--- title: "Crik-IT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crik-IT Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/160897/Crik-IT/" page_type: "product" language: "en" --- # Crik-IT Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Crik-IT ## What is Crik-IT? Crik-IT is a powerful order management portal and CRM designed to help businesses streamline operations, centralize customer data, and gain greater visibility across their sales processes. Businesses can process orders, manage customer records, track leads, monitor shipments, track inventory, get automated alerts, and generate real-time reports—all in one intuitive system. The B2B portal provides order submissions, invoice viewing, and inventory access (if enabled). Crik-IT integrates with QuickBooks (Online and Desktop) and Epicor—ensuring smooth data synchronization. Admins can define business goals, track KPIs through dashboards, and keep everyone aligned with accurate, up-to-date information. Crik-IT also includes role-based access control, SSL encryption, and PCI/SOC 2 compliance to protect data security. The mobile-friendly design enables access to key information from desktop or mobile devices. Crik-IT includes customer support for implementation and ongoing assistance. ## What is Crik-IT used for? [Online CRM](https://www.capterra.com/online-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $34 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crik-IT?[Manage this product listing](https://www.g2.com/products/crik-it/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crik-IT 0.0 VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $34 Other, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (1,319) Value For Money 0.0 (0) Value For Money 4.1 (1,194) Customer Service 0.0 (0) Customer Service 3.9 (1,183) ## Crik-IT alternatives [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Crik-IT Overview ### What company size and specific industries is Crik-IT built for? Crik-IT is designed for distributors, manufacturers, wholesalers, and dealers across a broad range of industries. It fits companies in food and beverage, repair services, and clothing retail, making it suitable for organizations that manage products, supply chains, or sales across these sectors. Features and Usability ### What are the key features of Crik-IT? Crik-IT offers CRM and lead management for tracking contacts and sales activity, along with task management, interaction tracking, and role-based permissions for team coordination. It also includes order fulfillment, order tracking, reporting and analytics, document storage, data import/export, and catalog management, plus live chat, a self-service portal, and knowledge management. Pricing ### How much does it cost and what fees or limitations are included? Crik-IT starts at $34 per month for the Customer Service Package, with a free trial available. Other plans include the Order Desk Package at $49 per month, the Sales Force Package at $59 per month, and the Full Circle Package at $69 per month. No additional fees are listed. Integrations ### Which third-party tools and platforms does Crik-IT integrate with? Crik-IT integrates with QuickBooks Desktop, QuickBooks Enterprise, and QuickBooks Online for accounting and financial workflows. These three QuickBooks products cover desktop, enterprise, and cloud-based bookkeeping needs. Getting Started and Support ### What training and onboarding options does Crik-IT offer? Crik-IT provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of key features and steps. Getting Started and Support ### What customer support options does Crik-IT offer? Crik-IT provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support experience, so response speed, helpfulness, and common frustrations cannot be described from user reports. ## Features AI summary Based on 1,422 Sales Tracking reviews Capterra data shows that buyers of online CRM software rank the following features as their top priorities: - **Contact Management** (**48%** of reviewers rated this feature as critical) - **Data Import/Export** (**43%**) - **Workflow Management** (**43%**) Crik-IT includes **Data Import/Export**, which helps teams move customer information in and out of the system more efficiently. However, it does not include **Contact Management** or **Workflow Management**. Instead, it offers other highly rated capabilities, such as **Task Management** (**43%**) and **Lead Management** (**43%**), which help businesses track follow-ups, organize sales activities, and manage potential customers more effectively, giving teams a clearer way to stay on top of daily work and sales opportunities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Import/Export Import and export data to and from software applications Document Storage Store and organize documents in a centralized system Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Crik-IT 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Web-based Deployment: SaaS, web-based, online deployment --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/160897/Crik-IT/pricing/) Customer Service Package $34.00 Other,Per Month It includes: - view customer information - find invoices - view inventory - track shipments - share resources - B2B portal Order Desk Package $49.00 Other,Per Month It includes: - order entry - track orders - view inventory - find invoices - view customer information - set reminders - share resources - track shipments - B2B portal Sales Force Package $59.00 Other,Per Month It includes: - order entry - track orders - send quotes to customers - view customer information - reports and analytics - view inventory - inventory management - find invoices - track shipments - set reminders - share resources - B2B portal Full Circle Package $69.00 Other,Per Month It includes: - order entry - track orders - send quotes to customers - process warranty claims - reports and analytics - save leads - view customer information - view inventory - inventory management - find invoices - set reminders - track shipments - share resources - B2B portal ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.