BMC Software

Atrium CMDB

3.5 / 5 2 reviews


Average Ratings

2 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • BMC Software
  • www.bmc.com/
  • Founded 1980
  • United States

About Atrium CMDB

CMDB software that allows to create best-of-breed reference data store, manage disparate data sources, and visualize data.


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Atrium CMDB Features

  • Change Management
  • Configuration Management
  • Device Auto Discovery
  • Impact Management
  • IT Asset Management
  • License Management
  • Performance Management
  • Relationship Mapping
  • Visualization

Atrium CMDB Reviews Recently Reviewed!


This is a full featured product that at times is almost too full featured.

Apr 02, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the sync with BMC ITSM most. It allows for robust reconciliation with the ITSM suite. The over all product is pretty polished as well.

Cons: The general layout for a CI in the CMDB is not the most natural way to consume the data. It is a little convoluted when looking at a CI to see all the relationships easily

I found this to be a little convoluted in getting a clear picture of your CIs

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The support from BMC is top notch. This is also an open technology that allows for easy customization

Cons: The interface is a bit confusing and could use a cleaner look and feel. It makes it difficult to get what you actually want to see in a timely manner

Overall: Honestly we didn't see a huge ROI on this. Perhaps it was never implemented correctly but it always struggled to show the information that was most important to us.