# Page 3 | Docubee Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Docubee the right Digital Signature solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160782/OnTask/reviews --- Docubee 4.7 (87) [View alternatives](https://www.capterra.com/p/160782/OnTask/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Docubee ## Showing most helpful reviews Showing 51-75 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Joseph M. Admin assistant Human Resources Used the software for: 2+ years ### "Not my top pick, but a good pick" September 19, 2023 5.0 Pros Its easy to use, when it's working. We do have a lot of instances of not being able to use it due to being down. Cons I didn't like when it was down. We have had to put a hold on hiring before and it really hurts. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Joseph! I am disappointed to hear you've been experiencing a lot of issues with the product. I am sending your feedback to our product team and encourage you to reach out to support@ontask.io or your account manager to make sure we can get your connection problems handled. Have a great day! CM Charlie M. COO Legal Services Used the software for: 2+ years ### "Best eSign Tool We've Found" September 19, 2023 5.0 I love OnTask's support team and how willing they are to work with any and all needs. Pros OnTask is great for customizing forms and easily tracking signatures. Cons Integration with other products is not as seamless as we have other tools, but is still completely capable. Review Source Response from Apryse September 25, 2023 Thank you for the review, Charlie! We are so glad to hear that OnTask is making forms and signatures easy. Have a great day! TB Terri B. Director, Partner Engagement Marketing and Advertising Used the software for: Less than 6 months ### "Intuitive System & Great Support" November 22, 2022 5.0 I don't typically respond to new vendor inquiries I receive. However, I'm so glad I did! They cut the price in half and the signee experience is better! Pros This platform is very easy to navigate and the support personnel are friendly and responsive. The option to have an OnTask account manager set-up the form was a bonus. Cons There have been a few instances where the user isn't able to access the agreement. This could be a user issues or a platform issue. Unfortunately, I haven't receive details of the issues in order to help troubleshoot. Reason for choosing Docubee There were no alternatives we were looking at. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We were paying for envelopes we weren't using and the cost per envelope was expensive. There wasn't an option for a reduced quantity. OnTask came along at the right time. Review Source Response from Apryse December 6, 2022 Thank you for leaving a review, Terri! We are happy to dig into any issues with users having access issues. Even if it is user issues, we are here to support and mitigate. We are so glad you made the switch and are a part of the OnTask family. KM Katalina M. Ing. Sistemas Information Technology and Services Used the software for: 2+ years ### "Automatiza procesos con OnTask" June 14, 2023 5.0 Pros Me ha permitido automatizar mis labores para tener un mejor rendimiento. Cons ha funcionado de maravilla a pesar que me toco utiilizarlo con vpn puesto que no esta para colombia. Review Source MS Michael S. Chief Compliance Officer Higher Education Used the software for: 1-2 years ### "OnTask for COVID-19 Policy Compliance" November 28, 2022 4.0 With the help of OnTask we have a very good handle on who is and is not in compliance with our COVID-19 policy. Pros We use OnTask to manage compliance with our institution's COVID vaccine/booster requirement. Once you get used to the templates and interfaces, it is fairly easy to navigate and contains a wealth of information. Customer support has been very responsive when needed. Cons Customizing various workflows is tricky but once you get used to it it's fairly straight forward. The dashboard, at least the way we have it set up, is a little "busy" so it's a little hard to train others how to use the application. Reason for choosing Docubee Ease of use, price, and customer service. Review Source Response from Apryse December 6, 2022 Thank you for the review! We know COVID-19 Policies and Compliances we quickly needed and rapidly changing and we are so happy that we were able to help you get through it. We are working on updating our Dashboard now and hope to have a better and more trainable experience for our customers in the new year. We appreciate the feedback! CB Cristina B. Student E-Learning Used the software for: 6-12 months ### "Best app" September 19, 2023 5.0 Pros We were able to use it to monitor covid 19 symptoms Cons Glitches in the system occurred oftentimes Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Cristina! I am sorry to hear that you've been experiencing glitches. Please make sure you report any issues to your account manager or to support@ontask.io so we can