# Veriato Workforce Behavior Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Veriato Workforce Behavior Analytics the right Remote Monitoring and Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161116/Veriato/reviews

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Veriato Workforce Behavior Analytics

4.2 (128)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Veriato Workforce Behavior Analytics

Ease of use

3.8

Customer Service

4.3

## Pros and Cons in Reviews

RW

Rich W

Executive DirectorStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years.

“Veriato is powerful for security, compliance, and detailed workforce insights—but potentially heavy, costly, and sensitive from an employee trust perspective.“

April 24, 2026

RW

Rich W

Executive DirectorStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years.

“The platform is also complex to configure, may require significant system resources, and is often considered expensive compared to alternatives.“

April 24, 2026

DM

Dana M

EducatorEducation Management, Self-employedUsed the software for: Less than 6 months.

“Not sure if I want to use a service where reported issues aren't investigated.“

June 21, 2021

DM

Dana M

EducatorEducation Management, Self-employedUsed the software for: Less than 6 months.

“We could not retrieve your eligibility information.“

June 21, 2021

DM

Dana M

EducatorEducation Management, Self-employedUsed the software for: Less than 6 months.

“That some as simple as filing my insurance is not taken seriously.“

June 21, 2021

## Showing most helpful reviews

Showing 1-25 of 128 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jim H.  
CEO, Insider Threat Program Development-Management Training Course Instructor  
Computer & Network Security  
Used the software for: 2+ years

### "Veriato Recon Review"

January 25, 2019

5.0

Veriato solutions are excellent products for detecting and mitigating employee threats.

Pros

The software is very affordable compared to similar products on the market that are quite expensive. The user interface is easy to navigate, and the information provided on potential employee threats is outstanding. I provide training and consulting services related to Insider Threat Programs, and Insider Threat Mitigation (www.insiderthreatdefense.us). I have recommended Veriato Recon and Veriato 360 to my 500+ clients. Many have purchased Veriato products and are quite please with both products.

Cons

I cant find anything I don't like about Veriato products. As part of my consulting for my clients, I review various employee threat detection tools and make recommendations. Veriato products are my # 1 recommendation to my clients.

Review Source

Andrew H.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Solid Application Backed By Great Tec Support"

January 15, 2019

5.0

Quick to Install, Price for the level of protection and upkeep cost extremally reasonable.

Pros

I think the true value of this application besides the implied protection form RansomWare is a good server side file revisioning and quick restore system. We have used this product to recover deleted files that would otherwise cause lost employee hrs. Nightly backups may be getting done but when your employee has lost a document (deleted by accident, saved overtop of the wrong file..) they spent a few hrs on, you can easily and quickly restore the file. Far faster then going though any backup/restore process.

Cons

Nothing I can think of, anytime we had a slight glitch Tech support has been over helpful, including hopping on our system to just sort out things rather then just pointing me to a bunch of technobabble documents that may not apply to my exact issue like usually happens.

Review Source

RW

Rich W.  
Executive Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Powerful, but Pricey"

April 24, 2026

3.0

Veriato is powerful for security, compliance, and detailed workforce insights—but potentially heavy, costly, and sensitive from an employee trust perspective. Overall, it’s a powerful but heavy-duty tool that requires A tremendous amount of resources, and deployment can be tedious.

Pros

Veriato offers strong visibility into employee activity by tracking behaviors like app usage, file access, and even keystrokes, then turning that data into detailed reports and risk scores. Its AI-driven analytics can flag unusual patterns early, making it useful for detecting insider threats and supporting compliance or investigations. It also works across multiple devices and provides highly customizable dashboards.

Cons

On the same depth of monitoring can raise privacy and workplace culture concerns if not implemented carefully. The platform is also complex to configure, may require significant system resources, and is often considered expensive compared to alternatives. Evertime they updated we had to create new Firewall Exceptions.

