Who Uses This Software?

Property managers servicing between 1 to 5000 properties, private landlords, and self-managed HOAs.


Average Ratings

130 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Rentec Direct
  • www.rentecdirect.com/
  • Founded 2008
  • United States

About Rentec Direct

Rentec provides a complete and comprehensive solution for both property managers and private landlords. Robust property, tenant, and trust accounting, automatic bank account synchronization, integrated tenant screening, electronic rent collection (ACH), unlimited US-Based customer support, online rental applications, electronic 1099 filing, and unlimited US based technical support are just a few of the benefits you receive with Rentec. Rentec includes a FREE 30-day trial.


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Rentec Direct Features

  • Calendar Management
  • Committee Management
  • Document Management
  • Event Management
  • Member Communities
  • Member Directory
  • Online Payment Processing
  • Property Database
  • Website Management
  • Work Order Management

Rentec Direct Reviews Recently Reviewed!

Awesome Customer Service

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I highly recommend Rentec to any property management company looking for a high value platform to run their company.

Pros: Learning new software is always a bit intimidating and time consuming. Rentec support has been available and extremely helpful answering my questions and guiding me.

Cons: Some of the FAQ's are outdated and need to be updated to reflect improvements done on the program. The FAQ instructions don't match up with the program.

good try a new software

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy use, very intuitive software, and good value. is very easy to organize all the information of the properties

Cons: doesn't meet the requirements of the company, and we got another software already which meets our needs

Rentec supplied all the elements I have been needing.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Good customer support. Not a bad learning curve. Able to be used by several users. It supplied all my needs and enabled me to easily do my own books.

Cons: I needed to call or use customer support quite often at first. Eventually I learned to navigate the online automatic response to inquiries.

Great Product, Great Price, Great Customer Service

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Over-all I am satisfied with the product. It saves me time.

Pros: It is affordable and has streamlined my process. I can use it from any location. I like the reports and the portal. I have less face time with tenants and am more productive.

Cons: Didn't know ahead of time that I needed to apply for a merchant account. I had to wait until approved. Tenants used other methods of payment for the first month.

Great Experience

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and set up. It took me 15 minutes to set up the rental properties.

Cons: The difficulty in setting up the ability to receive rental payments through the rental portal through Forte.

The best and easy software.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy customization, easy to learn. Many reports available. I would recommend even for the person who is challenged on the computer!

Not very user friendly software

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I have recommended this software to someone, but that was before I found Buildium.

Pros: Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

Cons: Really have to think about how to get back to where you were before and just getting around in general does not flow well.

Tested this service - Report that came back did not have the misdemeanors that I already knew about

Oct 03, 2017
1/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Value for Money

Pros: Great idea. I wish it worked. Unfortunately, my one time test use of it proves the reports they provide may be inaccurate .

Cons: It is not accurate. I tested this service with info on a person I know has misdemeanors. (He admits to them and the local police department in Indiana provided a report detailing the offenses). The "nationwide" report that came back to me after I provided SSN and other requested info, showed no criminal history at all. So, clearly the nationwide background check claim is not accurate

Vendor Response

by Rentec Direct on November 11, 2017

Dear Sue, Thank you for taking the time to try our service and post a review. Indiana does indeed have limited coverage as not all counties report misdemeanor convictions to nationwide databases. We (and all other screening vendors) are a bit at the mercy of counties keeping things updated but some still run analog systems and haven't yet converted to electronic, which can slow things down. Also, as a reporting agency for landlords, most states restrict landlords to only seven years of history. The crimes committed by your applicant that were over seven years old cannot be reported or considered when placing a tenant. Our system would have automatically removed those from the report as required by law, which also keeps you out of legal hot water if you were to accidentally reject an applicant based on old data. We are here to protect both you and your investments which we endeavor to do with both our software products and tenant screening reports by providing the most accurate data possible.

Rentec Direct makes excellent software for managing properties.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thanks!

Pros: I like the a person can change their level of use based on their needs. I was managing my own properties and using the more expensive version. Then I got a property manager and no longer need as much. I was able to downgrade without losing my data. Chances are I will be back managing my properties again it will already be set up and waiting for me.

One stop shop!

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great customer service! They always, always, always call back within a short time. And friendly staff. Shout our to Heather!

Pros: The ease of use. It is not as cumbersome as a lot of the soft wares our there. Straight to the point.

Cons: The owner statements are not as detailed, no dates on the simple report. Statement A and B on owner statement ougt to show dates of expenses, so owners don't have to call to check when and how....

Almost all inclusive

Jul 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Quick attention when I needed assistance.

Pros: I like that navigation is by way of drop down windows. This easy for me since it is like other software I use.

Cons: When linking the inspection app, z inspector, I found out that they are going to charge me monthly fees. I wish this function was part of your system.

Great support and easy to use

Jul 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Rentecdirect has been great to work with. There were very helpful before setting up my account and have continued to be very responsive when I have questions or even suggestions for new features. As with anything new, it takes a little bit of time to learn all the features and how to navigate around, but it's well worth the time it saves later on.

Pros: Has greatly simplified my record keeping and lease process. The EasyPay option for online rent payments works great along with the online application process.

Cons: The con to using any cloud or online based software is not having the ability to work on anything when without Internet connectivity.

Quick set up and easy to use

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer service is very good and the help database can answer almost all of our questions!

