# edrone Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about edrone Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/160829/edrone/reviews --- # edrone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) edrone ## What is edrone? edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. ## What is edrone used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for edrone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://edrone.me/en/&name=edrone) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### edrone 4.4 (7) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $50 Other, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.4 (4,352) Value For Money 4.8 (6) Value For Money 4.3 (3,488) Customer Service 4.7 (7) Customer Service 4.4 (3,496) ## edrone alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Highest Rated [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month [View all alternatives](https://www.capterra.com/p/160829/edrone/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Marketing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Marketing Automation 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities edrone 38 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions See past and upcoming campaigns and communications in a calendar view Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Generate quotes or estimates for customers Receive data and information in real time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Monitor activity of individuals who visit your website using cookies Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.8 (6) Free Version [View pricing plan details](https://www.capterra.com/p/160829/edrone/pricing/) Freemium $0.00 It includes: - Access to essential features - No credit card details required - Up to 200 emails, SMS and WhatsApp Paid $50.00 Other,Per Month It includes: - Unlimited emails - Pay for the database that brings profits - Unlimited access to all features Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ OpenCart](https://www.capterra.com/p/143516/OpenCart/)[ Shopware](https://www.capterra.com/p/145605/Shopware/)[ VTEX](https://www.capterra.com/p/159471/VTEX/)[ Magento BI](https://www.capterra.com/p/167535/Magento-Business-Intelligence/)[ Sitecore](https://www.capterra.com/p/10005990/Sitecore/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(5) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Piotr S. E-commerce Manager Retail ### "A great CRM for small and medium-sized online shops" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2022 Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores! Pros Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...). Cons Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores. Switched from [Insider One](https://www.capterra.com/p/160085/InOne/) I was looking for a cheaper and faster-to-use marketing automation tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Karolina M. Project Manager Retail ### "Great tool for smart recommendations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2022 Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios. Pros \-very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service Cons Very good software for not such big money - no cons for now. Switched from [Insider One](https://www.capterra.com/p/160085/InOne/) It's cheaper and still great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Magdalena K. PR and Marketing Manager Security and Investigations ### "Effective tool for MA, Customer Service and Onsite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2022 The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level. Pros Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. Cons We have no objections about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VP Victor P. Estagiário de Performance Online Media ### "Avaliação" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 2, 2020 Pros É uma ferramenta que consegue levantar bem o canal de email e de fácil instalação. Cons Ferramenta conta com erros que atrapalham uma utilização sem interrupções, faltam funcionalidades que podemos ter em outras ferramentas e a falta de data limite para solicitações feitas ao TI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ND Natalia D. Specjalista ds. marketingu Consumer Electronics ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2020 Pros Edrone is very well designed tool. It's easy to use and gives very good results. I like working on their panel and it motivate me to manage all the functionalitises they provide. Cons Stuff to improve: not much. I will not complain, results are very good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 28, 2020 Thank you for your review! It's super cool to work with customers like you! TP Tomasz P. Managing Director Internet ### "Best of available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2019 I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for. Pros Easy to use. Simple to manage. Nice outlook. Cons No big complaining. Really it is a very good software :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FT Filip T. cofounder, managing director Human Resources ### "They keep it simple and that's really ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 11, 2017 Marketing automation Pros Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support Cons No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)