# Page 2 | Veriato Workforce Behavior Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Veriato Workforce Behavior Analytics the right Remote Monitoring and Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161116/Veriato/reviews --- Veriato Workforce Behavior Analytics 4.2 (127) [View alternatives](https://www.capterra.com/p/161116/Veriato/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Veriato Workforce Behavior Analytics ## Showing most helpful reviews Showing 26-50 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer IT & Software Devel. Computer Software Used the software for: 2+ years ### "Good comprehensive monitoring" January 4, 2019 4.0 While the initial motivation for installing this system was to get evidence of an employee exfiltrating company data, we use it most often to ensure that people are being productive and not doing unauthorized things. We had a ransomware infection incident a couple years ago, and Veriato 360 captured the source of the user action that started it, recording his opening of a junk email and clicking through two subsequent warnings before launching the infected attachment. That information was priceless. As an software developer of internal applications, I have also used it to investigate bug reports from users. On a couple of occasions, users swore they did something one way but the screen shots and keystroke logs said otherwise. Objective evidence has saved me a lot of time fixing something that wasn't broken. As I described in my "like least" list, the recorder sometimes stops getting web site data. By recording multiple data streams, you can get what you need even if some data is not available (e.g., if web site recording is not present, window titles will probably let you find what you are looking for, and screen shots show what the user saw; if "Online Searches" data is not recorded, keystrokes into the browser can provide the data). There are tons of features that I have not used. It can send alerts on keywords detected in the data. It can display graphs of usage sliced in different ways. There is a recorder for Mac. I can't comment on how well they work. Pros Veriato 360 can capture just about any information you can think of from user sessions - web sites visited, emails, instant messages and chat, files transferred and printed, keystrokes, and screen shots, and network data summaries. - It is easy enough to navigate, even if you don't use the system that often. - It can export data to spreadsheets, text, html, and xml files for further analysis. - It can block selected web sites. - Captures all monitors in screen shots - Client systems can buffer up data for weeks while they are out of contact with the server (or when the server is down), e.g. remote laptops and systems that only connect by VPN once in a while. - Operation is generally invisible to users if you want it to be stealthy. - Tech support is helpful. - Users can be created to allow limited access to browse the collected data, for example to let managers review their assigned employees. Cons It takes a fair amount of effort to keep the system working. - Frequent client recorder updates are required to keep pace with web browser updates. When browser updates get ahead of the corresponding Veriato updates, web site recording stops. - Updates are often trapped by anti virus software like Windows Defender until IT staff updates the exclusion lists and deploys them (e.g. by group policy). We have to do that ourselves. - The system sometimes fails to start all the services required to collect data from the client systems, and getting it working again may take fiddling with service start delays and calls to tech support. At least the client systems buffer a lot and tech support is reasonably responsive. I have to periodically check that the system is working. - The amount of history you can record is limited by what fits in a SQL Server Express database (10G; screens shots are stored as separate files) unless you have or buy a SQL Server license. - Sometimes the recorder drastically affects client programs. We have had to disable email recording on only one or two systems where Thunderbird suddenly became unusably slow. On dozens of other systems it works fine - go figure. We had one conflict with a camera application that had to be resolved by sending a camera and software to Veriato so they could observe the problem and develop a fix. - No Linux support. Microsoft's Windows 10 updates have been so unreliable this year that I'd love to switch, but I need recording... Review Source KH Karen H. Office Manager Medical Practice Used the software for: 6-12 months ### "Very useful product that saved our small business money in the long run" December 27, 2018 5.0 We are a small business and we used Workplace Monitor to view the activity of one employee who was suspected of spending a lot of non work related time on the internet while complaining that she was overloaded with work and could not keep up. This software helped us get to the truth which saved us from hiring unnecessary extra staff which would have been a financial hardship for us. It also saved us from paying overtime to an employee for "working through lunch" who was actually sitting at her desk during lunch playing computer games and shopping