# Emailicious Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Emailicious the right Email Marketing solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160893/Emailicious/reviews

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Emailicious

4.6 (15)

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Last updated March 13th, 2026

# Reviews of Emailicious

Ease of use

4.7

Customer Service

4.6

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Evens S.  
Senior Digital Marketing Advisor  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "I used Emailicious to build our email lists of customers, partners and even staff."

June 22, 2018

5.0

We saved time, we've complied with the new canadian law C-28 against spaming and we gained a lot of new email leads.

Pros

Easy drag and drop system to build what will look like our newsletter or our emails. Infinite possibilities at your finger tips. One of the main function I prefer is that you can build your template and insert content for all your different targets in the same template. The only thing left to do is to decide what segment of your list of email will see what and what segments of your list will what else. You can build a newsletter with content for men and women on the same newletter but mens will see only the content your selected for them and womens will see only the other content. Just plan one great newsletter and all your client will see what they are really interested in!

Cons

Understanding how to plan all the attributes in the list to create a strong segmentation is not easy. But their costumer service and support team are awesome. They speak French and English.

Review Source

VR

Verified Reviewer  
SEO/SEM & Digital Marketing Strategist  
Internet  
Used the software for: 6-12 months

### "Simple interface, for complex email campaigns."

March 21, 2018

5.0

I can now reach out to all my customers.

Pros

I like the simple interface, while I was given assistance whenever I had a question. Emailicious has templates ranging from simple and elegant themed e-mails to dynamic and information-filled newsletters.

Cons

It's always a work in progress, I can't wait to see more functionalities! I had a bit of trouble getting new templates going, but my representative explained very quickly over the phone what to do!

Review Source

Response from Emailicious

March 29, 2018

Thanks a lot for your feedback :) And stay tuned, because there WILL be new functionalities soon !

QP

Quyn P.  
Director - Marketing & Communications  
Investment Management  
Used the software for: 1-2 years

### "I use it for an internal newsletter and it meets my basic needs in terms of ease of use and metrics."

May 25, 2017

4.0

More professional looking internal newsletter with metrics to gauge interest (open, click rates) at minimal cost.

Pros

Ease of use in general, low cost. Easily access stats on distribtion. Can add multiple users as needed.

Cons

Not very flexible in terms of text formatting, like spacing for bullets, font sizes, different fonts, and hyperlinks aren't changed to blue colour/underlined in the message (but it shows up as such in the text input box).

Review Source

Response from Emailicious

May 26, 2017

Thanks a lot for sharing your thoughts Quyn ! Your comments will be taken into consideration to improve our platform.

ES

Evens S.  
Web Marketing Manager  
Sports  
Used the software for: 2+ years

### "Emailicious is our main email marketing software! We loooove it!"

June 2, 2017

4.0

We saved on time and effort to adapt our newsletter! We now use it as a CRM!!!

Pros

We like how easy it is to use it and to understand it! Customer support is very fast and helpful. They developped adapted templates that fit our design guidelines. They seems ready to accept every feedback to improve their product. One of the best feature Emailicious offers is the ability to create one email with different content for each segment of your customer list! Very useful!

Cons

Insights are not developped in a way you can dig deep. If I had one thing to change, I would say the Insights Analysis System.

Review Source

Response from Emailicious

June 5, 2017

Thanks a lot for sharing your thoughts Evens ! Your comments will be taken into consideration to improve our platform.

PR

Paul R.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Great tool for multilingual email campaigns "

June 6, 2017

5.0

Sending multilingual personnalized email newsletter is easy and you can customize contents to certain customer segments in a breeze.

Pros

Emailicious is very easy to use and provides true a real multilingual email marketing platform. Furthermore, unlike most of it's competitors, their support is great. You can call phone support and have a human help you. They are also great to provide tips to make your email marketing campaigns more efficient. Finally I love the segmentation tools that allow you to create conditional contents in newsletter. Pretty cool if you want your email to include contents that must only show to some of your customer segments.

Cons

The platform is easy to use but lacks some functionalities such as email automation. This isn't an issue if you are looking to send our traditional newsletter. But if you are looking to automate emails, this tool won't be your best choice.

Review Source

Response from Emailicious

June 6, 2017

Thanks a lot for sharing your thoughts Paul ! Your comments will be taken into consideration to improve our platform.

VS

Vivek S.  
Cloud Operations Specialist  
Apparel & Fashion  
Used the software for:

### "Awesome Email Marketing Tool!"

June 3, 2017

5.0

Pros

One feature of Emailicious I love the most is the way we can use it to target customers by filtering using various demographic parameters which helps me to reach the customers with the most accurate and relevant information for a particular customer. This helps sell a lot!. This email marketing product is a lot better than other email marketing and campaign management tools available out there!

Cons

The user interface could be improved . This doesn't affect the functionality of the application itself though. A mobile app with a great user interface which works on both Android and iOS to manage the whole stuff will be great.