make sure any issues get resolved for you. Have a great day! PS Pat S. Customer Support Manager Computer Software Used the software for: Less than 6 months ### "This has made our lives so much easier!" October 21, 2020 4.0 We've enjoyed using OnTask and have received great customer service all along the way. As customer support manager, that part is very important to me! Pros We've now implemented OnTask for 99% of our forms and it has sped up the process of getting things signed immensely! Setting up automatic reminders and the fact the recipient can download their own copies of signed forms has saved a lot of work on our end and also greatly reduced the chance for us missing something. Support has also been amazing and responsive. Very excited to continue to expand our use of this product! Cons The fact we can't re-send the same task and can only send a link to it. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Docubee Customer service, functionality, price. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Functionality and price. We only used DocuSign for a free trial and weren't impressed. Review Source Response from Apryse October 22, 2020 Thank you for the review and feedback, Pat! We have enjoyed helping eBridge automate and make your form processes easier. As for resending the same task, we may be able to help you with that. Reach out to us at support@ontask.io and we can work on building that into your workflow depending on which task you want to resend. Have a great day! AB Annikka B. Benefits Administrator Human Resources Used the software for: 1-2 years ### "Ontask is the BEST!" September 26, 2023 5.0 Pros The quick sign function, we use that daily! Cons It can be difficult to set up complex workflows. Review Source DT David T. Director of Carrier Services Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Meets Expectations" September 19, 2023 5.0 It has been a pleasure working with OnTask, Hilary is easy to reach and informative Pros Service and ease of use. OnTask is very user friendly. Cons Nothing leans that way. We have not had any issues Reason for choosing Docubee Price Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Price Review Source Response from Apryse September 25, 2023 Thank you for the review, David! So glad to hear the product is easy to use and that Hillary is taking great care of you. Have a great day! TH Tina H. Certifies Professional Bookkeeper Accounting Used the software for: 1-2 years ### "OnTask Review" September 19, 2023 5.0 My clients and I were very happy with the ease of use of OnTask, the fact each party received their signed copy and a final copy to the administrator saved extra steps sharing the document once it was signed by all aprties. Pros The program was pretty easy to use. There was a bit of learning during the setup. Once the initial setup was complete OnTask worked seamlessly, providing documents for signing to multiple parties and supplying a copy of the final "signed" document to each individual. Cons The review step in scanning the document picked up various boxes throughout the document which meant going to each one individually to delete. Reason for choosing Docubee Cost - this was the main factor in purchasing the software. Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Tina! Have a great day! AM Andrea M. Global HRIS Manager Medical Devices Used the software for: 1-2 years ### "Super Easy to Use " November 22, 2022 5.0 Pros Super easy to use and push out. Great support from the OnTask team when you have a question or a challenging form/workflow to build. No need to have a login to complete a task - this made it extremely easy to use internally and externally. Cons Wish the quick form signatures could capture more people. Reason for choosing Docubee It had the most flexibility to support our Annual Incentive Plan objective form and calculations. Review Source Response from Apryse December 6, 2022 Thank you for the review! We value feedback from our customers as we continue to enhance OnTask. I will take the idea of having quick form signatures capturing more people to the team and see what we can do! TR Tyler R. GM/COO Hospitality Used the software for: 2+ years ### "Great company!" September 19, 2023 5.0 10 out of 10 Pros The team helping with the implementation was fantastic! Cons Nothing to add to this. Great product. Review Source Response from Apryse September 25, 2023 Thanks for the review, Tyler! So glad you like the product and that our implementation team took good care of you. BB Bob B. Software Developer Internet Used the software for: 1-2 years ### "OnTask would have saved me countless hours with my previous business" October 22, 2020 5.0 The reason I felt compelled to write this review is that their partner program is excellent and their customer success team is passionate and top-notch. Pros OnTask can act as a drop-in replacement for Adobe Sign or Docusign but with the automation and workflow settings that the 'e-sign' platforms do not have. I