Pros: Quick and easy to set up and use, Tracks payments and expenses, tracks maintenance calls, and has online portals for tenants

Cons: I would be great is the tenant portal was an phone app. I think that my tenants would be more likely to pay on time with an app.

I recommend 100%

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform is incredible and customer support is the best. Great property management software! It handles everything from A to Z that we do managing our properties we just love it! Great support, if you need them they are there for you. Highly recommend!

Great software, and service!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have greatly appreciated the checking in and assisting with all the additional account set up items. You guys are top notch with contact and follow up. Professionally I've worked with large software companies like Yardi and Onesite as well as smaller groups like manage America. Rentec was my choice after reviewing and working with others. It had what I wanted and needed in a scalable platform that can grow with my portfolio.

Pros: Online payments Online apps Syndication of marketing Resident/owner portal .

Cons: Wished for better website templates so I didn't have to use another service. Maybe add advanced website at additional flat fee. I ended up using zoho.

Great value for what we need

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and easy to create reports that matter to landlords
Plenty of features
Customer service is quick to respond to questions or concerns
Straightforward billing

Cons: Cannot run the same report for all properties at one time- we have to do them one by one
Cannot print multiple reports at one time - have to print one by one

Overall: Easy to keep track of 100+ rental properties and run reports for owners and tenants.

Time consuming & geared for others

Jun 20, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I was really hoping for more. I am somewhat satisfied so far, but the software could use updates more rapidly than the current course for its age. The people are very friendly & helpful, but the software is what it is.

Pros: Everything in one place (almost) Landlord & Tenant portals Easy to share info with other coworkers Summary page is the best thing going!

Cons: Hard to master Accounting can be confusing No budgeting available Not cost effective to sign up multiple bank accounts if you run multiple clients with single family homes separately Some items don't make sense - i.e. property manager info has to be associated with marketing, rather than a general inquiry line, which we use for all properties, regardless of manager Finding the right page can take a few clicks sometimes

Rentech mostly behaves the way you would expect the software to behave and is functional.

Jun 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It was relatively easy to learn and behave the way you expected it to. It was easy to find the controls for changing what little you could change in the functionality.
The reports are what you expect them to be, income/expense, income, expense.
The rent-roll was reasonable.
Everything is exportable.
The bank accounts acted like bank accounts and were thus easy to understand.
Entering the data didn't take an excessive number of steps

Cons: Going from one screen to another sometimes took an excessive amount of time. Some archiving of data locally to the users browser would probably enhance the user experience significantly.
Use of an input worksheet for income and expenses would make these tasks much more effective and efficient.

Overall: Ease of use and I went through my first accounting review with the results

Good program for growing businesses

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use for this product and value the quick response time when I have had questions.

Cons: I wish there were more connections between certain pages instead of needing to click back and forth.

Good Software

Jun 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works well on a computer. Good level of functionality to meet the needs of a landlord. Easy to use

Cons: Not all functionality works that well on an IPad. Seems to be a little tricky to publish marketing info to other sites through syndication. Needs for specific instructions on address formatting to make sure it works.

Great way to transfer from previous software

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Again, setting up ACH

Pros: Easy to use, intuitive, well designed interface, excellent 24/7 support, either on line or on the phone

Cons: Setting up ACH was hard, it requires a lot of background information, we are a new small company and don't have a lot of records.

Best Customer Service ever!!!! Great Product.

Jun 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I shopped around for different software. We decided on this because it was affordable and seemed to be compatible for my size company. Their customer service is the best hands down. They are quick to respond and patient. They also implemented a new Chat service which is fantastic!

Pros: It streamlines so many things for me. There is a bit of a learning curve as with anything but you have their total support to get you through it. Whether it be email, phone, chat or their knowledge base.

Cons: Each state handles some things differently and so in some situations I have to manually do things and it can't be automatically set up.

An outstanding management tool!

Jun 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I was on RentPost previously. From that experience, I learned the hard way that while a website may make boasts of great software, if there is no Customer Support or strong Development group behind it, the user experience can be time-consuming and difficult. Converting to Rentec Direct allowed me to free up a lot of time that I formerly spent trying to fix issues caused by the software. I am so pleased with the quality of Rentec's Customer Support and Development teams.

Pros: 1. Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great. 2. Easy to use. Once I got familiar with the system, it became a slam-dunk to manage monthly rent collection and on-time lease renewals. Training was great so I got up to speed quickly. 3. Tenants like it. Ease of use applies to tenants also. Rent reminders and late notices are clear and tenants have no problem working with the system. Rentec takes that burden off my desk. And tenants love the ACH and credit card options. 4. Software works as advertised. The Development team has built a solid product.

Cons: It would be nice to have a reporting tool that allowed me to create my own reports. Owner reporting is not very elegant as it is today.

Good value for the money

May 18, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The cost compared to others. Customer service is awesome. I like the tenant portal, it was one of the things I had to have when looking for rental software.

Cons: The set up cost for accepting rent payments is really high, considering there are other on-line rent companies that have free set up.

Excellent trade-off product

May 16, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It attends all the neediness.

Pros: Billing method is fair. It contains the features needed to a property management system. FQ&A's to help you set up the system by yourself.

Cons: Could better use friendly, for example, the task part. It doesn't have a section or page to set up tasks only by user/manager/owner. Some reports cannot be ran by house or investor. Only by the whole portfolio.

