Who Uses This Software?

iWave provides software solutions to education, health care, and nonprofit organizations to help them raise more major gifts, faster.


Average Ratings

32 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iWave
  • www.iwave.com/
  • Founded 1991
  • Canada

About iWave

iWave is the top-rated prospect research platform on the market because it enables development departments to fundraise with confidence. Our solutions help you determine a prospective donors capacity and inclination to give by providing access to one billion wealth and philanthropic records, and fully customizable screens, scores, and profiles.


iWave Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management
  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management

iWave Reviews Recently Reviewed!


My experience with iWave has been excellent!

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) Quality of data--accurate data including real estate, Thomson Reuters, D&B, RelSci and HEPdata to name a few of the databases available.

2) Affordability--great for offices on a tight budget. Great returns for a minimal investment.

3) Ease of use--the search features are intuitive. The 360 search tool is a great feature offering fast comprehensive searches with drill through capability.

4) The screening capability is intuitive to use and offers some customization for each batch. The results are returned quickly and can be used to rapidly identify top prospects and build profiles.

5) Customer support has provided thorough knowledgeable responses in a timely manner.

6) The developers at iWave are always striving to improve their product. They seem to roll out a new feature each year that only enhances the value of the product, without increasing the cost. Moreover, they listen to their customers and try to include new features and databases requested by users.

iWave has been a great tool for our office for about ten years. It is used not only by prospect research, but also by the biographical and gift teams who use iWave to locate constituents and research matching gift companies.

I have been involved with prospect research for about 20 years, and I feel that iWave has developed the best desktop research product I have used so far.

Cons: Honestly, there isn't anything that I do not like about iWave. One thing on my wish list would be the addition of a general news database, but this is not a deal breaker for me.

Overall: Quality data that helps us identify and target fundraising prospects. The software is a great value for the cost. The software has saved us a great deal of time identifying and researching new prospects allowing us to get them to our front line gift officers much sooner that we had in the past.

I've used iwave since it's launch. I use this tool for ad-hoc information searches.

May 14, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: 360 Search

ZoomInfo. Great for bio search. Would be better if we were still able to pull the cached pages.

Ability to search by address to confirm RE ownership

Donations area: ease of exporting and modifying

Have not used alert functionality

Cons: Everytime I do a 360 search I have to do it twice. Maybe I work too fast, but the initial search never finds my individual.

I'd like to see a date on each source indicating the last time it was loaded into the iWave environment. Particularly D&B

Not useful: RelSci - not possible to fully utilize To and From

Insider Filings - no aggregate data. I typically navigate to the Form 4 to get a sense of most recent holdings.

I would like to the search within function currently available only on some sources and at some levels to be available at all levels and fields. This shows in iWave as a filter option. See Donations summary screen to view.

PROfiles. I attempted a small batch screening for a independent client using PROScreen. It was easy and worked well. I did have a problem utilizing PROfiles. It was clunky using validated the data and I eventually reverted to my only way of doing things.

PROfile output: Lack of customization. No area for photo or biography. I would like to be able to brand this output with my institution's shield, etc.

The first resource I look to for information.

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The 360 Search feature is really great and will always run a search through this feature first, then branch out from there. I also appreciate the addition of the Dun and Bradstreet information as I like to compare that data with ZoomInfo. The Foundations/Charities tab is also highly useful. Being able to download giving history also saves valuable time.

Cons: The one thing I dislike about the giving history provided through iWave is the inconsistency/accuracy of giving history (donations). I understand this information is provided to iWave by a third party. I've been advised by others in my field that the donation history in iWave is more accurate than Noza however I find that I have to double check often to ensure the gift type is actually as it is listed; more often than not an "Annual Gift" is actually a "Cumulative" gift.

Overall: iWave Pro is my first go-to online research resource. It is my starting place, providing links to other areas for further research.

We love iWave for the layers of insight it gives into our prospects.

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: iWave aggregates the information into easy-to-browse layers. We like that we can collect the relevant data into PROfiles, and that the system weeds out duplicate records on its own if we happen to add something to a previous PROfile that was already there. The breakout categories on philanthropic giving are helpful, as is the PRO Score. We frequently search giving by the foundation name, if we find one attached to a prospect, which we have a hard time doing in our other research solution. The wealth of business contact information in ZoomInfo is indispensable.

