# Page 3 | Veriato Workforce Behavior Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Veriato Workforce Behavior Analytics the right Remote Monitoring and Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161116/Veriato/reviews

---

Veriato Workforce Behavior Analytics

4.2 (127)

[View alternatives](https://www.capterra.com/p/161116/Veriato/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Veriato Workforce Behavior Analytics

## Showing most helpful reviews

Showing 51-75 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
System Analyst/Programmer  
Industrial Automation  
Used the software for: 1-2 years

### "Investigator Review"

January 11, 2019

5.0

Overall experience is great! Kept an eye on select/suspicious employees. End result made the company easier to work with and more efficient.

Pros

Veriato Investigator is very easy to use. It does everything you need to keep an eye on your employees and make sure they are staying on track.

Cons

Investigator could use a UI/UX update to make it a but more user friendly.

Review Source

DM

Dana M.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "Wanted to Try, But Advertised Insurence is not taken & support team will not address issue"

June 21, 2021

1.0

Their site says they accept my insurance. I fill out the form. I get an error reading: "Failed to retrieve eligibility information. Error: The eligibility check failed. We could not retrieve your eligibility information. Please try to re-submit your insurance information. If the problem persists, contact support at support@getcerebral.com" So, I contacted support, gave them my insurance info along with screenshots of the error and all I was given was a copy and pasted response that told me to call them (but the email did not list any phone numbers). They also just passed a list of what insurance they take (I'd already written to them indicating that I had insurance in the state and with the insurance company that their own website listed was acceptable). I get to the 4th support person and I included screenshots and copies of the front and back of my insurance card as well as the screen that shows what I typed into each field so they can see there isn't a user error. Not sure if I want to use a service where reported issues aren't investigated. I do not recommend.

Pros

The sign up seemed easy initially and I liked that it can be done remotely

Cons

That some as simple as filing my insurance is not taken seriously. They also seem to have this system set up to try to get me to sign up without insurance. I'm not going to do that. If their system isn't taking it, then I feel I might end up holding the bag. I pay too much for insurance for it not to be able to be used.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 1-2 years

### "Poorly designed, bad interface , missing features"

June 5, 2018

2.0

Pros

Customer support is at least honest - i.e. when I ask whether such or such feature does not work or whether I did not set it up properly they admit that the feature is not working.

Cons

Design, interface, non working features. "New version" is just a simplified layer on top of the same old buggy features, with now LESS control over the settings.

Review Source

VR

Verified Reviewer  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Great for Security and establishing Trends"

December 18, 2018

4.0

Great at establishing Trends with Employees

Pros

Powerful and easy to install. It takes sometime to get up to speed on all of the functions of the software

Cons

Updates can be technical and time consuming

Review Source

DW

David W.  
Owner / President  
Information Technology and Services  
Used the software for: 1-2 years

### "Veriato 360 - an IT Pro Perspective"

December 19, 2018

4.0

Two of my clients wanted to monitor internet usage on their front desk (dental offices) in particular. We had used a SpectreSoft product to monitor usage prior to that and this was the successor product. In many ways I liked the Spectre program better but it was not centrally managed and it was much more expensive per PC.

Pros

The software is pretty comprehensive in what it captures and is fairly easy to navigate the logs by machine.

Cons

It is difficult to load with existing antivirus or antimalware software. You have to be really on your toes and get everything turned off or your AV will kill off the program and the various files which need to be exceptions. As I recall, I think it loads everything in one folder and you can exclude that folder in your AV. At first, I thought you had to put each individual file into the exception list and that was cumbersome. But I chaulk that up to inexperience. My second client which used it went much smoother.

Review Source

VR

Verified Reviewer  
Information System Security Officer  
Defense & Space  
Used the software for: 2+ years

### "A solid solution that supports employee investigations"

December 19, 2018

4.0

We don't need to correlated different logs and provide an incomplete picture. Veriato 360 provides detailed information to support HR initiated user investigations.

Pros

Well designed. Excellent user interface. No issues with setting up and getting running.

Cons

Ideally I would like monitoring enabled by default on all workstations and for the software to allow me query them. When a demand arises, I can only monitor from deployment onwards and not historically. I only have very few demands per year so justifying mass deployment to all workstations does not make financial sense.

Review Source

MH

Mary H.  
Executive General Manager  
Government Administration  
Used the software for: 2+ years

### "Excellent Monitoring Software "

January 16, 2019

5.0

Safeguarding proprietary material is a must. The Veriato software has added real value to our risk management processes.

