# Page 4 | Bird Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Bird the right Application Development solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160795/Bird/reviews --- Bird 4.4 (157) [View alternatives](https://www.capterra.com/p/160795/Bird/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Bird ## Showing most helpful reviews Showing 76-100 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Charles D. Managing Director Sports Used the software for: 6-12 months ### "Simple messaging" November 15, 2018 5.0 Texting a group of members to drive attendance at meetings, attendance is up 15-20% simply due to motivational messages and reminders to attend Pros It's super simple, quick to use, mobile or desktop, love the scheduling facility Cons I hate the 'are you a human' check at login - I understand it's for protection from machines trying to access my account, but really seems overkill. Review Source VR Verified Reviewer Branch Secretary Bristol & District Amal Civic & Social Organization Used the software for: 2+ years ### "Messagebird - a simple and useful text messaging system" November 15, 2018 4.0 This has served our organisation well for several years, though I think the changes that were made recently made the product more limited in some ways. Even so, it is cheap and effective. Pros This is reasonably priced and easy to use software. Cons Messagebird removed the functionality that allowed you to target sub groups, without spending time individually joining numbers to it. This was disappointing. Review Source TC Tom C. Software Engineer Information Technology and Services Used the software for: 2+ years ### "As easy as expected" November 20, 2018 5.0 Straight forward SMS service. Support has good response times and is easily reachable. Pros Implementation is straight forward using the extensive API docs and SDK's. Cons The sub accounts are a bit confusing sometimes, could use some UI improvements. Works fine though. Review Source VR Verified Reviewer Senior Operations Executive Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use and quick" October 8, 2019 5.0 Use the tool to send text messages to our customers. Pros This is a really useful tool for urgent information to be passed to our customers. The ones that don’t check their emails regularly. Cons Nothing in particular I dislike about it really. It’s quite a basic layout but I feel that doesn’t matter when the tool is so useful. Review Source SC Shen C. IT Director Logistics and Supply Chain Used the software for: Less than 6 months ### "Messagebird moderate user" December 15, 2018 5.0 It does what it advertises. I only use it to send out notifications that does not require user reply but apparently it is able to be done should I need it. Pros Customer service response is quick (in working hours). Message sending is quick and reliable. The web pages responds quickly and balance display is real-time. Supports Chinese characters and supposedly other languages encoded in UTF-8. Competitive price in the Australia market. Cons Some of the pages are not fully localized, e.g. sub-account finance page currency is only in EUR. Not too many user permission control (all users are administrators) First-time recharge takes a day. Customer service is not 24/7 (might be inconvenient to users on the Eastern hemisphere. Review Source Sam R. Sales Representative, Equipment Manager Food & Beverages Used the software for: 1-2 years ### "Best way to get our message out!" November 15, 2018 5.0 Pros Super easy to use. I had questions during setup and the support at MessageBird walked me right through! Talking to our company owner just yesterday about the service we receive from MessageBird and it's ease of use. I highly recommend using MessageBird, great company and staff helped me reach my goals for alerting my customers anywhere in the United States. Cons I have nothing negative or least desirable about the software. Really works good for our customers for being notified. Review Source VR Verified Reviewer International Launcher Internet Used the software for: 1-2 years ### "Marketing manager" November 15, 2018 5.0 Pros Easy to use. Great functionality which makes my life easier Cons The UX could be improved. Not always easy to go through the flow. Review Source JL Jake L. CEO Internet Used the software for: 6-12 months ### "The perfect SMS platform." November 15, 2018 5.0 Message bird easily enables me to message my clients professionally, easily, quickly and cheaply. It is important for me to have such software as reliable as message bird is to keep my business going. Pros The functionality of the software has to be the best I’ve seen. The amount of functionality you get for the price point can’t be beaten. MessageBird is definitely the the easiest software to use. Cons The way there support is done isn’t the best. I don’t like the fact when I go to the live chat it tells me “we will be back soon”. The live chat shouldn’t even appear if it’s not available. Other options should. There support system is all in one. I personally prefer a seperate ticketing system as well. Review Source VR Verified Reviewer CEO & co-founder Internet Used the software for: 6-12 months ### "Powerful API for SMS messages" April 12, 2019 5.0 Pros MessageBird nailed it: they built the perfect tool for sending SMS messages through their API, allowing us to integrate their platform into ours and automate the whole process. 10/10! Cons I'm sorry but can only think of great things, as everything workes as expected and also very reasonably priced. Review Source HT Helen T. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "It works" November 15, 2018 5.0 My whole business relies on texts sent and received through MessageBird. Pros It all works well, apart from occasional hiccups that are quickly resolved. Cons I can't think of anything to say for this. Review Source WP Winfred P. CTO Internet Used the software for: 6-12 months ### "Easy integration and clean API" November 20, 2018 4.0 Due to pricing changes at our former SMS provider we were able to switch within a day to use MessageBird. The easyness of implementation really stands out Pros The API is really clear and easy to implement. Cons When sending high volumes it would be nice to get recommendations on pricing benefits. Review Source LH Leanne H. Manager Legal Services Used the software for: Less than 6 months ### "The Best Value For Money" November 16, 2018 5.0 Overall, the platform is great. The price is cost effective and customer service always endeavour to resolve all issues promptly Pros I have used a lot of SMS services and MessageBird is the best value for money we have come across. The user interface is very easy to use. We can segment lists, created automated drip sequences and much more. The fact that MessageBird also integrates with Facebook Messenger and WhatsApp is another reason we chose them over the competition. Delivery rates are much better and faster than some of the other we tried. Cons The QuickSend feature needs to be updated. It's great for sending a quick SMS to somebody, but not so great when I need to send a quick response from an exiting template. Yo have to first add the contact if you want to send them a message from a template. Review Source Himanshu S. Digital Marketing Consultant and Founder Internet Used the software for: Less than 6 months ### "Great for sending SMS to customers" December 5, 2018 5.0 Pros We use this to send SMS invoice reminders. Nice simple interface, cheap rates and fast delivery. Cons Support can sometimes take while to respond via live chat but nothing much to complain about. Review Source MV Michael V. agent Real Estate Used the software for: 6-12 months ### "Overview" November 21, 2018 4.0 \- structured, clear, easy to understand, easy to use Pros \+ easy to use + good overview + comfortable Cons \- bad overview, with several users - no connection to, for example, whatsAPP, weChat and so on - no Windows or Apple OS app Review Source BC Bruce C. Executine Director Used the software for: 1-2 years ### "Easy to use once you get used to it" February 24, 2018 5.0 Pros Logging in our clients contact numbers so we can keep them informed of there booking. The support you get is first class and prompt Cons The only set back we find is sometime the dates breakdown does not correspond with amount of text messages sent Review Source KB Kees B. Program Manager Infrastructure Information Technology and Services Used the software for: 2+ years ### "SMS forwarding working well; portal not so friendly" November 20, 2018 4.0 Pros SMS and voice forwarding is working OK, Cons The portal is not very friendly and intuitive. Review Source Adil T. Manager Internet Used the software for: Less than 6 months ### "Best Services, and Fast Support" January 8, 2019 5.0 Pros Their services are so helpfull, and help us to get close to our customers Cons i dont find anythig that its not good, by the way all services are good. Review Source Simon D. Consultant and Managing Partner Civic & Social Organization Used the software for: 6-12 months ### "Satisfied" November 15, 2018 5.0 It's really helpful for my business! Pros The ease of use, the way you can navigate the dashboard Cons I experinced some difficulties whem we ran out of credits. Review Source VR Verified Reviewer Chief Creative Officer Computer Software Used the software for: 6-12 months ### "MessageBird review" November 20, 2018 4.0 Pros Easy to get phone numbers and send and receive text messages with those numbers. Cons The interface​ of the website can be a little wonky. Review Source AM Andy M. Chairman Sports Used the software for: 1-2 years ### "Great for Clubs" November 15, 2018 5.0 Whenever phoning for support or help, there is always someone who is knowledgeable who can help. Pros Send bulk Messages Schedule Messages Address book where you can personalise messages Cons Phone App would make it easier to reply to messages Review Source LL Liam L. Owner Accounting Used the software for: 6-12 months ### "Happy customer" November 15, 2018 5.0 Pros Been using for around eight months now, never had any issues and everything works easily Cons Never had anything to put as a con everything we’ve used it for has been fine Review Source KT Kelvin T. N/A Information Technology and Services Used the software for: 1-2 years ### "Competitive pricing" March 11, 2021 5.0 Pros Pricing is competitive and UI is good, from a non technical point of view, its easy to get stuffs up and running quickly. Cons There is quite alot of services and can be confusing at first glance. Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Pricing Review Source Fábio O. Co Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Great company" December 10, 2018 5.0 Pros The design is awesome! The price/quality is perfectly balanced. Great job guys! Cons The 24h for verification of the payment. Review Source FH František H. CEO Farming Used the software for: 1-2 years ### "Great alternative to Twilio" November 15, 2018 4.0 Pros You can get numbers with both SMS & Voice capabilities. Great API documentation and easy (and fast) integration. Cons We got a few outages, but they were resolved fairly quickly by the support team. Review Source VR Verified Reviewer CEO Real Estate Used the software for: 6-12 months ### "Text Messaging" November 15, 2018 5.0 Pros Ability to customoze the text messages we send Cons Not having control over the area codes used to send the messages Review Source Similar Products Featured ## Related categories [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Telephony](https://www.capterra.com/telephony-software/)[IVR](https://www.capterra.com/ivr-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.