Cons: We're dying for the integration with Raiser's Edge to happen. We used to be heavier users of iWave, but when we integrated our other research solution to our database, we shifted usage over there. PROfiles are glitchy sometimes, and there's a lack of ability to sort and customize what goes into them compared to what we'd like to have.

Overall: We're able to find information via iWave's sources that we can't get at any other way. It fills in the gaps our other research solution leaves open, and it's flexible enough to let us work with data the way that works best for us.

I use iWave because it's an amazing resource to help our non-profit raise more funds!

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using PROSearch and validating the excellent results it returns makes my job so much easier. Also, when I'm updating the propensity of a prospect, VeriGift oftentimes gives me more recent and numerous gifts than other tools I've tried. iWave's training and customer service is top notch, too. I switched from another well-known prospect research tool a few years back and I'm so glad I did. We're a smaller organization and for the money, iWave is the best prospect research tool out there!

Cons: The only potential drawback is that iWave does not currently integrate as easily with our donor management system, but what's really cool is iWave listened to it's clients and is working out a solution. Thank you, iWave!

Capterra loader

Found this product so useful that we purchased additional licenses for other staff members.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and depth of information. Not only are you able to look up a property record, you are also able to see the property history. Many of the sections allow you see the source.

Also really like the 360 degree search feature as a starting place. Very helpful.

Cons: I can not think of anything I don't like about this product. Perhaps one con would be that the records are not updated from the iWave sources as frequently as I would like, however, that is true for most prospect research products.

Overall: We use it a THE starting place when we are given a prospect name about which very little is known. This product is extremely helpful in finding employment, property, stock, etc. which out manual internet searches.

iWave PRO

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a very user-friendly interface and displays results in a clear way. Unlike some other subscription-based products of its nature, it makes no attempt to bulk data together into a single record, eliminating the problem of false ID matches. Rather, it lets you go through and verify each component separately. I love the donations section as it links right to annual reports/donor rosters!

Cons: I wish it would do either nickname/similar name matching, or at least provide results where the name starts with the same letters.

Overall: iWave is my go-to prospect research resource. It's one of the first places I look for information when I open up a case. Customer support is prompt and effective.

IWave is a great addition to our research needs and every employee I've dealt with has been great!

May 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The info I find in Real Estate, Political Giving, Donations and Foundations/Charities is very helpful. When I can't find the name of a property owner, I like how I can enter the address and it shows me the name of the owner. I also like how it shows all the properties that a person owns and the value of the property. Depending on how in depth I want to get, I can just check out what's on my screen or do a PROscreen and download or print.

Cons: I don't usually get much from ZoomInfo, RelSci, Dun and Bradstreet, Thomson Reuters and Insider Filings that is usable for me. Also, I always wonder how reliable Prospects of Wealth is.

Use this website daily when I'm at work and would not want to be doing prospect research without it.

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The designers/owners of iwave are constantly trying to improve their product by adding additional engines. Some other similar websites stay the same for long periods of time. iWave in general has the best value for your money with multiple search tabs depending on your needs.

The addition of the real estate and Proscreen score section have been a fantastic help to my job. As well, I can't imagine doing my job without the Zoom Info, Donations and Foundation tabs.

Cons: It is an American product so there are some areas that are only searches for the U.S.

All the tabs should enable searching in both Canada and the U.S.

iWave PRO is my go-to resource

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iWave PRO is comprehensive and easy-to-use. They have done a tremendous job aggregating data resources that key in on the most helpful information. With all that they already offer, they are always striving to provide even more content. iWave PRO allows me to research and qualify more prospects in a shorter amount of time.

Cons: iWave recently included on a trial basis data from Pipl. I appreciated both the content and how it was formatted. If possible, I would love to see this content restored on a permanent basis - either from Pipl or a similar vendor.

Overall: iWave PRO provides the most complete resources at the best value.

IWave is very easy to use with great features, and the customer support is exceptional.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I get an intelligent snapshot on a prospect in a flash with various data sets.

Creating prospect lists for individuals and corporations using various data sets like real estate, Thomson Reuters, donations, alumni and Prospects of Wealth.

