--- title: "Everbridge IT Alerting Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Everbridge IT Alerting Software - reviews, pricing plans, popular comparisons to other Incident Management products and more." source_url: "https://www.capterra.com/p/160917/IT-Alerting/" page_type: "product" language: "en" --- # Everbridge IT Alerting Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Everbridge IT Alerting ## What is Everbridge IT Alerting? Up to 80% of downtime is caused by either human error or a failure to follow set processes. Reduce mistakes and maximize IT system uptime by ensuring that the right experts are engaged as quickly as possible and are communicating with the most up-to-date information.  ## What is Everbridge IT Alerting used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $32 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Everbridge IT Alerting 5.0 (3) VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $32 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (785) Value For Money 4.7 (3) Value For Money 4.4 (706) Customer Service 4.7 (3) Customer Service 4.5 (738) ## Everbridge IT Alerting alternatives [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [ilert](https://www.capterra.com/p/207205/iLert/) [4.7 (65)](https://www.capterra.com/p/207205/iLert/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207205/iLert/) ## FAQs about Everbridge IT Alerting Overview ### What company size and specific industries is Everbridge IT Alerting built for? Everbridge IT Alerting is designed for businesses of all sizes that need better visibility into IT incident response, resource planning, response times, and service level agreements. The vendor description does not name specific industries, so it appears aimed at any organization managing IT operations and incident handling. Features and Usability ### What are the key features of Everbridge IT Alerting? Everbridge IT Alerting offers incident management and incident reporting as its core features. These capabilities support alerting workflows for IT incidents, including tracking incident status, documenting event details, and generating reports for operational review and response coordination. Getting Started and Support ### What training and onboarding options does Everbridge IT Alerting offer? Everbridge IT Alerting provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled learning sessions, and documentation gives written reference material for setup and feature review. Getting Started and Support ### What customer support options does Everbridge IT Alerting offer? Everbridge IT Alerting provides 24/7 Live Rep support for users who need direct assistance at any time. With no reviewer feedback available on support experiences, no user sentiment can be described about response speed, helpfulness, or common issues. ## Features AI summary Based on 984 Incident Management reviews Capterra data shows that buyers of Incident Management software rank the following features as their top priorities: - **Compliance Management** (**50%** of reviewers rated this feature as critical) - **Incident Reporting** (**59%**) - **Real-Time Monitoring** (**61%**) Everbridge IT Alerting includes **Incident Reporting**. However, it does not offer **Compliance Management** or **Real-Time Monitoring**. With **Incident Reporting**, teams can document incidents consistently, track event details as they unfold, and maintain a clear record for follow-up and review, helping businesses respond faster and improve accountability during incident handling. Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Basic $32.00 Flat Rate,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User continuous improvement manager Transportation/Trucking/Railroad ### "manage your incidents proactively" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 17, 2022 Pros proactive monitoring through GPS makes it easier to locate whereabout of your vehicles on road and then highlight any incident within their vicinity. it keep sour employees and assets safe Cons its bit expensive, if your looking for wide set of features then this is good solution but like us who have some inhouse solutions already available then adding this tool for incidents was bit pricey Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK vijay K. software engineer Computer Software ### "Awesome phone escalation capabilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2018 Pros We use everbridge for alert escalations. They have this cool feature of converting text to speech. It helps us automate every critical alert to be called in and report it. Also, there's good flexibility on setting up different escaltion levels and set some rules on top of it. They have REST API, email ingestion and good UI capabilities. Cons Shift scheduling feature is kind of hard to set up. I wish they would have setup everything in one simple UI page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Erika D. Safety Officer Hospital & Health Care ### "Easy and efficient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2017 Communicate with our local public health department. Pros This software is very easy to use and is very easy to use on the user end--the subcription process is a cinch! Cons I'm not too fond of the appearance of the website because it's a bit outdated in my opinion but other than that it's great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.