on Amazon. We do not have a rigid environment and don't prohibit employees from using the internet for personal use, as we realize that is unavoidable in today's world. But sometimes it becomes necessary to determine whether an employee is abusing the privilege and costing the company. It's great to have a solution like Veriato for those times so that we can get concrete evidence rather than accusing someone without 100% certainty. Pros The software wasn't picked up by the virus protection software, and we were able to monitor the activity from a separate computer rather than having to go to the computer being monitored to view the activity. There was a report that gave the total amount of internet usage per day and broke it down by the total time on each website which made it quick and easy to get an accurate assessment of the time being spent on non work related internet usage. When the computer being monitored was broken, customer service was helpful and assisted us in moving our license to a new computer. Cons I believe we were only able to monitor activity on one browser (Internet Explorer?), which worked fine in our case, but could be an issue if an employee uses multiple browsers. Review Source VR Verified Reviewer Founder Hospital & Health Care Used the software for: 2+ years ### "Was a Great software when it was spectorsoft, terrible now." December 27, 2018 4.0 Does NOT work as described. Described functioning of software is ALL IN THEORY. I've called to help with setup more than once before I gave up. They take you through a few steps, and tell you what to do for the next few because they are impatient to help through the whole setup. When setup fails you call back and same process. That's happened 4 times before I gave up. 2 year license I still can't get working. -- Each time you call up the tech is VERY KNOWLEDGEABLE (I'll give them that), but they get off the phone once you wake them up from sleep (TWICE it sounded like they just rolled out of bed and were walking through the house, doors closing etc..) and with all that my system is still not working. After 2017 I decided not to renew because of the setup issues (never worked) and I was convinced again by sales they would help with entire setup, I shouldn't have issues, I'm sorry, etc.. 2018, same problem 4 calls to tech support setup. still not working on ANY system (we have 4 PCs to monitor in our office). BTW, they have to call you back for support, It hasn't been convenient to continue on to a 5th tech. We have used the old version spectorsoft for years, hate the new one. be warned. Pros the features of the software are still there, In THEORY, the features are great for a networked office, it attempts to work correctly, it logs just about everything. Cons sales - excellent they will work a million ways and contact you the same amount of time till you make payment. software setup - terrible! beyond terrible. customer support for setup - worse.. Review Source VR Verified Reviewer Information Security Officer Government Administration Used the software for: 2+ years ### "Great software in a corporate environement" December 28, 2018 5.0 I am extremely happy with this product and the data that it provides, and I would recommend this to anyone in a corporate environment. Pros This software eliminates any question as to what the employee is doing on his/her computer. Since it records the screens, chats, emails, keystrokes typed, websites visited, and network traffic, it's a manager's dream. It even records locally on the hard drive while the devices are off the network. We have uncovered a wide variety of policy violations and crimes by utilizing this software, and the validity of the reports has never been questioned. Cons The data files take up quite a bit of space over time and database maintenance is a bit difficult until you get the hang of it. I run about 20 investigations at a time, so getting rid of old data files is critical on smaller servers. Remote and covert installation can be difficult at times, but once it's running, you don't have to do anything except review the results. Review Source VR Verified Reviewer IT Director/Facilites Manager Human Resources Used the software for: 2+ years ### "Veriato 360" January 18, 2019 4.0 I really like the alerts based on behavior anomolies. Something hard to track without consistent user data. Pros Very feature-rich, excellent support. Alerts based on behavior anomolies, keywords, data movement, malicious program, and many more. Screenshots are viewable for all users. Very robust product. Cons Older versions have had recorders fail on us. Not easily deployed remotely. Review Source VR Verified Reviewer Sys Admin Internet Used the software for: 1-2 years ### "Veriato is OK but its like a game of cat and mouse" December 18, 2018 3.0 V360 V9 is a nice improvement over V8 but the management console in V9 crashes too often, and is rather finnacky, and lacks advanced options - however overall it is easier to use - especially since they switched to port 443. Support is good if you can get a hold of them - they can be slow to call or email back. Pros It is rather transparent to the users unless they are really trying to find it. Screenshots are nice, and the amount of data points veriato claims they can