Who Uses This Software?

Sage Live is for small to mid-sized businesses who have outgrown their current accounting but don't need the overkill and expense of a full ERP solution.


Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00/month
  • Pricing Details
    $300/month, billed annually. Includes 2 Full Users and 5 Business Users.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Sage Live
  • www.sage.com/us/sage-live
  • Founded 1981
  • United Kingdom

About Sage Live

Ideal for companies (10-500 employees) that have outgrown conventional accounting software, Sage Live aligns your entire organization with business critical, real-time information. Direct your operations from anywhere with real-time financial insights and all the convenience of the cloud. Extend operational control across geographies, products, and revenue streams. And transform accounting into a forward-looking advantage you can customize and configure as your business scales.


Sage Live Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation

Sage Live Reviews Recently Reviewed!

If I could give Sage a zero I would.

Nov 17, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Customer support. Very, very poor customer support. I do not recommend this product for anyone who is interested in Cloud Accounting software. Our account was set-up and handed over to us without offering training. They referred us to their "Sage University" for training which was cumbersome to find what we were looking for.

Overall: Our company didn't benefit from this product whatsoever.

Great on paper, poor support and execution

Jul 26, 2017
1/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: What it says it can do is really good. We found that we were told certain things and once we signed up, those things then weren't possible.

Cons: Customer support is slow, they recommended an implementation partner (Edgeware) that doesn't fully know the system. Cost us a lot of money. Beware. There are existing companies that know Salesforce better than Sage Live and Edgeware.

New software, robust system, find a good implementation partner

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Built on Salesforce, keeps the CRM and accounting together. The concept is great. Sage Live has good problem resolution.

Cons: It¿s a new product for Sage so there is a big learning curve. The only major problem we had was that they referred us to an implementation partner (Edgeware) that didn¿t know the product well and made promises they couldn¿t keep. In the end, Sage Live was helpful in resolving the issues that Edgeware couldn¿t or wouldn¿t resolve.

Sage Live

Apr 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Great product. I have used much worse and better. I am a new user so still learning.

Comparable Systems Cost Much, Much More

Nov 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features: Capable of handling 1-1000+ users. SAAS (hosted and browser-based) so no software to install. No server needed. Multi-Company consolidation Inter-Company transactions Dimensional accounting Multi-Currency Multi-Language Purchase Requisition/Approvals and Workflow Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way Open API, integrates with many other web-based apps Well integrated with SalesForce Tablet and iPhone/Android apps These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there. You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.

Cons: It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.

Recommendations to other buyers: You can be as mild or as wild as you want with Live. Because of the templates they have, they can fit you into a pre-defined box that will keep you out of trouble if your are a small business, simple, or inexperienced. However, this is an open database so you can theoretically do whatever you want. If you have someone on staff who likes to tinker (and you give them the access), you will want to make sure they document everything they change, as you can really screw up the workflow if you don't know what you're doing. Users can be posting transactions to accounts you don't want them to and by the time you catch it your books are way off. An open database is typically what you get with document management or CRM, and that's fine because you aren't dealing with accounting records. With accounting, you want to be careful because there are rules you're supposed to follow and laws you have to abide by. You can have everything locked down nice and tight with Live, but if you choose to customize it just make sure everything is well documented.