# Google Docs Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Docs Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/160756/Google-Docs --- # Google Docs Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Docs ## What is Google Docs? Web-based document editor platform designed to store, create and edit spreadsheets, use templates, create charts, comment on documents, and more. It allows real-time editing and secure sharing and offers features such as smart compose to help users write and edit Word files. The tool also helps convert docs to PDFs, track changes, and more. With real-time co-editing, multiple team members can work on the same document simultaneously, eliminating the need for version exchanges. Sharing settings offer control over access, while revision history allows reverting to earlier versions. Google Docs also provides templates and integrations with Google Workspace apps like Google Meet for enhanced collaboration. As a comprehensive online editor, Google Docs combines intelligent assistance, seamless collaboration, and security to help users create high-quality content efficiently. ## What is Google Docs used for? [Document Management](https://www.capterra.com/document-management-software/)[Productivity](https://www.capterra.com/productivity-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 29,004 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Pros & cons Effortless document sharing tools Free and cost-effective solution Formatting and compatibility challenges Dependence on stable internet Starting price $6 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Document Management / 2026 - Productivity / 2026 Our "Best of" badge program showcases products with the highest ratings... - Document Management / 2026 - Productivity / 2026 Do you work for Google Docs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.google.com/webhp&name=Google Docs) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Docs 4.7 (29,004) VS. [4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $6 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (28,927) Ease Of Use 4.5 (6,001) Value For Money 4.8 (20,500) Value For Money 4.3 (4,622) Customer Service 4.4 (18,538) Customer Service 4.4 (4,417) ## Google Docs alternatives [4.6 (5,254)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (4,217)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (9,360)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,511)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [View all alternatives](https://www.capterra.com/p/160756/Google-Docs/alternatives/) ## FAQs about Google Docs Overview ### What problems does Google Docs solve? Google Docs solves version-control chaos, slow email-based reviews, lost work from missed saves, and access problems across devices. It gives marketing teams, teachers, students, sales staff, and remote project groups one live document for simultaneous editing, comments, permission controls, and revision history, reducing duplicate files and meeting-note confusion. Answer based on 16797 reviews Overview ### Which roles and teams benefit most from Google Docs? Google Docs benefits business owners, executives, project managers, educators, students, and administrative teams that need fast, collaborative document creation. Marketing, consulting, and design professionals use it to draft content, collect feedback, and share updates, while software and operations teams rely on it for documentation, planning, and cross-functional coordination. Answer based on 28888 reviews Overview ### What company size and industries is Google Docs built for? Google Docs is built for businesses of all sizes, with strongest adoption among small businesses at 70% and Education Management at 7%. It also serves enterprises at 17% and midsize businesses at 14%, with common use in Computer Software and Marketing and Advertising at 6% each, mainly for document management. Answer based on 28986 reviews Features and Usability ### What are the key features of Google Docs? Google Docs includes core document editing and document sharing, with real-time co-authoring, comments, suggestions, and version control. Key differentiators include auto-save, access controls and permissions, and mobile access for editing from phones or tablets. It also supports file conversion, templates, and cloud document storage for centralized file management. Answer based on 11361 reviews Pricing ### How much does it cost and what fees or limitations are included? Google Docs starts at $6/user/month with the Business Starter plan; Business Standard costs 12/user/month and Business Plus 18/user/month. A free version and free trial are available. Reviewers often call the free tier enough for basic use, but some note limited free storage and fewer advanced Word-style features. Answer based on 2290 reviews Integrations ### Which third-party tools and platforms does Google Docs integrate with? Google Docs integrates with more than 20 third-party tools and platforms, including Microsoft Word, Microsoft Excel, Google Drive, Gmail, Google Sheets, OneDrive, Grammarly Business, and Slack. It also connects with Google Slides, Google Forms, Google Calendar, and Google Classroom for document sharing, editing, storage, and collaboration. Answer based on 10930 reviews Getting Started and Support ### How easy is it to onboard and train a team on Google Docs? Google Docs is easy to onboard for most teams because it runs in a browser, feels familiar to Word users, and requires little setup. Video training is available, and reviewers also mention online tutorials and help documentation. Nontechnical users usually get started quickly, while admins and less tech-savvy staff may need extra guidance on sharing, permissions, and file organization. Answer based on 557 reviews Getting Started and Support ### What customer support options does Google Docs offer, and how do users rate the experience? Google Docs offers email/help desk, chat, phone support, a knowledge base, and FAQ/forum resources. Users often rely on the help articles and community forum for answers, with mixed views on direct support: some report helpful resolutions and responsive agents, while others describe slow replies, long phone waits, and difficulty reaching a live person. Answer based on 312 reviews Security ### How does Google Docs handle data security and access control? Google Docs uses document-level permissions to control who can view, comment, or edit, with ownership settings, privacy controls, version history, activity tracking, autosave, secure cloud storage, and optional two-step verification through Google accounts. Some reviewers note permission settings can be confusing, and sensitive-data protection and encryption controls may feel limited. Answer based on 2016 reviews ## Who uses Google Docs? