--- title: "Docubee Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Docubee the right Digital Signature solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/160782/OnTask/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-09" --- Docubee 4.7 (87) [View alternatives](https://www.capterra.com/p/160782/OnTask/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 9th, 2026 # Reviews of Docubee Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews NR Nadyibi R Founder, Owner, and Healthcare providerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I like the fast delivery or the documents and that I am able to track the process until ai get them back.“ June 26, 2025 LH Lukas H OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It's sometimes a bit inconvenient to start over when you realise a mistake in the document when preparing to sign as you have to reupload the document and enter the contact details again.“ December 17, 2024 JP Jennifer P Co ownerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I love that we can do conditional formatting so only the documents needed are signed.“ June 19, 2025 JS Jennifer S ownerAnimation, Self-employedUsed the software for: Less than 6 months. “I did not like the affordability of the memberships but they aren't too high also just need more options.“ February 4, 2025 HM Hannah M Catering and Conference ManagerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “OnTask has made signing contracts so much more accessible for SMERF clients, who often don't have a home printer, scanner, etc. to sign contracts.“ September 19, 2023 LT Laurel T patient care coordinatorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “The only feature we miss is being able to email HIPPA compliant forms aside from the onboarding paperwork to patients.“ September 27, 2023 ED Erik D Business OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The support staff is available to help with any issues that you have and can help with creative solutions“ July 4, 2025 SS Sophia S Executive AssistantLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “The inability to edit the default texts/emails that accompany the messages sent with forms“ September 19, 2023 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pam P. CEO E-Learning Used the software for: Less than 6 months ### "Easy To Use" September 26, 2023 5.0 Pros Was able to set it up and get my contracts ready for signature within 15 minutes. Cons Did not have any issues with the set up. Review Source MR Melissa R. Enrollment Manager Education Management Used the software for: 6-12 months ### "love the bee " March 4, 2025 5.0 I have had really good customer service and our product developer was amazing Pros it easy to use and set up for both my staff and parent Cons there is nothing I do not like at this time Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Docubee pricing and you did the set up for our workflows Switched from [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) was easier to set up and manage. for both staff and parent Review Source Response from Apryse March 5, 2025 Thank you so much for your review, Melissa! We are so glad your staff and clients are finding Docubee easy to use. WP Wallace P. Controller Education Management Used the software for: 1-2 years ### "Use of OnTask" September 26, 2023 3.0 It’s easy to use but doesn’t provide enough functionality Pros It is very easy to use and intuitive for any user. Cons I cannot go back and review what PTO has previously been approved Review Source MR MELISSA R. ERESA manager Education Management Used the software for: 6-12 months ### "We love Docubee" March 13, 2025 5.0 We as an agency have had a great experience. Customer support has been so helpfu Pros The ease of use and how supportive your customers reps weee Cons That the signature auto populates when your working with workflows Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Need wide scale use and my staff never has access to it Review Source Response from Apryse March 17, 2025 Thank you so much for your review. Melissa! So happy to hear that you're finding Docubee easy to use. MT Morgan T. Legal Assistant Law Practice Used the software for: 1-2 years ### "Docubee is worth it! " December 17, 2024 5.0 We are into our second year of Docubee and looking forward to many more! It is a great, firm friendly program that continues to lead forward in the E-signature platforms! Pros Customer service and sales rep are fantastic! Response times are fast and polite. Docubee also offers great integrations for our managing software. Cons Docubee is about as user friendly as it gets! Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing Docubee Ease of use and integration into our foundation system Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost and the ability to cover the same tasks as competitors Review Source Response from Apryse December 19, 2024 Thank you for such a glowing review, Morgan! We are so glad that we're able to provide the usability and service you need. RH Rick H. Owner Music Used the software for: 6-12 months ### "Super happy with Socubee" December 28, 2024 5.0 Double is a great product at a very reasonable price. Pros It works super well and has totally streamlined our business. Plus switching to digital contracts has eliminated errors and reduced our paper contract headaches. Cons Getting started was difficult because we are new to the digital contract world. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[E-Sign](https://www.capterra.com/p/142011/E-Sign/) Reason for choosing Docubee I really wanted my customers to use autofill for the webform to gather their contact info. Customer with this enables on their phone can complete their document in less than 1 minute!! This makes for a fast process for our customers and helps us avoid big lines during our rental season. Other companies either couldn’t do this or wanted to charge 3-4 times what double charges. Review Source Response from Apryse December 31, 2024 Thank you for your review, Rick! We're so glad to hear that Docubee has helped you streamline your customer contracts. TI Tricia I. Designer Design Used the software for: 6-12 months ### "Happy with Docubee" January 7, 2025 5.0 I prefer Docubee over Docusign. I like the ability to input and add notes to a document. Pros It is Very user friendly for the client as well as the designers.? Cons I have not found any issues so far with it. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I believe the cost was the factor. I am not the administrator just a user Review Source Response from Apryse January 8, 2025 Thanks for your review, Tricia! So glad you're finding the platform easy to use. SB Sydney B. Paralegal Law Practice Used the software for: Less than 6 months ### "Great way of getting documents signed! " January 23, 2025 5.0 My overall experience has been good so far Pros I like Docubee because it is quick, easy, & convenient Cons The only thing I would say I like least is when the document comes back to me signed I am not receiving notification of it unless I go and look in the file. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because docusign was not getting signatures properly. Review Source CS Chelsea S. HR SPECIALIST Non-Profit Organization Management Used the software for: 1-2 years ### "HR Specialist" June 19, 2025 5.0 Our organization has been using Docubee for years and we will continue to utilize for many years to come. Pros Docubee has made it easy to send documents to new hires and employees. Being able to quickly collect documents has simplified daily tasks. Cons No cons at this time. Docubee has been adding new features as they see the need which we have appreciated. Review Source DL Deanna L. Owner, Speech Language Pathologist Medical Practice Used the software for: 2+ years ### "Docubee- A Great Tool to Save Time" June 27, 2025 5.0 Pros Docubee helps me to save time. I am able to use Docubee to collect important information from my patients in a simple manner. Cons The difference between workflows and quick signs often makes it difficult to find what I am looking for. Review Source MH Mahlon H. Owner Food Production Used the software for: Less than 6 months ### "Great way to get documents signed" September 20, 2023 4.0 Gets paperwork processed much faster. Pros This is a great way to finish up business by being able to capture signatures without having to meet in person again or use a print and scan process. Cons A few features take a bit to figure out, but it might have helped if I had time to take in one of the seminars they put on. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Docubee Free trial to try it out and see if it would work out for us. Review Source Response from Apryse September 25, 2023 Thanks for the review, Mahlon! OnTask does have some complex features, and we hope you do get a chance to explore some of our resources. Don't forget that we have office hours every Tuesday and Thursday from 2 to 2:30 PM EST to get live, dedicated help. Have a great day! SH Shad H. Human Resource Director Education Management Used the software for: 6-12 months ### "Docubee Review" March 27, 2025 5.0 I enjoy using Docubee and appreciate having a place to find documents that are signed in an efficient manner. Pros It is efficient and helps provide needed documentation. Cons It took a little time to understand the flow of the documents, but once that was mastered, it worked well. Review Source Response from Apryse April 3, 2025 Thank you so much for sharing your review, Shad! We're so glad Docubee has been helpful for signing and tracking your documents. ID Igor D. Sr Software Developer Legal Services Used the software for: 1-2 years ### "From DocuBee/Smart Advocate integration team" May 30, 2024 4.0 Positive experience, collaborative Dev Team and Support, available good API documentation with samples. Pros Open REST API, good price/quality ratio, good and responsive technical support and Dev Team we collaborated with. Cons Product is pretty new, some features were just added recently, sometimes API errors aren't clear how to deal with. Review Source SP Shelley P. Director, Risk Management Higher Education Used the software for: 2+ years ### "Great Tool - Used Daily" September 21, 2023 5.0 Pros During the pandemic, this system kept our operations running and made the remote signature process fairly easy from the get go. Cons I would like to be able to "align" fields