Pros

The ability to monitor the activities related to proprietary activities helps relieve the anxiety associated with potential loss of protected material through electronic transfers.

Cons

Nothing to dislike. The software is excellent!

Review Source

DM

Drew M.  
CEO  
Computer & Network Security  
Used the software for: 6-12 months

### "RansomSafe an excellent addition to anti malware strategy"

January 15, 2019

5.0

RansomSafe installs in less than 1 hour per server. It is easily configured, and does not require a reboot to install. It is highly effective at mitigating Malware attacks. We have had to intervene in 3 such attacks, and they all were limited to a single user and restoration took 15 minutes or less, after the malware was contained.

Pros

Backups of affected files, and the ability to offer it as a service to our clients

Cons

The software delivery process. Having to train end-users to avoid the honey-pot files.

Review Source

SL

Shadouh L.  
Network Administrator  
Legal Services  
Used the software for: 2+ years

### "User and Admin Friendly "

December 27, 2018

5.0

Our business uses it daily to measure employee productivity as well as making sure no attorney client privilege is broken.

Pros

I like that we spend less time training first time users because it is easy to use as well as easy to maintain.

Cons

I wish it is easier to use with office 365 so we can collaborate it with the software

Review Source

GG

Geof G.  
Senior Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Good spy software"

January 21, 2019

5.0

Sometimes it's necessary to review what a certain worker is doing. This product is unobtrusive, and really does give you the information if you dig for it. Deployment, and the administrator dashboard are quirky, feel terribly old school, and it's difficult to find what you need. But, at the end of the day, it does do the job.

Pros

The software does a great job of capturing what a worker is doing throughout their day. If you have questions on any stats in a report, you can easily review the screenshot footage to find out what was really happening.

Cons

The interface is rather old and clunky, and it's hard to find the information you need quickly, if you're not a power user every day. Also, upgrades are clunky, too, requiring you to upgrade on the server, and hopefully push out to agents. Finally, it's really hard to know what's happening with an agent. The administrator dashboard could show if the machine had been shut down or restarted or any number of things. Also, deploying agents isn't so clear and sometimes it works, and sometimes not.

Review Source

LG

Larry G.  
IT  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Veriato 360 does what it promises, but isn't cheap and takes time to learn"

December 18, 2018

5.0

We have prevented employee theft and been able to find wasted time.

Pros

Captures everything, so we have a very comprehensive log of what's been done on any of our PCs

Cons

It's not terribly user friendly. The interface takes a lot of getting used to and practice to navigate.

Review Source

EK

ERIC K.  
IT Management  
Information Technology and Services  
Used the software for: 2+ years

### "Longtime user"

December 27, 2018

4.0

Has been good for pinpointing my client's employees non compliant pc use.

Pros

I like what it can do and the information it can collect.

Cons

network version is a resource hog on the server and difficult to create exceptions for our managed antivirus software (Webroot)

Review Source

Brandon P.  
Owner  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "An Unfortunate Win & Necessity"

December 27, 2018

5.0

Pros

The screenshots and keystroke monitror have been exceptionally valuable for identifying and prosecuting illegal activity.

Cons

The price is a little hefty and the server requirements and resource utilization can run a little higher than I like. It would be nice if we could set everything to update automatically.

Review Source

VR

Verified Reviewer  
Regional Sales / Technical Sales Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great! Did the job needed and still does!"

December 27, 2018

5.0

We had employees surfing the web and spending up to 41% of there time doing non work related items. This software allowed us to capture that, and to stop it!

Pros

How it runs silently, and doesnot inhibit computer performance

Cons

Complicated to set up. If you get a new pc, the exact ID must transfer with the PC otherwise you use a seat license.

Review Source

MH

Matt H.  
Analyst Sr  
Government Administration  
Used the software for: 2+ years

### "Installer/Support was the best"

May 8, 2019

4.0

Pros

Our installer from Veriato was the best. He spent extra time getting the job done correctly when an issue came up during the install. The software is very good at tracking everything we need. Very detailed and easy to use.

Cons

No real cons with the software itself. It does require some specific Log on as a Service users in GPO that can be a problem during the install.

Review Source

LM

Larson M.  
IT Mnagaer  
Consumer Goods  
Used the software for: 2+ years

### "4 years and counting. "

December 18, 2018

5.0

I have owned it for About four years now. Although there are some frustrations in regards to updates and frequent recorder versions. I would continue to on the software and do.

Pros

It captures everything. It’s not super fancy in Regards to the future but it’s functional and clean. The software has a lot of possibility depending on the users you need to record.