Review Source

Response from Awareness Technologies

April 27, 2026

Thank you for the detailed and balanced feedback. We appreciate you highlighting both the strengths and areas for improvement. You’re absolutely right to call out privacy. With any solution that provides deep visibility, how it’s implemented matters. Veriato is designed to support transparent, policy-driven use with role-based access and governance controls, so organizations can align monitoring with privacy expectations and workplace culture. The depth of what is monitored and who has access to the information is entirely configurable. We recognize that robust capability can require additional setup. That’s why we’re continuing to invest in simplifying configuration, reducing system overhead, and improving processes like updates and firewall management. Our goal is to make it easier for organizations to adopt and manage behavioral visibility while delivering the insights organizations need for security, compliance, and informed decision-making.

Steven S.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Veriato"

January 6, 2019

5.0

Pros

Best software for monitoring PCs You can get a clear picture of exactly what your employees are doing on their PCs

Cons

Not so easy to deploy Antivirus eats up the software. you need to keep the software up to date.

Review Source

Mike G.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "The best way to monitor your employees "

January 11, 2019

5.0

Pros

Veriato Investigator records everything an administrator or business owner would want to see. The best feature is the ability to play back screenshots, almost like a video!

Cons

Setting up antivirus software exclusions can be difficult, but their support pages document the process very well.

Review Source

Robert P.  
IT Specialist  
Banking  
Used the software for: 2+ years

### "Gets the job done!"

December 18, 2018

4.0

Overall I am satisfied with out use of Veriato software. I would recommend its uses in most environments.

Pros

Very well priced Small footprint on our servers Works very well

Cons

Requires a lot of work to get set up Support can take a while at times

Review Source

Ken A.  
Chief Information Officer  
Law Practice  
Used the software for: 6-12 months

### "Block IT"

January 15, 2019

4.0

I like the potential of this product and features are very cool. You need to focus on placing non-structured files and data in proper folders and maybe just unprotect that folder.

Pros

The software has some really cool feature with blocking and creating snaps of files before they are change for rollback purposes.

Cons

Not so easy for the tech person to have their "stuff" sitting on a protected share. There tents to be a lot of user locking with the IT techs and service accounts which makes sense because of the downloads we do and we just store files anywhere we can.

Review Source

KC C.  
IT Specialist  
Chemicals  
Used the software for: 1-2 years

### "Veriato collects everything"

January 18, 2019

5.0

The software is great, if you have any question about what an employee is doing with there time and sensitive data you know it all.

Pros

How easy it is to setup and the amount of data that is collected. Easy to go back and see what has been collected. All the reports are really nice as well.

Cons

Adding and removing accounts, to redeploy lic you have to remove them all. Then re add them.

Review Source

Kevin T.  
Managing Director  
Consumer Goods  
Used the software for: 2+ years

### "Great Tool, a little tricky to use"

December 18, 2018

4.0

This is a reaction ary tool for me at this time. While i believe i can get reports that will show daily activities, i am more interested in using first as a deterent to bad behanvior, and then as a way to figure out, if there is a problem, who is doign what, etc.

Pros

i love the fact that you can monitor acitivty. I have caught 2 associated doing nepherious activities, leading to their dismissal. i woudl have otherwise not been able to.

Cons

They upgraded their software about 3 years ago to the cloud. its much slopwer and the dashboard is a bit more confusing.

Review Source

Fred Y.  
President/CEO  
Automotive  
Used the software for: 1-2 years

### "A great Solution Tool"

December 27, 2018

5.0

The biggest challenge I had was to learn our office assistant's efficiency based on time spent on her personal agendas.

Pros

I was able to identify areas where we could improve work productivity by restricting access to websites that were not work necessary.

Cons

I had to get outside tech help for initial set-up.

Review Source

BG

Benson G.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Conventional Analytical Solution "

May 1, 2024

5.0

Pros

Veriato Workforce gives an imperative remote monitoring option, and it gather the required information for solid reporting.

Cons

Veriato Workforce brings a focused analytical measures, without compromise.

Review Source

SB

Samuel B.  
IT Systems Administrator  
Airlines/Aviation  
Used the software for: 2+ years

### "It Does The Basics"

December 27, 2018

4.0

Overall, it's been reliable. I think there's probably work to be done regarding the e-mail and internet browsing capturing.

