# PARTH Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PARTH Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/160775/PARTH/pricing

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# 

 PARTH Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PARTH

## What is PARTH?

Embedded product with inbuilt IP PBX, ACD, Recording Predictive Dialing, Telephone Recording , 45 Field CRM , 3 Level disposition , Appliance can be used as standalone Telephone Recording System, IVRS, OBD IVRS, Conference Bridge , Police Diall 100, Police Interception Recording , IP PBX. Appliance has all type of trunk connectivity like ISDN PRI , Analog CO, SIP, GSM trunk etc. Inbuilt hard disk for data storage, Can be customize further, SMS, Email, CRM & integration through API

## What is PARTH used for?

[Call Center](https://www.capterra.com/call-center-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹100

Flat Rate, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PARTH

4.8 (15)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

₹100

Flat Rate, Per Year

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (15)

Ease Of Use

4.8 (855)

Value For Money

4.6 (14)

Value For Money

4.5 (767)

Customer Service

4.6 (14)

Customer Service

4.6 (786)

## PARTH alternatives

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/160775/PARTH/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Call Distribution

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

Call Logging

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Recording

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Scripting

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Provide agents with a typical response for common call subject matter

IVR

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Queue Management

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Monitor wait time and abandonment for incoming requests that have not been routed

PARTH 16 features

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

A call center that both makes and receives calls

Collects essential call data such as call origin, call destination, call length, and other transaction details

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Agents choose who to call and when

A call center that primarily makes calls, typically sales focused

System calls multiple numbers at once and connects the agent to the first number that answers

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Monitor wait time and abandonment for incoming requests that have not been routed

Get Advice

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Features

4.8 (15)

4.8

Based on 15 reviews

## Pricing

Value for money

4.6 (14)

Basic

₹100.00

Flat Rate,Per Year

Value for money

4.6 (14)

4.6

Based on 14 reviews

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## Support, customer service and training options

Customer Service

4.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (14)

4.6

Based on 14 reviews

## User reviews

Overall rating

4.8

Based on 15 reviews

Filter by rating

5(12)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RT

Raushan T.

Area Manager Sales

Information Technology and Services

### "Overall PARTH is very gud product for me & others call center owners."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2022

PARTH is a very usefull for any owner because owner need whole day activity report , they need security also for all incoming & outgoing numbers , they need timely resolutions to our customer.

Pros

Reporting features are very important in PARTH, PARTH dasboard is very userly friendly . Integration with other CRM is also easy.

Cons

I think all call center features is available in PARTH.

Reasons for choosing PARTH

due to features & price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mahesh K.

Sr. Technical Engineer

Telecommunications

### "Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2022

Pros

Report is easy to understand and recording is 100%.All features are user friendly.

Cons

Graphical representation is need to improve for performance report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Gurvinder Singh S.

CEO-ENTERPRISE TELECOM SOLUTION

Telecommunications

### "Parth UCS - A User Friendly Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2022

Parth is a very user friendly and a reasonably priced solution that fulfills all the requirements required by an organization.

Pros

IVR, Report and Call Monitoring Features

Cons

Set up and installation time is a bit longer due to proper installation with complete satisfaction.

Reasons for choosing PARTH

Sales team with sound knowledge of product and other solutions are available in the market. Supportive service team and competitive price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shri Pal S.

CTO

Information Services

### "Good product in fair price"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2022

Pros

its a good Good product in fair price, i would recommend others to use it.

Cons

overall its good but can perform little faster.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Shashi kant S.

director

Information Technology and Services

### "its good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2022

Pros

Multiple Call Attending System Automated Database Generation

Cons

Voice Recording of Every Communication No Infrastructure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Ceo

Information Technology and Services

### "Parth high"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 1, 2022

Exceptionaly excellent

Pros

Very good bug free software smooth working

Cons

Almost nothing however give least points to help desk

Reasons for choosing PARTH

Ameyo is offering no extra features at very expensive cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Geology engineer

Civil Engineering

### "Excellent software for use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 24, 2021

Pros

Autonomy appliance and specific connection control. Great customer service

Cons

High price for complete software so specific connections only for US, if you work other countries not recommended

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Summer Fellow

Consumer Goods

### "Wow, what the heck would I do without this"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 5, 2018

Pros

Easiest way for me to manage my blogs subscriber base and email campaigns. Easy to manage sales through PARTH as well.

