# Merkato Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Merkato the right Proposal Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161027/Merkato/reviews --- Merkato 4.1 (14) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Reviews of Merkato Ease of use 4.2 Customer Service 4.3 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HV Herm V. Director Management Consulting Used the software for: 2+ years ### "versatile and flexible configurator software with high business impact" September 3, 2020 4.0 Overall Merkato has played a big role in transferring company & product know how from experts heads into business rules within the software. This decreased input errors dramatically and enabled a transfer to a configure to order process while the number of special requests have reduced. The number of dealers and users has tripled during the implementation phase and the output parameters from Merkato are used in sales, engineering, logistics, production and final delivery. Pros The clear structure of pages, sections and fields combined with all available rules and parameters enable the administrator to build an application very fast. The specific application for a business can be simple and straightforward or very complex with multiple components, layers and subprojects, this only depends on the need of the company or business unit. There are a lot of possibilities to generate output formats, set up user groups and authorisations and apply API's to other CRM/ERP/PLM software. Very scalable as well in configurater scope as in the number of users and dealers. Cons In some cases it can be challenging for the administrator to achieve the exact layout of the entry screen when a mix of column widths is desired. Also the creation of documents requires some experience when a more complex mix of data filtering, layout components and text formats is used. For the end user the initial order overview interface could be improved by allowing a bit more finetuning. Review Source MD Marc D. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Best value for money in CPQ" January 12, 2023 5.0 Pros \- Very (!) advanced configurations possible- Easy to deploy- Training ensures you can become completely self-sufficient and do not depend on the Merkato consultants- Very reactive consultants when needing that special trick to get things done- Ease to use the tool in complex sales channels (multiple users with different rights and branding) Cons I do not have any negative experiences so far Alternatives considered [Hive CPQ](https://www.capterra.com/p/175344/Hive-CPQ-Online-Product-Configurator/)[Elfsquad](https://www.capterra.com/p/198415/Elfsquad-CPQ/)[Cincom CPQ](https://www.capterra.com/p/143257/Cincom-CPQ/) Reason for choosing Merkato \- delivering on the promise- no hidden costs- no dependency from vendor expertise after training and deployment Review Source OW Olav W. Project Manager Maritime Used the software for: 2+ years ### "A program with many possibilities" September 3, 2020 4.0 Nice program, service/helpdesk is good Pros It is possible to make adjustments yourself without extensive IT knowledge Cons When the system has been built up piece by piece and change upon changes has been implemented, it is difficult to find errors. Starting all overagain sometimes seems the best solution, but this takes too much time and outsorsing it is quite expensive Review Source JH Jeffrey H. Business Consultant Medical Devices Used the software for: 2+ years ### "Great Configurator" September 15, 2020 5.0 The overall experience is great. The program is in our company used as customer order portal. On a daily basis, about 700 orders are configured and ordered. It is automatically send to our ERP in which a script turns the info to sales and work orders. Merkato is also used inside the company to make work-orders ourselves. With these 2 groups working in Merkato, about 50 users are simultaneously working in the program. This is all going very smoothly. Our proces and products require regular adjustments and therefore the Merkato template has to be adjusted often. This is something that can we can do ourselves. This makes it the perfect configurator for us. Pros \- Easy to use - Functionality - Fast processing - Cloud based - Good connections available with other software - Fast & effective support team Cons \- Look and feel are outdated. This will be improved in de upcoming years. - The search bar in the media or CRM info in the backend is missing. This will be a new feature in the new release, hopefully next year. Review Source JS Jeroen S. R&D Manager / Manager engineering Automotive Used the software for: 2+ years ### "Merkato Configuration management" September 3, 2020 4.0 We have a good experience, we were able to implement to software in a short time. Within 3 months we have an live operation in our sales and production department. Pros Approximately 4 years ago we have decided to implement a sales / product configurator to have more clear documents, more professional documents and talk as a company about the same options/configurations and sales possibilities. We also use this configurator to generate our production bill of material and prepare production order documents. In this moment