# SMARTLY.IO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SMARTLY.IO Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more.

Source: https://www.capterra.com/p/160821/Jira-Service-Management

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# 

 SMARTLY.IO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SMARTLY.IO

## What is SMARTLY.IO?

Smartly.io automates every step of social advertising to unlock greater performance and creativity. With over $2B annual ad spend, we partner with the world’s leading brands to drive greater performance. We enable Creative, Media and Data teams to collaborate, produce, test and launch the best performing ads. With Smartly.io you can close the loop between planning, creating, launching and learning. With Smartly.io you can manage and run your social advertising in one central hub.

## What is SMARTLY.IO used for?

[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SMARTLY.IO

4.5 (13)

VS.

[4.6 (2,315)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting Price

Contact vendor

Starting Price

$139.95

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (13)

Ease Of Use

4.3 (714)

Value For Money

4.1 (10)

Value For Money

4.2 (697)

Customer Service

4.7 (12)

Customer Service

4.4 (635)

## SMARTLY.IO alternatives

Highest Rated

[Blaze](https://www.capterra.com/p/10013921/Blaze/)

[4.8 (714)](https://www.capterra.com/p/10013921/Blaze/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10013921/Blaze/)

[Marky](https://www.capterra.com/p/10021719/Marky/)

[4.5 (99)](https://www.capterra.com/p/10021719/Marky/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10021719/Marky/)

[Quickads](https://www.capterra.com/p/10012037/Quickads/)

[4.6 (31)](https://www.capterra.com/p/10012037/Quickads/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012037/Quickads/)

[Simplified](https://www.capterra.com/p/237334/Simplified/)

[4.7 (303)](https://www.capterra.com/p/237334/Simplified/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237334/Simplified/)

[View all alternatives](https://www.capterra.com/p/160821/Smartly/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Account Management

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage and post content across multiple social media accounts and platforms simultaneously

Reporting/Analytics

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Conversion Tracking

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Automated Publishing

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Establish rules for automatic propagation of social media posts across one or more channels

Content Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customer Segmentation

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

SMARTLY.IO 41 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Perfecting the ads according to audience by adding relevant images, CTA buttons, keywords and more.

Software program that continuously adjusts its behavior based on observed data

Establish rules for automatic propagation of social media posts across one or more channels

Automatically create schedules based on business needs or employee availability and qualifications

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Track the amount of clicks on individual products to measure campaign results

Provides a channel for team members to share media files, communicate, and work together

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Tracks metrics that provide insight into how a user interacts with any interface or product

Used by marketers and advertisers

Store and manage images

Monitor and collect information from social media based on specific keywords

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Manage and post content across multiple social media accounts and platforms simultaneously

Manage multiple campaigns in one system

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

4.1 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (10)

4.1

Based on 10 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[

Branch](https://www.capterra.com/p/162029/Branch/)[

AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)[

Singular](https://www.capterra.com/p/153688/Unified-Marketing-Platform/)[

Adjust](https://www.capterra.com/p/156559/Adjust/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (12)

4.7

Based on 12 reviews

## User reviews

Overall rating

4.5

Based on 13 reviews

Filter by rating

5(7)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SB

Samukele B.

Sales representative

Apparel & Fashion

### "Prevents frustration from happening and brings all assets and information needed."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2023

An excellent choice for managing all performances and innovativeness within one platform.It is highly recommend able.

Pros

Makes it easy to manage all performances

Cons

An increase on its previous price which was quite attractive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

designer

Design

### "My experience with Smartly.io"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2022

I was satisfied.

Pros

Being able to automatically share a post or content is a useful feature.

Cons

In my opinion, there can be more tips and tutorials for beginners in social media.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Chris K.

Paid Ads Specialist

Internet

### "An indispensable tool for social marketers"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2021

Pros

We use Smartly to serve highly relevant content to our most valuable audiences. Smartly helps us extract the most performance possible from our campaigns. It is an indispensable tool for media buying, reporting, and automation. By far the best thing about the platform is the unparalleled level of support we receive both from our customer success managers and Smartly's real time support.