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 1,060 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 1,060 reviews Administrative 30% Administrative 30% Education & Learning 9% Creative & Design 9% IT & Software Development 8% Others 44% Top industries Based on 1,060 reviews Information Technology and Services 36% Construction 18% Education Management 18% Computer Software 15% Other 13% ## Pros and Cons Effortless document sharing tools 97% positive reviews out of 9936 Most reviewers indicate document sharing is straightforward, allowing easy access, collaboration, and permission control across devices and teams. Ravi K Management Trainee, 201 - 500 employees. "I can create my required documents and as it would be available online , i can share them to my required team members in a few more clicks." Formatting and compatibility challenges 65% negative reviews out of 3104 Most users report formatting limitations, especially when importing, exporting, or printing documents, causing layout issues and extra editing. Kelley C Project Manager, 5,001 - 10,000 employees. "I wish there were was a stronger compatibility with Word - I have several .docx files that won't open into Google Docs, and I frequently run deal with formatting glitches that take extra time to correct." Free and cost-effective solution 98% positive reviews out of 1885 Most users report pricing as a major advantage, highlighting Google Docs’ free access and full functionality without hidden fees. Dependence on stable internet 62% negative reviews out of 1532 Most reviewers find Google Docs’ reliance on internet connectivity frustrating, limiting access and editing when offline or with poor connections. Garima P Senior Manager - Corporate Training and Placement, 5,001 - 10,000 employees. "Only thing I like least about Google Docs is how dependent it feels on stable internet connection - when the network is weak, the experience quickly become frustrating and limiting." Seamless multi-user document editing 99% positive reviews out of 1613 Most reviewers describe real-time collaboration as invaluable for teams, enabling instant updates, comments, and efficient teamwork from any location. Vivekkumar J Deputy Manager, 201 - 500 employees. "The real-time collaboration is unmatched. When my team is drafting detailed project reports or ecological restoration plans, being able to all jump into the same document and leave comments without version-control nightmares is a huge relief." Limited image management features 63% negative reviews out of 803 Most reviewers describe image handling as cumbersome, with difficulties in placement, resizing, and maintaining quality, especially in complex documents. Julian H UX Consultant, 11 - 50 employees. "Some very specific issues such as importing hires images (this can be problematic as Docs sometimes automatically downsizes those images, with no clear fix)." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. File Sharing 4.8 (5,597) 70.57% of 5597 reviewers that rated this feature as important or highly important With this capability, you can easily share documents via links, email, or attachments, and set permissions for viewing, commenting, or editing. Reviewers appreciate the flexibility, real-time collaboration, and seamless integration with Google Drive and Slack. Collaboration Tools 4.7 (4,864) 65.63% of 4864 reviewers that rated this feature as important or highly important Google Docs gives you real-time editing, commenting, and version tracking for teamwork. Reviewers appreciate simultaneous editing, easy sharing, and efficient feedback, noting integrations with tools like Grammarly and WordTune, though minor syncing delays can occur with many users. Document Generation 4.7 (4,098) 59.79% of 4098 reviewers that rated this feature as important or highly important You can quickly create documents from scratch or templates, export in various formats, and use built-in editing tools. Reviewers appreciate the ease, template variety, and cloud backup, but some mention limited advanced formatting compared to other word processors. Document Storage 4.7 (2,176) 68.29% of 2176 reviewers that rated this feature as important or highly important Google Docs offers automatic cloud-based saving, accessible from any device, and provides 15GB of free storage via Google Drive. Users think autosave, search, and organization are valuable, though some wish for improved folder management and more intuitive organization. Secure Data Storage 4.6 (1,855) 69.38% of 1855 reviewers that rated this feature as important or highly important It helps you keep documents safe with encryption, access controls, and two-factor authentication. Reviewers indicate confidence in data security, autosave, and privacy, though some wish for more granular encryption and security settings for sensitive information. Document Management 4.7 (1,675) 58.69% of 1675 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Google Docs 42 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Communicate using direct chat or messages within the system Google Docs gives you real-time editing, commenting, and version tracking for teamwork. Reviewers appreciate simultaneous editing, easy sharing, and efficient feedback, noting integrations with tools like Grammarly and WordTune, though minor syncing delays can occur with many users. Leave comments and notes on documents for others to view The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Makes changes to document features such as text, fonts, formatting, etc. You can quickly create documents from scratch or templates, export in various formats, and use built-in editing tools. Reviewers appreciate the ease, template variety, and cloud backup, but some mention limited advanced formatting compared to other word processors. Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Google Docs offers automatic cloud-based saving, accessible from any device, and provides 15GB of free storage via Google Drive. Users think autosave, search, and organization are valuable, though some wish for improved folder management and more intuitive organization. Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Convert files to a different format With this capability, you can easily share documents via links, email, or attachments, and set permissions for viewing, commenting, or editing. Reviewers appreciate the flexibility, real-time collaboration, and seamless integration with Google Drive and Slack. Search for specific words or phrases within a document or database Access software remotely via mobile devices Allow users to create, edit, and sort multiple notes A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Ability of websites, web applications, or mobile applications to function without an active internet connection Tools to facilitate the production of information and promote efficiency Plan and coordinate all the resources, costs and time needed to execute assignments Timed notification for any upcoming task, deadline, appointment, or activity Search and filter data across systems to locate required information by entering keywords or certain criteria It helps you keep documents safe with encryption, access controls, and two-factor authentication. Reviewers indicate confidence in data security, autosave, and privacy, though some wish for more granular encryption and security settings for sensitive information. Allow users to access multiple services after entering their login credentials once Attach digital tags to documents and assets for identification, search, or monitoring purposes Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Track revisions and updates made to files and navigate between different versions Get Advice We can help you find the software with the features you need. Features 4.5 (28,895) 4.5 Based on 28,895 reviews ## Pricing Value for money 4.8 (20500) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/160756/Google-Docs/pricing/) Business Starter $6.00 Per User,Per Month It includes: - 100 Participant Video Meetings - 30 GB Cloud Storage Per User - Custom Secure Email Business Standard $12.00 Per User,Per Month It includes: - 150 Participant Video Meetings - 2 TB Cloud Storage Per User - Custom Secure Email Business Plus $18.00 Per User,Per Month It includes: - 500 Participant Video Meetings + Recording - Attendance Tracking Value for money 4.8 (20,500) 4.8 Based on 20,500 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (18538) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (18,538) 4.4 Based on 18,538 reviews ## User reviews Overall rating 4.7 Based on 29,004 reviews Filter by rating 5(21711) 4(6420) 3(802) 2(57) 1(14) Mentioned topic Sorted by most recent BR Biannel R. Analista VP Consumer Services ### "Google Docs: The Ultimate Collaborative Canvas Bound by Web-Based Limits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 11, 2026 My overall experience with Google Docs has been incredibly transformative and satisfying, establishing it as the gold standard for collaborative work in the cloud, although it still falls short of traditional software when it comes to heavy editing or highly advanced design tasks. In terms of productivity, Google Docs has achieved something extremely difficult: eliminating technical friction. The fact that an entire team can sit down and draft a business proposal remotely, without dealing with "who has the latest version" issues, is one of its greatest advantages. Pros Its greatest strength, and what people like most, is its revolutionary and flawless real-time collaboration capabilities. Google Docs didn't invent the word processor, but it completely redefined how teams create, edit, and share content without the need to send endless versions of a file via email. Cons Despite being the king of cloud collaboration, Google Docs has severe limitations when demanding advanced professional performance or when working offline. Its focus on lightweight design and web-based simplicity leaves it far behind traditional desktop giants like Microsoft Word. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Spencer H. Software Developer Information Technology and Services ### "I’m a big fan of Google apps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 11, 2026 Pros I’ve always loved using Google Docs. It’s not just for creating text documents, it’s awesome for sharing them too! Even the free version gives you a lot of flexibility to work with. Cons Honestly, nothing bad to say, I’ve loved using Google Docs and also other Google apps. They have been great for everything I need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Ashley L. Social media and marketing management Marketing and Advertising ### "10/10 Highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Overall, I highly prefer it and I like it better than Microsoft Word. It’s way easier to use and very user friendly. Pros Google Docs is extremely user friendly. I like how quick the page loads and how easy it is to get my work done. Cons Sometimes I need to use a feature that I don’t use on a regular basis but with the search feature it makes it easy to find what I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Makenna O. Marketing Manager Facilities Services ### "Google Docs - The GOAT?