Product Details

CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data.

Contact Details

BMC Software

http://www.bmc.com

Founded in 1980

Located in United States

No Media

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Atrium CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Monitoring
Relationship Mapping

Atrium CMDB Reviews

Overall
3.5/5
Ease of Use
3.5/5
Customer Service
5/5

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Showing 3 of 3 reviews

Showing Most Helpful

Showing 3 of 3 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Greg S.
Senior Applications Architect
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Source: Capterra
June 7, 2017

“I found this to be a little convoluted in getting a clear picture of your CIs”

OverallHonestly we didn't see a huge ROI on this. Perhaps it was never implemented correctly but it always struggled to show the information that was most important to us.
ProsThe support from BMC is top notch. This is also an open technology that allows for easy customization
ConsThe interface is a bit confusing and could use a cleaner look and feel. It makes it difficult to get what you actually want to see in a timely manner
Source: Capterra
June 7, 2017
Verified Reviewer
Computer Software, Unspecified
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
April 2, 2018

“This is a full featured product that at times is almost too full featured.”

ProsI like the sync with BMC ITSM most. It allows for robust reconciliation with the ITSM suite. The over all product is pretty polished as well.
ConsThe general layout for a CI in the CMDB is not the most natural way to consume the data. It is a little convoluted when looking at a CI to see all the relationships easily
Reviewer Source 
Source: Capterra
April 2, 2018
Verified Reviewer
Events Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 5, 2019

“Good Payment tool”

OverallManually having to print and send each document
ProsMakes it easy for freelancers to get paid, also the electronic signature
ConsSign every document with a signature and have to resign for every contract
Reviewer Source 
Source: Capterra
March 5, 2019