Cons

The installation can be difficult on the client side due to antivirus and and the complexity of the software. The recorders also need frequent updating which requires a reboot of the workstations.

Review Source

SA

Steven A.  
IT Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Spector 360 Review"

May 13, 2019

4.0

so far so good, the technician was extremely knowledgeable of the software.

Pros

The UI is more user friendly . The configuration settings are condensed and some unnecessary things removed.

Cons

Still getting used to the changes, with that said, it is very easy to get used to compared to old software.

Review Source

BN

Beth N.  
Director of Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Nice idea, a little hard to use, but useful when needing to monitor problem employees. "

December 18, 2018

4.0

Overall, good. Recommending to friends or whatever, it would depend on the group they need to use it on. Not user friendly if you aren't tech savy. Wish you guys offered a tool for parents to use on childrens devices. One that was affordable.

Pros

Can see screen shots every 30 seconds as well as key strokes.

Cons

Entirely too difficult to get to the display areas to review the data. Completely derails the the program when a system update takes place. So, when you have multiple computers that need to get reconfigured after an update, it's extremely difficult to make that happen.

Review Source

Yanick G.  
Président  
Computer Software  
Used the software for: 2+ years

### "Perfect for small medium business"

January 4, 2019

4.0

Pros

I like that it is very reliable. We have a dedicated server for Veriato and upgrades are smooth. Support is very fast and effective, they know their product.

Cons

Little hard to configure with all the firewall/antivirus. That's the only thing.

Review Source

Girish M.  
Regional Sales- MFD & Professional Display/ Product Management- Office Automation Software & Project  
Information Technology and Services  
Used the software for: 6-12 months

### "One of the Best and most easy ransomeware defence product in the market"

January 8, 2019

5.0

I loved the product. I tested it for quite a good time before buying and when compared to others, it stands far better.

Pros

Very Easy to Deploy, easy to use and Cost effective.

Cons

Installation Manuals need to be more detailed.

Review Source

HM

Herman M.  
Network Administrator  
Broadcast Media  
Used the software for: 1-2 years

### "Veriato 360"

December 27, 2018

4.0

Pros

Lots of features to collect data. Ability to manage storage for recordings. Light weight agent application. Fast performance

Cons

Conflicts with ESET AV. Hard to re-deploy all agents if the Veriato server got out of service

Review Source

AB

Ayham B.  
IT / Management Consultant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Good but lacking in some aspects"

December 18, 2018

4.0

It’s great to use when a user does not want to share some info or train other users when they are let go. Looking back at their activity makes it easier for us to create procedures on how the job is properly done.

Pros

The summary feature is fantastic for an overview of the user activities and then zooming down at a user makes finding the needed info a breeze.

Cons

The subscription model was added after we purchased a licensed version. It created a lot of frustration in our IT department.

Review Source

VR

Verified Reviewer  
Vice President of Information Technology  
Market Research  
Used the software for: 1-2 years

### "VP Of Technology"

December 19, 2018

4.0

Worked for us for a while but in the end wasn't worth the extra cost and the lifetime value ratio was just off for us overall. After switching to Mac we no longer needed it.

Pros

Easy to get running and setup. Summary feature is great tool for discovery.

Cons

Subscription model is difficult to work with in some cases and is not ideal in a real world scenario.

Review Source

KL

Katie L.  
Risk Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Veriato360"

January 4, 2019

4.0

Software issues with our EMR. Being able to see where staff is making their errors and focus training on those areas. And of course, monitoring security and safety of my business, including monitoring for sharing of proprietary info and embezzlement.

Pros

Ability to monitor by business activities closely. Also is excellent when trying to recreate software errors and share them with the developer. Having the ability to show the customer support rep for a software we are having problems with the error as it occurred, step by step, is invaluable and saves times trying to recreate the error.

Cons

Delay in be able to view. I sometimes have to wait an hour to see what was done on a workstation. A more "real-time" experience would be helpful.

Review Source

DK

Doug K.  
CFO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Not Just Straightforwad"

December 18, 2018

4.0

Monitoring employee activity on our computing/networking resources. We've not gotten much value from the product (see above) mainly because we don't have a full-time IT support person on staff to figure everything out.

Pros

It looks have tremendous capabilities with some great information collection tools. With this comes complexity and installation/operation is not for the novice.

Cons

Installation and troubleshooting. Excluding from virus protection (Windows 10; have to have subdirectories created before the subdirectory can be excluded..) before installation is complex and the computer we had it loaded on has "black screened" on us twice now. It almost seems to be conflicting with our operating system which as stated is Windows 10 on all of our workstations.

Review Source

Similar Products

Featured