Who Uses This Software?

Any company who wants a rock solid desktop time clock app that works in the cloud. Collect and manage work hours from one or remote locations. Looking to get a real desktop app up in 5 minutes??


Average Ratings

205 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $14.95/month
    See pricing details
  • Pricing Details
    up to 5 employees
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Duoserve
  • www.duoserve.com
  • Founded 2001
  • United States

About TimeFlow

TimeFlow is a revolution in employee time management. It is the first and only desktop time clock app that works through the cloud. While other solutions force a slow and tedious web page on you, our real software experience gives you a efficient and easy to use solution for your workforce. Get your employees to punch in and out without a browser. You like apps on your phone why not on your desktop? Add a biometric option and you've got a rock solid solution to your payroll needs. 30 days free!


TimeFlow Features

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking

TimeFlow Reviews Recently Reviewed!


Works for Us!

Jul 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality is incredibly easy! We don't have a lot of issues using the software and it's great to have it on multiple computers in the office. Before we were only able to have it on one.

Cons: There are some feature that we don't really use so it would be nice to take those feature off. It was also hard to submit our credit card online after our because the expiration date only went up to 2020. Renewing the service took a lot longer than I was expecting.

Overall: Once we upgraded to the online system it has been incredibly smooth and convenient for our office. We have been using it for several years and have had little to no problems using it.

Recommendations to other buyers: *PLEASE NOTE I didn't have enough characters for the first part of the review so it was rejected the first time around. For some reason when it took me back to fix the issue, the stars that I put for the review changed. Easy to Use would be 5 Stars, Value for Money would be 5 Stars and Customer Service would be 4 stars.*

Great software

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my employees can see the time of their last punch when they clock in/out. If an employee forgets to punch in, they see that when they leave. We catch and correct errors much more quickly than we did with a card swipe system.

Cons: Wish there were an "undo" button or that changes would revert to the original punch time unless confirmed in the Admin/management menu. On rare occasion a shift manager has made a change to the wrong day and realized it before saving, but has to remember what they changed to put the original punch back.

Overall: We purchased TimeFlow software in 2012 to replace a system that used time cards. we have been happy with our purchase.

Recommendations to other buyers: Our business day extends past midnight. It would be nice to be able to adjust the time as well as days of the week that a pay period starts and ends.

Overall Good - But Wish It Was GREAT

Jan 10, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use - like the biometric feature and reports easy to read.

Cons: Needs additional features as explained in comments submitted. Support not always available when needed due to time zone differences.

Overall: We use the Duoserve Timeflow as our main Electronic TimeClock. There are many features we like about it, however, it falls short in areas that we would prefer to have....such as different categories for time away such as Birthday, Jury Duty, Funeral or any other categories covering time away. It's not appropriate to lump these absences into "Vacation, Holiday, Sick or Regular". Also, being in the Eastern Standard Time Zone, we have issues getting support when as timely as we would like. Other than those things, we find it suits our needs adequately enough and decent value for the price.

Recommendations to other buyers: Need more categories for absences....such as Jury Duty, Funeral/Bereavement/Birthday/Training/Etc

We have used the TimeFlow clock for our office for 2 years now and we love it.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easy to log in for each individual employee. The set up for payroll viewing on employees is not only easy to use and navigate but extremely helpful when it comes time to submit payroll.

Cons: To be honest, the only thing that I can even think of is that we update the background depending on season/occasions...it would be nice to have more options for customizing the wallpaper.

Overall: The time spent on payroll is cut down quite a bit. I allows each individual worker to not only view but print out their hours while keeping the privacy of everyone else's profiles protected by adding a password. It has helped accountability for time worked honest and fair. It also gives great reports for punctuality/tardiness which has helped when doing reviews with each employee monthly.

Great Time Clock for the Money!

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Does exactly what I need it to do.

Cons: Sometimes it has weird Defaults I'm sure it's an operator error but I know how to get around them now so it's not a big deal.

Overall: I have 5 Employees that use this everyday. It's easy for them to punch in and out multiple times a day. When I am ready to run time sheets for the week it's simple and easy. I just review everyone's entries and make sure they are correct. If I need to make a change it's super simple and quick. Once the times are correct I can easily run a summary of the time and print that out to log into Quickbooks Payroll. Takes me about 15 minutes every other week. I highly recommend this it's affordable and it actually works.

Recommendations to other buyers: Make it work on a MAC!!!!!!

Vendor Response

by Duoserve on January 24, 2017

Thank you for your review Keli. You can use Parallels on Mac to run TimeFlow. Many of our users do that.

