---
title: "Viventium Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Viventium Software the right Payroll solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/161138/Viventium-Software/reviews/"
page_type: "reviews"
language: "en"
---

Viventium Software

4.7 (102)

[View alternatives](https://www.capterra.com/p/161138/Viventium-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Viventium Software

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

MA

Michael A

Vice PresidentHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“I run payroll for 110 employees across two EINs and three physical locations, and Viventium has made the process so much simpler and more compliant.“

December 10, 2024

CI

Chana I

Human Resources ManagerChild Day Care Services, 201 - 500 employeesUsed the software for: More than 2 years.

“It can glitch sometimes and not be able to transfer information between sites it should be working with.“

December 1, 2025

AS

Amirul S

Payroll SupervisorHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The most interesting part of VIVENTIUM is very much user friendly, easy to integrate & implement, reporting tools, can use frequently & responsive customer support.“

July 16, 2025

SG

Saili G

Executive DirectorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“Some reports aren't ready for data crunching.“

April 7, 2025

DR

Denise R

Human Resources ConsultantHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“it has been great, we can track everything we need to electronically and it is very easy to learn how to use the software which makes it easy to train others.“

January 29, 2025

JS

Jonathan S

Financial and Project ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“We want to be able to message our employees directly through the ESS portal, but there doesn't seem to be a way to do that.“

June 5, 2024

RB

Rachel B

Office ManagerMental Health Care, 11 - 50 employeesUsed the software for: 6-12 months.

“The platform is well-designed, making payroll processing simple and efficient.“

February 21, 2025

RL

Robert L

ControllerHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years.

“Minor error with W-2 return addresses not being corrected 2 years in a row.“

December 28, 2023

## Showing most helpful reviews

Showing 1-25 of 102 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EC

Essie C.  
HR Generalist  
Individual & Family Services  
Used the software for: 2+ years

### "HR Generalist"

December 30, 2024

5.0

It has been a wonderful experience, especially working with \[sensitive content hidden\] when assistance was needed to better understand the ACA benefits requirements. What we were missing and what was required in order to maintain our ACA Dashboard.

Pros

Overall website and software is not complicated to maneuver through. Their help center option is wonderful, can always locate what I have needed to research, instructions are easy to understand.

Cons

There is nothing to report that I least like about the software.

Review Source

SA

Stacy A.  
Admunistrative Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great roduct and service"

January 23, 2025

5.0

Our experience has been outstanding. By far best system we have used of the 3 prior.

Pros

Easy to use and implement, great customer service

Cons

Took a little longer than expected to start up

Reason for choosing Viventium Software

cost and service & our salesguy was great

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

cost were out of contrtol and tracking difficult

Review Source

SS

Sarah S.  
HR payroll specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Not worth the cost "

February 1, 2022

3.0

Pros

Standard if not below average. Sales team was great, beyond that...

Cons

Not worth cost for customer service and user ability.

Switched from

[WorkMarket](https://www.capterra.com/p/192163/WorkMarket/)[ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/)

Popular reviews, unfortunately, did not live up to expectations. Especially for cost and customer service

Review Source

BS

Bryan S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Payroll Solution"

January 10, 2025

5.0

I recently started my business and have been using Viventium for my payroll. They have been a great partner! Their system is easy to use and are always very helpful when I call in with questions. If you need a payroll solution, I'd recommend them!

Pros

Customer service is great! Easy to use interface

Cons

Implementation took a little longer than I expected, but still within timeframe I needed

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Viventium Software

I wanted a simple solution that worked with my CRM. Have had experience with ADP before, didn't see any incremental value in ADP

Review Source

MB

Mary B.  
Marketing, Caregiving, Information and Data Processing  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Product Satisfaction and Customer Service"

June 3, 2024

5.0

Good so far, the staff is encouraging, open to questions and discussions.

Pros

Ease of use and accuracy would be the most important in my opinion.

Cons

The Trainers for onboarding move rather quickly through their screens. I found it difficult to locate where the trainer was pointing to during training sessions. Not everyone learns in the same way. I would add to the training program screen shots with step by step notes to hand our prior to the training session. \[sensitive content hidden\] was the trainer in our case. A sweet kind and very intelligent person. No reflection on \[sensitive content hidden\] or her ability. I would add this suggestion to everyone's process because everyone learns in a different way. Referring to a boat load of articles to read can be helpful, but to small businesses we just want our issue addressed in real time. Training recorded, with screen shots and text in the step by step process would be very helpful.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Better price, hopefully ease of use with Viventium.

Review Source

ET

Eric T.  
Director of Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Awesome payroll system"

July 19, 2023

5.0

Overall it is a great system. In the past we had a payroll system that took 3 employees 4-6 hours to complete each week. Now I do it by myself and it takes less than an hour to complete and also calculate my wage parity benefits for me instead of doing it manually.

