# Page 4 | Veriato Workforce Behavior Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Veriato Workforce Behavior Analytics the right Remote Monitoring and Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161116/Veriato/reviews

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Veriato Workforce Behavior Analytics

4.2 (127)

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Last updated March 13th, 2026

# Page 4 - Reviews of Veriato Workforce Behavior Analytics

## Showing most helpful reviews

Showing 76-100 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Chandler S.  
IT Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Trouble uninstalling, many issues reinstalling and pushing recorders to clients. Steve made it easy."

September 6, 2017

5.0

Steve V. was a good tech, explained things thoroughly and carefully. I appreciate his help. I have not seen any benefit.

Pros

Personally I do not enjoy this software. The boss however loves it. I'd imagine the features are pretty useful for auditing and productivity. Cool that it can be pushed and controlled from main server, when that actually works.

Cons

Its pretty much a keylogger + spyware. The viewer doesnt seem to work over the network although everything is connected in workgroup, hence the issues. The clients stop checking in randomly. Setting up AV exceptions with RMM is surprisingly difficult. I am unsure of the necessity of a program like this for a small company. The installation fee is sort of a bummer, as in its lame that you have to pay for someone to fix the software. Some of the tech's I spoke too (not Steve V. he was wonderful) were not very helpful.

Review Source

DL

Daniel L.  
IT Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Complete system but unstable when used with other OS"

December 18, 2018

3.0

Pros

Plenty of features, very intuitive, customization ready

Cons

Not compatible with newer versions of other OS. For windows is fantastic though.

Review Source

AL

Alex L.  
Operateur en Informatique  
Information Technology and Services  
Used the software for: 2+ years

### "Overview"

January 22, 2019

5.0

Pros

fast, reliable, easy to use. Never had problem using toe software.

Cons

the need fo a dedicated PC, instead of a Virtual Hardware.

Review Source

BR

Ben R.  
Systems Analyst  
  
Used the software for: 6-12 months

### "Great basic concept that could use a bit more customization."

July 17, 2017

4.0

Pros

Ease of use (installation & file recovery) Overall concept Support has been very prompt (even if they don't have an immediate solution)

Cons

Lack of configuration options regarding last-depth honeypots Feels like it should have gone through some additional use-case testing

Review Source

TH

Timothy H.  
IT Assistant  
Accounting  
Used the software for: 2+ years

### "Works great if you can get it to work properly"

January 22, 2019

4.0

The customer service is great, every question I have had, they have an exact answer which is really nice when dealing with customer support.

Pros

I like most that I can manage my licenses from my server directly and make changes. The ability to have the software functioning without me having to check on it on a constant basis lets me worry less about it.

Cons

The setup is what makes this software hard to use. I use a domain server and it is tricky to install and get the workstations synced with the server properly. I have gotten it to work, but it is a long process of having to go to the individual computers, install the recorder, and change the antivirus permission settings which is a pain.

Review Source

RB

Rick B.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Overview"

December 18, 2018

4.0

Monitoring to see what the front desk person was doing during the day

Pros

Meet the needs to monitor suspect employees

Cons

There is nothing worth noting at this time.

Review Source

BS

BARBIE S.  
MANAGER  
Retail  
Used the software for: 2+ years

### "VERIATO SOFTWARE REVIEW"

January 18, 2019

4.0

MY EMPLOYEES NOT PRODUCING EFFECTIVELY FOR MY COMPANY THIS WAS THE ONLY SOFTWARE COMPATABLE TO EBLASTER

Pros

THAT I CAN CHANGE THE DATES TO MAX OR MIN VIEWS

Cons

THAT IT DOES NOT SEND ME NOTIFICATIONS THE EBLASTER USE TO I LOVED THAT PRODUCT IT WAS EASY TO READ BRIEFLY THRU AN EMAIL VS TRYING TO NARROW DOWN TIMES

Review Source

SL

Steve L.  
Director of IT  
Information Technology and Services  
Used the software for: 1-2 years

### "Veriato 360 works as required"

December 18, 2018

5.0

Its been great to use. After the configuration, the operation has been seamless and easy. The interface is intuitive and easy to understand. It captures exactly all of the information we require.

Pros

The vast feature set is the best part of this software. The granularity in the amount of information you can capture is impressive.

Cons

The configuration. I wish there was some way of automating the whitelisting in different anti-virus softwares. If not set up 100% correct, I find it can consistently get flagged.

Review Source

CS

Crystal S.  
Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Not user friendly"

December 27, 2018

2.0

It was horrible. I always had to use our IT person to deal with them

Pros

It was supposed to have a lot of bells and whistles

Cons

Was not easy to use and didn't have the features I was used to and able to easily access

Review Source

Response from Awareness Technologies

December 28, 2018

Crystal, Veriato is investing in the customers and we would like to help you with your use and install. We also offer MSP services that may better suite your need. Let's connect ASAP so we can make this right for you. Suzette Palmer Director of Customer Success spalmer@veriato.com

VR

Verified Reviewer  
Chief Information Technology Officer  
Insurance  
Used the software for: Less than 6 months

### "Employee monitoring when sensitive business are in place..."

December 18, 2018

4.0

We evaluated Veriato 360 as part of an ongoing effort to enforce DLP mechanisms. At the end, we decided not to move forward since it had more features/control than we requiredd.

Pros

The ability to get at a glance overview of employee activities where management requires complete oversight of employees.