Excellent punch clock, excellent value

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used the Duoserve Timeflow app for many years now, and it is very helpful and easy to use. All of my employees find it very convenient. It is quick for them to punch in and out, but it also has many reports which they can run themselves. As the manager, this app gives me good tracking capability of each employee, they punctuality, sick time, vacation time (paid and unpaid) and probably more. Also, editing punches for when people forget is quick and painless. A+

Cons: I would like to see more customization in the future. The product has remained largely unchanged in the 5+ years I've been using it.

Excellent, Easy to use, Employee Time-keeping

Jan 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use

Value for the cost

Easy installation

Helpful customer service and quick support

Cons: Takes some time to learn all the features, but it's down more to the individual user than the app itself

Overall: We are a small business with 5 employees. From installation to implementation, TimeFlow has been absolutely amazing and painless. Customer Service was very responsive and helpful when we ran into a bump during installation. We installed on a Windows 7 PC, no issues, it has been running without a problem for years now. Employee punching in and out is super easy, especially for those that are not computer-savvy.

Recommendations to other buyers: Simple, easy to use eamployee time-keeping tool. Highly recommended.

I wish it ws easier to correct staff hours when they forget to punch in.

Aug 05, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It allows me to know when my staff actually get to wk and leave. I hated the honor system of writing down hours. Funny how everyone rounds up on their own.

Cons: The admin feature of correcting hours and the login is too easy for staff to look over my shoulder and see/learn my password. A finger print system for touch screens would be excellent to prevent copying passwords and clocking someone else in.

Overall: Cost effective since past staff writing down hours would round up and it cost me a lot in the end of the month. Bad is when our internet is down, we can not connect to the server and keep accurate staff hours.

It is Now Updated and Works Much Better!

Jun 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Add convenience in the workplace. Both employers and employees find it resourceful.

Offers ability to keep up with everything employee managers need to know about their employees during the work hours.

Increases productivity

Cons: Vendors of the software take long to update their stuffs. There is no timely update when required unless creators of this software begin now.

Overall: TimeFlow software has a simple step by step installation. It works on most modern machines. Both expert computer wizards and novices can install the software and adding employees to start accounting for their work sign in and sign out is very easy. The newly updated software is secure and safe and this gives users peace of mind.

Recommendations to other buyers: Those who used the old version will find this one more resourceful and useful.

I use TimeFlow daily as an admin and usually have no qualms.

Jan 25, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that you are able to run reports, and easily edit clock in/out times. I also like how the types of clock ins are separated by vacation, holiday, sick, etc.

Cons: I do not like that when changing the date for a holiday or vacation day, you have to move it from "approved" to "pending" then back to "approved." As the admin, you should be able to change it without any errors. I also do not like that I cannot run an annual report. I do not like the discrepancies between reports as far as how OT is accrued with sick days/holidays/vacation. One report will include those hours in the OT accrual (which is inaccurate), and the other does not.

Excellent Cheap Time Keeping Software

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, no monthly fee and very reasonable price.

Cons: I really do not see any. I just use this to keep track of the hours of a few employees.

Overall: We have used this software for more than 6 years and so far we are very happy with it because we have a small number of employee (less than 10) and do not need a very expensive software. This software works extremely well for the price. I would recommend any employer who does not want to spend a lot of money and find a software who can do the job. On top of it we do not have to pay monthly fee.

Recommendations to other buyers: I spent a lot of time to look for one and luckily found this one.

Good Service

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and download at any given time.

Cons: Can be confusing at times on how to change or alter employees punches.

Overall: I have always had good feedback and help when requested. Good value for what you get. It took me a bit to learn the Time Flow system, but once learned was very easy to use.

Recommendations to other buyers: Good price for what you get.

Vendor Response

by Duoserve on January 07, 2017

Thank you for your feedback. We are glad you find TimeFlow simple to use and user friendly, as well as being a good value for the price. We welcome any and all feedback about features you would like to see, and you can always submit any suggestions through our support forum.

TimeFlow not working due to Technical issues, resolved quick and courteously. incentive for review

Dec 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple system for employees to locate their name and put in their password. Also the in and out boxed feature helps to prevent errors. Adjustments can also be make easily if there is an error.

Cons: Overall we have had no real problems. Possibly if the in and out time boxes were highlighted differently or if the time after you hit enter on the box was a bit quicker it would prevent some issues.

Overall: Quick and easy way to implement in and out times of all our employees. Great aid in doing payroll

A good program for keeping track of employee hours

Jul 10, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Can run reports, can install on multiple machines and data syncs up, easy to make time sheet corrections

Cons: Reports can be difficult to run (date ranges inaccurate); user interface can be slightly complex for our company's needs; clock in/clock out buttons have low contrast - can be confusing and employees will accidentally clock in/out twice in a row, throws off time sheets

Overall: Employees can be in charge of tracking their hours rather than supervisors, then administrator just needs to run report to verify hours

Great for Small Business

Apr 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have found that this program is easy to use and works very well for our small business to track time management for the few employees that we have. It is easy to add/hide employees for change in employment.

