# Page 6 | Bird Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Bird the right Application Development solution for you? Explore 157 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/160795/Bird/reviews --- Bird 4.4 (157) [View alternatives](https://www.capterra.com/p/160795/Bird/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Bird ## Showing most helpful reviews Showing 126-150 of 157 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Stephanie P. Pcc Health, Wellness and Fitness Used the software for: I used a free trial ### "Exactly as described" August 6, 2019 5.0 It’s been relevantly easy to learn it’s pretty straight forward and makes a business’s life easier Pros It makes it easy to connect with your clients to ensure their confidence in you as a business Cons It could be a little bit more simplified Review Source DM Daryll M. Software Engineer Computer Software Used the software for: Less than 6 months ### "We used MessageBird SMS for real-time status updates and OTP" November 20, 2018 4.0 We have implemented a real time status updates solution for our customers and also added a security feature for their accounts with an OTP verification through SMS Pros Ease of use and integration through their API, Cost-effective and has an almost real time delivery of messages to customers. Cons There are some minutes of delays with the messages sent to some customers (due to the mobile network provider?), but they get received eventually. Review Source VR Verified Reviewer Vice President, Global Business Department Consumer Services Used the software for: 6-12 months ### "Powerful sms service" November 22, 2018 5.0 Nice & Hip & Easy to managing Pros Convenient top-up and one-stop view about status Cons competitive price / compare with local service provider, price was bit higher Review Source ES Eli S. Managing Director Internet Used the software for: Less than 6 months ### "eli" November 15, 2018 5.0 texting to clients upon purchase Pros esay they offer a dashboard very clear instructions Cons nothing it is amazing one improvement would be with the flow builder the instructions should be a bit clearer Review Source LO Leslie O. Transport Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Functionality " December 5, 2018 5.0 Pros It's straightforward to use, which helps when you need to send emergency messages. Cons I am unable to send messages to EVERYONE at once. I only have the option to send to one group at a time, unless there is something I am not doing right. Is there an app? Review Source VR Verified Reviewer Chief Technology Officer Banking Used the software for: Less than 6 months ### "To the point message sending" November 20, 2018 4.0 Pros Quick to get going, get to production quickly with good code examples. Cons Handling of credits, I want to automatically top-up my account. Review Source CY Chris Y. Developer Internet Used the software for: Less than 6 months ### "Documentation and support is among the best I've encountered." November 15, 2018 5.0 The documentation and customer support stood out among all others. Pros Documentation was top-notch and allowed me to get up and running quickly. When I needed support they were responsive and kept on top of things until the issue was resolved. Cons Nothing comes to mind, but just make sure you review the requirements of a dedicated number if sending messages to american recipients. Review Source MF Martin F. director Internet Used the software for: Less than 6 months ### "Very bad customer support" November 15, 2018 1.0 Horrible Pros We wanted to send messages to mozambique but 2 out of the 3 carriers did not recieve our messages. We asked customer support but it took serveral days to look in to maters and our last question was never resolved. This was really very disappointing. Cons The software is fine, the send service is horrible and support doesnt solve problems. Review Source MP Manuel P. Director of DevOps Telecommunications Used the software for: Less than 6 months ### "Great communications service" November 15, 2018 5.0 Pros Good Uptime Very Stable Nice API Good support Great pricing Cons Feature set should be broader Flow builder is too simple Review Source HS Hardik S. CTO & Online Head Education Management Used the software for: I used a free trial ### "Fraud Company on Payments End" February 13, 2021 1.0 Very unethical on payment front Pros Tried it for a week. Didn't like it so didn't use it much Cons Had tried it in July 2020 and had linked my credit card. But then didn't go ahead with the paid plan and stopped using it. But surprisingly, they charged my credit card on Feb 4, 2021, for $600 which was very surprising. Contacted their support team. Was shocked by their response when they denied the same. It was very unethical and a case of fraud. Review Source Andre B. UX Designer Financial Services Used the software for: Less than 6 months ### "Really simple to use for non-technical users." January 3, 2019 5.0 It's fast and easy to integrate, you can get started right away with any barriers. And the support team is always available to help. Pros It works out of the box with IFTTT and it's really easy to integrate with your native app or workflow and the SMS feature is more affordable and reliable than other services. Cons So far everything has been great. No issues at the moment. Review Source BX Ben X. CTO Financial Services Used the software for: Less than 6 months ### "SMS .Net SDK not working at all" December 19, 2019 1.0 Pros We are evaluating some programmable SMS providers. MessageBird