we are very satisfied with the product. Within here a summary of Positive software items: - Easy implementation - Easy document generation - Easy to implement a sales configuration level - Working online -cloud based - Good and easy sales configurator - Possibilities to also implement items which are not standard. Cons Integration of documents from used or configuration Review Source HG Harm G. Project Support Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Think it, build it, use it" September 3, 2020 4.0 Uniformity in appearance has been achieved, regardless of who the user is. Appearance but also the content of our quotations are more aligned. Knowledge and know-how is upgraded for the entire company by implementing our products in this rule based engine. Pros Flexibility is a big plus. If you can think of it, you can build it in Merkato. Adjustments can be made easily. Created templates are easy to understand, debug and modify if necessary due to the infrastructure. Cons Report builder could be more user friendly. Sometimes a bit complex for someone with limited programming background. Review Source FW Frank W. Site manager Machinery Used the software for: 2+ years ### "Easy and Flexible" October 2, 2020 4.0 Good Pros Easy to learn and therefore quick to get get going Cons Challenge to make sure, you know the scope to avoid drifting since it is really easy to add what can result in a unstructured total. (needs structure and discipline) Debugging can be complicated Reason for choosing Merkato Value for Money, simple to use. Does not need high end IT support, The support from Quootz Review Source SS Stefan S. COD Officer Automotive Used the software for: 2+ years ### "Easy to use Configurator software" October 30, 2020 4.0 Our experience with Merkato is good. Setting up a configurator is easy and the generated output can be made however you would like it to be. Pros Software is easy to use and very flexible. Generated reports out of the Configurator can be made exactly how you would like to have these. Cons There is a limitation of databases which can be used in Merkato. Review Source BF Bas F. GM Machinery Used the software for: 2+ years ### "Merkato software" November 6, 2020 4.0 support is strong, knowledge is strong during implementation easy to contact support team Pros after implementation quotes are easy to make by just clicking Cons Setting up the software takes some time Reason for choosing Merkato webbased, ease of use, fast quotations possible Review Source JA JS A. MD Packaging and Containers Used the software for: 2+ years ### "experience" September 11, 2020 4.0 Pros it works in line with expectations. Can be taylored to appilcations Cons stability in connections and updates. Flexibility can be a bottle-neck for efficiency Review Source DK David K. Engineer Industrial Automation Used the software for: 6-12 months ### "Configurator t.b.v. Sales" September 15, 2020 4.0 Het gebruik van Merkato levert tijdwinst op bij het maken van offertes en orderbevestigingen. Mede door de koppeling met Exact kunnen deze documenten binnen korte tijd bij de klant liggen. Merkato is echt een aanwinst en zal in de toekomst bij optimaler gebruik, steeds meer voordelen gaan opleveren. Pros Merkato biedt een goede basis voor het opzetten van een gepersonaliseerde configurator. Er zijn voldoende verschillende manieren om informatie weer te geven en de gebruiker te voorzien van feedback. Van meerwaarde voor ons is dat wijzigingen aan 'templates' eerst getest kunnen worden, voordat deze doorgevoerd worden. Door een koppeling met Exact kunnen er eenvoudig klantgegevens geïmporteerd worden. Cons Er is tijd nodig om met het programma te leren werken. Om alle mogelijkheden te leren benutten en er optimaal gebruik van te maken. Te genereren documenten moeten in een apart programma opgemaakt worden. Het zou beter zijn als dit samengevoegd wordt. Review Source MD Michael D. Bedrijfsbureau Building Materials Used the software for: 2+ years ### "Evaluatie" September 8, 2020 4.0 Verder zijn we er dik tevreden over. Zeker de service is goed. Pros Dat je het volledig zelf kunt bouwen. Niet alles wat je wilt is mogelijk, maar dat is ook niet realistisch om te ontwikkelen in veel van de gevallen. Cons Ik zou heel graag een soort winkelwagen ontwikkeld zien worden. Dat je net als bij webshops een product kunt toevoegen door op +1 of + 3 te drukken of iets dergelijks. Review Source TD Ton D. DGA Automotive Used the software for: 6-12 months ### "Value for money" October 7, 2020 4.0 With Merkato we have now the connection to our ERP system wich save al lot of time . Pros Easy in programming and easy in use. Connection to ERP. Cons There is no issue, everything was well organized Review Source BD Bart D. product manager Building Materials Used the software for: 1-2 years ### "PCF from quootz for supporting the data entry efficiency" September 2, 2020 4.0 Pros the logic build up in the configurator is easy to understand an to use Cons the integration with the ERP system so far is pretty tough and is not finished yet. It is not related on the quality or functionality of the Quootz pcf, but it is due to the complexity in our business process. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.