know first hand how time-consuming this stuff can be when you don't have the right tools. With no-task, a bit of setup upfront will pay huge dividends long-term if you have processes surrounding documents. The icing on the cake is the Zapier integration. Cons This isn't specific to OnTask but any similar service requires an upfront effort to build the initial workflows and there seems to not be a great way to streamline this. It feels like a bit of a time investment to get started but I haven't found a similar service that doesn't feel that way. Switched from [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) I felt like PandaDoc was too 'heavy' for my use case. Review Source AM Adam M. Founder Computer Software Used the software for: Less than 6 months ### "From 0 to 60 with Absolutely Accuracy. " April 6, 2017 5.0 Our staff was drowning in paper work and I had to find a solution quickly. We were using various tools all at the expense of time and quality. Various tools, at various price points and information in different systems was no way to live. Bringing in OnTask helped us qualify, quantify, and delegate data more effectively. It was easy to use, and our staff adopted OnTask rapidly. OnTask became the single source solution for our fillable forms, internal/external surveys, and authorization process. We were amazed to see it could integrate with our CRM but was not dependent on it. Our business has become more predictable and our processes no longer slow us down. Currently, they are working on a forms designer which will speed things up even more. We are delighted by their support and have even come to the place where we "OnTask" more and more each month. Pros We love the ease of use. It just works. The flexibility of the product allows us to really maximize our processes without having to conform them to a "in the box" solution. The accuracy in which we receive data and the time it saves from start to finish it amazing. The team at OnTask is amazing. We are thrilled to see constant improvements which include our feedback! Cons It's a growing product so there are still a few features we are waiting for, but we will say the team is fast/flexible and they get things out faster than we could have imagined. Review Source JR Jennifer R. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Wonderful Product" October 9, 2023 5.0 Pros I am very happy with our support and the functions of our workflow. Cons I wish it was a little more user friendly at creating workflows. Review Source GR Gregg R. Operations Director Individual & Family Services Used the software for: Less than 6 months ### "Lots of potential to create custom flows that meet organization needs." October 20, 2020 4.0 Document Collection, Signature Capture, Document Management, personalized interactions with each recipient. Pros ability to personalize transactions and structure document flow in unique and helpful ways. Cons Global document search still in development. Learning curve is a bit steep but once you grasp the structure and tools you will not have few id any issues and support is always there to help. Reason for choosing Docubee unique approach to the task, stellar support team, flexibility to do more than just simple document signing. Priced to be affordable to small businesses with document intensive processes. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Price, Service, Support! Review Source Response from Apryse October 21, 2020 Thank you for the review and feedback Gregg! We value customer enhancement requests and hear your request for the stronger search capabilities! We are always here if you need us. Manoj R. CEO Information Technology and Services Used the software for: 1-2 years ### "Ease of signing agreements and contracts" October 20, 2020 5.0 Today, we use OnTask for one-off agreements as well as templaterised agreements. OnTask has made this so easy to do. Pros Easy to setup. Cloud based. I have been a user of the product from the early days. OnTask has come a long way and today, it provides a vital role for Techcelerate. Cons OnTask is evolving. As it evolves, it is becoming feature-rich. I was impatient in the early days when it lacked some of the functionality I was after. I am glad to confirm, they listened to early users and have made the product really easy to use and added the features we were after. One of these being the ability to remind when an agreement is not signed by the recipient. Review Source Response from Apryse October 21, 2020 Thank you for the review! We value feedback from our customers as we continue to evolve our product around customer needs. SS Sophia S. Executive Assistant Law Practice Used the software for: Less than 6 months ### "A great service!" September 19, 2023 5.0 Very nice Pros The integration to SmartAdvocate and ease of use. Cons The inability to edit the default texts/emails that accompany the messages sent with forms Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Steep price increase Review Source Response from Apryse September 25, 2023 Thank you for the review and feedback, Sophia! As for the messaging sent with texts and emails, we may be able to help you with that. Reach out to us at support@ontask.io and we can look into customizing your messaging settings. Have a great day! LG Lisa G. Accountant Accounting Used the software for: 1-2 years ### "A far better choice than Docusign!" September 26, 2023 5.0 excellent Pros The workflow, really helped us cut time on recurring agreements Cons Updating /replacing a document in the workflow is not easy. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) price and features Review Source CS Colleen S. Studio Producer Graphic Design Used the software for: 6-12 months ### "Covid procedure" October 20, 2020 5.0 So far so good! Pros Ease of use. We use it for employees daily to track the Covid questionnaire. It is vital to keep employees safe and this software makes it easy to track. Cons The final steps. But it was easy after we did it a few times. Review Source Response from Apryse October 21, 2020 Colleen, thank you for your review and feedback. We would love to know more about where you had issues in the final steps if you have 10-15 minutes to spare. I will have our head of UX reach out soon. As always, we are here if you have any issues and we hope to continue to make the product more user friendly based on your feedback. SL Sarah L. Group Sales Assistant Hospitality Used the software for: Less than 6 months ### "New User " September 26, 2023 5.0 Pros Makes it easier for my clients to sign contracts and for me to track them Cons I'm still learning my way around it but it would be nice if I could merge a template/existing form into a newly uploaded document. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Docubee Cost/value Review Source JC Julia C. Education Technology Director Education Management Used the software for: 6-12 months ### "Loving OnTask for use in Education" March 19, 2021 5.0 We are looking at processes done by our Human Resources department, our Business Services department - signing of contracts, our data department to possibly integrate data with our student management system. Still discovering all that we can do. Pros The implementation of this product was very simple. Support responded quickly with any questions. This product can be VERY simple to use to send one form, one recipient and it grows from there. The possibilities are endless with what you can do. Still playing and learning. Held a training for secretaries and they all LOVED it. So many ideas, ease of use, and saves time. Cons Would love some step-by-step video tutorials. Reason for choosing Docubee Simple to advanced in one product and available to all our departments. Great price. Review Source Response from Apryse December 7, 2022 So happy to help Plymouth Schools automate! Thank you for being a valued customer! BB Bryan B. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great and customizable workflow solution!" October 20, 2020 5.0 We are solving parent/guardian liability and consent forms, as well as annual risk management processes for over 400 people across our region - during COVID. This software is crucial! Pros After learning how to set up workflows and fix my mistakes, I have enjoyed customizing workflows to fit our various needs across our non-profit personnel. Most of all, this software is user friendly. Cons It took a little bit of time to understand how to create workflows, but I got on the phone with an OnTask representative, and they helped me out big time. Review Source Response from Apryse October 21, 2020 Hey Bryan, thanks for the review and feedback. We are making strides to simplify the create workflows even more, but we are always here to help if you need us. We are always open to specific feedback to help develop OnTask and make it even more user friendly. CL Crystal L. Resource Manager Farming Used the software for: Less than 6 months ### "Health Questionnaire" October 20, 2020 5.0 Pros OnTask is very user friendly and has a supportive team that will work with you to meet the needs of your business. We had requests during the build out process and instead of them being lost in an ever growing list of dev updates, they would implement it right away. The main goal was to set up a health screening questionnaire, but I would like to continue to utilize this tool for other tasks. Cons When we debuted the software there were a few glitches, but that will happen with any big change. We have working through them and everything is running smoothly. Reason for choosing Docubee OnTask was the most comprehensive and customizable option, and the price was right. Review Source DG Davantee G. Youth Engagement Cordinator Education Management Used the software for: Less than 6 months ### "Review" September 26, 2023 3.0 it was ok could be better Pros task management was difficult to understand Cons most features I did not like a they were hard Review Source Similar Products Featured