monitor is impressive. Cons Many of the data types were not accurately recorded. For example, with google chrome always updating, the recorders from V360 cannot reliable capture all of the web events. The installation includes SQL Server Express, which is limited to 9.6 GB - requiring the users to provide their own MSSQL Server license to store more data without having to export old data first. There should be an option to use other databases. Review Source MB Martin B. IT Systems Manager Chemicals Used the software for: 2+ years ### "The eye in the sky" November 26, 2019 3.0 its been 50/50 for me, there were times where we needed to see the activity of a employee and the software was either down or not recording properly. its something you have to keep an eye on to make sure the services for it are running and the antivirus sofware is not getting in the way. Pros capability to monitor the activity of our users via screenshots, email, key logging, web site views, application view, file transers and etc. all in one software to know what you employees are up to and if they are doing anything they should not be. Cons i have had issues installing the recorders on certain computers and servers. it installs in the background so it does not tell if you it was completed or if something stopped it from completing Review Source Response from Awareness Technologies November 27, 2019 Thanks for leaving us a review Martin. With regard to the agent health status, this is a feature that is on our road map. This feature was recently added to our flagship product called Cerebral where once the agent is successfully installed on the device, a notification is sent to the Admin. The reason the recorders stop working sometimes is that users often update to newer versions of browsers or even operating systems that we may not have built a patch for yet. All this feedback will be sent to our Dev team! VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 2+ years ### "Excellent product for HR" January 17, 2019 4.0 My clients use Investigator to supervise hourly wage employee activities, particularly those who work unsupervised hours, to make sure they are doing actual work rather than surfing YouTube, Facebook, Twitter and alike. Pros Undeniable screenshots and data for HR make it easy to make a case. Tech support staff have been EXCELLENT! Cons Setup can be a little complicated because of antivirus exceptions. Some improvements could be made to the viewer. Licensing should be by computer but should also be relocatable. Pain in the neck to have to physically move the computer from one user to another once an investigation is complete without arousing suspicions. Review Source VR Verified Reviewer CTO System Engineering Computer & Network Security Used the software for: 2+ years ### "Great product, exceeded expectations, already recommended to another local gov agency " December 27, 2018 4.0 We got the referral from another local Town government who was having a similar problem. They had indicated that once they were able to confirm what was going on, the problem immediately stopped on Town owned PC's. Our overall experience with Veriato 360 was very good and solved the immediate problem we had and we will continue to use. Pros It did exactly what we were hoping for in that it captured screen shots. What we thought was a 1 person problem was more prevalent. Cons After an update, we had to re-install the client software and fix. This prompted a call to support to fix the licensing. The issue exposed the software to the crew using the target PC's. Review Source VR Verified Reviewer Senior Director/Dean - TROY Online Student Services Education Management Used the software for: 2+ years ### "Veriato 360" January 4, 2019 5.0 We use the product in our testing center for the University. We are able to document aberrant behavior that violates University guidelines. We have used the documentation and reports from the system to base major University decisions regarding expulsion of students from academic programs. Pros It is the perfect solution for a testing center. We can very easily determine if a student deviated from their testing requirements and did not follow instructions. With the reports from Veriato 360 we are able to prove our case when a professor is in need of documentation. Cons It is a little hard to configure and does require some IT expertise. Review Source AA Alexander A. It Manager Consumer Goods Used the software for: 6-12 months ### "Great features, painful to use" January 16, 2019 3.0 The features presented by Veriato are great but some work and some don't at random. Be ready to go through a painful process. I loved the idea of installing clients over network for after hours but found that a large percentage fail or worse, completely mess the OS on the machines. I had this happen on the laptop of a Director for the company... not the greatest of times. Now I'm afraid to install the clients on machines. Another issue is licensing, you cannot change a computer name without having to re-install the client, this uses yet another license. You cannot reclaim licenses yourself, you actually have to call in their support and given them the specific names for the licenses you want to reclaim, Painful. If they worked these and