Pros

For the most part, the software captures what I'm looking for especially the screen captures. I also like the flexibility to see a wide range of data and the various ways I have to view the data captured. The reporting is also an added bonus.

Cons

Recently I've had the most trouble with capturing e-mail and internet browsing. I've also had issues where the software is working one day, and for no known reason, it just stops working requiring me to reinstall the agent. Granted, I'm not running the latest/greatest version of the Server nor client packages, but I still would expect it to be more stable.

Review Source

sT

sergey T.  
Owner  
Construction  
Used the software for: 2+ years

### "Review of software: Nice functionality but poos quality"

January 11, 2019

1.0

Pros

Recording and the screen recorder. Easy to Use.

Cons

Constant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active.

Review Source

KL

Kai L.  
IT Administrator  
Pharmaceuticals  
Used the software for: 2+ years

### "Veriato 360 Review"

December 27, 2018

4.0

Pros

Veriato 360 is easy to set up and the user interfaces are very user-friendly. It records user activities and notifies the administrator when an event has been caught. This is a great employee monitoring software I think every company should have as parts of their security plan.

Cons

One of the issues I have is to access archived screenshots. It seems to only keep the recorded data up to a certain time period. I am also having lots of trouble with built-in anti-malware in the Windows 10. It will report Veriato 360 as a malware every time the monthly update applies.

Review Source

JH

James H.  
Network Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Features and functionality that you didn't even know you wanted!"

January 11, 2019

4.0

Overall Veriato Recon has offered us more capability than we even knew existed at the outset of the project. It fulfills our requirement of keeping confidential data secure.

Pros

The thing I like most about Veriato is the comprehensive features included. When reviewing a software for remotely monitoring our users, we had in mind that we only wanted to have a record of files that they were accessing or copying. In our first demo of Veriato, we were surprised to see the "DVR-like" functionality of being to watch a user's activity every step of the way from opening a share, copying a file, sending messages, attaching that file, etc. The fact that it records all of these screenshots and keeps such a small footprint is great.

Cons

The initial installation and setup was a bit of a challenge. We needed our Veriato server to be accessible publicly for external clients and also had to take some extra time to make sure our Antivirus did not interfere with the client software.

Review Source

PO

Phillipp O.  
I.T Technician  
Information Technology and Services  
Used the software for: 6-12 months

### "A superb product for vigilant management staff"

January 21, 2019

5.0

We are a MSP and provide this solution to multiple of our clients. All of them (after the initial deployment) are very happy with the results and the data it provides to increase productivity and audit their daily operations.

Pros

Ease of use and the ability to provide our clients with portal access. For most users the simple functions of the software are easily reachable and the data is displayed in a manner that is intuitive and understood without high-level I.T knowledge. Once the software is deployed the management console is easy to use and low-impact.

Cons

Initial setup can be tedious in regards to getting all of the recorders deployed. We've used this multiple times and each time there has been some sort of complication that makes the wizard impossible to use for a complete deployement. (WMI and the like.) Luckily there are work-arounds and when you work with the support they are eager to assist and resolve any issues you run into.

Review Source

Bobby B.  
Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Great Software"

December 27, 2018

5.0

Pros

Veriato 360 is easy to use and is very affordable.

Cons

Product can end up using significant disk space so you have to plan your deployment carefully. This isn't really a gripe, but is the only con I could think of.

Review Source

VR

Verified Reviewer  
Information System Security Officer  
Defense & Space  
Used the software for: 2+ years

### "A solid solution that supports employee investigations"

December 19, 2018

4.0

We don't need to correlated different logs and provide an incomplete picture. Veriato 360 provides detailed information to support HR initiated user investigations.

Pros

Well designed. Excellent user interface. No issues with setting up and getting running.

Cons

Ideally I would like monitoring enabled by default on all workstations and for the software to allow me query them. When a demand arises, I can only monitor from deployment onwards and not historically. I only have very few demands per year so justifying mass deployment to all workstations does not make financial sense.