Customer service is adequate but can be improved

May 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love the software it has simplified my business, but I think a thorough training of how the software operates would be extremely helpful

Pros: The customer is courteous and responsive once you actually talk to the right person. When I set up my account I scheduled a time for someone to walk me through the process of how the software operates.

Cons: The person that walked me through my software training was a substitute for the lady that was assigned to assist me and she was booked for that particular day and time. The substitute did an adequate job explaining the software, but my partner and I would have preferred to wait for the main software trainer.

I Love this Program

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thank You Rentec Direct

Pros: This is very easy to use and so many functions, It has been a blessing for us to save time. Evan the most challenged person can use it. Also it is great to have clients pay on line.

Cons: I really have not found anything I do not like. It would be helpful to have more training vidos or an easier way to find them.

A much welcomed relief!

May 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a fabulous program. It has simplified our property management bookkeeping and reporting soo much and saved us so much time. Now, I only wish you had a General Real Estate Back Office product that would pull data from our MLS and push it up to our franchise! We are in need of a new product. Using Broker Wolf right now and it is horrible! The reports are miserable!

Pros: Simplicity, detailed, client friendly reports and the best customer support I have ever received from any provider.

Cons: Reserve accounts. These were quite difficult for us to get set up at first. We are in good shape now thanks to the customer rep who patiently worked us through the setup. I would like to see, however, a part of the program for reserves that would be automatic so that my staff would not have to make modifications to the reserve amount monthly. For example, I may need $ a year in a reserve account for landlord but I do not take that money up front, I take a little each month. As I understand, it the system is set up to keep that amount from the landlord and I would not be able to pay anything until that is met so my staff puts an amount into the reserve that we take out monthly and then must adjust that amount every month. I would like it to be an automatic adjustment so that there is a total goal but the system knows to take only a little each month.

Perfect Solution For Us!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using Rentec allows us to screen tenants with confidence. Results populate quickly and the navigating the system is easy to learn.

Cons: Sometimes when using Rentec, records are missed that can be found online through local county and state websites.

Good Trade-off

Apr 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The price is good and the way they charge you, according to the size of your portfolio is very reasonable.

Cons: It doesn't have a section with tasks, with fields as tasks, responsible, date and reminders that can be addressed to different homeowners and property managers. That would be very helpful.

Rentec Direct great value for the price and functionality

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am a small startup (still getting my systems in place and don't have any other owners yet) in Montana. I researched Rentec Direct, Buildium, Rent Manager and Appfolio. One of my main concerns was taking on a monthly financial commitment when so young as a company. When all was said and done, I really appreciated that RD was created by a property manager who saw a need for this niche in 2007. The sales rep admitted that their first client is an owner-operator, not a property manager, but said they have made quite a few improvements toward serving the professional PM as well. It has been relatively easy to learn. I also like that the software comes with a tenant and owner login. How these components perform is yet to be seen, but I suspect it will work well. I also like that I did not have to commit for one year (Rent Manager, Appfolio) and that the price point was very reasonable with no extra charges for this or that and a very easy-to-understand pricing equation.

Pros: Reasonable price for a small startup, easy to learn, good accounting piece, website is included, customer service is very responsive to inquiries.

Cons: On-line application limited to 5 custom fields, included website could use a bit more functionality, nothing more at this time.

Simple, Organized Layout

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, organized and simple design

Cons: Running some reports can be laborious since you can't run some categories for all properties at one time, as we need to do each month.

Overall: This site has been great for all of my needs, from keeping track of tenants, landlords, properties, and maintenance. Sometimes running reports is a little labor-intensive, as you can't print out monthly reports, etc. that we use for all properties at once, so it takes time to select each property and run reports individually. Overall though, this is user-friendly and great for our needs.

Vendor Response

by Rentec Direct on April 12, 2017

Hi Darci, Thanks for the review and feedback! Your team at Rentec Direct is happy to hear about everything that is working well for you. We'd love to hear more about how the reporting features can be improved to make your life easier. Feel free to reach out to your Success Team at support@rentecdirect.com to share your experience and ideas. Cheers, Kaycee at Rentec Direct

New landlord needed this kind of help.

Apr 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: When you make changes, put it up as a splash screen for all users when they first login after you rollout the change. Have links to explain the changes.

Pros: As a new landlord this product set me on the right path in controlling all the business information. The relationships between accounts and tenants and properties are the biggest plus.

Cons: Some screens could be laid out in a more intuitive design. Bring the data that is common throughout the product together.

Easy to Use

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Thank you.

Pros: The introduction and training video was very informative and useful. User friendly, I have no trouble inputting my client and tenant information. Options for an upgraded version if I need it later on. Both options are very affordable for a small company like ours. I've only had to call for support one time and that went very well.

Cons: Hmmm... don't really see any Cons. Maybe it was a bit too easy for me to add a tenant more than once. I thought I needed to add the tenant and then add the new property. Somehow I ended up with two tenant's with the same name and one of them was "inactive" so maybe create a message that says "this tenant already exists" or something when the name fields match? I just archived one of them and deleted it so no big deal.

Fantastic ! Excellent and the Customer Service cannot be beat!

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The only thing missing is the lack of phone numbers being included with the profile when possible

Pros: You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.

Cons: I have not found anything not to like about this product. It is by far the best in the industry. It is hard to find something wrong with a perfect product. The only issue I find needing improvement is the lack of direct phone numbers being available.

