Who Uses This Software?

We serve organizations of all sizes that are looking for an easy to use and performant VDI solution. With Paperspace, you can rollout cloud based desktops in hours to days not weeks or months.


Average Ratings

8 Reviews

  • 2 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    We offer various hourly to monthly tiers depending on performance needs.
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Paperspace
  • www.paperspace.com/
  • Founded 2014
  • United States

About Paperspace

Fast virtual desktops to supercharge your business with the next generation of computing infrastructure.


Paperspace Features

  • Archiving & Retention
  • Capacity Monitoring
  • Data Mobility
  • Desktop Virtualization
  • Disaster Recovery
  • Namespace Management
  • Performance Management
  • Version Control
  • Virtual Machine Monitoring

Paperspace Reviews Recently Reviewed!


Buggy, random standard shortcut changes, poor response from customer service. Overall pice of junk.

Aug 26, 2017
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: The price is acceptable/low. Platform fairly easy to set up. Generally works well when first started.

Cons: Standard Windows shortcuts sometimes work and sometimes don't, usually changing in the same session, forcing a disconnection/reconnection or sometimes a restart. Sometimes recognize Shift+key commands rather than the standard key command (e.g., types # instead of 3). Cursor suddenly disappears. Recognizes web page shortcuts unpredictably (page down sometimes moves the page down and sometimes switches to the next browser tab, typing in a browser search window sometimes works and sometimes activates shortcuts, like typing an S sometimes activates a save command, et c., et c., et c.)

Overall: Prtability

can't login - wait for answer since weeks

May 15, 2018
1/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: The virtual machines are quite fast and the usability is ok. I only had a problem at the beginning to choose the right machine for my task.

Cons: The support is bad. I'm waiting for an answer since weeks. I have login problems. I tried to reset my passwort but never received an email.

Also the referral program seems not working. I send the link to a friend and never got the money to my account.

The pricing is also bad. I choosed the wrong OS for my virtual machine. It was necessary to create a new one. They charged my money for a few seconds of storage. :-(

Overall: NO benefits. Choose other options

Horrible customer support and business practices

Jul 20, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing - I never saw the machine running. They have no live support - the support supposedly replies within 24 hours - never heard back.

Cons: Back in January 2018 - I followed the directions to create and set up a machine. When setting my machine up all I got was a spinning wheel. After 20 mins of the spinning wheel I gave up and wrote them there was some thing wrong. There was an instruction in their support page to notify them if the machine didn't provision within 10 minutes. They have no online support or phone to call. After writing to support to tell them the machine never provisioned I left the site and did not return.

A month later I find a charge! It never started and I had no clue that it was running - it started up after I left. Even though I wrote them to let them know the provisioning failed. - They refuse to refund this charge.

I am filing a complaint with the federal trade commission and encourage your users to work with a different company.

Lousy Machine - Excel file won't even filter a row without hanging for time and eternity

Mar 17, 2018
1/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I loved the idea of using a powerful machine and not having to go out and buy a new machine to work on larger excel files, however I have been extremely disappointed and support has been non-existent. Bummer

Cons: Is not as powerful as it should be given the so-called 'specs'. Hangs/locks/crashes when using Microsoft 2016. I just sat for 8 minutes to filter one column.

Very good virtual desktop

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The easy of deployment of machines, speed, uptime, everything :)

Cons: The interface has some lag (administration)

Overall: Really like the concept and the people behind Paperspace. Service is top-notch.

Good idea. Terrible customer support

Sep 17, 2018
1/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Easy to setup. User-friendly UIs. Good tutorials.

Cons: Terrible billing system. Customer Support talks weeks, even months to respond.

Overall: Overall cheap and easy to setup, but the terrible customer support are causing them to lose substantial amount of potential customers. A lot of the advanced machine are not available, and support tickets for increasing limits never got responses. Their billing system is deeply fraud, and they seem to struggle to find a better solution than resolving to a predatory strategy. Strongly advise against using their service. You will get much better values from GCP or AWS.

Great way to access windows applications on a Mac

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I needed this program to open windows programs on a Mac. This made it possible to do that - and without spending a lot of money. It's really easy to use, isn't very "buggy" and is affordable.

Cons: If you need to upload large files to the virtual windows computer, I would NOT suggest dragging and dropping them. It probably won't work.

SCAM

May 01, 2018
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: It looks nice.

Its a great idea.

The UI is easy to understand.

Easy to sign up.

The VMs are okay.

Cons: They don't stop charging you even after cancelling the service.

The customer support is a 0 out of 5

They tell you how and how not to use the service you are paying for