Cons

The platform's pricing model is based on % of total media spend for any connected ad accounts. This can pose a barrier for advertisers who have a high level of spend , but are only prepared to start off using a limited number of features. In these cases it would be great to have different tiers of service that would allow advertisers to get started on the platform at a lower price point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

John E.

Marketing Manager

Real Estate

### "Flyhomes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 7, 2021

Positive experience and support is very nice and helpful.

Pros

The ability to publish simultaneous ads from one digital format

Cons

Thin line to get campaigns started. I have to contact support at least once a week to understand why my ads were disapproved.

Reasons for choosing SMARTLY.IO

Experience with smartly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kevin W.

Marketing Technology Manager

Transportation/Trucking/Railroad

### "Excellent performance marketing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 6, 2021

Pros

Smartly is critical to our success as a performance marketing advertiser. Its multi-platform, creative, reporting and automation capabilities are key to achieving our business and marketing goals.

Cons

I think the learning curve is a bit steep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Allison W.

Senior Manager, Paid Social

Health, Wellness and Fitness

### "Smartly drives efficiency through scaled creative capabilities and easy reporting visualizations"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 6, 2021

Smartly allows our small but mighty team to act double the size by creating a space that allows us to manage, execute, report, and scale creative. It takes our team of 3 working at the level of a team of 10. The creative features are the most valuable.

Pros

Smartly is extremely valuable for teams that are strapped for time when producing paid social ads at scale by giving the ad buyers to create copy variations at scale. The reporting visualization capabilities save hours of time daily. Using Smartly is a no-brainer for global brands.

Cons

Ad scheduling is a huge pain point. Creating rules does not always seem reliable. The ability to very clearly schedule ads at the ad level even within feeds and within campaign management views would greatly benefit client brands.

Reasons for choosing SMARTLY.IO

Kenshoo is not a paid social first platform and does not have as many features as Smartly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Eric C.

Sr. Specialist DM

Retail

### "Eric"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 6, 2021

Pros

Easy to use. I can do everything on it that i need to.

Cons

Wish there was an easier way to set budgets for the next day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Adelyn G.

Senior Paid Social Analyst

Retail

### "Best Ad Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2021

Pros

Smartly is super easy to navigate across multiple accounts and platforms. It's nice to have everything housed under one interface where most features are transferrable across different channels. The best part about Smartly is the Ad Automation and additional optimization features like Budget Pools, PBA, and ad rotation. This in conjunction with what the individual platforms offer help get us the best performance!

Cons

The only cons are that some tools available on the FB/IG side are not yet available on other platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Caroline W.

Founder

Marketing and Advertising

### "Powerful Product Potential"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 30, 2021

Great potential, great UI, but chat line help is terrible. Any time saved in using Smartly is quickly wasted on untrained help in the chat. I can not complain about this enough. The first year of support on the platform needs to get a whole lot better

Pros

Smartly has powerful potential to serve as a single UI for all social media. The UI is very intuitive and user friendly

Cons

The chat help feature is just 100% awful. Too time consuming, many times the person on the chat line knows less than I do. I have been on the chat for hours only to realize they did not pay attention to the campaign and placement I was referring to. It is a very huge negative when thinking about using or renewing the software. The first year of support on the platform needs to be vastly improved and the chat line professionals need much better training. I would say this is the single reason I would not recommend the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

David F.

Marketer

Financial Services

### "Best on-top Platform Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 30, 2021

Excellent sales staff, excellent CSMs, excellent overall customer service experiences. Frustrations with bugs is overwhelmed by the time saved using Smartly.

Pros

Ad Rotations Predictive Budget Allocation Creation flow UI allows for faster campaign creation than Native Tools Best overall UI as compared to competitors and native platform Customer Service

Cons

Can be buggy Reverting to different accounts/ time periods when switching through reports, libraries, etc.

Alternatives considered

[Nanigans](https://www.capterra.com/p/168372/Nanigans/)

[Skai](https://www.capterra.com/p/138608/Kenshoo-Search/)

Reasons for choosing SMARTLY.IO

UI, Features, Sales relationship and service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/160821/Smartly/reviews/)

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