more issues, the premise of the software is great. I hope that they work out all these issues out to have a product that lives to its full potential. I do want to point out that I use On-premise instead of their online offering, maybe their cloud service has less issues. Pros It is loaded with a lot of features , On-Premise solves my concern with data security. Cons It is painful to use, have to dig through tons of reports to get what you need. GUI not user-friendly and not intuitive at all. Installing on clients over network is a hit or miss and pretty much requires you to cross your fingers. Review Source VR Verified Reviewer Technology Assistant Government Administration Used the software for: 1-2 years ### "Every day Veriato" December 18, 2018 3.0 Overall it is a good product, relatively easy to use compared to other products we have had. It is mostly reliable except it seems when an update has been waiting to be done that the software fails to record anything. Seems to have improved recently. Pros This software is very, very, very thorough. Maybe it captures even a little too much data. Good for checking up on emails communicated to people outside of our network and good for seeing what sites an individual visits and how frequently. Cons This software makes it difficult to use a particular file to store passwords in, as it sees those items too! Many times the product has not recorded any data because it was waiting for an update to be done. Review Source VR Verified Reviewer President & CEO Computer Software Used the software for: 2+ years ### "Simple and easy touse" December 18, 2018 5.0 Pros Simple to use for our employees, easy to gain reports Cons not flexible, but perfect for what we need it for. Review Source RM Russell M. Sr. Network Administrator Primary/Secondary Education Used the software for: 2+ years ### "More than I expected" July 26, 2017 5.0 Monitoring and securing our Districts network Pros When we got Veriato 360, we were mostly looking to post incident reporting when people misuse our computers or network. It does that, really well. I was surprised, and find more useful, all the other things it does. It summarizes all things going on in your network in an easy to read and understand way. We use it all the time when we plan our budget. It tells us what programs and websites people use and how much they use them. It really can put in perspective what you should be spending your money on or improving. Cons It does not run on enough platforms. They really need an agent of some kind for iphones/android/chrome books. Review Source Bob K. President Information Services Used the software for: 2+ years ### "Able to monitor all employee activities, review actions performed and perform audits. " December 27, 2018 5.0 We were concerned about activities of users possibly steeling company documents or deleting things without approval. Now we can see and most importantly prove if an employee downloads files to a flash drive, copies large amounts of data at one time and see exactly what was done. Pros One centrally monitored place to view all actives either on an individual or get reports on general activities of all employees. Cons Setup takes some time to tweek things right, but once configured its very reliable. Review Source RC Rey C. IT Specialist Hospital & Health Care Used the software for: 1-2 years ### "Good Employee Monitoring Program" January 22, 2019 4.0 This product is being used to monitor employees to improve productivity and minimize unintended data leaks. I'm currently using this product since it was recommended by the IT Director from another branch, but I'm still looking around for a more cost efficient product out in the market with the same functionality and features. Pros The program monitors and records the activity on the system while the employee stays unaware of the software due to its obstructiveness to the system processes. It is not cumbersome on the system. Cons Updating the recorder version has a little issue. It will not update the recorder on the client even though you push the update. I had to push a re-installation of the recorder with the new version manually. The product does cost more than the other products from the other companies even though the functionality and features are almost the same. Review Source DS David S. CIO Information Technology and Services Used the software for: 2+ years ### "VERIATO 360" December 3, 2019 4.0 WE HAVE USED VERIATO FOR ALMOST 10 YEARS AND IT HAS HELPED IN A LOT OF CASES AND ALLOWS CALL CENTER MONITORING. Pros THIS SOFTWARE-VERIATO 360 ALLOWS YO TO VIEW A USER'S ACTIONS IN REAL TIME AND VIDEO LIKE OU ARE SITTING THERE. Cons THE SOFTWARE DOES NOT GRAB OUTLOOK DATA IF YOU USE GSUIT OUTLOOK CONNECTOR SOFTWARE FROM GOOGLE. SO YO HAVE TO WATCH THE VIDEO. Reason for choosing Veriato Workforce Behavior Analytics IT IS THE MOST COMPREHENSIVE SOFTWARE FOR EMPLOYEE MONITORING FOR SECURITY AND PRODUCTIVITY. Review Source BE Brian E. Chief Information Security Officer Government Administration Used the software for: 2+ years ### "Veriato brings the truth to light." December 18, 2018 4.0 We have been using Veriato for a few years now, having initially invested under its previous name. We have leveraged the tool to investigate suspected employee