IT Alerting
by Everbridge
Average Ratings
2 Reviews-
Overall
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Ease of Use
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Customer Service
Product Details
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Starting Price$32.00/month/user
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Free DemoYes
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DeploymentCloud, SaaS, Web
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TrainingDocumentation
Webinars
Live Online
In Person
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Support24/7 (Live Rep)
Vendor Details
- Everbridge
- www.everbridge.com
- United States
About IT Alerting
Everbridge IT Alerting provides enterprise-grade incident response automation to improve service recovery time, incident mitigation and collaboration, accelerate change and release processes and reduce overall downtime. Locate and contact the right people anytime, anywhere, use workflow automation to execute the known-issue remediation and analyze performance by team, by area, by type for compliance and post-mortem.
IT Alerting Features
- Asset Tracking
- Availability Management
- Change Management
- Configuration Management
- Contract/License Management
- Incident Management
- Problem Management
- Project Management
- Release & Deployment Management
- Self Service Portal
Awesome phone escalation capabilities
Apr 20, 2018
vijay k.
software engineer
Computer Software, 5001-10,000 employees
Used the software for: 2+ years
Reviewer Source
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not
Likely Extremely
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Easy and efficient.
Jun 10, 2017
Erika D.
Safety Officer
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Source: Capterra
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not
Likely Extremely
Likely
NotLikely Extremely
Likely
Pros: This software is very easy to use and is very easy to use on the user end--the subcription process is a cinch!
Cons: I'm not too fond of the appearance of the website because it's a bit outdated in my opinion but other than that it's great!
Overall: Communicate with our local public health department.
Pros: We use everbridge for alert escalations. They have this cool feature of converting text to speech. It helps us automate every critical alert to be called in and report it. Also, there's good flexibility on setting up different escaltion levels and set some rules on top of it. They have REST API, email ingestion and good UI capabilities.
Cons: Shift scheduling feature is kind of hard to set up. I wish they would have setup everything in one simple UI page.