Big help

Mar 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Good program for self managing rentals. Easy to use and efficiently put my vacancies out on real estate sites simultaneously.

Pros: All in one software

Cons: high credit check cost

I entered revenues and expenses into the system. Overall quite good

Mar 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: If the accounting functions are enhanced more, that would be great - I felt less detail oriented.

Pros: Uploading the related documents with each transaction is good. I could see overall revenues and expenses at a time. That will be good.

Cons: Whenever I make a lump sump payments for several invoices, it was not convenient. If I can enter invoices and apply payments to the invoices, that will be much better.

Easy to use property management software

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: This is a simple and easy to use software for residential property management. It would be particularly good for non-financial folks. It even has pop-up windows that warn you if you are doing something that can affect other parts of the accounting by mistake. My only gripe is that it does not have a robust general ledger for a full business accounting. I had to create a property and put all the expenses and other revenue there. They can be found but it would be nice to have it as a separate but integrated part of the software.

Pros: Easy to use and setup.

Cons: No general ledger for other business activities.

Nice, simple property management program

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We have about 25 rental properties and flip 5-7 properties per year. The software has been easy to work with and allows us to view our information from practically anywhere.

Pros: Ease of use and price.

Cons: The reoccurring transactions can be a bit tricky.

Recommendations to other buyers: You can't go wrong by trying out the free program.

I love this program.

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used Rentec Direct for over 5 years and I would recommend them to anyone. They are easy to use and the customer service is really great!

Pros: I love how easy it is to use and they are always updating with new better things.

Recommendations to other buyers: This program is totally worth what you pay for. I wouldn't go back to any other program.

Great product, very user-friendly, terrific customer support!

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: We got Rentec Direct for our Property Management department about 3-4 years ago - it was so easy to set up and get started with extremely intuitive and easy to use, great features and functionality and if you ever need them, the customer support folks are top notch and very knowledgeable and friendly. They have a "Knowledgebase" built into the software program that actually answers the majority of the questions you might have and it walks you through how to set everything up. Even those of us who have never used YARDI or other PM programs were able to pick it up right away and use it in on day 1.

Pros: Easy set-up and user-friendly, great Knowledgebase and customer support.

Cons: none, really

Recommendations to other buyers: try the free trial and see if isn't as easy and user-friendly as I say!

Fabulous Customer Service

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Not only is this software user-friendly but the customer service support is fabulous! I know I can count on them for anything I need!!! Would not go anywhere else!!!

Pros: Extremely user-friendly. Has everything you would need to run a business. They have thought of everything. They are always improving and finding ways to make our job easier.

Cons: None

Recommendations to other buyers: Choosing Rentec Direct is a no brainer.

Used to going to different other software types this was Best Buy for for the Price and ease of use

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Love it, product I have used for the price very easy to use self-explanatory lots of different functions

Rentec Direct

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: We have been using Rentec Direct's software for over 2 years now. We are very happy with the program, specifically how easy it is to use. We find Rentec to be very user-friendly. However, when I do encounter a problem, I either email or call their support desk, they are on top of their game, especially Kathryn, I haven't come across a problem that she cannot solve!!

Pros: I would have to say I like that support has remote access to my system. It makes it so easy to explain an issue that I am having. Although they will not do it themselves, they have me solve the issue so that I can "learn" how do take care of it next time.

Cons: There are a few things that I would change in Rentec and have submitted my requests. It does take a while for them to be implemented, however, I'm sure they get many suggestions daily.

Recommendations to other buyers: I would, and have recommended Rentec to other Property Management companies.

Inexpensive and Useful

Jan 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: Excellent Sales service and a solid program. 90% customization and all around great reporting software.

Pros: Cheaper than their competition

Cons: Reports could use more customization options

Recommendations to other buyers: Do the demo and make sure you have a solid idea of what you're looking for so you can ask the right questions.

Great Company

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Fantastic value. Low cost with great customer service! You can't go wrong.

Pros: Customer service.

Cons: Lots of features. Can be overwhelming for someone with a small property to manage.

Recommendations to other buyers: Just do it! You won't be sorry.

Rentec direct is an amazing product

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Great product. Exceeded my expectations :) Especially being able to advertise our available properties for FREE.

Rentec review

Jan 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: So far I have had a decent time. Though the background check leaves a bit to be desired. I ran a friend through who had a record and bad credit. It clearly stated the bad credit but no criminal record came up. My friend had a name change so I guess it didn't run that, but I thought the social might pull it up.

Pros: Well organized and allows online pay and reporting. Lots of tutorial videos and easy to understand instructions. The tenant pay is convent as well.

Cons: Criminal check doesn't work 100% but everything else seems to function very well.

Recommendations to other buyers: If you invest the time to set it up and watch the videos, it seems to work find. The tenant online pay is a separate setup fee which I didn't know at first but it's not much. Also, the fee changes depending on the amount of properties and units you have so that's nice.

Rentec Direct

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: For less amount of month, this software does everything I need. In fact, I'm incrementally learning more about it every time I'm using it. It creates a perfect report in excel for my accountant. It's a great product.

Pros: Manages all the finances (income and expenses) of my rental properties. Also manages documents, leases, applications, etc.

Cons: Can't think of one.

Recommendations to other buyers: Try the free version first.