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 I use Google Docs for both work and personal use. Its newest feature allows you to add in digital signatures! Pros There are many things that I enjoy about Google Docs, but my favorite feature is that it is completely free! Cons There is one thing that bothers me about Google Docs and it's this: The formatting is not easy to change. Word definitely allows you to be more customizable. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) I made the switch because Google Docs is free! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Joseph D. Administrative Manager Hospital & Health Care ### "Effective, Simple User Interface To use." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 10, 2026 My overall experience with Google Docs has been very positive. It is easy to use, reliable, and makes collaboration simple through real-time editing and sharing features. The automatic saving and version history are particularly useful and help prevent lost work. While it can be somewhat limited for complex formatting and large documents, it performs very well for everyday writing, note-taking, and team projects. Overall, it is an efficient and convenient tool for document creation and collaboration. Pros What I liked most about Google Docs is how frictionless collaboration feels. You can have multiple people editing the same document at once, see changes live, leave comments, suggest edits, and never worry about emailing around different file versions. It turned document editing from a solo activity into something much more interactive. Cons What I would least like about Google Docs is that it can feel limiting for advanced document work. Below are few lis limits: Less powerful formatting than Microsoft Word for complex layouts, academic papers, books, or heavily formatted reports. Formatting inconsistencies when importing or exporting Word documents. Performance issues with very large documents, especially those with many images, comments, or collaborators. Internet dependence for the smoothest experience, even though offline mode exists. Limited customization compared with desktop applications that support extensive add-ins and advanced features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM maria m. communication Apparel & Fashion ### "easy collaboration and reliable document editing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 My overall experience has been definitely positive. It is reliable and user-friendly so create, edit, and share documents. Pros How easily it is to create, collaborate, and edit in real time with several people, and share them with other people. The fact that it automatically saves to the cloud and is easy to access from any device is a major advantage. Cons I would say that some advanced formatting, layout, and publishing features are less powerful in desktop word processors. Large documents can feel slower to edit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Georgia Belletti L. Addetto alle vendite Retail ### "Brilliant Cloud Based Document Application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Google Docs has significantly improved the collaboration in our company through communication and information sharing There is cloud document storage and access from Google Docs Pros We use Google Docs for reliable and efficient documents creation and this ensures high collaboration The app gives timely documents editing and updates, which foster teamwork The app has automated backup process of all our documents Cons The app is ineffective in document design and this makes it less efficient Some complex documents faces some inconsistency in formatting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Celine J. Content Manager Consumer Services ### "Google docs review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 10, 2026 Pros I use Google Docs to write and share documents quickly; it is also highly effective for group projects. Thanks to its generous free storage, I can save a large number of documents without worry. Cons Aside from the occasional bug, Google Docs seems fine to me and doesn't have many downsides; it's virtually free and highly collaborative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lisa P. Senior Data Analyst Information Technology and Services ### "Google Docs makes drafting ideas Feel Efforthless" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 10, 2026 Google Docs has always treated me well. Because it stresses simplicity and accessibility, it has become my main tool for creating proposals, meeting notes, and content outlines. It concentrates on enabling individuals to quickly create and share papers rather than confusing consumers with capabilities. The perfect connection with other Google Workspace apps helps to increase efficiency and maintain organized processes. Pros The way Google Docs eliminates friction from the writing process really caught my attention. I frequently move across devices throughout the day, so it has been quite helpful to be able to keep working without fretting about version conflicts or file saving. The document history tool is also underappreciated; it enables me to experiment with material freely since I know I can always go back in time if required. Cons Some advanced editing and publishing capabilities are still behind what specialized document software offers. Offline functionality works, but the setup process isn't always obvious for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Ryan W. Operation Manager Information Technology and Services ### "Easy document creation tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Pros I like that I can see every edits in real time and leave comments. The interface is simple and straightforward. The progress save automatically when switching between devices. Cons It works offline but not very smooth. And when working on large files there were some lag and slower loading time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/160756/Google-Docs/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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