# Avochato Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Avochato Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/161117/Avochato/ --- # Avochato Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avochato ## What is Avochato? SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. ## What is Avochato used for? [Help Desk](https://www.capterra.com/help-desk-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 135 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Starting price $1 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avochato?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avochato.com/&name=Avochato) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avochato 4.7 (135) VS. [4.4 (4,086)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $1 Usage Based, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (135) Ease Of Use 4.3 (3,610) Value For Money 4.6 (105) Value For Money 4.2 (2,665) Customer Service 4.8 (107) Customer Service 4.3 (2,773) ## Avochato alternatives Highest Rated [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (3,465)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (181)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/161117/Avochato/alternatives/) ## FAQs about Avochato Overview ### What problems does Avochato solve? Avochato solves slow, fragmented customer communication by centralizing business texting, broadcasts, auto-replies, and team message assignment in one system. Sales, support, recruiting, real estate, healthcare, and hospitality teams use it to replace ignored emails, handle repetitive questions, reach large groups fast, and keep business conversations off personal phones. Answer based on 101 reviews Overview ### Which roles and teams benefit most from Avochato? Avochato is most used by business owners, executives, sales teams, and operations managers who need fast, organized customer communication. Marketing and business development teams use it to run outreach and follow-up campaigns, while client-facing managers rely on shared messaging, lead tracking, and team inboxes to improve responsiveness and coordination. Answer based on 135 reviews Overview ### What company size and specific industries is Avochato built for? Avochato is designed for businesses and teams that need customer communications support, especially small to mid-sized organizations in eCommerce, insurance, home care, real estate, auto dealerships, and delivery and logistics. It also fits other service-based companies that manage frequent customer conversations. Features and Usability ### What are the key features of Avochato? Avochato includes core messaging features like 2-way messaging, SMS messaging, mass texting, scheduled messaging, and autoresponders. Differentiating features include Slack integration, lead routing and assignment management, custom fields and templates for broadcasts, mobile app access, and search with conversation history for team response management. Answer based on 71 reviews Pricing ### How much does it cost and what fees or limitations are included? Avochato starts at $1/month on the Pay As You Go plan with no platform fee, 1 inbox, 1 phone number, and 5 seats. The Standard plan costs 210/month with 5 inboxes and 5 users, while Custom pricing covers larger teams. A free trial helps evaluate value, though some reviewers found texting and higher-tier access expensive. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does Avochato integrate with? Avochato integrates with 12 third-party tools, including HubSpot CRM, Salesforce Sales Cloud, Shopify, Slack, Microsoft Teams, Microsoft 365, Okta, Zapier, ChatGPT, Google Chrome, Desk.com, and Lasso CRM. These connections span CRM, ecommerce, communication, identity management, browser, and automation workflows. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Avochato offer? Avochato provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, product use, and reviewing key steps as needed. Answer based on 6 reviews Getting Started and Support ### What customer support options does Avochato offer, and how do users rate the experience? Avochato offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and willing to walk through issues by phone or live sessions, though a few report billing frustrations, sporadic responses, and occasional bugs that required follow-up. Answer based on 78 reviews Response management ### How well does Avochato handle response management? Avochato makes it easy to manage text replies across teams with shared inboxes, routing, tags, and auto-responses. Sales, support, and marketing teams often value the fast communication and Slack access, though some users mention occasional message loading delays, limited reply filtering, and wanting more customization for automated and out-of-office responses. Answer based on 29 reviews ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) Avochato supports all three of the top features reviewers look for: **SMS Messaging**, **Mass Texting**, and **Message Personalization**. Together, these capabilities help businesses send direct text campaigns at scale while tailoring messages to each audience, allowing teams to improve outreach relevance, increase response rates, and manage customer communication more efficiently. SMS Messaging 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Activity Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Multi-Channel Communication 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Alerts/Escalation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Avochato 106 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Agents can view and manage all customer requests and interactions. System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Assign issues and tasks based on availability or required skills Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Create and automatically send premade copy in response to customer messages Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Sends voice calls to a specific queue based on predetermined criteria Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage contact details and communication with clients Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Provides a channel for team members to share AI models, media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Track customer complaints from initiation through resolution A collection of customer information such as contact details, demographics, previous interactions, etc. Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Predefined actions automatically performed on the occurance of specific events Public or private sharing of digital files such as documents, audio/video, images, and more Global distribution system used by online travel agencies to track availability and manage reservations Group messaging lets multiple people carry on a group conversation Track interaction history by documenting conversations for contacts Record and follow the progress of every issue Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Create landing pages or online forms designed to capture new leads and prospects Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Shorten long links into custom or branded links Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Ability to chat online in real time Templated responses for responding quickly to recurring support requests Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Electronic coupons delivered to a mobile device that can be exchanged for a discount Unique word that contains letters or numbers that identifies specific campaigns Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Form to collect visitor contact information when live chat isn't available Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Enable custom polls/voting to facilitate decision-making or increase engagement Tool used to determine accurate pricing and product eligibility for borrowers Arrange tasks based on the level of priority or urgency Monitor wait time and abandonment for incoming requests that have not been routed Generate quotes or estimates for customers Engage in direct, instant messaging with customers, users, etc. Engage in direct, instant messaging with consumers Send and receive messages in real-time via an online communication channel Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Plan daily routes to optimize employee scheduling and provide directions Process of training new hires by providing them with sales tools and knowledge needed to complete the job Pipeline view and tracking lead status Send individual or bulk text messages at predetermined times Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Market event via social media tools Manage all supplier data and operations Allow customers/users to submit support queries and service requests Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Messaging system designed for contests and sweepstakes Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Computer-based system that allows users to send and receive voice messages Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.5 (135) 4.5 Based on 135 reviews ## Pricing Value for money 4.6 (105) Free Trial [View pricing plan details](https://www.capterra.com/p/161117/Avochato/pricing/) Pay As You Go $1.00 Usage Based,Per Month It includes: - Multi-channel - SMS - Live Chat - Phone Number - Marketing Features - Broadcast - Tagging - Auto Repsonses - Automation - AI Chatbot - Customizable Website Widget - Agent Assist - RCS - API - Zapier - Chrome Extension - A2P Compliance Standard $210.00 Per User,Per Month It includes: - Multi-channel - SMS - Live Chat - Integration - Zapier - Salesforce - Slack - Microsoft Teams - Automation Tools - Agent Assist - AI Chatbot - Broadcast - Skill Routing - Dispositions - Campaigns - Surveys - Analytics - API - Tagging - Auto Repsonses - A2P Compliance - Automation - Customizable Website Widget - Marketing Features - Salesforce Process Builder Custom Custom Quotes Available It includes: - HIPAA - BAA - Dedicated Account Rep - Salesforce Process Builder Value for money 4.6 (105) 4.6 Based on 105 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (107) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (107) 4.8 Based on 107 reviews ## User reviews Overall rating 4.7 Based on 135 reviews Filter by rating 5(103) 4(24) 3(6) 2(1) 1(1) Mentioned topic Sorted by most recent Lenah M. Freelancer Information Technology and Services ### "Makes it easy to text customers fast!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2025 It’s a helpful tool for messaging customers fast and staying organized. It saves me time and makes it easier to give good service. Pros I really liked how easy it was to talk to many customers at the same time. The messages feel personal, and I can keep track of every conversation in one place without getting confused. Cons Sometimes it takes a few seconds to load messages. I also wish it had more ways to customize the auto-replies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Taylor K. Engineer Hospitality ### "Staying connected via Avochato" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 22, 2025 Avochato has been great for quick results toward my specific requests. allowing for quick turn around on my end. Pros The attention to needs of clients is strong. I appreciate the fast responses and assistance. Cons I find the app needs some improvements. It sometimes glitches and isn't as good as the webpage itself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Thanks Taylor, we appreciate it! We would love to know where the improvements are in the app, if you don't mind sharing what parts are having glitches. I'm sending you an email shortly through this interface to connect. AB Allison B. Owner Arts and Crafts ### "Alternative customer chat option " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 15, 2025 This is a great product in theory, but the very inexpensive LITE option is so limited that it might as well be useless. The next tier includes not only a monthly fee per user but also a monthly platform fee, so the jump is from $19/month to over $200/month. Most extremely small businesses aren’t going to be able to afford that kind added expense. For a growing small to mid-sized business with a target market that highly prefers texting over calls, it might be worth the cost. Pros I love the ability to set up autoresponses for keywords, since so many customers end up having the exact same questions over and over. Cons The low cost version is affordable but extremely limited. Even small businesses will outgrow it extremely quickly, so I feel like it’s not a very valuable option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Thanks Allison for the great feedback. Thrilled that you enjoy keywords. I'll follow up to see if we can help you scale with a better more customized plan, we have some new automation features that we want to provide to all plans. Oluwa Locheyi H. Agent Commercial Retail ### "Avocato un logiciel tout-en-un " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 23, 2023 Pros Avocato est un logiciel qui présente plusieurs fonctionnalités comme par exemple la gestion des SMS. C'est également un service d'aide bien organisé et structuré. Cons Avocato présente parfois quelques bugs et des difficultés pour cerner les fonctionnalités. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Christopher H. Belong Groups Assistant Director Religious Institutions ### "Great product, but even better support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2022 The actual reason I'm on here to review Avochato this moment is that the customer service team has rocked and blown me away. We have been impressed multiple times, but this time stood out and I had to recognize and honor them. Here's what happened!During the week, I pressed a button that said "cleanup your contact list" thinking it might remove a couple super old contacts. NOPE - that sucker removed 2,698 of our contacts because of their inactivity in responding (this was my mistake - not Avochato's). In a panic at the realization of what happened, I saw that the removed contacts were still visible, but I couldn't figure out how to "mass-restore" all 2,698 contacts.We have notification messages being sent out today/tomorrow that are significant to our operation, and even though it's Saturday I reached out via text to the customer support number for Avochato. As expected, I received a message saying they are out of the office and would return my message as soon as possible when they get back in. I decided to simply respond to that note and said "Sorry to ask this on a Saturday, but is anyone available now? I have an urgent question regarding our account."To my surprise, someone wrote back and said, "Hi, how can I help you?" And the rest was history.They've now mass-restored all the contacts that were mistakenly removed, and our planned communications will be on time this weekend. Hats off to the support team at Avochato! You consistently hit set high standard!! Pros Having the ability to mass text our people to get information out, including links/rsvp's/surveys has been fantastic. Cons We utilize a project/volunteer management system called "monday.com" - we would love to see integration with the automations on there. The greatest improvement we could hope for would be to enable an automation that imports contacts on Avochato as they are created in Monday.com, and a way to mass update/sync our contact list quickly. We would also love to trigger sms message automations in monday.com through status changes! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nordelene B. data profiler Information Technology and Services ### "creative and usable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2022 Overall experience is very fantastic. worth it to recommend to everyone. Pros i like the features of the app. it is easy to use and attractive. It help us to communicate to the possible prospect of your business. Cons More improvement interms of exchanging conversation because it takes a little time to recievea and sent messages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Mark W. Founder Health, Wellness and Fitness ### "Awful ,simply awful company" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 14, 2021 I had one of my employees trial this product and when the trial ended we were billed for the product We attempted to reach customer service for weeks and after sporadic response back we were told we would not receive a refund. Just an awful customer service experience all the way around. I would NEVER recommend such an awful company. There are far better and less expensive options out there. In the end a company with such shabby customer service will be out of business. Save your time and money. Pros It seemed somewhat easy to set-up. We used it for the initial trial period and decided to go with another product. Cons Extremely expensive in comparison to other products on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Melanie A. Book and Product reviewer Publishing ### "Let people text you" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 26, 2021 This program makes it easier for me and my team to stay on top of things. We love the communication we have with our clients now. I recommend this program to all. My small business is running even more smoothly with this program. Pros I really like the option of texting, live chat or calling. It gives me the flexibility I need. Customers can reach me or team members with ease. I've gotten positive feedback from my clients and my team. It's easy to use and customize to my business. Cons I really haven't found a down side to this program.. yet. I may in time though. I'm pleased with it so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Andrew K. Senior Program Manager Information Technology and Services ### "Awesome tool, ripe for automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 11, 2021 Avochato has been a great asset to our customer-focused team and I highly recommend it. Pros Super easy to procure, implement, and start using. It also integrates really, really nicely with Zapier which makes it a pleasure to use in automated workflows. Their support has also been good when I've needed to contact them. Cons There's really nothing I don't like about it, it contained exactly the features we were looking for and the cost is reasonable. Alternatives considered [Textmagic](https://www.capterra.com/p/147342/TextMagic/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing Avochato Avochato was simpler to use, had the features we needed, and was less costly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Bradley C. Executive Director Non-Profit Organization Management ### "Disappointed By Avochato: Do Not Recommend This Product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2020 Poor Pros The product is fairly easy to use, although a sloppy mobile interface and glitchy. Cons To start, the pricing...then the sales team who was aggressively trying to renew the product when I had only used half of my credits during the year. There was no consideration or offer on the table. When I originally had conversations they did not have a nonprofit policy and when they added it they did not inform me or prorate. It is clear Avachato cares more e about making money then they do about customer satisfaction. This is an overpriced product for the delivery and level of customer care. And to top it off, after my service was cancelled, they required me to go into the system for a multi-step process to cancel it manually or else they would recharge my card. I went in to cancel and not only did it say that it was already cancelled, but it blocked me out. Boo Avochato. Better to find a better company who cares more about their cusomers and has lower prices. There's many options out there and this one is not the way to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161117/Avochato/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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