Cons: I have found that the customer service for this program can be lacking. We do not have problems often enough for consistent need for customer service support.

Overall: We benefit from being able to add employees and successfully track their time and gross pay for the pay period.

Generally, we really like it. Simple. Easy to use. However, ability to reach support is a major con.

Jan 31, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is simple and easy to use. Very few problems in that regard. Good options available. Fairly dependable.

Cons: It is Very difficult/almost impossible to get a hold of anyone there on the phone to assist when complications or questions arise. Experience difficulty when needing to transfer DuoServe to a new computer.

Overall: Simple, Cost Effective, Very few complications. We just need more helpful and responsive customer service when a complication does arise...especially on the phone. Thanks!

Time flow had to be replaced.

Jan 26, 2017
2/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It keeps track of time.

Cons: It cost us more than the value of numerous licenses and was still unable to move to our new server.

Overall: When we changes servers our IT provider spent an entire day with Timeflow support to no avail just trying to switch the program over. Now only available as online clock and we found much less expensive and so far as reliable Timeclock provider and we spent more on our IT rendezvous with Timeflow than buying multiple new licenses.

Recommendations to other buyers: Price out the online edition, Found much less expensive product, that has been much more functional.

Excellent Time Keeping Software

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use - from the setup to day to day functionality.

Cons: I'd like to be able to alphabetize my employee list, especially as new employees are added.

Overall: Our medical practice transitioned from an old time clock, with its propensity for errors (user and otherwise) to TimeFlow at the beginning on 2015. It has been a success across the board - from correcting an employee's time when they neglect to clock in or out, to running payroll reports, approving time off, etc. It's easy to set up, easy to use, and very easy to maintain. We're tremendously pleased with TimeFlow, and I highly recommend it.

Vendor Response

by Duoserve on March 23, 2017

Thank you for your review. We are glad TimeFlow replaced a system that wasn't working well for you. We look forward to serving you in the years to come.

Excellent Program

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is easy to use. Works well for our small business. Has just the right amount of functions for us to have productive use of a time clock for payroll purposes.

Cons: I am hard pressed to find something that I do not like about this program. We use it with no complaints in our office. We were provided an incentive for this review.

Overall: Easy to use. Can put all employees in and change as needed. Can track time efficiently and effectively.

We saved time AND money using TimeFlow - it works perfectly with our remote work locations.

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, simple to understand - nice user interface. Reports were also nice to read and review. This product has helped us facilitate working with employees from anywhere - allowing us to manage the timesheets and deal with payroll from anywhere!

Cons: I don't think there are any cons. It would be nice if it would notify or send text/email to remind user to punch in or out - some users always forget to clock out...!

Duoserve Timekeeping Software Review

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and requires virtually no explanation for new employees to begin using.

Cons: The only issue we have had is transferring the software from one computer to another (e.g. during computing upgrades).

Overall: We have used Duoserve for seven years and are very satisfied with the ease of use, accuracy, and functionality of the software.

Recommendations to other buyers: We have deeply appreciated that we since the purchase of the software seven years ago we have never paid anything else. This is highly unusual with any technology.

Problems with Timeflow.....

Sep 11, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Cost, easy to use but then again it doesn't offer very many features.

Cons: Every time it seems there is an update it messes up for our employee and she can't log in. She has to delete the program and re-install to get it to work. Very frustrating.

Overall: Not the easiest to get a hold of if you need to speak to someone due to such short hours they offer. I usually have to leave a voicemail and some one will finally email me a response. Not much actual phone contact.

IT professional that uses this software for clients looking for a reliable, easy to use timeclock

Feb 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's reliability, rarely has issues, always available. I have clients that have been using the software for over a decade, still happy with it.

Overall: I like the incentive program, where I receive something from Duoserve, but honestly, I would recommend the software even if there was no incentive, its a good product at a reasonable price.

Vendor Response

by Duoserve on February 13, 2018

We are glad that you as an IT person find this software a good fit for your clients, and that you tye have not had many issues for over a decade.

Makes payroll a breeze

Jun 15, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, easy installation

Cons: This product must be installed on each computer, so you can't access the timesheets wirelessly from a different location.

Overall: We use this product for recording timesheets for our two employees. It is very basic but does just what I need it to do. Easy to install, VERY easy to use, and makes processing payroll a breeze!

Recommendations to other buyers: I have never had to use customer service, so I can't speak to that - but then again, I've used this for 4 years and never had to contact customer service.