Qualifying prospect lists (PROScore/RFM) is impressive and has helped our Major Gifts pipeline.

The Canadian and US foundations information in IWave is up to date and is very useful.

Cons: Duplicates in giving history - this can impact on scoring the prospect (on # and amount).

RelSci data is not very dynamic and is not local for my use.

Great research tool

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite part of this software is the real estate section, as it provides much more information than most other products that we use. Information on ownership, sales and transactions comes in very handy

Cons: as with any research tool, its always best to be able to verify the information using another source. The charitable giving database is getting much better.

Overall: I love iWave and use it almost daily in combination with other research tools

powerful datasets, gold-standard interface

May 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iWave PRO brings together excellent datasets for professional background, charitable giving, real estate, and other areas. The interface is the best in the industry, making it very easy to query based on prospect names or indirectly. Results can be easily exported for additional analysis and reporting.

Cons: The profile-building feature is not strong, and the company has been cagey about its batch screening functionality.

IWave has been my go to source since Ive been in research. I know I can go there as a starting point

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of information gathered in one place saves so much time in the research process. I feel secure in knowing that the information that is provided is accurate and the most up to date. This is truly money well spent.

Cons: I would like if IWave had a better way to provide/confirm email addresses. That's one of the biggest request that I get from fund raisers.

Overall: I am able to provide better quality information using the tool of IWave

I have been a customer for many years. I appreciate that IWave responds to the needs of its users.

May 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Very reasonably priced. Is a one stop shop for all research needs. Customer service is courteous and quick. Love being able to use all the different databases.

Cons: Lately the matches on names are not close enough. Not crazy about the profile layout. Sometimes the data is old or incorrect and there is no quick way to correct it.

Overall: Able to check data against other search products. Very reliable, never down.

I've been using PRO for a year now and have nothing bad to say about it.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From screening to just regular searches, I am regularly amazed at how easy it is to use. It is transparent about where the information is coming from which allows me to be more confident in my research. I also love how easy it is to download and export data that I can use and share with others in my office. The customer support has been top notch. My questions are always answered quickly and thoroughly and I really appreciate all of the tutorials available online.

Cons: I really don't know if I have a single bad thing to say about iWave. It has been a fantastic addition to our research products.

Overall: It has been very helpful in not only identifying US prospects but also prospects in Canada.

iWave has it all! After 6 years of using it, I still find it is my go-to program for researching.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is combined into one program; results are able to be reviewed quickly and easily through a series of tabs. Hyperlinks make additional information super accessible.

Cons: Times me out pretty frequently. Although this happens daily, it's to be expected when a research begins a deep-dive and gets off track in another program.

Overall: Fantastic for researching!

A fantastic all-in-one prospect research tool!

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Yes, it has the key database sources I want, but what really makes this a great tool for me is that I can throw a name into it and get started. That's never going to work well with a really common name, but so often I know enough and need to recognize my prospect and get information quickly. iWave PRO gets me there.

Cons: If I could wave a magic wand, I'd wish that I could create a PROfile that could export with more plain text that I could manipulate. Because there's always external data I want to add. But, hey, I get it that there's only so much software can do!

Overall: This software has made a big difference for my team - it makes us better and faster.

We've been using iWaves now for several years and it is a valuable tool for our prospect researcher.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our Prospect Research loves how easy iWaves is to use and the great data results that she gets from iWaves.

Cons: We've been using it for several years and really haven't come across any cons, so nothing really comes to mind right now

iWave is great for your basic to intermediate needs for anything prospect research related.

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use! Very intuitive. The PROscreen and PROfiles function is extremely helpful. iWave constantly tries to improve itself and work for its clients. Plus, their customer service is beyond anything I've ever experienced. Every iWave employee I've interacted with has been exceptional.

Cons: The filtering and exporting feature isn't advanced or easy to use. Sometimes the software is too easy to use and generic. I've found the PROscore to not be very accurate at times.

Great experience with wonderful customer service!

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the ease of using iWave to find information. I don't use it as often due to a change in job duties, but it's not hard to use at all.

Cons: I wish it had current address information like AlumniFinder and LexisNexis. I'd prefer to look up information with iWave. Lexis isn't as easy to use, and AlumniFinder or Accurint as it's also been known, are now Lexis mini me, and not as user friendly.

