# Page 3 | Tenna Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Tenna the right Asset Tracking solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/160948/Tenna/reviews

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Tenna

4.6 (75)

[View alternatives](https://www.capterra.com/p/160948/Tenna/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Tenna

## Showing most helpful reviews

Showing 51-75 of 75 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jodi S.  
service manager  
Construction  
Used the software for: 2+ years

### "Outstanding Customer Service "

July 22, 2021

5.0

The customer service is top notch, there is always someone available to answer your questions.

Pros

The Tenna team made it as easy a possible to get all out machines entered for the initial set up. A team of guys showed up to our office and worked side by side with the mechanics for installation. The website is easy to navigate and the trackers are easy to set up and install.

Cons

Nothing I can think of rite now. Everything is great

Switched from

[TSO Mobile](https://www.capterra.com/p/146947/TSO-Fleet-Solution/)

The customer service was horrible, no one ever got back to you, and there were always issues.

Review Source

Response from Tenna

July 29, 2021

Hi Jodi, Thank you for your positive feedback about the Tenna website and installation process. We appreciate you taking the time to leave this review. If there is any way we can further assist you, please feel free to reach out to your Customer Success Manager.

CW

Conrad W.  
Equipment & Logistics Manager  
Construction  
Used the software for: 6-12 months

### "How We Tenna"

September 21, 2022

5.0

The overall experience with Tenna has been awesome. They have multiple resources for training, asking questions and the weekly meetings help as well.

Pros

Tenna's mobile app is very easy to use. From finding assets to creating a maintenance entry, it is convenient and quick to use.

Cons

The buy in factor from our field users has been slower than anticipated. We have also noticed the changing of reps frequently. All the reps we receive have been very helpful and knowledgeable. It would be nice to have 1 rep to stick with for a period of time.

Review Source

Response from Tenna

September 22, 2022

Hi Conrad, we appreciate the feedback about the reps changing and have passed it on the Customer Success team. Thank you for the positive review.

JL

Jay L.  
Account Manager  
Building Materials  
Used the software for: 6-12 months

### "What works for us!"

July 27, 2021

4.0

I think overall it’s a good program.

Pros

I like the idea where its a one stop shop for asset tracking. Although i feel as though its a lot of features but none of them are completely thought out. I believe there’s simple improvements that could make a huge difference.

Cons

Searching for employees when I don’t know their truck number is really the hardest thing. I believe a meeting with Tenna might help alleviate a lot of this confusion.

Review Source

Response from Tenna

July 29, 2021

Hi Jay, thanks for taking the time to leave this valuable feedback! Your feedback has been shared with the team so that we can continue to improve the Tenna software. Our Customer Success team is here for you, so please feel free to reach out to us at your earliest convenience to discuss how we can make the employee search as efficient as possible.

DS

Dee S.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Tenna"

July 22, 2021

4.0

The asset tracker has helped our company know where our equipment is at all times. When we started we just had the QR Codes, which needed to be scanned, and was very time consuming. Now we have the trackers/beacons, and less work for us. Tenna has been oncall with me and respond very quickly when I have a problem or need help understanding how to do something.

Pros

The initial setup was a little time consuming, but once everything was uploaded, all of our information is there and readily available. The assets are very easy to access.

Cons

My lease favorite thing about this software is that it is not always user friendly. It takes a lot of trial and error to do a task.

Reason for choosing Tenna

We felt Verizon was to big of a company to really understand our construction company needs. We felt that being this was created by a Construction Company, Tenna understood our needs and wants with a service. Plus they are much smaller than the other company and have that personal attention when experiencing issues. I talk to the same person, who actually knows and understands my account.

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

We felt Verizon was to big of a company to really understand our construction company needs

Review Source

Response from Tenna

July 27, 2021

Hi Dee, thanks for the awesome review and valuable feedback about the software. We always strive to make Tenna more user-friendly. If you can think of specific updates you would like to see, please share it with your customer support representative. Who knows, maybe our team can make it happen!

DH

David H.  
Program Manager  
Construction  
Used the software for: Less than 6 months

### "Overall comprehensive solution"

June 27, 2024

5.0

Strong customer support and listen to our needs.