Makes keeping up with the hours easy and accurate. It is easy to learn and print out required report

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for employees to clock in and out. Easy to pay for holidays and sick days. I like how all the type of paydays are separated.

Cons: Not much I don't like about the software. No complaints as of yet. The only issue is when there is a server problem and the employees cannot clock in or out. But is simply corrected by reinstalling the software.

Overall: The easy clock in and out and submitted payroll reports for payroll.

We switched from Paper Cards and a timeclock to TimeFlow and its much easier for everyone.

Jan 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is easy, and easy to override or manage if necessary. The ability to utilized holidays, vacations, and normal working periods creates a very easy payroll day.

Cons: There is not a way to separate individual jobs out during a person's clocked in period (This isnt a HUGE deal though)

Overall: Faster payroll every week. We no longer have to calculate manual time cards and add everyone's hours together.

Overall Good Program

Jan 09, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good customer service.

Cons: User interface slightly non-intuitive.

Overall: The program is overall functional and certainly gets the job done. It is slightly difficult to train new people on the admin function - it's not immediately clear how to pull down employee records, but we are not displeased with this program and will continue to use it. Customer service is always very helpful with any issue we've ever had and displays courtesy, patience, and good communication skills every time we've called in.

Recommendations to other buyers: No

TimeFlow has been a great program to work with.

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I thoroughly enjoy how easy it is to use. The administrative functions are easy to understand and work with.

Cons: I dislike that when the computer is asleep and you use the spacebar to wake up the computer it will automatically clock in/out the clerk who was last clocked in/out.

Overall: We are easily able to manager associates and time sheets. It's one of the simplest easiest software I I have used for clocking in.

Decent time clock system. Would like to see some improvements, but it works for our needs.

Jan 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Simple clock in/out. I also like that each employee can see the hours they've worked and request sick/vacation days.

Cons: Would like to see a built in schedule that all employees can have access to. And since we are a retail store would love for there to be a way to track employee sales with the hours they worked. Don't know how to get in touch with customer support!

Has worked great for our small business

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Reports are simple and exactly what is needed for efficient time clock records.

Overall: We decided to use TimeFlow over 2 years ago to help better track our employee's hours and breaks. Since using TimeFlow our payroll has been made so much easier. TimeFlow is efficient, easy to use, and Cheap!! Thank you TimeFlow for such an amazing product to help make my job EASIER:)

Recommendations to other buyers: TimeFlow has been wonderful for us and our employees.

Easy program for small compaty

Jan 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use

Cons: If something not working, hard to get hold of customer service. But they are really helpful.

Overall: We are small company that have about 25 employees in 3 different locations. Timeflow perfectly meets all our needs. It is easy to create and customize reports, add new employees, adjust time. Simple clock in and out for all our employees.

Recommendations to other buyers: Take little time to learn how to set up, but really easy to use comparing to other programs

Sometimes the employees will clock out and it doesn't take.

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software is easy to use. It is easy to clock in and out, check your hours, add new employees, fix time. I like that it shows you if an employee never clocked out for the day.

Cons: A lot of times the employees will clock in or out and it doesn't work. They then have to call me so I can go in and fix it. Always logs off randomly.

Love it! Easy to use. Especially like the finger sign in.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I love the reporting features. We can change or add time quickly. It keeps the hourly payscale as well.

Cons: Customer Service is hard to reach at times. Once you email customer service they are quick at replying.

Overall: Ease of clocking in and out. Love the finger scanning device. Using the finger scan doesn't disrupt some else using the computer.

Great Software

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to pull reports and make corrections as needed

Cons: can be a little slow when opening the software; there is some lag time. Also, we are unable to download to our remote desktop server

Overall: TimeFlow is an excellent product we have used to track employee's hourly time for several years. It is easy to use yet sophisticated enough to offer features that make payroll much easier. We highly recommend!

Positive Review

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is for employees to clock in and out.

Cons: For our overnight employees, I wish there was a way for the software to recognize that their shift may start before midnight and end past midnight. Instead, the software always marks these punches as an error as though the employee never clocked out from the previous day.

Accurate and simple to use for staff

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple employee time entry.. There are very few issues when staff enters time in, time out for start of and end of day or during lunches and breaks.

Cons: Some setup areas are quirky. The initial view is hard to navigate so we always switch to trable view. Set up of new employees isn't always simple.

Overall: Time savings

Easy to use, accurate great reporting

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity of use ,the reports are well design and detail . the cloud service allows for peace of mind of data not getting lost .

Cons: would like to enlarge the font or format for easier reading ,other than that I don't have any complaint..

Overall: Time flow allowed me to track employee hours and keep a accurate and safe record of them .