is not working at all with their .Net SDK. Cons Try to send SMS by program, used their demo code with their .Net SDK, cannot compile, got error CS0236. Their support can't read the issue, gave reply help nothing. Even the basic instruction on their website is wrong, like this one, "The following command will install MessageBird: install via NuGet" Review Source CM Charles M. Operations Financial Services Used the software for: Less than 6 months ### "Thumbs up MessageBird" November 15, 2018 4.0 Overall I am satisfied with the software and how it is giving service to the company Pros Easy to navigate all the tabs and easy to understand Cons None for the software but the response time of the customer support should improve Review Source JT Justin T. CEO Computer Software Used the software for: Less than 6 months ### "Great Service" November 15, 2018 5.0 Great Pros User friendly, easy to learn, straight forward Cons None so far. What I like about it is that I don't get lost in the UI. It's all positioned in the right place Review Source CO Chregan O. Director Real Estate Used the software for: Less than 6 months ### "Great customer service!" December 11, 2018 5.0 Pros Simple interfaces, clear documentation and great customer service. Cons I have only had a good experience of the software and customer service so far. Review Source EW Ed W. MD Internet Used the software for: 2+ years ### "Pretty straight forward, reliable, that's all I need" November 15, 2018 5.0 Pros I think the biggest memory was that it was easy to implement Cons There was an issue around the billing, I can't quite remember what, I think it was around alerts that my card had expired Review Source VC Vicky C. Customer Experience Manager Cosmetics Used the software for: Less than 6 months ### "business use" November 15, 2018 4.0 good use Pros When creating a campaign it was easy to send a message Cons hard to fault find if a user is unable to get access Review Source pH peter H. Dev Information Technology and Services Used the software for: Less than 6 months ### "SMS" November 15, 2018 5.0 Pros Easy to use and stable. Was up and running within 1 hour Cons Cost could be lower and you could support more vendors Review Source JA Jay A. Online Entrepreneur Entertainment Used the software for: Less than 6 months ### "Why I use MessageBird" November 30, 2018 4.0 No matter how good a software is, if customer support is horrible I will not stay with the the service. I'm very happy with MessageBird's customer support team. Overall, MessageBird has become an important tool in moving by business forward. Pros The three things that will keep me coming back to MessageBird: 1) Value for my money 2) Ease of use 3) Very responsive customer Support team Cons This may be more of a carrier issue than the software itself, but it would sure be great if I could include clickable URLs in my messages to my recipients. Review Source VR Verified Reviewer Communications Manager Internet Used the software for: Less than 6 months ### "Outstanding support service! " November 26, 2018 5.0 Pros Very easy solution to implement and the support team is fantastic! Very responsive whenever I have a question. Cons There are no noteworthy cons of using MessageBird. We love the service! Review Source BB Bratislav B. Marketing Manager Marketing and Advertising Used the software for: I used a free trial ### "Pretty reliable, but not really intuitive" March 5, 2021 4.0 Pros MessageBird has many useful features and channels, the stats are great and the campaign delivery was overall good. Cons Starting a campaign was super unintuitive for me. UI could be a lot better. Good customer support. Review Source LL Louise L. Intern Non-Profit Organization Management Used the software for: Less than 6 months ### "Feedback from NGO" November 20, 2018 3.0 Pros We can schedule SMS and delete them if not necessary aymore. Cons Only one possibility is to add contact one by one but takes to much time when you have hundred of contacts to add. Review Source Response from Bird January 18, 2019 Hi Louise, Thanks for your review. We'd love to know what we can improve on specifically and connect with you directly to go over this. If you can let us know if you'd be open to this, we'll connect with you via email. Best from Amsterdam, Alex Dorweiler Head of Support @ MessageBird LC Linda C. Sales Retail Used the software for: 1-2 years ### "Easy to use !" November 21, 2018 5.0 We have recommended this product to our Customers requiring Notifications quickly. Pros Ease of use. Easy to set up and initiate. We can know instantly if there is a problem with a system. Cons I have no complaints about the Message Bird. Review Source CV Cas V. Consultant Human Resources Used the software for: Less than 6 months ### "Easy to use product" March 17, 2020 5.0 Pros Sends texts. That's it. Great interface, easy to use. Definitely advice using the product! Cons They are just developing customer service channels. Which is important to use. Review Source JB Jason B. Creative Arts Director Used the software for: Less than 6 months ### "Used this at the tattoo studio I worked at, pretty solid" March 21, 2018 4.0 Pros I liked how easy it was to set up. We had a meeting about sending out reminders and then after a quick google search, we found it and were up and running fast. Cons I didn't like the pay per use. We looked for a subscription service and found one that fully furnished everything for a fraction of the cost. So we went that direction. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.