Review Source

DM

Drew M.  
CEO  
Computer & Network Security  
Used the software for: 6-12 months

### "RansomSafe an excellent addition to anti malware strategy"

January 15, 2019

5.0

RansomSafe installs in less than 1 hour per server. It is easily configured, and does not require a reboot to install. It is highly effective at mitigating Malware attacks. We have had to intervene in 3 such attacks, and they all were limited to a single user and restoration took 15 minutes or less, after the malware was contained.

Pros

Backups of affected files, and the ability to offer it as a service to our clients

Cons

The software delivery process. Having to train end-users to avoid the honey-pot files.

Review Source

GG

Geof G.  
Senior Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Good spy software"

January 21, 2019

5.0

Sometimes it's necessary to review what a certain worker is doing. This product is unobtrusive, and really does give you the information if you dig for it. Deployment, and the administrator dashboard are quirky, feel terribly old school, and it's difficult to find what you need. But, at the end of the day, it does do the job.

Pros

The software does a great job of capturing what a worker is doing throughout their day. If you have questions on any stats in a report, you can easily review the screenshot footage to find out what was really happening.

Cons

The interface is rather old and clunky, and it's hard to find the information you need quickly, if you're not a power user every day. Also, upgrades are clunky, too, requiring you to upgrade on the server, and hopefully push out to agents. Finally, it's really hard to know what's happening with an agent. The administrator dashboard could show if the machine had been shut down or restarted or any number of things. Also, deploying agents isn't so clear and sometimes it works, and sometimes not.

Review Source

EK

ERIC K.  
IT Management  
Information Technology and Services  
Used the software for: 2+ years

### "Longtime user"

December 27, 2018

4.0

Has been good for pinpointing my client's employees non compliant pc use.

Pros

I like what it can do and the information it can collect.

Cons

network version is a resource hog on the server and difficult to create exceptions for our managed antivirus software (Webroot)

Review Source

LM

Larson M.  
IT Mnagaer  
Consumer Goods  
Used the software for: 2+ years

### "4 years and counting. "

December 18, 2018

5.0

I have owned it for About four years now. Although there are some frustrations in regards to updates and frequent recorder versions. I would continue to on the software and do.

Pros

It captures everything. It’s not super fancy in Regards to the future but it’s functional and clean. The software has a lot of possibility depending on the users you need to record.

Cons

The installation can be difficult on the client side due to antivirus and and the complexity of the software. The recorders also need frequent updating which requires a reboot of the workstations.

Review Source

BN

Beth N.  
Director of Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Nice idea, a little hard to use, but useful when needing to monitor problem employees. "

December 18, 2018

4.0

Overall, good. Recommending to friends or whatever, it would depend on the group they need to use it on. Not user friendly if you aren't tech savy. Wish you guys offered a tool for parents to use on childrens devices. One that was affordable.

Pros

Can see screen shots every 30 seconds as well as key strokes.

Cons

Entirely too difficult to get to the display areas to review the data. Completely derails the the program when a system update takes place. So, when you have multiple computers that need to get reconfigured after an update, it's extremely difficult to make that happen.

Review Source

HM

Herman M.  
Network Administrator  
Broadcast Media  
Used the software for: 1-2 years

### "Veriato 360"

December 27, 2018

4.0

Pros

Lots of features to collect data. Ability to manage storage for recordings. Light weight agent application. Fast performance

Cons

Conflicts with ESET AV. Hard to re-deploy all agents if the Veriato server got out of service

Review Source

VR

Verified Reviewer  
Vice President of Information Technology  
Market Research  
Used the software for: 1-2 years

### "VP Of Technology"

December 19, 2018

4.0

Worked for us for a while but in the end wasn't worth the extra cost and the lifetime value ratio was just off for us overall. After switching to Mac we no longer needed it.

Pros

Easy to get running and setup. Summary feature is great tool for discovery.

Cons

Subscription model is difficult to work with in some cases and is not ideal in a real world scenario.

Review Source

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