Cons

Installation can be painstakingly complex when you factor in the need to maintain SQL as part of the back-end.

Review Source

EB

Eric B.  
Security Analyst  
Insurance  
Used the software for: 2+ years

### "Veriato Recon "

January 22, 2019

5.0

Pros

Installing Veriato and the agent is straight forward and easy. Being able to capture the user activity on an endpoint during an investigation is vital for an company. Support is easy to get ahold of and is always helpful.

Cons

No cons with the latest version as most issues have been fixed

Review Source

MA

Mustafa A.  
Systems Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Protect your company and your data"

January 11, 2019

4.0

Pros

Love the ability to track multiple parameters at the desktop level. We can easily gather enough information on a specific user and see what their daily work habits are across the network and the Internet.

Cons

Some portions of the user interface tends to be a little confusing and not as intuitive as we'd like but overall it gets the job done. I'm confident future software releases will provide us with enhancements.

Review Source

NP

Nathan P.  
Principal  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent solution for employee monitoring"

January 4, 2019

5.0

Pros

Application is extremely easy to set up and use. We were up and running in a very short amount of time when compared to other solutions that were evaluated.

Cons

We really didn't find any major issues with the application.

Review Source

SG

Stephen G.  
Computer Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Employee Monitoring"

December 18, 2018

5.0

Monitoring helped us review employee performance, and activity issues.

Pros

Perfect for checking up on any and all activity on a computer system.

Cons

Lots of options makes it a little difficult to understand what best for my needs.

Review Source

LB

Leon B.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Tells you everything you need to know."

January 18, 2019

5.0

Pros

The reporting is very descriptive. Used the software many situations.

Cons

Sometimes the initial server setup is a little overwhelming. Having to setup the virus scan exclusions can be daunting, but that isn't the software's fault.

Review Source

JK

Jun K.  
IT Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Onboarding for Implementation"

June 19, 2019

5.0

Pros

Great initial support from CSR, made the implementation smooth and efficient. Did a very good job going through all the features and settings where I did not have any questions at the end.

Cons

nothing so far, seems very intuitive and easy to use

Review Source

Response from Awareness Technologies

November 27, 2019

Thanks for your review Jun. We appreciate it!

DS

David S.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Product to assure employees are working on the rigth stuff"

January 22, 2019

5.0

I love the product and would recommend it to any business owner, especially when you allow you staff to telecommute.

Pros

The ability to record the screen and have forensic evidence of what happened on the PC. If we have any issues with telecommuters not being productive we can see what is going on and discuss the reality with the team member. There is no lying out of the proof this provides.

Cons

The product does use a lot of resources on the server, but that is expected for what we are getting.

Review Source

BB

Brad B.  
President  
  
Used the software for: Less than 6 months

### "Great Product"

July 21, 2017

5.0

Pros

Process of Protection is very detailed and covers all issues we have seen with Ransomware. The system information and protection is the best we have seen

Cons

could be a little more user friendly the Administration could be easier and updates could be easier to install

Review Source

JPL

JEAN PIERRE L.  
computer technician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ease of use"

January 23, 2019

5.0

Pros

configuration was easy to do and very good support for your team

Cons

I did not see anything I did not like, I recommend this software to my contacts

Review Source

BD

Bess D.  
Director of IT  
Government Administration  
Used the software for: 1-2 years

### "computer investigations made easy"

January 11, 2019

5.0

We have used this software several times with excellent results. The reports are professional and exactly what legal is looking for.

Pros

this software captures everything without the user knowing anything is being tracked. You can set it up on the computer and just let it run. Works great!

Cons

A little pricey but worth it when you need to know what's going on.

Review Source

AB

Antranik B.  
It Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Great software m"

January 22, 2019

5.0

Pros

Ease of install. Ease of use. Support was great.

Cons

Initial installation was troublesome,bht eventually worked.

Review Source

AA

Adnan A.  
IT  
Banking  
Used the software for: 2+ years

### "Review"

January 4, 2019

4.0

Very easy to deploy and use

Pros

Easy to deploy, setup and use. The video capture was very helpful

Cons

There were not any, got the job done and results delivered

Review Source

AL

Adam L.  
Sr. Director of Information Security  
Financial Services  
Used the software for: 2+ years

### "Veriato Review"

January 18, 2019

5.0

Pros

Easy to use and install. Provides very good insight into use of assets.

Cons

Sometimes requires reboot to take hold. Also, the UI is a bit dated.

Review Source

JB

Jayne B.  
EVP  
Construction  
Used the software for: 2+ years

### "New System Never Fully Worked "

January 4, 2019

3.0

Pros

When we first bought the software, it worked great and all the features functioned properly. Then the system was modified, and since then it has never worked right.

Cons

No matter how many times we reached out for technical assistance, we could never get the system to function 100%. Basically the only part that functions properly that show us actual activity is the screenshots. The email features in the system don't work.

Review Source

HG

Howard G.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Could Not Get it Working!"

August 26, 2020

1.0

Pros

I wish I could put something here. We could never get it deployed.

Cons

The fact that our IT Support company could not get it deployed to our computers. It interfered with our digital security such that individual PCs crashed once it was installed. Our IT Support people reported that "Due to the systems locking up and performance loss we had to remove the software. The staff couldn’t even perform daily duties with software installed." When we notified Veriato of the situation, only weeks after we bought it, they said they would not provide a refund. Bad pool!

Review Source

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