# Everbridge IT Alerting Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Everbridge IT Alerting Software - reviews, pricing plans, popular comparisons to other Incident Management products and more.

Source: https://www.capterra.com/p/160917/IT-Alerting

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# 

 Everbridge IT Alerting Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Everbridge IT Alerting

## What is Everbridge IT Alerting?

Up to 80% of downtime is caused by either human error or a failure to follow set processes. Reduce mistakes and maximize IT system uptime by ensuring that the right experts are engaged as quickly as possible and are communicating with the most up-to-date information. 

## What is Everbridge IT Alerting used for?

[Incident Management](https://www.capterra.com/incident-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$32

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Everbridge IT Alerting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.everbridge.com&name=Everbridge IT Alerting)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Everbridge IT Alerting

5.0 (3)

VS.

[4.5 (704)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

$32

Flat Rate, Per Month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.6 (691)

Value For Money

4.7 (3)

Value For Money

4.4 (615)

Customer Service

4.7 (3)

Customer Service

4.6 (646)

## Everbridge IT Alerting alternatives

[4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Pricing

Value for money

4.7 (3)

Basic

$32.00

Flat Rate,Per Month

Value for money

4.7 (3)

4.7

Based on 3 reviews

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## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

continuous improvement manager

Transportation/Trucking/Railroad

### "manage your incidents proactively"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 17, 2022

Pros

proactive monitoring through GPS makes it easier to locate whereabout of your vehicles on road and then highlight any incident within their vicinity. it keep sour employees and assets safe

Cons

its bit expensive, if your looking for wide set of features then this is good solution but like us who have some inhouse solutions already available then adding this tool for incidents was bit pricey

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VK

vijay k.

software engineer

Computer Software

### "Awesome phone escalation capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2018

Pros

We use everbridge for alert escalations. They have this cool feature of converting text to speech. It helps us automate every critical alert to be called in and report it. Also, there's good flexibility on setting up different escaltion levels and set some rules on top of it. They have REST API, email ingestion and good UI capabilities.

Cons

Shift scheduling feature is kind of hard to set up. I wish they would have setup everything in one simple UI page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Erika D.

Safety Officer

Hospital & Health Care

### "Easy and efficient."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2017

Communicate with our local public health department.

Pros

This software is very easy to use and is very easy to use on the user end--the subcription process is a cinch!

Cons

I'm not too fond of the appearance of the website because it's a bit outdated in my opinion but other than that it's great!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)