Everbridge

IT Alerting


5 / 5
2 reviews


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $32.00/month/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Everbridge
  • www.everbridge.com
  • United States

About IT Alerting

Everbridge IT Alerting provides enterprise-grade incident response automation to improve service recovery time, incident mitigation and collaboration, accelerate change and release processes and reduce overall downtime. Locate and contact the right people anytime, anywhere, use workflow automation to execute the known-issue remediation and analyze performance by team, by area, by type for compliance and post-mortem.


IT Alerting Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

IT Alerting Reviews Recently Reviewed!


Awesome phone escalation capabilities

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use everbridge for alert escalations. They have this cool feature of converting text to speech. It helps us automate every critical alert to be called in and report it. Also, there's good flexibility on setting up different escaltion levels and set some rules on top of it. They have REST API, email ingestion and good UI capabilities.

Cons: Shift scheduling feature is kind of hard to set up. I wish they would have setup everything in one simple UI page.

Easy and efficient.

Jun 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very easy to use and is very easy to use on the user end--the subcription process is a cinch!

Cons: I'm not too fond of the appearance of the website because it's a bit outdated in my opinion but other than that it's great!

Overall: Communicate with our local public health department.