Pros

Broad set of features to optimize equipment and labor utilization.

Cons

Support for Materials & Trucking is immature today. Slightly awkward mapping between our job-based structure that we use in Vista to site-based structure in Tenna.

Review Source

Response from Tenna

August 6, 2024

David, thank you very much for taking the time to leave a review of Tenna. We’re thrilled that you’re finding value in our platform, allowing you to analyze data and make informed decisions regarding your equipment utilization. We are committed to growing with the needs of our customers and have made note of your feedback as an area to explore. Our customer service team is always available to help, and we are glad that they have been able to elevate your experience by taking the time to understand your company’s goals and find solutions. Our reviews from customers are important to us and we look forward to continuing to be your partner in equipment management.

ML

Mariel L.  
Owner  
Construction  
Used the software for: 6-12 months

### "Not as User Friendly as We Hoped"

September 16, 2022

3.0

It does the job but not as user friendly as we were led to believe. We're willing to stick around in hopes these issues are resolved.

Pros

Preventative maintenance feature, rollout was relatively smooth

Cons

The app is incredibly difficult to navigate. The website is not all that user friendly either. We have had several "glitches or issues" at times where we needed the data and this leaves us wondering just how often these happen and how reliable the data is. We also rely heavily on the tracking/data to file IFTA and we had some major issues in our IFTA reporting. We've also had some issues with the geofencing feature.

Review Source

Response from Tenna

September 19, 2022

Hi Mariel, we truly value your feedback and your concerns have been passed on to our Customer Success team. They will follow up with you to make sure your experience improves and to make sure we fix those issues as soon as possible. There will be upcoming IFTA enhancements that will be key in addressing your IFTA-related concerns

FP

Franco P.  
Service manager  
Farming  
Used the software for: 2+ years

### "Great software"

July 28, 2021

5.0

Great experience

Pros

Having a second option to paper receipts, tracking info, GPS availability. Great program!

Cons

Only feature that I think is missing, is GPS trackers for older vehicles.

Review Source

Response from Tenna

July 29, 2021

Hi Franco, we appreciate the review! Your feedback regarding tracking older vehicles has been passed on to our team. Thank you!

FH

Frank H.  
Manager  
Construction  
Used the software for: 6-12 months

### "Tracking"

September 16, 2022

4.0

great team but some bugs still need to be addressed.

Pros

I like that it ties together tracking and maintenance.

Cons

Tracking is not always accurate. Cannot track a machine or get an address when a machine is running. We have asked to have this corrected and has not happened. Also previous system allowed us to remotely disable a machine from the office, to prevent unauthorized use of machine.

Reason for choosing Tenna

The ability to have location and maintenance records on one system.

Review Source

Response from Tenna

September 21, 2022

Hi Frank, thank you for your feedback. Your feedback has been passed on to the customer success team and they will contact you soon so we can make sure you are not dealing with any bugs.

RC

Robert C.  
Service Manager  
Utilities  
Used the software for: 6-12 months

### "Fleet Managers best asset"

July 30, 2021

5.0

pretty good.

Pros

I can dump it on a technician and with little brain matter i can usually have a tracked asset in a few hours.

Cons

I wish there were more guidelines for certain common pieces of equipment

Review Source

Response from Tenna

August 2, 2021

Hi Robert, we appreciate the positive review and feedback about more guidelines. We are always looking at ways to provide more valuable information to our customers. Thank you!

JA

Jason A.  
Account Manager  
Facilities Services  
Used the software for: 1-2 years

### "Review"

August 3, 2021

4.0

Asset tracking

Pros

pretty easy to use, easy to navigate set up

Cons

gps smaller equipment would be helpful.

Review Source

Response from Tenna

August 10, 2021

Hi Jason, thanks for the positive review. We can track smaller equipment with GPS. Please reach out to your Customer Success representative for details.

JB

Jodi B.  
Administrative Assistant  
Construction  
Used the software for: 6-12 months

### "Easy to use program"

September 14, 2022

4.0

Great

Pros

The app is user friendly, easy to use and easy to show others

Cons

Cant say there is anything I really had an issue with

Review Source

Response from Tenna

September 21, 2022

Thanks Jodi! We appreciate you taking the time to leave this review.

