Best For

Small Medium Businesses (SMB's), Entrepreneurs, Manufacturers.

Product Details

Zepo is a SaaS platform providing end-to-end eCommerce solutions for Indian brands. With its powerful platform, anyone can create their own online store within minutes. Customers get a free payment gateway for receiving online payments on their website. They can schedule and send shipments across the globe using top courier companies like FedEx, Blue Dart. In addition to their own online stores, customers can process orders on multiple marketplaces like Amazon, Flipkart etc. from one dashboard.

Contact Details

Zepo Technologies

https://www.zepo.in/

Founded in 2011

Located in India

Starting Price

  • $31.00/month/user

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Zepo ecommerce Features

CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

Zepo ecommerce Reviews

Overall
3.5/5
Ease of Use
4.5/5
Customer Service
3/5

Showing Most Helpful

Showing 2 of 2 reviews

Showing Most Helpful

Showing 2 of 2 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Ashish A.
Owner
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
2/5
Ease of Use
4/5
Customer Service
1/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
January 16, 2018

“Will never recommend anyone to use Zepo”

OverallInitially the service was good but soon we came to know that they won't take any efforts to resolve your queries. Tickets used to be open for days with no resolution.
ProsEase of use of their software is what I liked the most with reasonably good front end. But it all ends there.
Cons- Their customer service is the worst, they close tickets without providing resolutions. - In their courier service if at all there is any issue with any shipment, there standard answer is we can't do anything we are dependent on courier company. They charge monthly fee to use their service and their responsibility is to resolve queries by taking it up with respective courier companies but at the drop of the hat they raise their hands that we can't do anything. - If at all you have any returned shipments and they don't get delivered back to you, you might as well forget about them because neither you get them back nor they refund any money even after proving to them that the shipment is lost because of the courier company. They just close the tickets without providing any resolution. - Once you get fed up with their pathetic service and close your account, they wouldn't even return the security deposit of Rs 2000 and guess what they will just close the ticket with no resolution.
Reviewer Source 
Source: Capterra
January 16, 2018
Aneesha D.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
April 7, 2017

“Excellent- Simple and easy to manage dashboard”

OverallSetting up an online store with Zepo has worked like a breeze. Not co-ordinating with the ever-busy website designers is an absolute boon to anyone who understands the delays that take place during the construction of a website.
Source: Capterra
April 7, 2017