Who Uses This Software?

Fintech companies, insurance, banks, delivery companies. Targeting companies that utilise chat and experience fast growth in customer support.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • AlphaBlues
  • alphablues.com/
  • Estonia

About AlphaBlues

Automated customer support for autonomous ticket closing and human assisted case resolution. Utilising machine learning and AI.

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AlphaBlues Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

AlphaBlues Reviews

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