Rentec Review

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: The system makes it really easy to keep track of expenses per property as well as keeping track of rent payments and late fees. I would highly recommend this to other property owners as well as property management businesses.

Cons: If you make an error in the accounting it's a little hard to repair. I would like an option to edit or either delete a transaction or be able to make a note and remove from the accounting error.

Learn in a day

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Rentec is the best and easiest to use accounting program for keeping track of your rental properties. Taught my wife in under an hour. Jeff

Pros: Ease to use

Cons: None

Recommendations to other buyers: Give it a try

Does the Job

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: We have a small property business with only 25 units, so we do not need a killer application. Rentec Direct has proven to be a nice fit in terms of functionality as well as financially. Entering data is very easy and the application provides several different ways to view the data so that analyses are quick and to the point.

Pros: The price is right, but so is the functionality. I am not sure how well this application would work for an operation that had several hundred units, but for our small business it seems to be good. It saves us a great deal of time and enables us to be more productive by allowing us to assess our expenses per property quickly and accurately.

Cons: At times, we have to sort of figure out how to get the output we want. Some of the pages use terms that do not always seem intuitive, but this is really not a major issue.

Recommendations to other buyers: Whatever application you decide on will probably make your life easier. I tried about four different applications before I decided on Rentec Direct. I am not that one size does not fit all, so take the time to make sure you are getting an app that you feel comfortable with and that you feel you can trust.

Rentec Direct- Everything That a Small Landlord Needs...And More!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: When I started out as a landlord about 2 years ago, I looked at many of the free or inexpensive property management products. I tried several of them, and there are quite a few good ones. In my opinion, Rentec Direct is the best one. I find it very easy to use and quite versatile. It seems more intuitive than some competing products. The Customer Support team responds to questions very quickly. I can generate virtually any report that my accountant needs. I can easily see how my investments are doing.

Pros: Very easy to set up and use. Very responsive customer support team Comprehensive

Cons: None to speak of as of yet.

Recommendations to other buyers: If you need a free or inexpensive property management product, please do yourself a favor and look at Rentec Direct. You will not be disappointed.

Great Program

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have found using Rentec to be enjoyable. It is a great value for the money.

Pros: Ease of use, great online support

Cons: Lack of accounting diversity

Great Tool for Managing Our Rentals

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I have just beginning the software for managing our rentals, and so far it has been a great help. I am looking forward to using more of the features as I become more familiar with it.

Pros: Variety of features.

Cons: Haven't found one yet!

Super helpful support

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I can't say enough about how helpful their support is. They always pick up When I call quickly or call me back right away. When I've called or emailed I always get somebody who knows what they are doing and they answer my questions quickly. The software is very easy to use and it has helped me manage all of my properties. When I do have a question I just call and they show me how to do it.

Pros: Strong accounting software, ideal for landlords like me. Amazing customer support. Tenant screening is very good in the system.

Cons: Can't think of anything I don't like, these people are amazing.

Recommendations to other buyers: Whatever solution you use, be sure to screen all your tenants. I really like the reports provided by Rentec.

Great Customer Service

Nov 16, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Comments: Rentec is a good solution for a small to medium sized rental company.

Pros: Quick customer service response. Easy to enter payments. Allows for credit card and online payments.

Cons: Only one email contact per unit allowable which is a problem for our student housing joint leases. Credit card payments have high convenience fees that our tenants don't like. Hard to navigate from a mobile device.

Recommendations to other buyers: Good, basic software with excellent support.

Couldn't ask for a better solution for our business.

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I'm consistently impressed with Rentec Direct's support and products. When we signed up it was to just do one tenant screen, but we found out they also have a complete software solution for managing our portfolio of properties. I used to use Quickbooks but after using Rentec's accounting tools for just a week I was sold because Rentec is so much easier. The other things that I really liked about this company is they tell it like it is. Their pricing is straight forward and they don't hide anything with hidden fees. Every time I contact their support, they are always friendly and very helpful too. I've called a few times now getting setup and I always get an English speaking rep who really knows their stuff.

Pros: Better support than I've ever experienced with any company, EVER! The software was really easy to learn. No term contracts, I like that.

Recommendations to other buyers: Read all the reviews before moving forward with a software.

Help has changed

Nov 12, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Comments: My husband is an accountant. It is difficult to figure things out sometimes. Now that you have changed the help to be a email it takes to long to resolve problems. We preferred the instant answer like before. Thank you

Cons: we do not like the help part now. It was better before

Rentec Direct

Nov 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I've had the software for over a month now. It was very easy to learn, easy to transition to from my previous software, and it offers everything I need to run my business!

Pros: I love the ease of use, pricing, and I absolutely love the free website and domain name!

Cons: Nothing yet

Recommendations to other buyers: None

Rentec Direct has made life easier!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Rentec Direct has helped us to stay on track of everything! Especially keeping up with rents. There are so many great features and it's very easy to use. We love it!

Pros: Keeps everything organized and running smoothly.

Cons: The website they offer looks a little dated and isn't very customizable.

Recommendations to other buyers: Give it a try!

Great property management software.

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I love Rentec. Easy to use and plenty of features.

Rentec Services

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I enjoyed using the service. After using it for about 30 days things seem to fall in place.

Pros: Receipts, Reports and Sending notification was my favorite

Cons: Quick books setup was not install with management system. You can use it but not like I attended to.

Recommendations to other buyers: This is a good management portal to use for starters. Easy to manage properties and the call center was very helpful.

