Who Uses This Software?

Unified Communication users with a strong focus on Skype for Business Users.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • MAF Unlimited Group
  • www.mafinfo.com/uk/index.html
  • Founded 2000
  • Netherlands


MAF ICIMS provides 360-degree insight into the use of your Unified Communications. Information can be viewed via the simple self-configurable and user friendly dashboard or via the extensive reporting. MAF ICIMS provides insight in all aspects of Unified Communications: Voice, Video, Instant Messaging, Conference Calls, File transfers and Shared applications. Analyze and reduce costs, monitor call quality, plan your capacity, protect yourself against high consumption and abuse.

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MAF ICIMS Features

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log


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