--- title: "Merkato Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Merkato Software - reviews, pricing plans, popular comparisons to other Proposal Management products and more." source_url: "https://www.capterra.com/p/161027/Merkato/" page_type: "product" language: "en" --- # Merkato Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Merkato ## What is Merkato? Merkato is very user friendly and surprisingly easy to use cpq software (configure, price, quote software). The software is packed with smart, user-oriented, features and functions. The user interface is tight and adaptive. The user only sees what he needs at any moment. Due to this and many other modern options, implementation times are record-breaking short. Making changes in rules or layout is no problem at all. Using drag&drop, Copy &paste from Excel and many other smart functions, changes and improvements are fun to implement. Our software is web-based, flexible to deploy, and easy to integrate with existing systems such as ERP, CRM, CAD. ## What is Merkato used for? [Product Configurator](https://www.capterra.com/product-configurator-software/)[CPQ](https://www.capterra.com/cpq-software/)[Order Entry](https://www.capterra.com/order-entry-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €750 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Merkato?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.quootz.nl/en/&name=Merkato) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Merkato 4.1 (14) VS. [4.5 (1,257)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price €750 Per Feature, Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (14) Ease Of Use 4.4 (9) Value For Money 4.0 (13) Value For Money 4.2 (2) Customer Service 4.3 (14) Customer Service 4.3 (9) ## Merkato alternatives [Sofon Guided Selling](https://www.capterra.com/p/95668/Sofon-Guided-Selling/) [4.7 (26)](https://www.capterra.com/p/95668/Sofon-Guided-Selling/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/95668/Sofon-Guided-Selling/) [Salesforce CPQ & Billing](https://www.capterra.com/p/120111/SteelBrick-CPQ/) [4.0 (11)](https://www.capterra.com/p/120111/SteelBrick-CPQ/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120111/SteelBrick-CPQ/) Highest Rated [bit2win CPQ](https://www.capterra.com/p/211972/bit2win-CPQ/) [4.8 (10)](https://www.capterra.com/p/211972/bit2win-CPQ/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211972/bit2win-CPQ/) [Quoter](https://www.capterra.com/p/117768/Socket/) [4.6 (54)](https://www.capterra.com/p/117768/Socket/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/117768/Socket/) ## FAQs about Merkato Overview ### Which roles and teams benefit most from Merkato? Merkato is most used by directors, general managers, and managing directors who need visibility into business performance and operational coordination. Project managers, project support teams, and product leaders use it to organize workflows and track delivery, while engineering, R&D, and consulting roles rely on it to streamline planning, collaboration, and execution. Answer based on 14 reviews Overview ### What company size and specific industries is Merkato built for? Merkato is designed for advanced businesses, especially mid-market and enterprise companies with international growth ambitions. It suits organizations that need technical CPQ capabilities alongside contract creation and management, including those in government and legal environments where structured sales and document handling are important. Features and Usability ### What are the key features of Merkato? Merkato offers forecasting, sales forecasting, and sales trend analysis for pipeline planning, plus product configuration, rule-based configuration, and visual configuration for guided selling. It also includes quoting and proposal generation, pricing and cost calculations, workflow management, approval workflow, document management, and access controls/permissions. Integrations ### Which third-party tools and platforms does Merkato integrate with? Merkato connects natively to more than 30 platforms, including CRM and ERP systems such as HubSpot CRM, Pipedrive, Dynamics 365, NetSuite, Odoo, Exact Online Accounting, AFAS Software, and JD Edwards EnterpriseOne. Its catalog also includes Act!, Epicor Eclipse, Infor LN, and IFS Cloud. Getting Started and Support ### What training and onboarding options does Merkato offer? Merkato provides in-person training, live online sessions, and documentation. In-person training supports guided instruction on site, live online sessions allow remote walkthroughs, and documentation gives teams written reference material for self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does Merkato offer? Merkato provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support is organized around direct contact and self-service help materials, giving users several ways to get assistance with setup, account issues, and product questions. ## Features AI summary Based on 1,453 Proposal Management reviews Capterra data shows that buyers of proposal management software rank the following features as their top priorities: - **Proposal Generation** (**60%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**62%**) - **Customizable Templates** (**49%**) Merkato supports all three features that reviewers rate most highly: **Proposal Generation**, **Quotes/Estimates**, and **Customizable Templates**. Together, these capabilities help businesses create proposals faster, produce accurate pricing details, and tailor documents to different clients and sales scenarios, allowing teams to improve consistency, respond more quickly, and close