Zepo Technologies

Zepo ecommerce

3.5 / 5
2 reviews

Who Uses This Software?

Small Medium Businesses (SMB's), Entrepreneurs, Manufacturers.

Average Ratings

2 Reviews

  • 3.5 / 5

  • 4.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Zepo Technologies
  • www.zepo.in/
  • Founded 2011
  • India

About Zepo ecommerce

Zepo is a SaaS platform providing end-to-end eCommerce solutions for Indian brands. With its powerful platform, anyone can create their own online store within minutes. Customers get a free payment gateway for receiving online payments on their website. They can schedule and send shipments across the globe using top courier companies like FedEx, Blue Dart. In addition to their own online stores, customers can process orders on multiple marketplaces like Amazon, Flipkart etc. from one dashboard.

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Zepo ecommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Zepo ecommerce Reviews

Will never recommend anyone to use Zepo

Jan 16, 2018

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not

Pros: Ease of use of their software is what I liked the most with reasonably good front end. But it all ends there.

Cons: - Their customer service is the worst, they close tickets without providing resolutions.

- In their courier service if at all there is any issue with any shipment, there standard answer is we can't do anything we are dependent on courier company. They charge monthly fee to use their service and their responsibility is to resolve queries by taking it up with respective courier companies but at the drop of the hat they raise their hands that we can't do anything.

- If at all you have any returned shipments and they don't get delivered back to you, you might as well forget about them because neither you get them back nor they refund any money even after proving to them that the shipment is lost because of the courier company. They just close the tickets without providing any resolution.

- Once you get fed up with their pathetic service and close your account, they wouldn't even return the security deposit of Rs 2000 and guess what they will just close the ticket with no resolution.

Overall: Initially the service was good but soon we came to know that they won't take any efforts to resolve your queries. Tickets used to be open for days with no resolution.

Excellent- Simple and easy to manage dashboard

Apr 07, 2017

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Setting up an online store with Zepo has worked like a breeze. Not co-ordinating with the ever-busy website designers is an absolute boon to anyone who understands the delays that take place during the construction of a website.