in documents so that the final document appears more professional - especially when sending to 3rd party contractors and partners. And the darn "continue" button that is to the far bottom right side is difficult for users to find. They want to scroll within the document and not the screen to find the "continue" button. Review Source Response from Apryse September 25, 2023 Thank you for your review and feedback, Shelley! I will pass your feedback on field alignment and the continue button to the product team. The ability to align fields sounds like it could be really helpful for users! JH Jeffrey H. Director of Sales and Marketing Hospitality Used the software for: 2+ years ### "The new standard" September 19, 2023 5.0 Great customer care. Immediate response to any questions or concerns Pros Safe and easy contracting process. Trusted by all of our clients Cons I really don’t have any other than it is a bit pricey. Still a good value. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Jeffrey! Have a great day! JM Joseph M. Admin assistant Human Resources Used the software for: 2+ years ### "Not my top pick, but a good pick" September 19, 2023 5.0 Pros Its easy to use, when it's working. We do have a lot of instances of not being able to use it due to being down. Cons I didn't like when it was down. We have had to put a hold on hiring before and it really hurts. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Joseph! I am disappointed to hear you've been experiencing a lot of issues with the product. I am sending your feedback to our product team and encourage you to reach out to support@ontask.io or your account manager to make sure we can get your connection problems handled. Have a great day! MS Michael S. Chief Compliance Officer Higher Education Used the software for: 1-2 years ### "OnTask for COVID-19 Policy Compliance" November 28, 2022 4.0 With the help of OnTask we have a very good handle on who is and is not in compliance with our COVID-19 policy. Pros We use OnTask to manage compliance with our institution's COVID vaccine/booster requirement. Once you get used to the templates and interfaces, it is fairly easy to navigate and contains a wealth of information. Customer support has been very responsive when needed. Cons Customizing various workflows is tricky but once you get used to it it's fairly straight forward. The dashboard, at least the way we have it set up, is a little "busy" so it's a little hard to train others how to use the application. Reason for choosing Docubee Ease of use, price, and customer service. Review Source Response from Apryse December 6, 2022 Thank you for the review! We know COVID-19 Policies and Compliances we quickly needed and rapidly changing and we are so happy that we were able to help you get through it. We are working on updating our Dashboard now and hope to have a better and more trainable experience for our customers in the new year. We appreciate the feedback! AB Annikka B. Benefits Administrator Human Resources Used the software for: 1-2 years ### "Ontask is the BEST!" September 26, 2023 5.0 Pros The quick sign function, we use that daily! Cons It can be difficult to set up complex workflows. Review Source TH Tina H. Certifies Professional Bookkeeper Accounting Used the software for: 1-2 years ### "OnTask Review" September 19, 2023 5.0 My clients and I were very happy with the ease of use of OnTask, the fact each party received their signed copy and a final copy to the administrator saved extra steps sharing the document once it was signed by all aprties. Pros The program was pretty easy to use. There was a bit of learning during the setup. Once the initial setup was complete OnTask worked seamlessly, providing documents for signing to multiple parties and supplying a copy of the final "signed" document to each individual. Cons The review step in scanning the document picked up various boxes throughout the document which meant going to each one individually to delete. Reason for choosing Docubee Cost - this was the main factor in purchasing the software. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Tina! Have a great day! TR Tyler R. GM/COO Hospitality Used the software for: 2+ years ### "Great company!" September 19, 2023 5.0 10 out of 10 Pros The team helping with the implementation was fantastic! Cons Nothing to add to this. Great product. Review Source Response from Apryse September 25, 2023 Thanks for the review, Tyler! So glad you like the product and that our implementation team took good care of you. AM Adam M. Founder Computer Software Used the software for: Less than 6 months ### "From 0 to 60 with Absolutely Accuracy. " April 6, 2017 5.0 Our staff was drowning in paper work and I had to find a solution quickly. We were using various tools all at the expense of time and quality. Various tools, at various price points and information in different systems was no way to live. Bringing in OnTask helped us qualify, quantify, and delegate data more effectively. It was easy to use, and our staff adopted OnTask rapidly. OnTask became the single source solution for our fillable forms, internal/external surveys, and authorization process. We were amazed to see it could integrate with our CRM but was not