Been using this software for years, there is a reason we haven't switched.... It's perfect!

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Installation was a breeze, the client application allows sign in from multiple locations and the database keeps track of all the information so I don't have to.

Overall: Simplification of my day, time is money and I couldn't even imagine how much time this one application has saved me, not only with record keeping but by eliminating mistakes as well.

TimeFlow does a great job of providing an easy to use software with a plethora of features.

Feb 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Tons of features. I can access the system from multiple stations. In addition, there are many filters that I can use to get a better understanding of my employee's work schedule.

Cons: Sometimes the software does not sync properly. While this is rare, it requires me to go back in and manually input the times.

review from a small business

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: cheap and easy

Cons: had problems updating to a newer version. I lost all my old data with the change.

Overall: I have a few full-time employees and many additional seasonal employees every year. I used to use a stamp clock for employees to clock in and out. Having an inexpensive digital time-clock has improved both the accuracy of clocking hours and is easy for reporting to my payroll company.

Digital time card system for small business

Jan 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and this is a cost effective program for a small business. We purchased license before it went to a subscription based program.

Cons: Not many Cons but it would be nice to have paid holidays automatically entered and avoid going through each employee every holiday.

Overall: I do not have to add up time cards.

The agents are helpful

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a very good program for keeping a handle on your employees time. It is easy to use and that keeps down the frustration of having to do time cards. I think is very good program.

Cons: What I like least about the program that it is hard to get in contact with representatives sometime. There's answers that you need right away and sometime it take days to reach someone. I don't remember getting a call back from a timeflow representative. I normally have to call them back from lack of response.

Overall: It is a very good program for keeping up with your employees time. I think the fingerprint device keep the employees on on his level. This way they cannot have another employee clocked them in and out.

We changed programs it was not a smooth transition.

Apr 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Easy for employees to use that is all I have to say about the pro and the payroll reports are easy to use.

Cons: Which it would intergrade with our payroll software plus if you say cloud base then it should be cloud based one month fee for as many computers as you need this one computer per office.

Excellent Time Clock

Jan 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I've been using TimeFlow for about 5 years. It's much better than a time clock. I would recommend this highly. This is an excellent product if you track time for employees.

Pros: Ease of use Can change time if errors are made

Cons: Slightly bulky database functions can take some getting used to but not a big problem

Recommendations to other buyers: I recommend this to anyone tracking employee time.

Easy to work with

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to clock in and out. Checking and fixing people's clock times is also fairly simple. Creating and printing reports is very easy.

Cons: When trying to adjust employees' times the start date is always months before, sometimes the previous year.

Overall: It allows us to keep track of our employees times accurately.

duoserve review

Jun 22, 2016
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: free

Cons: outdated

Overall: Usually very hard to print and create sheets. Always have to adjust every sheet so it prints correctly

Recommendations to other buyers: no

Vendor Response

by Duoserve on June 22, 2016

We appreciate that you have used this product for over two years. We are here to assist you. Please give us a call if you need any assistance with why your printer is not printing properly. We are not aware of any printing issues with our reports, but there is always a first time.

We no longer use

Jan 25, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I became use to it's functions but report structure was difficult reference conguant pay periods. Most people want a system that once you set a start date and pay period, automatic dates would appear in the report when run. IE if I ran payroll every two weeks, the report would show the next period when the report was opened

Cons: It went cloud based and became costly. Had some problems initiating. (Partially administrator ignorance)

Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Duoserve is easy to use and always accessible. Duoserve keeps the summary totals easy to track....speeds up the payroll process

Cons: Other employees(with cooperation) can still clock in or out for one another when they share their password.

Overall: The duoserve software gives me one less thing to worry about

Easiest time clock!

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: None

Overall: I love this software! It makes doing payroll a breeze. I am the Operations Manager at Graphic Equipment & Supply. We have used this software for more than 5 years now and I have never had any issues with it failing or locking up. The user interface is easy to navigate and any changes you have to make to employees for any reason is a breeze.

Recommendations to other buyers: If you are looking, look no further!

I have enjoyed using Timeflow, however, I wish there was an actual person to speak with.

Jul 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and accessibiltiy. I do like the reporting structure although, I think it needs a week of time option for reporting

Cons: No one to actually talk to for support questions. I do not like conversing online only when I have a problem. The reports menu could be improved.

great

Oct 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This product is very easy to use.

The staff has no difficulty when clocking in and out and I can print payroll very easily

Cons: The product does not really not have any cons.

I quess the only thing I do not like is if the staff does not clock out, the program keeps rolling for days

Use for a small office time keeping

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to use and to get reports, employees can monitor hours easily, wide range of reports which makes the software useful

Cons: Difficult to set up new user, usually have to get help since we do not do it that often. it would be nice to record vacation and sick hours easy

Over 5 years using it!

