-Docs-vs-Microsoft-OneNote)