--- title: "Resolve DCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Resolve DCM Software - reviews, pricing plans, popular comparisons to other Investigation Management products and more." source_url: "https://www.capterra.com/p/160866/Resolve-DCM/" page_type: "product" language: "en" --- # Resolve DCM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Resolve DCM ## What is Resolve DCM? A highly flexible and configurable Case Management solution that automates manual, knowledge-intensive business processes. From managing customer complaints or internal business concerns such as misconduct issues, to freedom of information requests and ombudsman enquiries, we help businesses and government departments of all sizes manage, track, and report their cases. ## What is Resolve DCM used for? [Investigation Management](https://www.capterra.com/investigation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$5000 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Resolve DCM?[Manage this product listing](https://www.g2.com/products/wynne-tms/claim_requests/new?auto=true) ## Resolve DCM Overview Updated September 2026 AI summary Resolve DCM is an investigation management solution for organizations of all sizes seeking to track and manage cases such as complaints, internal matters, and regulatory requests. It combines case, incident, and data management with configurable workflows, document handling, reporting, and contact management. Deployable via cloud or Windows, it helps teams structure investigations and maintain organized, accessible records. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Resolve DCM 0.0 VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price A$5000 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (134) Value For Money 0.0 (0) Value For Money 4.3 (106) Customer Service 0.0 (0) Customer Service 4.5 (125) ## Resolve DCM alternatives [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) [4.7 (134)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131579/SmartAdvocate/) [Filevine](https://www.capterra.com/p/140815/Filevine/) [4.4 (288)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140815/Filevine/) [Resolver](https://www.capterra.com/p/147599/Resolver/) [4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147599/Resolver/) ## FAQs about Resolve DCM Overview ### What company size and specific industries is Resolve DCM built for? Resolve DCM is designed for businesses and government departments of all sizes that need to manage cases, including complaints, internal misconduct concerns, FOI requests, and ombudsman enquiries. Features and Usability ### What are the key features of Resolve DCM? Resolve DCM offers case management, incident management, and compliance features for tracking matters and meeting regulatory requirements. It also includes configurable workflow for process setup, document management for storing records, and reporting & statistics plus contact management and data management for organizing operational information. Getting Started and Support ### What training and onboarding options does Resolve DCM offer? Resolve DCM provides in-person training and documentation to help teams get started. In-person training supports guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature review. ## Features AI summary Based on 65 Investigation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing investigation management software: - **Search/Filter** (**55%** of reviewers rated this feature as critical) - **Case Management** (**63%**) - **Data Management** (**57%**) Resolve DCM includes **Case Management** and **Data Management**, giving teams a structured way to track investigations and organize critical records in one system. However, it does not offer **Search/Filter**. Instead, it provides **Document Management** (**60%**), which supports storing and handling case files efficiently. Together, these features help businesses maintain organized investigation workflows, keep important information accessible, and support more consistent case handling. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Compliance Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. Configurable Workflow Configure existing workflows to meet your organization's needs Contact Management Manage, organize, and store contact information Data Management Ability to handle large datasets Document Management Store, manage, and track all electronic documents in a centralized location Resolve DCM 8 features ### All Features - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Data Management: Ability to handle large datasets - Document Management: Store, manage, and track all electronic documents in a centralized location - Incident Management: Manage and track all disruptions and incidents - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- ## Pricing Basic A$5,000 Flat Rate,Per Year ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.