Kareem M.  
Student  
Computer Software  
Used the software for: I used a free trial

### "Tenna Gps"

March 16, 2023

5.0

Pros

Tenna has a GPS tracking tool which is really excellent and helped me a lot, as it is easy to integrate and set up.

Cons

there are no cons to Tenna software, Keep it up!

Review Source

Response from Tenna

November 17, 2023

Thank you so much for your review of Tenna! We’re so glad that you are happy with your decision and appreciate all feedback. Please feel more than welcome to reach out to your Customer Account Manager at any time to discuss adding any new assets or features – they are happy to help!

TP

Ty P.  
Equipment Manager  
Construction  
Used the software for: Less than 6 months

### "Easy to use software"

July 22, 2021

4.0

Some devices are not working properly and some devices that are in the same area as other devices are going offline while the others are not.

Pros

Easy to learn and find what you are looking for

Cons

Reports are lacking, being able to create custom reports would be very helpful.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)

Reason for choosing Tenna

price

Switched from

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

More tracking options for equipment as well as trucks

Review Source

Response from Tenna

July 29, 2021

Hi Ty, we appreciate the feedback! We would love to hear more about what you are looking for. We understand everyone uses data differently, and the more we know about what our customers need the better we can build our product! Please feel free to reach out to your Customer Success Manager at your earliest convenience to discuss further.

ER

Eduardo R.  
shop manager  
Environmental Services  
Used the software for: 1-2 years

### "terrys landscape review"

September 16, 2022

5.0

Pros

the ease of acces to various equipment, including handhelds and, vehicles.

Cons

i find it difficult to group equipment with crews

Review Source

Response from Tenna

September 22, 2022

Thanks for leaving this review Eduardo! Your feedback has been shared with the Tenna team.

DH

Dominic H.  
Senior PM  
Construction  
Used the software for: 1-2 years

### "Tenna Fleet Management"

July 27, 2021

4.0

Great for my business and tracking assets

Pros

The ability to easily scan assets in and direct that to a location is the best part of tracking equipment.

Cons

Ease of use for entry level construction personnel can be a bit difficult

Review Source

Response from Tenna

July 29, 2021

Hi Dominic, we appreciate you taking the time to leave this review and provide this valuable feedback. Please feel free to reach out to your Customer Success Manager to discuss solutions for your entry level personnel. Thanks!

LB

Linda B.  
Bus Dev / Marketing / IT  
Construction  
Used the software for: 1-2 years

### "Phenomenal "

August 11, 2017

5.0

Asset Identification, reports , service history, marketplace

Pros

Visual asset display of large geographic region, service tracking, assets on projects, ability to export to excel, PDF reports

Review Source

Response from Tenna

August 15, 2017

Linda, Thanks as always for your enthusiasm! It's our honor to have you and your team among our customers. You are doing amazing things redefining modular. In case you missed our release note last week - we released great features, including the ability to add unlimited asset photos. Might be useful for Triumph to record the condition of your units. Dan

CM

Chris M.  
Survey Manager  
Construction  
Used the software for: Less than 6 months

### "Tenna has given us the capability of keeping track of all of our equipment and small tools"

August 29, 2017

5.0

Knowing exactly where each piece of our equipment is at all times. Knowing when equipment is moved without prior knowledge and who was responsible for the equipment at the time it was moved. Organization, organization, organization! looking forward to the Android app release.

Pros

From the onset, the customer service has been spectacular. There has not been one instance where if we had a question that we had to wait for assistance. The response has been immediate and extremely satisfying. We would and have recommended using this software for any business that, like us, have been losing money when equipment is lost, stolen, or misplaced. We really can't speak enough about the high quality of customer service. They have really backed up everything that they had told us while we were looking into this software.