opportunities with greater confidence. Quotes/Estimates 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers eCommerce Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Price and Cost Calculations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Calculate rule-based prices for a product/service Product Configurator 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize the specifications of a finished product to meet the particular needs of a customer Real-time Product Visualizations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visualize products in real time, as they are configured Rule-based Configuration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Configure products according to pre-defined rules and/or constraints Merkato 78 features ### All Features - 2D Drawing: Drawing and modeling designs within 2D flat dimensions - 3D Digital Asset Management: Store and manage 3D digital assets - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Quoting: Generate rule-based quotes for clients automatically - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial/Industrial: For commercial and industrial purposes - Content Library: Centralized repository to store content and assets - Contract/License Management: Track, store, and access client contracts or licenses - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Modeling: Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - ERP integration: Integrate with existing ERP systems - For Customer Use: For use by customers - For Internal Use: Usage of documents or items within a specific organization - Forecasting: Form predictions based on past and present data/trends - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - Guided Selling: A process designed for sellers to guide them through the entire selling process - Inventory Management: Track and manage inventory levels to maintain proper supply - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price and Cost Calculations: Calculate rule-based prices for a product/service - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Product Visualizations: Visualize products in real time, as they are configured - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - RFP Management: Manage and process incoming documents detailing requests for proposals - Rule-based Configuration: Configure products according to pre-defined rules and/or constraints - Rules Engine: It is a logic or a condition that executes business rules in a runtime production environment - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Management: Manage and track orders being shipped to customers - Special Order Management: Manage special order requested by a customer - Statistical Analysis: Apply statistical/mathematical models to sets of data - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Configuration: Configuration of custom product parts by using 2D &3D visualizations - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (14) 4.1 Based on 14 reviews ## Pricing Value for money 4.0 (13) Free Trial SaaS €750.00 Per Feature,Per Month Basic €15,000 Per Feature,Per Year Value for money 4.0 (13) 4.0 Based on 13 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ Act!](https://www.capterra.com/p/175860/Act/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (14) 4.3 Based on 14 reviews ## User reviews Overall rating 4.1 Based on 14 reviews Filter by rating 5(2) 4(12) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MD Marc D. Director Electrical/Electronic Manufacturing ### "Best value for money in CPQ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Pros \- Very (!) advanced configurations possible- Easy to deploy- Training ensures you can become completely self-sufficient and do not depend on the Merkato consultants- Very reactive consultants when needing that special trick to get things done- Ease to use the tool in complex sales channels (multiple users with different rights and branding) Cons I do not have any negative experiences so far Alternatives considered [Hive CPQ](https://www.capterra.com/p/175344/Hive-CPQ-Online-Product-Configurator/) [Elfsquad](https://www.capterra.com/p/198415/Elfsquad-CPQ/) [Cincom CPQ](https://www.capterra.com/p/143257/Cincom-CPQ/) Reasons for choosing Merkato \- delivering on the promise- no hidden costs- no dependency from vendor expertise after training and deployment Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF Bas F. GM Machinery ### "Merkato software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 6, 2020 support is strong, knowledge is strong during implementation easy to contact support team Pros after implementation quotes are easy to make by just clicking Cons Setting up the software takes some time Reasons for choosing Merkato webbased, ease of use, fast quotations possible Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SS Stefan S. COD Officer Automotive ### "Easy to use Configurator software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 30, 2020 Our experience with Merkato is good. Setting up a configurator is easy and the generated output can be made however you would like it to be. Pros Software is easy to use and very flexible. Generated reports out of the Configurator can be made exactly how you would like to have these. Cons There is a limitation of databases which can be used in Merkato. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TD Ton D. DGA Automotive ### "Value for money" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2020 With Merkato we have now the connection to our ERP system wich save al lot of time . Pros Easy in programming and easy in use. Connection to ERP. Cons There is no issue, everything was well organized Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FW Frank W. Site manager Machinery ### "Easy and Flexible" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 2, 2020 Good Pros Easy to learn and therefore quick to get get going Cons Challenge to make sure, you know the scope to avoid drifting since it is really easy to add what can result in a unstructured total. (needs structure and discipline) Debugging can be complicated Reasons for choosing Merkato Value for Money, simple to use. Does not need high end IT support, The support from Quootz Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JH Jeffrey H. Business Consultant Medical Devices ### "Great Configurator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2020 The overall experience is great. The program is in our company used as customer order portal. On a daily basis, about 700 orders are configured and ordered. It is automatically send to our ERP in which a script turns the info to sales and work orders. Merkato is also used inside the company to make work-orders ourselves. With these 2 groups working in Merkato, about 50 users are simultaneously working in the program. This is all going very smoothly. Our proces and products require regular adjustments and therefore the Merkato template has to be adjusted often. This is something that can we can do ourselves. This makes it the perfect configurator for us. Pros \- Easy to use - Functionality - Fast processing - Cloud based - Good connections available with other software - Fast & effective support team Cons \- Look and feel are outdated. This will be improved in de upcoming years. - The search bar in the media or CRM info in the backend is missing. This will be a new feature in the new release, hopefully next year. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DK David K. Engineer Industrial Automation ### "Configurator t.b.v. Sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 15, 2020 Het gebruik van Merkato levert tijdwinst op bij het maken van offertes en orderbevestigingen. Mede door de koppeling met Exact kunnen deze documenten binnen korte tijd bij de klant liggen. Merkato is echt een aanwinst en zal in de toekomst bij optimaler gebruik, steeds meer voordelen gaan opleveren. Pros Merkato biedt een goede basis voor het opzetten van een gepersonaliseerde configurator. Er zijn voldoende verschillende manieren om informatie weer te geven en de gebruiker te voorzien van feedback. Van meerwaarde voor ons is dat wijzigingen aan 'templates' eerst getest kunnen worden, voordat deze doorgevoerd worden. Door een koppeling met Exact kunnen er eenvoudig klantgegevens geïmporteerd worden. Cons Er is tijd nodig om met het programma te leren werken. Om alle mogelijkheden te leren benutten en er optimaal gebruik van te maken. Te genereren documenten moeten in een apart programma opgemaakt worden. Het zou beter zijn als dit samengevoegd wordt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA JS A. MD Packaging and Containers ### "experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 11, 2020 Pros it works in line with expectations. Can be taylored to appilcations Cons stability in connections and updates. Flexibility can be a bottle-neck for efficiency Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MD Michael D. Bedrijfsbureau Building Materials ### "Evaluatie" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2020 Verder zijn we er dik tevreden over. Zeker de service is goed. Pros Dat je het volledig zelf kunt bouwen. Niet alles wat je wilt is mogelijk, maar dat is ook niet realistisch om te ontwikkelen in veel van de gevallen. Cons Ik zou heel graag een soort winkelwagen ontwikkeld zien worden. Dat je net als bij webshops een product kunt toevoegen door op +1 of + 3 te drukken of iets dergelijks. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HV Herm V. Director Management Consulting ### "versatile and flexible configurator software with high business impact" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 3, 2020 Overall Merkato has played a big role in transferring company & product know how from experts heads into business rules within the software. This decreased input errors dramatically and enabled a transfer to a configure to order process while the number of special requests have reduced. The number of dealers and users has tripled during the implementation phase and the output parameters from Merkato are used in sales, engineering, logistics, production and final delivery. Pros The clear structure of pages, sections and fields combined with all available rules and parameters enable the administrator to build an application very fast. The specific application for a business can be simple and straightforward or very complex with multiple components, layers and subprojects, this only depends on the need of the company or business unit. There are a lot of possibilities to generate output formats, set up user groups and authorisations and apply API's to other CRM/ERP/PLM software. Very scalable as well in configurater scope as in the number of users and dealers. Cons In some cases it can be challenging for the administrator to achieve the exact layout of the entry screen when a mix of column widths is desired. Also the creation of documents requires some experience when a more complex mix of data filtering, layout components and text formats is used. For the end user the initial order overview interface could be improved by allowing a bit more finetuning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161027/Merkato/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.