# PARTH Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PARTH Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/160775/PARTH --- # PARTH Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PARTH ## What is PARTH? Embedded product with inbuilt IP PBX, ACD, Recording Predictive Dialing, Telephone Recording , 45 Field CRM , 3 Level disposition , Appliance can be used as standalone Telephone Recording System, IVRS, OBD IVRS, Conference Bridge , Police Diall 100, Police Interception Recording , IP PBX. Appliance has all type of trunk connectivity like ISDN PRI , Analog CO, SIP, GSM trunk etc. Inbuilt hard disk for data storage, Can be customize further, SMS, Email, CRM & integration through API ## What is PARTH used for? [Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹100 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PARTH?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ariatelecom.net/&name=PARTH) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PARTH 4.8 (15) VS. [4.8 (315)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price ₹100 Flat Rate, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (15) Ease Of Use 4.8 (862) Value For Money 4.6 (14) Value For Money 4.7 (774) Customer Service 4.6 (14) Customer Service 4.8 (793) ## PARTH alternatives [4.6 (141)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,755)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,076)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/160775/PARTH/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Call Distribution 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Distribute/route/connect calls Call Logging 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Scripting 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Provide agents with a typical response for common call subject matter IVR 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Queue Management 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Monitor wait time and abandonment for incoming requests that have not been routed PARTH 16 features System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls A call center that both makes and receives calls Collects essential call data such as call origin, call destination, call length, and other transaction details Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Agents choose who to call and when A call center that primarily makes calls, typically sales focused System calls multiple numbers at once and connects the agent to the first number that answers Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed Get Advice We can help you find the software with the features you need. Features 4.8 (15) 4.8 Based on 15 reviews ## Pricing Value for money 4.6 (14) Basic ₹100.00 Flat Rate,Per Year Value for money 4.6 (14) 4.6 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.8 Based on 15 reviews Filter by rating 5(12) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RT Raushan T. Area Manager Sales Information Technology and Services ### "Overall PARTH is very gud product for me & others call center owners." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2022 PARTH is a very usefull for any owner because owner need whole day activity report , they need security also for all incoming & outgoing numbers , they need timely resolutions to our customer. Pros Reporting features are very important in PARTH, PARTH dasboard is very userly friendly . Integration with other CRM is also easy. Cons I think all call center features is available in PARTH. Reasons for choosing PARTH due to features & price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Mahesh K. Sr. Technical Engineer Telecommunications ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2022 Pros Report is easy to understand and recording is 100%.All features are user friendly. Cons Graphical representation is need to improve for performance report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Gurvinder Singh S. CEO-ENTERPRISE TELECOM SOLUTION Telecommunications ### "Parth UCS - A User Friendly Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2022 Parth is a very user friendly and a reasonably priced solution that fulfills all the requirements required by an organization. Pros IVR, Report and Call Monitoring Features Cons Set up and installation time is a bit longer due to proper installation with complete satisfaction. Reasons for choosing PARTH Sales team with sound knowledge of product and other solutions are available in the market. Supportive service team and competitive price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shri Pal S. CTO Information Services ### "Good product in fair price" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 Pros its a good Good product in fair price, i would recommend others to use it. Cons overall its good but can perform little faster. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Shashi kant S. director Information Technology and Services ### "its good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2022 Pros Multiple Call Attending System Automated Database Generation Cons Voice Recording of Every Communication No Infrastructure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Ceo Information Technology and Services ### "Parth high" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 1, 2022 Exceptionaly excellent Pros Very good bug free software smooth working Cons Almost nothing however give least points to help desk Reasons for choosing PARTH Ameyo is offering no extra features at very expensive cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Geology engineer Civil Engineering ### "Excellent software for use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 24, 2021 Pros Autonomy appliance and specific connection control. Great customer service Cons High price for complete software so specific connections only for US, if you work other countries not recommended Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Summer Fellow Consumer Goods ### "Wow, what the heck would I do without this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 5, 2018 Pros Easiest way for me to manage my blogs subscriber base and email campaigns. Easy to manage sales through PARTH as well. Cons Sometimes I had issues with certain emails, getting bouncebacks when I know them to be valid addresses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Juan Carlos A. Call Center agent. Consumer Services ### "Great software If you want to control you operation call center team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2018 Easy to keep information of clients and tracking them. Pros It has a lot of functions, you can store all the clients in the system, track them, and when you are making a call the Interface It is easy to use. I love It! Cons Sometimes when you are with back to back the lag make a little noise, but besides this It is an excelent software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2018 Thanks Juan Carlos for your feedback AU Anonymous User Product Marketing Engineer ### "Overall Experience is good..And very portable to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 23, 2017 Huge Number of calls can be handled Various types of recordings can be maintained Different Functions are there which are having individual benefits Pros very compatible to use...Lots of options with an advanced features.... Reliable to use... This technology comprises of Plug n Play options and can be easily handled..One dedicated Server can stimulates all necessary details and have wide of Options that can chosen by consumers as per their actual needs Cons This technology should run on Windows as well and some customization options should be provided internally that can be handled and maintained through client itself Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gopal T. Director Computer Hardware ### "Parth UCS is one of the best product I have seen , It is a great software UI ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2017 Software is stable , user friendly , bug free , easy to configure & use Flexibility in CRM & dispositions Pros Error Free , Ready to use , Easy to customize . We manage our ticketing for customer support through Parth & it server the purpose without any issues. It is better to monitor the tickets Cons Nothing as of now , system work fine. we hardly get any issue , some time if there is support required Aria Team is there always Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2017 Thanks ! MA MANISHA A. Section Manager ### "Our experience was great and we would like to work further with them for our future requirements" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 9, 2017 Pros We like most is the simplified procedure of adopting this software as it is without any hassels and hurdles. It was delivered well before time and that too in acceptable and ready to use condition. We need not to wait or make certain changes after its delivery as it was well prepared and as per our recommendation. It helps us a lot in our day to day working and running smoothly from Day 1 . It is worth to use this software. Cons It is difficult to work out the least but I would suggest to do AMC charges a little bit lower side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2017 Thanks Manisha ! Your feed back is matters a lot to us! VV Vivek V. DGM Sales ### " Great experience with it, many of clients & channel partners are satisfied by using it." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2017 Pros Graphical user interface are easy to use, product is implemented in a perfect manner.you can find out the things easily. Cons Always welcoming for the reviews of customer that might be helps us to do modifications in product or could launch upgraded versions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2017 Thanks Vivek for your valuable reviews NC Nisha C. ### "Nice Products with awesome features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 27, 2017 Products offered by Aria Telecom has wide variety and user friendly .I am working in Aria Telecom from long time and full satisfied by their services and products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2017 It is nice to see your reviews ! AK Alok K. President Public Relations and Communications ### "Best Call Center Suite " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2017 Aria PARTH UCS is one of the best solution in the industry . It is easy to use & install. we were looking for a help line for the residents to register complaints for common issues . We got the Parth UCS installed with IVR , it is working perfectly well. Pros Software is easy to install & very stable. It is very easy to understand use. There are almost 100 complaints we receive on dally bases & distribute to concerned departments. There are escalation system also. The complete process is been driven automatically. Cons Frankly speaking such a systematic software for such a automated process should be priced little higher. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2017 Thanks for your reviews Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)