Cons

Sometimes I had issues with certain emails, getting bouncebacks when I know them to be valid addresses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Juan Carlos A.

Call Center agent.

Consumer Services

### "Great software If you want to control you operation call center team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2018

Easy to keep information of clients and tracking them.

Pros

It has a lot of functions, you can store all the clients in the system, track them, and when you are making a call the Interface It is easy to use. I love It!

Cons

Sometimes when you are with back to back the lag make a little noise, but besides this It is an excelent software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2018

Thanks Juan Carlos for your feedback

AU

Anonymous User

Product Marketing Engineer

### "Overall Experience is good..And very portable to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 23, 2017

Huge Number of calls can be handled Various types of recordings can be maintained Different Functions are there which are having individual benefits

Pros

very compatible to use...Lots of options with an advanced features.... Reliable to use... This technology comprises of Plug n Play options and can be easily handled..One dedicated Server can stimulates all necessary details and have wide of Options that can chosen by consumers as per their actual needs

Cons

This technology should run on Windows as well and some customization options should be provided internally that can be handled and maintained through client itself

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gopal T.

Director

Computer Hardware

### "Parth UCS is one of the best product I have seen , It is a great software UI ."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2017

Software is stable , user friendly , bug free , easy to configure & use Flexibility in CRM & dispositions

Pros

Error Free , Ready to use , Easy to customize . We manage our ticketing for customer support through Parth & it server the purpose without any issues. It is better to monitor the tickets

Cons

Nothing as of now , system work fine. we hardly get any issue , some time if there is support required Aria Team is there always

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2017

Thanks !

MA

MANISHA A.

Section Manager

### "Our experience was great and we would like to work further with them for our future requirements"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

May 9, 2017

Pros

We like most is the simplified procedure of adopting this software as it is without any hassels and hurdles. It was delivered well before time and that too in acceptable and ready to use condition. We need not to wait or make certain changes after its delivery as it was well prepared and as per our recommendation. It helps us a lot in our day to day working and running smoothly from Day 1 . It is worth to use this software.

Cons

It is difficult to work out the least but I would suggest to do AMC charges a little bit lower side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2017

Thanks Manisha ! Your feed back is matters a lot to us!

VV

Vivek V.

DGM Sales

### " Great experience with it, many of clients & channel partners are satisfied by using it."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 9, 2017

Pros

Graphical user interface are easy to use, product is implemented in a perfect manner.you can find out the things easily.

Cons

Always welcoming for the reviews of customer that might be helps us to do modifications in product or could launch upgraded versions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2017

Thanks Vivek for your valuable reviews

NC

Nisha C.

### "Nice Products with awesome features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 27, 2017

Products offered by Aria Telecom has wide variety and user friendly .I am working in Aria Telecom from long time and full satisfied by their services and products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2017

It is nice to see your reviews !

AK

Alok K.

President

Public Relations and Communications

### "Best Call Center Suite "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2017

Aria PARTH UCS is one of the best solution in the industry . It is easy to use & install. we were looking for a help line for the residents to register complaints for common issues . We got the Parth UCS installed with IVR , it is working perfectly well.

Pros

Software is easy to install & very stable. It is very easy to understand use. There are almost 100 complaints we receive on dally bases & distribute to concerned departments. There are escalation system also. The complete process is been driven automatically.

Cons

Frankly speaking such a systematic software for such a automated process should be priced little higher.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2017

Thanks for your reviews

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