Who Uses This Software?

Fintech companies, insurance, banks, delivery companies. Targeting companies that utilise chat and experience fast growth in customer support.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • AlphaBlues
  • alphablues.com/
  • Estonia

About AlphaBlues

Automated customer support for autonomous ticket closing and human assisted case resolution. Utilising machine learning and AI.


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AlphaBlues Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

AlphaBlues Reviews

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