Property Management

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: This is a very nice software. It was really nice being able to have all of my properties in one place and see what is going on. With the layout of this you are able to see a picture of your place the address and how much is owed. With this software I was able to keep all of my property organized.

Pros: Lots of features in one software.

Cons: None

Recommendations to other buyers: This is a very nice software that keeps everything organized.

We have outgrown Rentec

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
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Comments: We have been using Rentec for over 5 years. We have over 600 units on Rentec, both multifamily and retail. We started out as a small company and now have about 30 employees. I was a huge, avid fan of this software when we were smaller, but the lack of controls as we have grown larger now outweigh the positives. There is a very limited amount of control for user access. Basically a user has access to everything or read only access. It is very difficult to control process and data integrity throughout a larger organization. If you are a smaller company starting out, this software is fantastic. If you have more than 5 or 6 people in your data, you can't control the data quality because everyone has access to everything. No way to lock anything down, or create user levels of access. I have been asking Rentec for this change for over 2 years. We are now shopping for different software.

Pros: Great functionality for smaller companies and number of rental units (4 or fewer employees) Easy to use to get the basics started

Cons: If you plan on growing past 5 employees, consider something else. Not enough controls for various employee access/restriction to appropriate data/pages. Customer service used to be great, has slowed considerably in the last 2 years. The company has gotten a lot larger, and thus don't listen as well as they used to. Make sure that the software meets your current (and future) needs. Don't expect major changes. Small rollouts of capabilities do continue to happen.

Recommendations to other buyers: See cons.

Rent Tec Direct

Oct 20, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I reviewed two property management software programs and found RentTec Direct as superior.

Pros: User Interface, easy to learn.

Cons: Don't get a break on the add-ins until you reach 5o units.

Review of Rentec Direct

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have had good results, the reports come immediately

Pros: I like the ease of the on line entry process, and the cues I am given are a help. Also when I have requested phone help, I was contacted back immediately and given the help I needed. That was quite a surprise, as the last company that did SS checks for us was non responsive.

Cons: I have no cons

Recommendations to other buyers: I would recommend the company

Great program

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've used Rentec for a few years now and am extremely pleased with it.

Just what I need - not too much... not too little...!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This is the perfect software for screening my tenants. I like that it gives you an narrow range rather than an exact credit score. When you try to get the exact score, you open yourself up to larger compliance issues that you really don't need. The reports I get are instantaneous and the billing is easy. I highly recommend Rentec...!

Pros: Instant answers...!

Cons: It's not free...! LOL

Recommendations to other buyers: The software is simple, quick and easy...

Time Saver

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I was doing everything manually before I did the trial for Rentec Direct. The simplicity was what made me fall in love with the software. I started out with 3 rentals and in three years I had 22. The reports that I ran for tax season was so helpful. I was able to file my own taxes. I would recommend this product for anyone that has two or twenty two houses.

Pros: How entries are posted to the journals immediately and I can run a new report on the spot. Nothing has to post overnight.

Cons: I don't like the format of the rent statements, I have to explain it to most of my tenants. I think that it should start off with the rent amount for the current month, then the late fee for the current month, then the past due rent as a whole not broken up. Then the balance due. When my low to mid income renters get behind, they pay on the past due balance for a few months and pay the current rent. The option to create how the statement will show would be nice.

Recommendations to other buyers: Put in only a couple of tenants and rent info first. Add the most common vendors not all of them, if you are not familiar with taxes, have someone that has rental property taxes experience and get them to help you with your chart of accounts, put the whole chart of accounts in with the two properties. Enter work orders and complete them code them according to your chart of accounts. Make sure that the reports that you run come out right.

This is the first

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Easy to learn and common sense location of what I need to find. Updates like tenant easy -pay are great. I like that I can access the site from all my devices

Pros: reasonable cost, easy to learn and use looks professional , even for a small time manager

Cons: Tenant on line credit card rent payment option has too high fees But, payment from checking accounts very fair

Recommendations to other buyers: Give it a try!

Fantastic Management Software!

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've been using Rentec Direct for about 5 years and have recommenced this product to a handful of people. It's a really easy software to navigate and stay organized!

Pros: My favorite feature is the easy pay. I also love the simplicity of creating one ad on Rentec and it automatically syncs to all the consumer real estate sites.

Cons: Although you can access the website from your mobile device, I wish there was an app to make navigating and scrolling a tad bit easier.

Recommendations to other buyers: Add as you go. Don't worry about trying to add everything about a property in the beginning. Just get the basics first and then as you have extra time add in all the history, notes, etc.

Great Software - Great Support - Great Company !

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been using RentecDirect for about 5 years to manage a small portfolio of investor owned single family homes. I primarily use the software to manage each Owner's ledger, print monthly statements and 1099's at year end. It does all of this without a hitch and I know I am only scratching the surface of it's capapbility.

Pros: Very easy to setup and use but even better the few times I have had a problem the support staff is amazing and there are no language barriers.

Cons: There are no "cons" so far as I am concerned.

Recommendations to other buyers: Buy it and use it.

Great Product

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I love using this software to manage our properties. Super intuitive and quite robust. They seem to be constantly adding features too! I especially like the tenant portal and automatic reminder notices. Credit card and ACH processing is very convenient for tenants which helps keeps things current. The customer support is fabulous. They are extremely knowledgeable and always quick to respond to questions. I especially love that the software is in the cloud, so support can look up our account in real time, and fix any issues.