misuse of resources, with has resulted in both confirmation of suspicions of misuse as well as exoneration for those wrongly accused. I see this as a significant win in that this software pulls back the shroud of uncertainty and exposes the simple truth, enabling management to make decisions based on unbiased factual evidence. Pros In recent improvements to the software, I have noticed a much more intuitive deployment process. The fine-grained configuration capabilities are a great benefit in that we can really focus in on the context of interest for information gathering, allowing focused review of the employee being monitored by reducing the "noise" of unnecessary data being collected. Cons System alerts in the management console are unclear at times, leading to significant time wasted trying to resolve the issue. Review Source IT Ilan T. Executive Online Media Used the software for: 2+ years ### "Veriato review" January 11, 2019 3.0 Technical support is unable to problem solve these issues leaving an unfavorable experience. Pros Screenshots are fairly clear Email activity works fairly well Cons After countless call with Technical Support there are still problems with: Tracking of websites do not work for users of Chrome List of Recordings by Computer contain older irrelevant recordings Cannot rename computers Online Searches feature does not work Websites Visited does not work File Transferred feature does not work File tracking is not detailed enough Review Source DW Drew W. System Administrator Information Technology and Services Used the software for: I used a free trial ### "Review of the Vision trial" March 13, 2020 3.0 It's a bumpy road to a nice vista at the end. Plan for an extended deployment window. I'm happy with the software and appreciate what it does but it wasn't painless. Pros I liked the easily viewable console, I really appreciated 2FA on the website, screen recording seemed to work properly Cons Let's start with support. Support is abysmal currently. Maybe it was due to Covid-19 but the turn around to get a response was terrible. Ultimately I was able to get a hold of somebody higher up and his immediate attention and resolution of problems is the only reason support didn't get a 1 star. I submitted a question about Chrome and was asked what browser I was using. All that said, once it's online it seems to be running smoothly so far. Alternatives considered [Teramind](https://www.capterra.com/p/172645/Teramind/)[ActivTrak](https://www.capterra.com/p/135366/ActivTrak/) Reason for choosing Veriato Workforce Behavior Analytics Pricing, rapid response from the sales rep. Review Source LK Lyle K. Project Manager Computer Networking Used the software for: 2+ years ### "Great Product" January 18, 2019 4.0 Pros Screen Shot Recording so any unsupported software you can monitor Key logging, web and email filtering Constant Recorder Updates to keep the integration working Great Support Seamless to the user running in the background and hard to find Tonnes of features to be able to adjust the settings to your Organizational Needs Cons \- Constant Antivirus Exclusions with every recorder version - Computer licensing is a bit of a pain as if you want to record a different computer or replace a computer you need to keep the same name as that license is tied permanently to the name of the PC and cannot be changed unless you talk to support Review Source VR Verified Reviewer Firm Administrator & IT Director Law Practice Used the software for: 2+ years ### "IT Director" December 27, 2018 4.0 Being a legal environment we need to have full PCI compliance for our various clients. Cariat0 360 allows us to check the box for this need Pros It does capture what need to satisfy our compliance needs Cons Hard to setup and get configured. Requires a lot of maintenance to maintain. Review Source TL Todd L. President Information Technology and Services Used the software for: 2+ years ### "Getting Better All the Time..." May 10, 2019 5.0 Pros I haven't used this software since version 8.5. Wow!! Lot's of improvements and it sounds like many more are in the pipeline to be delivered shortly. Things are laid out better (more logical) and the machine name licensing issue is finally being addressed. Pushing out to clients is vastly improved as well. The documentation is much better and the inclusion of help links throughout the product is much appreciated. Keep up the good work!! Cons The machine name licensing issue... but I understand that is being re-worked so I okay with it since I know it is being addressed. Review Source VR Verified Reviewer Nurse Practitioner Mental Health Care Used the software for: I used a free trial ### "No complaints at all" March 28, 2023 5.0 Pros Easy to integrate with other systems for my business Cons No cons so far and I have been using it for over a year Review Source SM Stephen M. ICT Manager Education Management Used the software for: 2+ years ### "Ransom Safe offers Easy simple protection" January 15, 2019 5.0 Peace of mind against ransom ware attacks Pros Email Alerts and complete server lock down from infected users Cons Can some times take us time to work our why a user is experiencing "wierd" issues until we realise they have been locked out. Review Source Similar Products Featured