Review Source

Response from Tenna

August 29, 2017

Chris, we really appreciate your review and we are happy to see that you and your enterprise are enjoying increased asset management visibility and utilization, which is our main goal. We - as always - stand here to serve you so that you can spend more of your time doing what matters most to your company. Thanks again. - Juan P

TN

Todd N.  
Emerging Technologies Specialist  
Construction  
Used the software for: 6-12 months

### "small dealer perspective"

July 27, 2021

5.0

positive - good up and coming company

Pros

benefit is that it provides peace of mind security, knowing exactly where equipment is; that equipment is definitely being used, etc.

Cons

not much negative to say; just wish we could get more machines to install it on

Review Source

Response from Tenna

July 28, 2021

Hi Todd, thanks for taking the time to leave this positive review! We are ready for the new machines when you are.

NB

Nick B.  
Project assistant  
Construction  
Used the software for: 6-12 months

### "Pleasant and painless"

April 29, 2017

5.0

Asset location, scheduling benefits, elimination of means to keep track of equipment moves via email, drivers being held more accountable for where they are leaving equipment and where

Pros

Ease of use, set up, maintenance, great customer support, and lack of parts and pieces to go wrong like with gps tracking services.

Cons

Having to rely on humans to actually use the product and the issue of training the older generation

Review Source

Response from Tenna

September 25, 2017

Nick, Thanks for your review of Tenna. Our aim is to make it real easy for all the "older generation" to track their assets and equipment! LOL

JG

John G.  
Director of Leasing Operations  
Construction  
Used the software for: 6-12 months

### "Our experience has been nothing but positive and we are looking forward to expanding how we use"

May 1, 2017

5.0

The benefits we receive is the ability to track our modular assets in the field. We are excited about where Tenna can take us

Pros

What we like most is the ability to see a service history on our assets and the ease of which any of our drivers/road techs/management can scan and see what has taken place with the unit.

Cons

What we like least is that we are not using the software to it's full capability. That is our own internal issue. We would like to see the marketplace grow which in time we are positive it will.

Review Source

MA

Marcos A.  
Foreman  
Construction  
Used the software for: 2+ years

### "It could be better "

March 19, 2026

3.0

It’s a resource but not impressed, it could be simpler to use and could have better software experience all together

Pros

Not sure if there is much to like about it. I constantly had issue with this app when it work its fair, has a lot of sub categories.

Cons

It tends to shut down very often, middle of creating a request or trying to pin point a specific site or equipment and it would shut down in the middle of your work

Review Source

SD

Steve D.  
CFO  
Construction  
Used the software for: Less than 6 months

### "Tenna review "

July 27, 2021

5.0

Pros

The ability to track our equipment fleet.

Cons

Haven’t had the system long enough to know.

Review Source

Response from Tenna

July 28, 2021

Thanks for taking the time to leave a review Steve! Please reach out to us if you any questions at all regarding your new equipment tracking software. We are here to help.

LC

Lou C.  
Equipment Manager  
  
Used the software for: Less than 6 months

### "Far above expectations, employees adapted to it very well. "

June 12, 2017

5.0

Pros

Communication throughout the company has been so much better. Machine locations and utilization. Maintenance is kept up to date much better.

Cons

Not able to reply or comment on wanted posts. Recent asset list is too short, import list should have other ways of sorting it.

Review Source

Response from Tenna

June 13, 2017

Thanks Lou. Good points. So you know, there¿s an enhancement coming soon that will let you do responses on Wanted posts and Sorting options. Also, to see more recent assets, just click Show All at the end of the list!

AS

Andrew S.  
Parts Manager  
Construction  
Used the software for: 1-2 years

### "Great tool!"

April 26, 2017

5.0

System is intuitive and easy to use. Very quick to add assets. Easy to navigate. Great mobile app and professional support.

Pros

Easy to navigate

Cons

Need more service features

Review Source

OP

Olena P.  
health and safety administartor  
  
Used the software for: Less than 6 months

### "still learning how to use it and hope to get more features available"

October 27, 2017

4.0

Pros

relatively easy to use and very helpful support service. Allows to have a lot of equipment uploaded, so easier to control.

Cons

I need to be able to attach more PDF files, not only two pieces. And would be great if the maintenance technician will be able to put checkmarks on the pdf file using the tablet

Review Source

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