Pros: Super easy to use. lots of tools to communicate directly with tenants. Reporting is great.

Cons: I wish there was easier mobile access. It's a little hard to use the messaging feature on a phone. It would be great if there was a way to add additional email addresses and mobile phone numbers so I could communicate with multiple tenants within the same unit.

Recommendations to other buyers: I would definitely recommend product! Worth every penny!

Rental Management Made Simple

Oct 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: At first we were skeptical that a software that you only paid $15 a month for could be anywhere close to useful, but as it began being used we were very surprised. It is very comprehensive and made managing the properties and tenants a piece of cake. From the marketing of the properties, to the screening of the tenants, to the tenant portal our life has been made easier though its use and we haven't even scratched the surface yet. Great customer service and reasonably priced add on services have rounded out the benefits of this product for our business. Highly recommended.

Pros: Very comprehensive product with a lot to use. But our favorites so far are summary screen with a list of to dos, marketing screens, tenant portal - especially the work orders, EasyPay ACH. Basics of the product are very easy to use.

Cons: Very comprehensive product with a lot to use. Some times finding features can be a little tricky. I have run into several just by exploring. RTD is communicating new features on a regular basis to make this easier!

Recommendations to other buyers: Do your homework on various management tools - we did. If the product doesn't give you a free trial period pass on it. If you can't pick up the basics in a short time frame move on. We had RTD managing our first property and tenant in about 15 minutes

Happy with the product

Oct 06, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I'm small guy (only 20 units) but the product provides a ton flexibility and is a great help at managing tenants. Worth the investment

Recommendations to other buyers: You have to put some time into learning the application. That's especially true if you don't have a real solid accounting background. That said, it's not difficult to do and it's something you have to do with any product. I created test tenants, sent out emails etc etc.

Fast and Easy to use

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I only own 10 units but they turn over at one location quite a bit. Rentec Direct helps to take some of the anxiety out of finding a new tenant. Telling potential renters ahead of any viewing that I do the checks discourages some from applying but also saves everyone time and energy. The website is easy to use and gives results with in seconds. I can't speak about the other features offered as I only so far need the credit check part.

Pros: Fast and easy to use for credit checks

Cons: None that I can think of

Recommendations to other buyers: State in any advertising for apartment rentals that you do credit checks.

User Friendly

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Comments: What I love most about this software is how user friendly it is and love all of the features.

Pros: Basic service Free for small landlords

Great!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: We were just starting out and Rentec Direct was a great option financially and for the ease of use. We have had so many features added in the last couple years making use look more and more professional. We are thrilled with the direction they are going and how it has helped our business grow.

Pros: Ease of use.

Cons: Reporting needs more work for details. But is easy overall.

Recommendations to other buyers: Try it you won't be disappointed.

Great Product!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
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Comments: As a smaller property manager, we don't have time for all the bells and whistles that many products come with. Rentec Direct provides all the tools we need, and is not complicated to use. Meets all of our needs and makes us look like a larger firm with our landlords.

Pros: Easy to use

Cons: Not being a book keeper by trade, it takes some training to use well

Recommendations to other buyers: If you need a straight forward and effective tool, this is it.

Rentecdirect review by SP

Oct 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: As a property manager, I find this software simple and easy to use. Summary page gives you everything at a glance, such as payment due, lease update due, etc/

Pros: Ease of use. Ability to make changes. Easy access reports. Integrated marketing solution.

Cons: Missing customizable scripts, headers, footers, custom reports

Recommendations to other buyers: This is a great software for property owners and managers.

Perfect for our foundation

Oct 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Our family foundation has several income properties and this program is the perfect fit for us.

Pros: Ease of use and organization.

Very pleased.

Oct 01, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
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Comments: I've been very pleased with the program. Setup was easy and we've been able to make adjustments to the structure as we go.

Pros: Controlling information by tenant as well as by property.

The Program and Support

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I cannot begin to tell you how much we like this program. I have never worked in Property Management before this job and therefore, never used this type of program. Rentec is very easy to use and understand. The support that they offer is top notch. I tell people that I have my own personal support person, Kathryn!! She is the BEST, she knows the program inside and out and even when I call with a crazy questions that is out of the norm, she finds a solution. They are constantly improving and adding new updates. They ask for your input and listen and make changes or additions. Not only WOULD I recommend Rentec to others, we already have!

Pros: The Support is the BEST, always available and very personable and helpful!!! The monthly fee is worth every penny.

Cons: I really don't have any complaints.

Recommendations to other buyers: I highly recommend it.

Great Property Management Software - Especially for the Cost!!!

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: 3 years+ and have never had to contact Customer Support, it just works right from the get-go! They are always updating / adding new features. I especially like the Marketing interface with Zillow, Trulia, Craigslist, etc. It really works, in the last 3+ years we have never had a unit open for 30 days! The software takes care of everything a Property Manager Needs!!!

Rentec is perfect for owners / managers of properties.

Sep 29, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Clean, easy to use product. Very good tech support. Keeps improving. Priced reasonably. Good features like ACH, screening reports. Automatic posting to rental sites like zillow, hotpads etc.

Cons: Managing marketing info for the unit rental is not very straight forward. Cant easily replicate info from one unit to another. Loading pictures and arranging them could get better.