dependent on it. Our business has become more predictable and our processes no longer slow us down. Currently, they are working on a forms designer which will speed things up even more. We are delighted by their support and have even come to the place where we "OnTask" more and more each month. Pros We love the ease of use. It just works. The flexibility of the product allows us to really maximize our processes without having to conform them to a "in the box" solution. The accuracy in which we receive data and the time it saves from start to finish it amazing. The team at OnTask is amazing. We are thrilled to see constant improvements which include our feedback! Cons It's a growing product so there are still a few features we are waiting for, but we will say the team is fast/flexible and they get things out faster than we could have imagined. Review Source JD Jill D. Payroll Specialist/Superintendent Assistant Education Management Used the software for: Less than 6 months ### "First Time User" October 20, 2020 4.0 OnTask has a good customer support team that helped me with the whole setup of my workflows. That made the process easy and less stressful for me. They tested the workflows before we went live and even followed up with me to see how everything was working. Pros Once your workflow is set up, OnTask is really easy to use. I had used the programmers to set up everything for me and that was great! I haven't used a system like this before, but I'm pretty sure that I will be able to figure it out pretty quickly to be able to update forms as needed. Cons It is a lot to learn at first. I do seem to have issues with the workflow freezing in the middle of someone working on it, so that is frusterating. Review Source Response from Apryse October 21, 2020 Thank you for the review and feedback, Jill. We are aware of a slow down on very large workflows and our developers are working hard to make improvements to make the large workflows to run quicker and seamlessly through our next product releases. If you ever have any issues, please feel free to reach out to us so we can support you. RP Raj P. Management Consultant Management Consulting Used the software for: I used a free trial ### "A document management system to save time and effort" July 30, 2021 4.0 Manual document management processes have been replaced by online functionality saving time, money and effort. Pros A great end-to-end tool to prepare, review and track key documents between various parties. Sending information electronically and managing workflow is the norm these days. No more printing, signing, scanning and emailing documents such as contracts and job offers. Cons The learning curve may challenge some people - best to invest in an administrator to set up and manage. Once this is done, it's a repeatable process which can be tweaked as required. Some "how to" videos would help. Review Source Response from Apryse August 4, 2021 Thank you for your review and feedback, Raj! We appreciate hearing more about enhancements we can make to the product. We will continue to expand video and help center content to help users like you get set up and running workflows fast. Our support is always available. Please don't hesitate to reach out for a little help getting started. RK Renee K. Chief of Staff Mining & Metals Used the software for: 1-2 years ### "OnTask - Great Software to Automate HR Workflows" November 22, 2022 5.0 Customer service has been fantastic! Would definitely recommend it. Pros We used OnTask for vaccination and COVID testing status tracking. It allowed for the secure handling of sensitive documents. Cons Would have liked for the bills/receipts to be sent directly to my inbox. I had to log in to retrieve it for expense purposes. Review Source Response from Apryse December 6, 2022 Thank you so much for leaving a review, Renee! We are here to help with any other HR workflows! Also - there is a step we can add to your workflow to have your bills/receipts to be sent directly to your inbox! I will let your account manager know and they can reach out to you with a quick trick to to give you even more time back in your day! We know the struggle of expense time and want to make it less of a struggle for you! SE Sarah E. Non-Profit Organization Management Used the software for: Less than 6 months ### "OnTask is a Great Resource!" April 10, 2017 5.0 Our organization began using OnTask for our time-off requests. Before OnTask, each department had it's own form and multiple copies of each request was made. Now, with OnTask it's one web form! OnTask streamlined the process. Now, there is no chance of paperwork being lost or a supervisor misplacing a time-off request. Pros: OnTask has definitely made us more productive and efficient. We don't have to spend near as much time approving time off requests as we did before. It's made it much faster so that we can focus on more important work. Cons: We would like to have some more reporting features. Overall: Our employees find OnTask is easy to use and our supervisors love the automated process. After employee feedback, we have made some revisions to the form so it is nice that the forms can be customized as we want. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.