# Docubee Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Docubee the right Digital Signature solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160782/OnTask/reviews --- Docubee 4.7 (87) [View alternatives](https://www.capterra.com/p/160782/OnTask/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Docubee Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews NR Nadyibi R Founder, Owner, and Healthcare providerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I like the fast delivery or the documents and that I am able to track the process until ai get them back.“ June 26, 2025 LH Lukas H OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It's sometimes a bit inconvenient to start over when you realise a mistake in the document when preparing to sign as you have to reupload the document and enter the contact details again.“ December 17, 2024 JP Jennifer P Co ownerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I love that we can do conditional formatting so only the documents needed are signed.“ June 19, 2025 JS Jennifer S ownerAnimation, Self-employedUsed the software for: Less than 6 months. “I did not like the affordability of the memberships but they aren't too high also just need more options.“ February 4, 2025 HM Hannah M Catering and Conference ManagerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “OnTask has made signing contracts so much more accessible for SMERF clients, who often don't have a home printer, scanner, etc. to sign contracts.“ September 19, 2023 LT Laurel T patient care coordinatorMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “The only feature we miss is being able to email HIPPA compliant forms aside from the onboarding paperwork to patients.“ September 27, 2023 ED Erik D Business OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The support staff is available to help with any issues that you have and can help with creative solutions“ July 4, 2025 SS Sophia S Executive AssistantLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months. “The inability to edit the default texts/emails that accompany the messages sent with forms“ September 19, 2023 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pam P. CEO E-Learning Used the software for: Less than 6 months ### "Easy To Use" September 26, 2023 5.0 Pros Was able to set it up and get my contracts ready for signature within 15 minutes. Cons Did not have any issues with the set up. Review Source AL Amanda L. Accounts Construction Used the software for: Less than 6 months ### "Very happy with Docubee" June 19, 2025 5.0 It's an easy company to work with, responsive and easy to use. I love the personization. Friendly staff. Pros Before I was even trained in the software, because I purchased it on a holiday- I was able to perform everything I needed a couple of times. Once trained I learned a few more things that I will need down the road. Cons I genuinely don't have any complaints, especially for the price- I shopped multiple companies and their price is reasonable and the servies exceeded my needs. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[dotloop](https://www.capterra.com/p/136372/dotloop/)[altaFlow](https://www.capterra.com/p/196081/airSlate/) Reason for choosing Docubee Price is great, customer service is fantastic ease of use is fool proof. Review Source Response from Apryse June 23, 2025 Hi Amanda, Thanks for your review! We really pride ourselves on our customer service, so glad to hear you've found it to be fantastic. We can't wait to see what you accomplish with the platform! WP Wallace P. Controller Education Management Used the software for: 1-2 years ### "Use of OnTask" September 26, 2023 3.0 It’s easy to use but doesn’t provide enough functionality Pros It is very easy to use and intuitive for any user. Cons I cannot go back and review what PTO has previously been approved Review Source MR Melissa R. Enrollment Manager Education Management Used the software for: 6-12 months ### "love the bee " March 4, 2025 5.0 I have had really good customer service and our product developer was amazing Pros it easy to use and set up for both my staff and parent Cons there is nothing I do not like at this time Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Docubee pricing and you did the set up for our workflows Switched from [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) was easier to set up and manage. for both staff and parent Review Source Response from Apryse March 5, 2025 Thank you so much for your review, Melissa! We are so glad your staff and clients are finding Docubee easy to use. RH Rick H. Owner Music Used the software for: 6-12 months ### "Super happy with Socubee" December 28, 2024 5.0 Double is a great product at a very reasonable price. Pros It works super well and has totally streamlined our business. Plus switching to digital contracts has eliminated errors and reduced our paper contract headaches. Cons Getting started was difficult because we are new to the digital contract world. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[E-Sign](https://www.capterra.com/p/142011/E-Sign/) Reason for choosing Docubee I really wanted my customers to use autofill for the webform to gather their contact info. Customer with this enables on their phone can complete their document in less than 1 minute!! This makes for a fast process for our customers and helps us avoid big lines during our rental season. Other companies either couldn’t do this or wanted to charge 3-4 times what double charges. Review Source Response from Apryse December 31, 2024 Thank you for your review, Rick! We're so glad to hear that Docubee has helped you streamline your customer contracts. MR MELISSA R. ERESA manager Education Management Used the software for: 6-12 months ### "We love Docubee" March 13, 2025 5.0 We as an agency have had a great experience. Customer support has been so helpfu Pros The ease of use and how supportive your customers reps weee Cons That the signature auto populates when your working with workflows Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Need wide scale use and my staff never has access to it Review Source Response from Apryse March 17, 2025 Thank you so much for your review. Melissa! So happy to hear that you're finding Docubee easy to use. TI Tricia I. Designer Design Used the software for: 6-12 months ### "Happy with Docubee" January 7, 2025 5.0 I prefer Docubee over Docusign. I like the ability to input and add notes to a document. Pros It is Very user friendly for the client as well as the designers.? Cons I have not found any issues so far with it. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I believe the cost was the factor. I am not the administrator just a user Review Source Response from Apryse January 8, 2025 Thanks for your review, Tricia! So glad you're finding the platform easy to use. CH Cortney H. Billing Utilities Used the software for: 1-2 years ### "So easy to use and great customer service!!" December 17, 2024 5.0 Pros The ease of use and quick customer service with issues has been amazing!! Cons So far nothing bad to say, they have taken any and all feedback and feel they will apply or look into. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Docubee Price and ease of use were much easier with Docubee. Review Source Response from Apryse December 19, 2024 Thank you so much for your review, Cortney! I'm so glad our customer service has taken good care of you. Your feedback is important, and we hope to continue to partner on implementing what you need! CS Chelsea S. HR SPECIALIST Non-Profit Organization Management Used the software for: 1-2 years ### "HR Specialist" June 19, 2025 5.0 Our organization has been using Docubee for years and we will continue to utilize for many years to come. Pros Docubee has made it easy to send documents to new hires and employees. Being able to quickly collect documents has simplified daily tasks. Cons No cons at this time. Docubee has been adding new features as they see the need which we have appreciated. Review Source DL Deanna L. Owner, Speech Language Pathologist Medical Practice Used the software for: 2+ years ### "Docubee- A Great Tool to Save Time" June 27, 2025 5.0 Pros Docubee helps me to save time. I am able to use Docubee to collect important information from my patients in a simple manner. Cons The difference between workflows and quick signs often makes it difficult to find what I am looking for. Review Source PS Pat S. Customer Support Manager Computer Software Used the software for: Less than 6 months ### "This has made our lives so much easier!" October 21, 2020 4.0 We've enjoyed using OnTask and have received great customer service all along the way. As customer support manager, that part is very important to me! Pros We've now implemented OnTask for 99% of our forms and it has sped up the process of getting things signed immensely! Setting up automatic reminders and the fact the recipient can download their own copies of signed forms has saved a lot of work on our end and also greatly reduced the chance for us missing something. Support has also been amazing and responsive. Very excited to continue to expand our use of this product! Cons The fact we can't re-send the same task and can only send a link to it. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Docubee Customer service, functionality, price. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Functionality and price. We only used DocuSign for a free trial and weren't impressed. Review Source Response from Apryse October 22, 2020 Thank you for the review and feedback, Pat! We have enjoyed helping eBridge automate and make your form processes easier. As for resending the same task, we may be able to help you with that. Reach out to us at support@ontask.io and we can work on building that into your workflow depending on which task you want to resend. Have a great day! MH Mahlon H. Owner Food Production Used the software for: Less than 6 months ### "Great way to get documents signed" September 20, 2023 4.0 Gets paperwork processed much faster. Pros This is a great way to finish up business by being able to capture signatures without having to meet in person again or use a print and scan process. Cons A few features take a bit to figure out, but it might have helped if I had time to take in one of the seminars they put on. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Docubee Free trial to try it out and see if it would work out for us. Review Source Response from Apryse September 25, 2023 Thanks for the review, Mahlon! OnTask does have some complex features, and we hope you do get a chance to explore some of our resources. Don't forget that we have office hours every Tuesday and Thursday from 2 to 2:30 PM EST to get live, dedicated help. Have a great day! SH Shad H. Human Resource Director Education Management Used the software for: 6-12 months ### "Docubee Review" March 27, 2025 5.0 I enjoy using Docubee and appreciate having a place to find documents that are signed in an efficient manner. Pros It is efficient and helps provide needed documentation. Cons It took a little time to understand the flow of the documents, but once that was mastered, it