Best For

We serve businesses of all industries and sizes. Some examples include insurance, home care agencies, realtors, auto dealerships, logistics companies, delivery services, ecommerce, and more.

Product Details

Avochato is a mobile messaging CRM for teams. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your team's communications. Avochato integrates with platforms including Salesforce, Slack, Office 365, and Zapier. Its API also integrates with Google AdWords, enabling prospects to text you from a Google Ad.

Contact Details

Avochato

https://www.avochato.com/

Founded in 2016

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Avochato Features

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls/Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
Calendar Management
Client/Property Matching
Commission Management
Contact Management
Document Management
Email Marketing
Lead Management
Listing Management
Property Management
Website Management
Central Reservation System
Client Management
Dynamic Content
Flight Booking
GDS/OTA Integration
Itinerary Creation
Payment Processing
Quotes/Estimates

Avochato Reviews

Showing 5 of 120 reviews
Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.8/5
Nick H.
Growth
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 28, 2019

“You should have set up Avochato with your business yesterday”

OverallConsider this review a raving endorsement. For those of you on the fence about whether you should be sending text messages to your customers - start testing it with your personal cell phone first. Then imagine those results across your entire funnel. You'll be kicking yourself for not starting sooner.
ProsLIke most seasoned sales and marketing professionals, I'm always looking for an edge to increase engagement with potential customers and existing customers by optimizing email subject lines/copy and calling my leads/customers over the phone. There is something magical about finding a tool or trick in 2019 that can boost engagement 3-4%, every channel is so saturated that small numbers move the needle. Avochato has increased our engagement 30%+ and we haven't even begun optimizing our outreach copy. Customers and leads are significantly more likely to engage via text than over email/phone. I almost hesitate to recommend Avochato because I want it to be my team's secret weapon!
ConsThere is room to improve on the UX/UI of the mobile product and additional integrations that would be nice to have. Neither of these 'flaws' remotely impact the instant effectiveness that I've been able to generate using Avochato though.
Reviewer Source 
Source: Capterra
March 28, 2019
Tara B.
Owner
Luxury Goods & Jewelry, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 1, 2019

“Awesome all-in-one tool for one-to-one SMS/MMS communications and blast marketing! ”

OverallAvochato has upped our CS game by 1000%. Customers tell us every day how nice it is to be able to text with us. It's awesome that we can use just one service for both CS communications and marketing blasts. Customers being able to text our regular business phone number is a game changer. We used to have one number to call us, another for one-to-one texting, and another one for blast marketing campaigns. It was super confusing and annoying for my staff and my customers. We also use the website widget, keywords, and automated surveys to promptly interact with our customers. The best part about Avochato is their AMAZING customer service! Quick, friendly, and always very helpful. In the past, I've had people at tech companies talk down to me because I am female and also because I run a retail/service business in an interesting industry. I've never once been talked down to by the staff at Avochato. Their few and far between bugs are addressed promptly. Rollouts of new features seem to very well tested because there is rarely a hiccup. Overall.... Love it!! It's just what my business needed.
ProsLove the ease of use!! It feels super light weight, even though it has a ton more features than similar services I've used. Customer service is 100% top notch!! (Shout out to our rep!!)
ConsSo far, there hasn't been much! I do wish that emojis/emoticons were a little less expensive to send (they count as 2 or 3 SMS messages, I can't remember exactly at this moment) because we are all so accustomed to adding those to texts without thinking much about them, but I've pared them down a bit from automated messages and it's helped a bit.
Reviewer Source 
Source: Capterra
September 1, 2019
Ariana M.
Guest Relations
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 1, 2019

“Mainstream and easy”

OverallMainstream, (everyone texts) simple, and great guest experience when they can simply text us questions about their upcoming vacation or any maintenance issues when the arrive.
ProsWhat I like most about this software is it gives not only our guests and vendors a mainstream and easy way to communicate with us but Avochato is also very user friendly, simple and an overall amazing platform for commercial purposes. The text Broadcast feature is a great way for use to send a que'd message to over 1,000 in-house guest timely and efficiently. Customization is also something I have been very impressed with this company. Our tech team has worked hard with them to meet our needs as a small company to ensure we are using all features and resources to the greatest extent we can.
ConsI can't complain much, truthfully. One thing that our company is working with Avochato on is automatic "close-out" of our housekeeping survey. The company has worked diligently and closely with us to help meet our very personal needs.
Reviewer Source 
Source: Capterra
August 1, 2019
Stephen C.
Owner
Automotive, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 31, 2019

“After trying every texting software, we went with Avochato”

OverallThe customer service is top-notch. The rep is amazing to deal with and very quick to get back to us regarding any questions we have. Their customer service alone puts them in another league compared to the other companies and I have tried and used all of the mainstream platforms.
ProsIt is very user-friendly and has tons of features. This is one of the only platforms in which you can have a private inbox so users cannot see other people's messages. In most other platforms, users can still see messages that don't belong to them. Avochato also has a calling feature built-in that allows you to make calls from the same number which is great. It is also very easy to switch between inboxes (phone numbers) if you have multiple inboxes. The mobile app is very user-friendly and easy to use as well.
ConsIt doesn't have the ability to bring Facebook messages in (I understand they are implementing this soon) which isn't a deal-breaker for me.
Reviewer Source 
Source: Capterra
October 31, 2019
Avatar Image
R. Curtis M.
System Analyst
Civil Engineering, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 21, 2018

“Avochato Use”

OverallOverall I enjoy the app and find to help me in may daily communications with my team.
ProsI am really impressed with how easy this application integrates with other applications. We use other apps to manage our projects and the ability to integrate Avochato is a major plus. This software is very friendly and easy to setup and use. The learning curve is flat and adding to new employees and integrating with their daily workflow is straightforward.
ConsFor the most part I really like Avochato, I just sometimes find it to be duplicate work. I love the historical and search features but find using normal text and email is a better fit for what I am doing.
Reviewer Source 
Source: Capterra
November 21, 2018