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Makes employee time tracking a breeze and payroll a lot faster!

It's very reliable and as long as you have internet works like a charm.

Cons: An offline mode would be great in case of internet outages as it won't let staff login in.

I can't really find any other issues.

Love it. Make my life as a bookkeeper so much easier, It only take me a few minutes to print reports

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set up, add new employees, adjust if someone forgot to clock in/out. And easy to use for our employees, there only 2 buttons in and out

Cons: It takes a little time to get use to it, but if you are using Excel - it should be no problem, as set up is pretty similar.

TimeFlow is an excellent product we have used to track employee's hourly time for several years. It is easy to use yet sophisticated enough to offer

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, easy to pull reports/time sheets. Great for making corrections as needed when an employee does/doesn't clock in/out correctly

Cons: A little slow when opening, there is some lag time. Also, it is not possible to download it on our remote desktop server

Capterra loader

working with timeflow over 8 years - 5 star software

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use, compatible with multi-user and printer reports are exactly what I need. option of password and fingerprint

Cons: customize the report by adding company logo for printing in timesheet summary and detail for each employee

Overall: saving a lot of time and headache

TimeFlow is super easy to use, very convenient and makes my life much better!

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time saver, convenient, easy, straight forward. This makes doing payroll a breeze. Even easy for my employees to check their hours.

Please note that I was given an incentive for my opinion however in no way has it influenced my honest review.

It is a good punch in/out time clock

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use punch in/out time clock. Employees are locked out of administration protocols. Easy to add/delete employees.

Cons: Monthly payments never end. If you switch the software to a different computer, then you may lose all of the data from the first.

We use this with our team, as they work all over the world

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Our team uses this software to log their hours and it helps since they work remotely. We are able to hold the team accountable through to pay them accordingly

Cons: They don't have an option for if you had less than 10 employees so if you only have 2 that you keep on payroll, then you pay the same amount as a company with more employees

Overall: We use this to log hours remotely with our company and pay our team with correct hours

have been using this software for many years. I like ease of use, functionality, dependability

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use software with great reporting features. tracks hours, employee time off schedule. inexpensive price poing

Cons: integration with quickbooks would be great to have functionality. maybe more features having to do with back office operation

Easy to use

Jan 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This software is very user friendly and easy to use on an everyday basis for both the staff members and administrators.

Cons: What i like least about this software is that there are not as many detailed reports as i would like built into a timeclock.

Overall: none

Very easy to use and understand

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Software is easy to use and read. All employees love to use this instead of a paper time card. I like being able to print the sheets in one easy report.

Cons: Is there a movie app for time flow. This would be useful for some folks, not me, but some.

TimeFlow by DuoServe

Jan 24, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: No monthly subscription fees

Cons: Newest version has monthly fees so I cannot upgrade

Overall: I have been using Timeflow for 7 years and am still using the non-subscription version where I do not have to pay monthly. I like the ease of use for my employees and the ease of use to print out the details for the payroll company.

Fantastic Solution for a Growing Business!

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick, easy, and fun

Overall: Absolutely love this software. It makes setting up new employees so easy and payroll a breeze. We got it when we had 3 employees, we use it with 15 employees now, and we'll continue to use it as long as we can. Danny Cash Hot Sauce runs a tight ship on Duoserve's TimeFlow!

Recommendations to other buyers: It's easy to install and use. Great value!

It's a fair price for what it is & does.

Jun 15, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It has all of the basic features we need.

Cons: Its server has to be installed & managed on the same computer.

Overall: It was a little harder than expected. Since the server can only be installed & managed from one computer.

Recommendations to other buyers: Add a less expensive similar cloud service, to make it easier to set-up, manage & use & update.

TimeFlow Alright

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy for staff to clock in and out from their computers

Cons: Difficult for the time to be correct on the system compared to the actual time

Overall: The system works alright for the number of staff we have, however I would be nice if the system was more user friendly for the admin side of it

Self explaining software, no training needed to use it.

Jan 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software has all the needed features I look for. These include clocking in and out, time editing, and reporting.

Cons: When your staff need the administrator to edit the time, sometimes it takes a few tries to get it done.

Love the product. Customer service stinks.

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: Software is easy to use and access. Fingerprint scanner is great when it works. Easy reports to make and use whenever you need it.

Cons: Customer service is horrible. Not responsive. Literally takes months. I currently have a ticket outstanding with no response about 4-6 weeks ago. For the second time in a year the fingerprint scanner is not working yet I am being charged for it.