worked well. Review Source Response from Apryse April 3, 2025 Thank you so much for sharing your review, Shad! We're so glad Docubee has been helpful for signing and tracking your documents. ID Igor D. Sr Software Developer Legal Services Used the software for: 1-2 years ### "From DocuBee/Smart Advocate integration team" May 30, 2024 4.0 Positive experience, collaborative Dev Team and Support, available good API documentation with samples. Pros Open REST API, good price/quality ratio, good and responsive technical support and Dev Team we collaborated with. Cons Product is pretty new, some features were just added recently, sometimes API errors aren't clear how to deal with. Review Source SP Shelley P. Director, Risk Management Higher Education Used the software for: 2+ years ### "Great Tool - Used Daily" September 21, 2023 5.0 Pros During the pandemic, this system kept our operations running and made the remote signature process fairly easy from the get go. Cons I would like to be able to "align" fields in documents so that the final document appears more professional - especially when sending to 3rd party contractors and partners. And the darn "continue" button that is to the far bottom right side is difficult for users to find. They want to scroll within the document and not the screen to find the "continue" button. Review Source Response from Apryse September 25, 2023 Thank you for your review and feedback, Shelley! I will pass your feedback on field alignment and the continue button to the product team. The ability to align fields sounds like it could be really helpful for users! JH Jeffrey H. Director of Sales and Marketing Hospitality Used the software for: 2+ years ### "The new standard" September 19, 2023 5.0 Great customer care. Immediate response to any questions or concerns Pros Safe and easy contracting process. Trusted by all of our clients Cons I really don’t have any other than it is a bit pricey. Still a good value. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Jeffrey! Have a great day! JM Joseph M. Admin assistant Human Resources Used the software for: 2+ years ### "Not my top pick, but a good pick" September 19, 2023 5.0 Pros Its easy to use, when it's working. We do have a lot of instances of not being able to use it due to being down. Cons I didn't like when it was down. We have had to put a hold on hiring before and it really hurts. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Joseph! I am disappointed to hear you've been experiencing a lot of issues with the product. I am sending your feedback to our product team and encourage you to reach out to support@ontask.io or your account manager to make sure we can get your connection problems handled. Have a great day! MS Michael S. Chief Compliance Officer Higher Education Used the software for: 1-2 years ### "OnTask for COVID-19 Policy Compliance" November 28, 2022 4.0 With the help of OnTask we have a very good handle on who is and is not in compliance with our COVID-19 policy. Pros We use OnTask to manage compliance with our institution's COVID vaccine/booster requirement. Once you get used to the templates and interfaces, it is fairly easy to navigate and contains a wealth of information. Customer support has been very responsive when needed. Cons Customizing various workflows is tricky but once you get used to it it's fairly straight forward. The dashboard, at least the way we have it set up, is a little "busy" so it's a little hard to train others how to use the application. Reason for choosing Docubee Ease of use, price, and customer service. Review Source Response from Apryse December 6, 2022 Thank you for the review! We know COVID-19 Policies and Compliances we quickly needed and rapidly changing and we are so happy that we were able to help you get through it. We are working on updating our Dashboard now and hope to have a better and more trainable experience for our customers in the new year. We appreciate the feedback! MF Mary F. Secretary Non-Profit Organization Management Used the software for: Less than 6 months ### "Tampa Bay Active Life Games Registration" September 25, 2018 5.0 The Tampa Bay Active Life Games Registration process this year was much easier than in the past. If a participant did not want to pay online they could at least input the information themselves (this saved a lot of time) and send in their check. They could also print the registration form and information themselves. We registered 360 people to participate in a variety of 28 events. The stream lined process that ontask provided was great. Once someone registered we were immediately notified via email and again once paid via online through PayPal. Pros Ease of using the program. To register in an event you filled out the initial information of name, birthdate, address etc and then clicked the events on days that you wanted to participate. This program allowed for their to even be only one event selected on a specific day where you could not physically do more than one event on that day. Participants were given to options to pay: either online (link provided to paypal) or via check. If they selected pay via check they could print their form and send it in. The registration process was also easy to use on PC, tablets or mobile devices. Immediately notified when someone registered and paid via online. Support by the Ontask staff is great! I cannot say enough about how much they helped if I had a question about anything during this 2 month registration process. Cons We had a few participants that registered that experienced difficulty entering the information