Recommendations to other buyers: This is the best I could find in terms of having all important features at a reasonable cost. Honest company. No hidden costs.

Everything I need and things keep coming I didn't know I need.

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that everything is right there. The price is very reasonable and this application includes all of the items the very expensive programs include. The customer support has been incredible these last six years and they keep adding things that really help.

Cons: Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.

Recommendations to other buyers: Make sure to analyze your needs. This is very easy to use and covers what is needed.

Using Rentec has helped our company grow!

Sep 29, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Software is fairly easy to use, affordable for multiple users and can be accessed from any device.

Cons: A little clunky on certain applications but has improved greatly.

Recommendations to other buyers: Price, functionality, ease of use are all part of the package. Make sure you know what you are paying for and that the margins at your business can afford it.

Overall excellent

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Simple to use and being able to syndicate the marketing for rental listings is great.

Cons: ACH takes too long to process so I do not use that, so we have to double entry. Our bank only takes 1 day.

Recommendations to other buyers: take your time and learn the program before using the portals.

Greta product for Landlords and Property Managers

Sep 29, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's simple to use and makes tracking tenants, properties, and payments a breeze

Cons: Can't think of anything that I don't like about Rentec. I work with about 10 properties on average, so I can't comment on how well it handles the needs of a large scale property manager working with 100 properties

Recommendations to other buyers: I looked into and used several rent/property management programs before Rentec. Rentec is by far the best for Landlords or small Property Managers.

Nice experience

Sep 28, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the variety of reports and constant updates on the interface of the program. I like that there is a tenant portal and easy pay system that provides convenient method of collecting rent.

Cons: I do not like that there is no calendar that is integrated within work orders.

Recommendations to other buyers: If you have any questions, text to Customer support and they will reply very quickly.

It just works!

Sep 28, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to navigate; fairly intuitive; has depth; can be up and running quickly; vendor is active in keeping product current and adding features; customer service dept is responsive via email.

Cons: Product seems geared more toward housing rentals than commercial rentals--I have to get creative when entering tenant info to get them to show up properly on the summary and deposit screens.

Recommendations to other buyers: If they still offer the 30 day free trial, it's worth the time to give it a try.

Rentec review

Sep 28, 2016
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The program is pretty user friendly. Its nice having it accessible anywhere for my manager and myself.

Cons: the recurring charges can be cumbersome at times. Sometimes they seem to have a mind of their own.

Recommendations to other buyers: try the free version to test the program. you have nothing to lose by trying it.

The Perfect Software for the Small Landlord

Sep 25, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I am a small landlord, with 9 total units. I tested multiple software products before settling on Rentec Direct. I really like the usability of this software. It is very intuitive, and I can usually figure out how to do what I want to do. In the event that I can't do something, their customer service is top notch. The free version will do what most of us need, but I did pay for some extra features.

Cons: There is noting that I can say is a problem. I find that it is a joy to use.

Recommendations to other buyers: Many of these products can be tested for free. I suggest that you test several of them before making a decision.

I've used it for 2 years and I manage around 50 units.

Sep 20, 2016
4/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Customer service is excellent. Its very affordable.

Cons: Allot of double entry. Hard to get back to where you started always puts you back to the beginning.

Recommendations to other buyers: I think the layout and formatting is hard to navigate sometimes. Allot of double entry.

Full Service rental software A++++

Sep 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love how easy the product is to use and the support you get when you have a question. The software has helped our business grow so much and get our apartment listings in front of people we never would of normally see our local ads. It has great accounting functionality built into it that allows us to reconcile with our bank accounts in a very easy and effective way.

Cons: I do not have any complaints at this time when we first started using it 5 years ago there were a few things but they have been updating and adding features all the time and now there are no missing features or problems that are unresolved.

Recommendations to other buyers: Use the free trial, we have used very expensive rental software in the past and this does the same if not a better job. I would give this product the my best shot first before considering any other rental software.

some experience with this product

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Great service, exceelent staff. very informational. the website marketing, accounting everything really

Cons: now there isnt anything least to like about this particular product or service.

Recommendations to other buyers: Offer free website best advice. the website allows acess to the major residential website such as zillow, ect.

Service is everything

Sep 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The vendor is very helpful and informative. Available when I have questions with in a very reasonable time frame

Cons: Some features don't fit for my needs. It's difficult to make the adjustment if there are 2payment types for 1 customer...also you have to wait for a return call if you have questions, however they respond very quickly.

Recommendations to other buyers: Use the trial version in full and be sure it accommodates all or most your needs

Rentec Direct

Sep 08, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Rentec Direct is incredibly affordable compared to other property management software out there. They are very responsive when I need help with something. They are easy to work with and I've been working with Kathryn on an issue I'm having with accounting and she has spent extra time with me that she shouldn't have to. She is great and Rentec is lucky to have her.

Cons: The accounting is at times cumbersome to wade through the reports and find what I'm actually looking for.

Recommendations to other buyers: Your best option is to take advantage of free trial offers. Check out the different programs and make sure they have what you need.

Great product for simple property management

Sep 06, 2016
4/5
Overall
4.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
4 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Itemized property/units. Work order availability, reports for financials, Contact lists and easy to use.

Cons: No Accounts Payable option that allows you to create invoices.

Recommendations to other buyers: Add in an accounts payable option, also adding an allocation for where invoices were completed without adding the expense onto tenant