Pros

What I like most about Viventium is the accuracy of the calculations from Wage Parity Benefits to payroll taxes. The previous payroll system we used was not calculating taxes correctly and every year we would get calls from employees about the taxes not being taken out correctly and them owing to the IRS. This system uses their home address and pairs it with their address on the NYS department of finance address lookup to accurately determine their tax liability. One of the upsides is that it is superfast to learn and process payroll. I went from taking 4 hours to do payroll for 1700 employees to 30 minutes.

Cons

Cons is still experiencing some issues here and there with the onboarding modules. Sometimes having to skip a step for an employee and manually entering the data later on.

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Viventium Software

Price, functionality and ease of use.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The ease of use. Previous system took too ling to calculate payroll and at times I felt taxes were inaccurate. This system eliminated that for us and made my job easier.

Review Source

EC

Eli C.  
Owner/COO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Extremely happy with Viventium"

July 3, 2023

5.0

I love it. They warn me when there will be any down time and it's not often and it's during low-use time and only for a short time. I have access to support that responds quickly. The software is also very customizable. I was able to upload my onboarding docs and specify exactly how each one is to be completed.

Pros

It works for my industry and is user friendly. Some of the bigger softwares do a bunch of stuff we don't need and thus it can be cumbersome to find your way around the site. Viventium is clear and intuitive. When I need help, customer service is quick to reply with REAL people, never a canned response. They actually care about solving my issue.

Cons

I wish it was able to integrate with more things, but it continues to add collaborators all the time, which has been nice.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP made me cry. It was so cumbersome and confusing. Viventium said they could make it simpler for me and they have. They also have the onboarding package that saves me hours of time every week.

Review Source

JS

Jonathan S.  
Financial and Project Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great HR Management Software"

June 5, 2024

5.0

Pros

The most helpful feature is that Vivetium and our CSM/Scheduling tools work together. This has saved us a lot of time when doing payroll. We also love the onboarding; it allows us to show ourselves as professional and organized. Viventium was straightforward to set up and integrate with our workflow. Viventium has all the tools for managing our employees.

Cons

Some of our new hires have had problems finishing the onboarding process. They will get stuck and can't complete the forms. It may primarily be a user error, though. We want to be able to message our employees directly through the ESS portal, but there doesn't seem to be a way to do that. It would be nice to send out a message with each payday.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Compatible with our Scheduling software for payroll and the ESS portal.

Review Source

IK

Isaac K.  
Director Of Finance  
Hospital & Health Care  
Used the software for: 2+ years

### "Very Powerful & Robust"

July 10, 2023

5.0

Viventium can handle many necessary calculations, which we can't get from other payroll providers.

Pros

They can handle just about any calculation, no matter the complexity.

Cons

I wouldn't mind more features on the user end and not having to contact customer service for every change.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Empeon](https://www.capterra.com/p/232753/Empeon/)

Reason for choosing Viventium Software

Pricing, Accommodations, There is no feature that Viventium doesn't have for me to switch to a different provider.

Review Source

RG

Rachel G.  
Director of Operations  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent Product for the Price"

March 3, 2021

5.0

Excellent- strong support staff and knowledgeable sales team.

Pros

I love the talent acquisition piece and how easily it flows into the payroll system.

Cons

I have zero complaints. This product has been easy to use and invaluable to our team.

Switched from

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)

Alayacare was difficult to use and payroll had to be manually put in to our payroll software. It was not user friendly for back office or field staff. Viventium offered everything we were looking for.

Review Source

TS

TJ S.  
Physical therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good product to review payroll related information "

April 5, 2025

5.0

Pros

Pay stub, tax documents, hours worked, PTO and sick time all in one place and can also choose different facilities that I work at under same company.

Cons

The initial process of setting up the account was a bit tedious.

Review Source

ZT

Zachary T.  
HR Director  
Mental Health Care  
Used the software for: 2+ years

### "Very Satisfied"

August 21, 2024

5.0

Pros

If you're diving into the world of HR and payroll management for the first time, Viventium is a tool you'll want to consider. With its intuitive design and comprehensive features, Viventium stands out as an exceptional choice for those who are new to the field. One of the standout qualities of Viventium is its user-friendly interface. From the moment you log in, the platform feels approachable and well-organized. The dashboard is clean and straightforward, making it easy to navigate through various functions without feeling overwhelmed. For HR and payroll beginners, this simplicity is a major advantage, allowing users to quickly get up to speed without needing extensive training or support. Viventium doesn’t just make things easy to use; it also provides robust functionality that can significantly simplify your HR and payroll processes. The system covers everything from employee onboarding and benefits management to time tracking and payroll processing. The integration of these features into a single platform means less time juggling different tools and more time focusing on strategic HR initiatives. Another highlight is Viventium's support and resources tailored for newcomers. The platform offers a range of helpful guides and tutorials, which are perfect for those who are still learning the ropes. Whether you're trying to understand complex payroll calculations or setting up new HR policies, Viventium's resources are readily available to help you through. In conclusion, Viventium is a fantastic choice for those just starting out in HR and payroll. Its user-friendly interface, combined with its comprehensive features and supportive resources, makes it an invaluable tool for navigating the complexities of HR management with confidence and ease.