Very easy to use, good program for keeping time records

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This program is easy to use. To set up employee log in is easy, printing out the time record for pay period is easy, it calculates overtime hours, and to edit the time sheet if necessary is not too difficult.

Do not feel as though it is worth the cost.

Apr 11, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The program is easy to use, but often we do have difficulties with the program freezing and shutting down.

Cons: I feel as though the cost of this product is too high compared to other available services and software.

TimeFlow is great!

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, and easy to set up on new computers.

Cons: I wish it was free; but, it's still worth every penny.

Overall: Our non-profit has been using TimeFlow for the last 3 years to keep track of our employees time for our payroll. This "timeclock" software has worked great.

very functional for our small staff of 4.

Feb 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: easy to install

easy to use a computer softeware

Space saving. Just need a computer which my office has 6.

Easily accessible to all staff members

Cons: sometimes it has glitches but company will work with us to solve.

We have had a few issues with uploading new workers. The company has helped us through their tech service to solve any issues.

Overall: easy and fast to install

Small business needs

Apr 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Logins, finding reports, and managing employee data is easy with TimeFlow.

Cons: Customer service is average

Overall: All I need is an easy to use time card program. Logins, finding reports, and managing employee data is easy with TimeFlow.

Recommendations to other buyers: Best for smaller businesses

TimeFlow get what you paid for

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: phone support needs improvement

Overall: I use the system daily with my staff, it is easy to use and understand. I think that the support needs some improvement but overall I am happy with what I have.

Recommendations to other buyers: you get what you paid for, its a basic system good for small businesses

VERY USEFUL

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: IS VERY SIMPLE TO USE, MULTIPLE USERS, MAIN ADMIN USER FRIENDLY.

Cons: WE HAVE TO PAY FOR EACH COMPUTER WITH THE SOFTWARE. I COULD BE EASIER TO SELL A COMBO KIND OF LISCENCE.

Overall: VERY GOOD, GOOD SERVICE AND FEATURES

DuoServe Time Flow

Jun 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy for employees to use. The reports save me time in calculating payroll.

Cons: Nothing.

Overall: This product is very simple to set up and use. I use it in all of my offices! It saves me time in adding up the employees hours and I save the reports in PDF which saves on paper.

My experience with Time Flow has been nothing but great.

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The thing I like most about Time Flow is it is very user friendly. They employees can clock in and out with out any questions.

Overall: The benefits we get from this software is being able to keep track of hours and overtime.

Keep track with an App

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TimeFlow is a great time management tool to keep track of employee's time. Used to work with other systems that are web page this new and revolutionary desktop time clock app that works through the cloud it is something else. It it is a very efficient and easy solution for the workforce.

Cons: Flexibility to change the dates and times of the pay period week. Also to make some updates and customization will be nice.

Overall: In general has been a great software and I am glad we changed from the previous method we were using.

Timeflow review

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I have used Time flow at a previous job and it fulfilled my requirements and more then. Moving to my new job I had no hesitations in using this program again.

Vendor Response

by Duoserve on March 23, 2017

Thank you Tracey for recommending TimeFlow to your new organization. We look forward to having you as our customer.

Very easy to use, smooth.

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and very easy to train others to use. The reports are extremely easy to read and follow.

Overall: I get many benefits, as I mentioned previously, very easy to use and I was able to train others to use in my absence.

Great product, very dependable

Jan 19, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's Dependability

Overall: We've used TimeFlow for years for our payroll and it has performed without fail. The features give us everything we need to run our office of 15 employees. Sick leave, vacation time and holidays are all available to management at any time.

TimeFlow works great!

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We have used Timeflow at our non-profit agency as a timeclock system for over 3 years. It has worked great. It is easy to use and easy to set up. Worth the money.

Pros: Easy to use and easy to set up.

Cons: Wish it was free. But worth every penny.

Excellent and reliable employee time management software. Highly recommend!

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to manage employees, run reports and make changes. Have been running the desktop version for close to eight years with virtually no issues.

Overall: A simple way to manage employee hours.

Time Clock Handled

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and understanding

Cons: can not change the order of employees, hidden employees should be separated from active employees.

Overall: Duoserve is an easy to understand, easy to use time clock program. I have used it for several years.

Timeflow has enough features for my small business

Jan 30, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use by management and staff. I like the feature that staff can send email to make a change to hours. Weekly tally of hours makes things easier to do payroll

Cons: the cost I started when it was free had more options at that time now pay for basic wish had more features back without the added cost of upgrade

Overall: Timeflow makes my job easier

Superb and awesome

Jun 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Offer for small organization is tempting

Cons: Customer service is so fast and friendly

Overall: My memories with capterra.com is great.They provide me their best service.I am naturally impressed by their service.