Overall: When I was using this on a daily basis, I was doing pre-screening searches to prepare information for our prospect researchers. It was a great tool!

Invaluable tool to build a database, create profiles, and prioritize funding prospects.

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick and easy access real estate holdings (we are a land trust), giving when available, addresses for database building, and wealth. It is also handy in a small geographical location where a small number of donors support many causes to see who is supporting who, at what level. Just getting into institutional funding research.

Cons: Didn't get onboarded very well. Am self taught and feel like I'm not using profile builder to max potential.

IWave is very intuitive so it did not require a lot of time to get productive.

May 14, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Short learning curve. Although the data is too often out of date, at least the data gives me a lead so that I can do more research on other databases.

Cons: Too often the data is out of date which causes me to question a lot of results, i.e. alumni, corporate and foundation directors and officers.

Overall: IWave is one of many strategies I use to find the information I need. I would probably miss out on leads if I did not have access to IWave.

We have used iwave for the last three seasons with great success as a prospect research tool.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iwave is great way to get an 360 degree look at a donor's wealth and capacity - we have used it successfully to identify new donors and increased giving prospects. Our Foundation person really likes the functionality of the Foundation search module.

Cons: I cannot think of anything - with common names you have to watch out for false positives, but I like that iwave offers you a way to take those out of the profile.

We have had the iWave Tool for a few years for Development, which is no longer part of our focus.

May 10, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has lots of information. There seem to be lots of categories that can be helpful. The information seems to provide a broad width of various types of giving, assets and contact information.

Cons: It would be most helpful to have been offered a training to better utilize the software. There are no email addresses provided.

Overall: We were able to use the software to screen our donors in a more specific manner. This allowed the previous director to identify and categories donors more effectively.

Easy to use, fun, complete

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iWave is very easy to use and provides a great deal of data all in one place. The links to other sites and PDFs are very helpful. I also like the donor profiles, scores and other measurements that iWave provides.

Cons: The user interface is not that attractive. It's very much like looking at a table. Perhaps they can make it a bit more interesting to look at.

iWave is my must have research tool. It's easy to search and has many information points.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that no matter if I am searching a foundation, an individual or a corporation I am able to use one database that can help me find the information that I need.

Cons: I dislike that the search doesn't offer searching by variations in spelling. I find that sometimes you have to have the spelling exact for the record to come up.

good variety of data sets, great that it links to donor listings in the gifts to other org section

May 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There isn't anything I don't like. I use all areas at different times depending on the usage. 360, gifts to other orgs, I also enjoy the political gift information.

Cons: If forced (and I am being forced), I find the US data not helpful, but I don't have US prospects. The Zoom info is mediocre.

Allows us to research with a greater speed and depth.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Being able to quickly gather information on prospects, especially their philanthropic activity, has made it so much easier for our team to create informed proposals and well-informed asks.

Cons: Some parts of the iWave profile seem quite redundant (eg. the pages upon pages of zoominfo that all say the same thing) - I am left wondering if there is something I don't understand and I am not using these pages as I should. But, I appreciate that these pages can be removed from the final profile.

Searches are very challenging and step-heavy. Prospect research is useless

May 10, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: It's intent is good, to be an all-inclusive platform for foundation, organization, and individual research

Cons: In being all-inclusive, it doesn't do anything well. It lacks the robustness of other software programs out there that specialize in one area, such as foundation research or prospect research (wealth screening). We simply don't use it because we can get more data from a google search and the basic wealth screen provided with our constituent management system

Good software with basic prospect research tools ad information

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: iWave Pro is easy to use with minimal training. Rating system is straightforward and easy to understand, and can be customized to your organization type.

Cons: Can be confusing when researching common names, or nicknames with little other referencing data available.

It's easy to use. The website is easy to navigate and set up well for users.

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple, but provides a variety of information. It's easy to organize groups of people. I love the export options functionality.

Cons: It doesn't always have the latest up to date info; the giving information on donors is several years old.

Overall: We can submit larger files that are run in batch instead of individually. I can organize people I've researched into folders, as well as share certain groups/folders with colleagues.