Cons

Cant think of any. Viventium has always been helpful to me.

Review Source

WG

Willa G.  
Director of Payroll  
Accounting  
Used the software for: 2+ years

### "Viventium review "

October 2, 2023

5.0

Great Support. \[sensitive content hidden\] is the best to help.

Pros

Accessing detail History for employees.

Cons

Would be nice to have Garnishment worksheets, and tax forms for use.

Review Source

JT

John T.  
Data Management Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Viventium Payroll Review "

April 12, 2024

4.0

Pros

Payroll is on time, and never experienced a delay so far

Cons

The report builder function is difficulty to use when your report have to include thousands of employees

Review Source

RL

Robert L.  
Controller  
Hospital & Health Care  
Used the software for: 2+ years

### "Viventium Review"

December 28, 2023

4.0

Generally we have a positive experience with Viventium

Pros

We have been using Viventium for a few years now and have been very satisfied with their services. Their customer service representatives are always there to help when you have a question, issue or problem.

Cons

Minor error with W-2 return addresses not being corrected 2 years in a row. Returned W-2's took longer to be received by USPS.

Review Source

AL

Ann L.  
Operations Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great HR Software"

May 22, 2024

5.0

Pros

User friendly; quick, efficient, and helpful customer services; additional resources when it comes to tax laws, employment laws, etc.

Cons

I cannot think of anything we don't like about Viventium.

Review Source

TB

Tyniece B.  
scheduling coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review for Viventium"

May 22, 2024

5.0

Pros

everything is easy to access and in one app.

Cons

the lack of communication from the staff.

Review Source

JF

Jonas F.  
CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Costumer service "

November 15, 2023

5.0

Pros

they have very good and trained customer service representatives

Cons

there is nothing that i don't like in this company

Switched from

[Friday](https://www.capterra.com/p/235069/Friday/)

Friday is designed for small businesses

Review Source

RL

Rachel L.  
Payroll Director  
Pharmaceuticals  
Used the software for: 1-2 years

### "highly reccommened"

March 27, 2024

5.0

Pros

Viventium is a pleasure to work with. Their payroll system is easy to learn and to use. Their customer service reps are knowledgeable, efficient and have a quick response time. They address any concerns or questions smoothly and quickly.

Cons

Currently, there are no areas that i dislike

Review Source

EM

Ethan M.  
Alternate Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Mostly great product"

May 26, 2022

4.0

Pros

The app functions are great and easy to use.

Cons

we were told that the API is supposed to work effortlessly with our EMR system but have yet to be shown how to do this. Customer services could be better.

Review Source

FS

Fahima S.  
Payroll coordinator  
Human Resources  
Used the software for: 6-12 months

### "Best software"

July 20, 2023

5.0

Pros

This is very convenient to use and easy to run payroll

Cons

Viventitium software is very easy to use.

Review Source

kT

karen T.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy Software- Great Service"

October 10, 2023

5.0

Pros

The site is very easy to navigate. The reports are very useful especially end of year ACA

Cons

When rehiring employees, there always seems to be an issue in the ACA Status box. The adjustment needs to be taken care of manually.

Review Source

EM

Erica M.  
CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great service!"

November 14, 2023

5.0

Pros

Viventium has been great to work with. The software is super user friendly. They overly communicate pertinent updates. Anytime I have had to reach out to care they resolved my cocern with ease. I would highly recommend the company.

Cons

No issues. I am very happy with the service.

Review Source

TS

Toby S.  
Payroll Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Viventium review"

June 7, 2023

5.0

Pros

Employees can set up accounts by themselves

Cons

Complicated to add or remove fields when running reports

Review Source

JT

Jack T.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Unprofessional and rushed"

December 10, 2022

1.0

I am very unhappy with their lack of professionalism and customer service.

Pros

What made my team and I want to switch was the advertised time savings we would have in processing our payroll and the detail in their paystubs but they were not able to deliver what was promised.

Cons

When the time came to start using their service, and we were in the implementation stage, they were never ready to fix the issues we were having. In every meeting we had, we felt we were starting at square one. They were not professional and could not deliver the services as promised. I had to cancel and ended up staying with ADP, and now they refuse to refund me a measly $400.If I were them, I would care more about my reputation than such a small amount of money.During our implementation, even though we were no where near ready to go live, they were rushing us to do our first payroll with them and we felt as if they cared more about securing us as a client than making sure we were happy.

Review Source

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