Review Source

SG

Simon G.  
Marketing coordinator  
Restaurants  
Used the software for: 6-12 months

### "Support is incredible"

June 5, 2017

5.0

Simple, good support, integrates to our loyalty program.

Pros

It is supported by competent staff that make sure everything works. Price per email is very cheap compared to the other companies we researched. Their integration with Datacandy makes it a must for Fildelity management.

Cons

The creation platform is a bit complicated and doesn't offer all the customisation tools I wouldve hoped.

Review Source

Response from Emailicious

June 6, 2017

Thanks a lot for sharing your thoughts Simon ! Your comments will be taken into consideration to improve our platform.

DR

Daniel R.  
Management Consultant  
  
Used the software for: 2+ years

### "It's like a cheaper, more customizable version of mailchimp."

June 2, 2017

4.0

Pros

The customization options. Nice to be able to have the flexibility in both how your content looks and how it is sent.

Cons

Depending on the size of the mailing list and the specifications, it can be pricey. But if used right, it's very affordable.

Review Source

Response from Emailicious

June 5, 2017

Thanks a lot for sharing your thoughts Daniel ! Your comments will be taken into consideration to improve our platform.

KD

Katherine D.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Easy and friendly user!"

May 25, 2017

5.0

Easy and user friendly.

Pros

It's very easy and simple to use. I can easily train the employees. And I also really like the marketing you do.

Cons

I am having a hard time to understand the new automation program. Maybe I didn't took enough time to read everything. Do you guys offer a step by step guide for the automation?

Review Source

Response from Emailicious

May 26, 2017

Thanks a lot for sharing your thoughts Katherine ! Your comments will be taken into consideration to improve our platform.

MD

Martyne D.  
Chef de projets  
Law Enforcement  
Used the software for: 1-2 years

### "easy and efficiente. could be sometime more flexible."

May 25, 2017

4.0

Pros

The ease of use to create new campaign and the ease to have a lot of statistics at a glance, and compare campaign.

Cons

Some lack of flexibility to do what we want to do, visually. For example, edit the titles or have double boxes...

Review Source

Response from Emailicious

May 26, 2017

Thanks a lot for sharing your thoughts Martyne ! Your comments will be taken into consideration to improve our platform.

MG

Mike G.  
Entrepreneur  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Very simple interface, with many different add-ons"

May 24, 2017

5.0

We managed to reach our targeted demographics and audience, which resulted in direct sales. We usually don't review products, but we are very satisfied with the results. Furthermore, the dedicated personel are very easy to deal with.

Pros

The facility of use was what made me use this software over and over again. The segmentation tools were better than previous platforms we have used. What we found really neat was the fact that there is a dedicated coach reachable over the telephone at any time. He was very kind to offer us assistance in programming our templates and content.

Cons

The lack of marketing automation is an issue, but not for us, as we like to send out simple newsletters.

Review Source

Response from Emailicious

May 26, 2017

Thanks a lot for sharing your thoughts Mike ! Your comments will be taken into consideration to improve our platform.

MS

Martin S.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Excellent software"

April 25, 2021

5.0

The experience has been fabulous by all accounts. Five stars!!!!

Pros

It's a great and easy way to connect with customers.

Cons

There weren't any features that I didn't like.

Review Source

AS

Alexandra S.  
Office Manager  
  
Used the software for: 6-12 months

### "A Must have!"

April 27, 2018

5.0

Pros

Very good tool to work with. Initially we had to pay for somebody to do this work for us, until I found a basic mailing service where I could do it myself. And honestly, it's been great with Emailicious. I stumbled across it and at the beginning it was quite uphill but only until you familiarize yourself, then it's a definite must have!

Cons

The only thing I can actually point out is some features that won't allow any customization and that just irritates me. But honestly, it gets the job done so I won't complain further!

Review Source

AI

Alin I.  
PDG  
  
Used the software for: 6-12 months

### "Easy to use email marketing platform"

October 4, 2018

4.0

Pros

Multilanguage platform (English, French, German) CAN-SPAM and CAL compliance according with regulations from Europe and United States. WYSIWYG email editor that is useful for beginners who prefer the graphical way of creating emails.

Cons

The dashboard isn't too friendly when editing fields and can be very expensive for some users without much volume of data.

Review Source

EM

Enrico M.  
Prevention counselor  
Insurance  
Used the software for: 6-12 months

### "What to say ? The service is very good. Its easy to send newsletters."

May 25, 2017

4.0

Pros

Easy to use. Fast delivry even if we have 3000+ peoples in the list. And about the list, it is very easy to built it.

Cons

We should be able to print only a section and not only the entire web page. That way we could send a document which is in a printable form.

Review Source

Response from Emailicious

May 26, 2017

Thanks a lot for sharing your thoughts Enrico ! Your comments will be taken into consideration to improve our platform.

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