correctly and we determined that this was mostly due to user error (our demographic for registration was 50 to 97). Review Source jV jennifer V. Partner, CXO Human Resources Used the software for: 1-2 years ### "OnTask is great!" December 5, 2022 5.0 great experience Pros during the COVID pandemic, getting a company that understood how important it was to document vacination requirements, OnTask stepped up and helped me get 2500 employees through the system in record time and will no real issues!! Cons I wish the reporting was mor customizable. Review Source Response from Apryse December 6, 2022 Thank you for your feedback, Jennifer! We love working with ILG and have advanced reporting on our roadmap to make OnTask even easier for you to use. TP Tara P. Director Non-Profit Organization Management Used the software for: 6-12 months ### "OnTask Rocks!" December 7, 2022 5.0 A game changing experience for our organization. Thank you! Pros Ease of use. The tech support is amazing! Cons None noted yet. It is a great product. … Review Source Response from Apryse December 9, 2022 Thank you so much for being a valued customer, Tara! We are so happy to be a very small part of the great work your organization is doing. JD Jill D. Payroll Specialist/Superintendent Assistant Education Management Used the software for: Less than 6 months ### "First Time User" October 20, 2020 4.0 OnTask has a good customer support team that helped me with the whole setup of my workflows. That made the process easy and less stressful for me. They tested the workflows before we went live and even followed up with me to see how everything was working. Pros Once your workflow is set up, OnTask is really easy to use. I had used the programmers to set up everything for me and that was great! I haven't used a system like this before, but I'm pretty sure that I will be able to figure it out pretty quickly to be able to update forms as needed. Cons It is a lot to learn at first. I do seem to have issues with the workflow freezing in the middle of someone working on it, so that is frusterating. Review Source Response from Apryse October 21, 2020 Thank you for the review and feedback, Jill. We are aware of a slow down on very large workflows and our developers are working hard to make improvements to make the large workflows to run quicker and seamlessly through our next product releases. If you ever have any issues, please feel free to reach out to us so we can support you. RP Raj P. Management Consultant Management Consulting Used the software for: I used a free trial ### "A document management system to save time and effort" July 30, 2021 4.0 Manual document management processes have been replaced by online functionality saving time, money and effort. Pros A great end-to-end tool to prepare, review and track key documents between various parties. Sending information electronically and managing workflow is the norm these days. No more printing, signing, scanning and emailing documents such as contracts and job offers. Cons The learning curve may challenge some people - best to invest in an administrator to set up and manage. Once this is done, it's a repeatable process which can be tweaked as required. Some "how to" videos would help. Review Source Response from Apryse August 4, 2021 Thank you for your review and feedback, Raj! We appreciate hearing more about enhancements we can make to the product. We will continue to expand video and help center content to help users like you get set up and running workflows fast. Our support is always available. Please don't hesitate to reach out for a little help getting started. RK Renee K. Chief of Staff Mining & Metals Used the software for: 1-2 years ### "OnTask - Great Software to Automate HR Workflows" November 22, 2022 5.0 Customer service has been fantastic! Would definitely recommend it. Pros We used OnTask for vaccination and COVID testing status tracking. It allowed for the secure handling of sensitive documents. Cons Would have liked for the bills/receipts to be sent directly to my inbox. I had to log in to retrieve it for expense purposes. Review Source Response from Apryse December 6, 2022 Thank you so much for leaving a review, Renee! We are here to help with any other HR workflows! Also - there is a step we can add to your workflow to have your bills/receipts to be sent directly to your inbox! I will let your account manager know and they can reach out to you with a quick trick to to give you even more time back in your day! We know the struggle of expense time and want to make it less of a struggle for you! SE Sarah E. Non-Profit Organization Management Used the software for: Less than 6 months ### "OnTask is a Great Resource!" April 10, 2017 5.0 Our organization began using OnTask for our time-off requests. Before OnTask, each department had it's own form and multiple copies of each request was made. Now, with OnTask it's one web form! OnTask streamlined the process. Now, there is no chance of paperwork being lost or a supervisor misplacing a time-off request. Pros: OnTask has definitely made us more productive and efficient. We don't have to spend near as much time approving time off requests as we did before. It's made it much faster so that we can focus on more important work. Cons: We would like to have some more reporting features. Overall: Our employees find OnTask is easy to use and our supervisors love the automated process. After employee feedback, we have made some revisions to the form so it is nice that the forms can be customized as we want. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.