Recommendations to other buyers: Through my facebook account and twitter

Time Clock Software

Jun 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for all.

Cons: Only works on 3 PC's

Overall: Best product helps save time for Payroll calculation. We use to do this with time cards took so much time . Now i can run reports in about 1 minuite.

Recommendations to other buyers: Do you have a updated Windows 10 Software Time Clock

has been a great asset

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easiness of usage makes this application foolproof! When a new associate comes in it is one of the easiest things that we can teach them.

Overall: Low cost time entery process.

Timeflow software

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: It has been a great experience using Timeflow. Most other time clocks out there will make you pay an ongoing fee but Timeflow you just pay once for the software. We were pleasantly surprised to find that the program itself is much easier to use than our last one. I can't tell you how long we spent on our last time clock software when someone forgot to punch in and we had to enter in their times manually if you forgot to put in am or pm the program would not let you save it and gave no indication of where the error was at. This product is so much better, well done!

Pros: Ease of use and one time payment

Duoserve easy to use

Oct 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to install on numerous devices. Friendly customer support

Overall: I have been using Duoserve for the past 2 years and love the easy to use features. Their customer support team is quick to respond and very knowledgable. I would recommend this to anyone who is looking for an uncomplicated Time Clock solution. The fact that you can install it on numerous devices is great for those of us who travel.

Time Flow is the best time management product on the market

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, reporting and management is great

Cons: none

Overall: We've been using the Time Flow by Duoserve for about 10 years. the service is great, the product is easy to use and meets all of our needs

GREAT

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: THE SOFTWARE IS VERY USEFUL AND WE HAVE NOT HAD ANY ISSUES WITH IT AT ALL. ALL OF THE EMPLOYEES LOVE THE SOFTWARE IT IS VERY EASY TO USE

Good Small Business Time Clock Software

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: This makes it easy to manage timesheets for multiple offices in one software program. It's electronic and saves time.

Cons: Not easy to see a time report without individually looking at each employee. It's not completely intuitive, so you have to play with it for a bit to figure out the features.

office manager thoughts.

Jul 12, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's convenience and useful in keeping hours

Cons: when it logs us out or locks up.

Overall: It works for our purpose of clocking in and out. It helps me keep my time currant and no one has to guess what my working hours were. I don't have to remember to keep track of my hours.

Vendor Response

by Duoserve on July 12, 2016

Thank you for your honest review. Please note that our software always works unless there are billing issues, in which case it gives a grace period and then pauses the account. As soon as the billing is updated, the software works again. If you had issues after fixing your billing information, please let us know.

Have Confidence With TimeFlow

Jun 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Time Flow works on desktop and can be used anywhere by experts of novice. It does not have a lot of learning to do.

This software eliminates manual timecard records there is no more harassing employees to submit their work time cards.

Promise efficient because payroll accountants can see everyone's record.

Overall: The problem of manually tracking employees when they come and leave office ends with TimeFlow. I still see other employers keeping the book and sheets for signing in and out of work. The problem with doing it manually is that the company may end up overpaying people. Time Flow is reducing the burden manual records and replacing is it with easy to use software that works on any desktop and our company today is going to have to save some money, which goes to overpaying those who were not consistent in coming to work.

Recommendations to other buyers: I have confidence in TimeFlow and is the greatest most affordable solution for employee time management.

Wish the software would have come with better instructions. But customer service was Great & fast!!

Aug 03, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The price! And great customer service! I haven't had the software long but it seems to provide everything I need. I will be able to tell more after longer use. This will definitely cut down on employee tardiness and leaving work early each day. This product looks like it could save us literally thousands of dollars a year I am really looking forward to using it.

Cons: It needs better instructions and more information on the help menu. It would be nice if the administrator would have a separate login as the time clock is unnecessary for the administration. As I said better instructions would make it more user-friendly. Connecting to the server does take too long sometimes and speeding up the login process could greatly improve its performance in the office.

Overall: Better tracking of employees time

works great for small business time flow needs

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is easy to use, is backed up via cloud so if the computer is damaged we don't lose our time sheet logs

Duoserve Timeflow is an essential

Jun 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Support was a bit difficult.

Overall: Advanced Medical Care employees love the ease of use and the management enjoys the user friendly management of employee time.

Duoserve Time Flow

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and being able to use remotely.

Cons: Missing many rules under California labor law regarding OT.

Best Online Time Clock

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of set-up and use. We use the fingerprint scanner so employees can sign in very easily. The monthly fee is reasonable.

Overall: We have used TimeFlow for over 1 year. We could not be happier. We have two medical offices and off-site accounting. TimeFlow keeps us organized and really helps to manage our payroll.