# PageGate Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PageGate the right SMS Marketing solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161147/PageGate/reviews --- PageGate 4.8 (16) [View alternatives](https://www.capterra.com/p/161147/PageGate/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PageGate Ease of use 4.3 Customer Service 4.7 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Mick S. VP Information Services Used the software for: 1-2 years ### "Great Value, Stable and Reliable" March 23, 2026 5.0 There support is absolutely top notch. Software is inexpensively priced especially when compared to other options. Pros Great value for money, extremely stable and reliable. We use in conjunction with SolarWinds to send alerts when network anomalies occur. Highly recommended as its far more reliable and robust than solutions built into monitoring. Also allows messages to be sent to carriers that don't support SMTP delivery. Cons It is not super intuitive - in other words non-techies will need assistance with setup or have to watch tutorials. Its a robust solution and as such you have to have some basic knowledge to setup. Review Source GA Greg A. Deputy Director Public Safety Used the software for: 2+ years ### "PageGate is a very flexible, feature rich system." September 14, 2017 5.0 Easy to use and very cost effective both on the front end and to maintain. The computer power required is not significant so it can easily share server space on an existing box or run stand-a-lone. Pros Easy to navigate for the end user through the GUI client and easy to maintain on the back end for system administrators. Cons The only negative I can say is more of a feature suggestion. The ability to signal a recipient on more than one device would be extremely handy. In public safety, many police officers have a work phone and a personal phone for obvious reasons. When off-duty, they don't always want to carry their work phone but still may need to be alerted to an emergency situation. The ability to have a cell phone and a pager or two cell phones, etc. without having to have two entries for each person would be very handy. Or the ability to build groups without the (G) next to them, that would appear in the normal alphabetized list would be helpful. Review Source VP Valerio P. Director Computer Software Used the software for: ### "It's fine but it was not what I thought" January 31, 2018 3.0 It did not work as we thought. We are looking for a tool that helps us to work from anywhere in the world and with PageGate we are tied to a single installation. However, it could work for other companies. Pros It is a software that must be downloaded and installed on a computer. It does what it promises. It is necessary to have high computer skills to be able to complete the configuration. It is not for the average user. Cons It does not have support for Linux or OSX, it only works on Windows platform. Being a software that must be downloaded does not have the benefits of being used on the go. I also find it a bit expensive. Review Source FR Francisco R. Systems Analyst - Commnications Used the software for: 2+ years ### "Very reliable application, easy to use, excellent customer service & consistent performance. (PG 6.)" September 15, 2017 5.0 Pros Easy to upgrade, install and maintained with excellent customer support. Able to send messages to physical pagers, smartphones and work with various carriers. Ease to setup a replication/back up system and synchronize it with out a DBA, cost effective, great ROI based on # pages and recipients, secure and fast (best over WCTP), integrates with other Apps. and gateways Cons Limitation of not being able to do a two way paging, between smart pager devices (cell phones). This is a paging system that does more that paging physical pagers, I don't have negative feedback about this product. The tendency of the market is pointing to the utilization of smart devices & technologies, however I for see the use of pager devices for the next 3 + years. The simplicity, performance and cost will allow any organization to have a good communication system with a good ROI based on number of recipients and messages. Review Source GF Greg F. Director Public Safety Used the software for: 2+ years ### "Couldn’t Do Without It!" April 20, 2019 5.0 Pros The software is very easy to setup and use. It is integrated into our computer aided dispatch software and we could not do without it. It text out emergency call information to each and every first responder as they are dispatched to a call, giving them the emergency information such as address, type of call and other information. It is used to call off duty staff such as SWAT and other emergency personnel back in for emergencies. Cons There is no search function to search by phone number, email address etc. You have to search through the 100’s of emergency personnel to find the person you need to delete, edit or update information. Review Source MH Mike H. Project Manager Public Safety Used the software for: 2+ years ### "Mission critical software that is not just cutting edge but also reliable!" September 8, 2017 5.0 Pros Innovative: PageGate includes the latest available technology in every update Scalable: PageGate is a robust piece of software that can work for a small agency with 5 recipients up to large deployments with 30,000 recipients Reliable: Software that works as intended, no errors or unexpected downtime Customizable: PageGate has multiple integration options, everything from working with Alpha-numeric paging terminals to Computer-Aided Dispatch Systems and much more Stellar Service: The PageGate support package provides an extra level of service that allows for prompt resolutions to requests Review Source Response from NotePage September 12, 2017 Thank you very much for the review! IamResponding is a great integration partner! VS Vance S. Director of E911 Information Services Used the software for: 2+ years ### "PageGate is a workhorse with enough features to keep the most demanding folks happy. " September 19, 2017 5.0 Flexibility and a set it and forget it robustness. Pros Very versatile. Enough options to allow us to do everything we need and more. It literally is a set it and forget it situation for us. We have never had PageGate crash on its own - there has always been an outside contributing factor. Cons We are a 24/7 operation. Even with premium support NotePage is not available to assist us after hours. While we have seldom needed assistance there have been a couple occasions, after hours of course, we could have benefited from guidance. Review Source RM Ron M. Lead Electrician Religious Institutions Used the software for: 2+ years ### "We've been using PageGate for several years now and it is covering all of our paging needs." September 14, 2017 5.0 41 of our staff member carry pagesr and 24 carry cell phones. The Client software is loaded on several computers on campus. We use it for fire alarm paging, energy management fault paging, nurse call paging and general notifications to our staff members. Pros I have very few issues with the software. Its there working for us 24/7. You almost never think about it because it's getting the job done. For the few times we need it, customer support is top notch. Review Source DH Danny H. Engineer Computer & Network Security Used the software for: 2+ years ### "PageGate is incredibly powerful and has been a key part of critical communications. " September 15, 2017 5.0 Pros Very powerful with new filtering options adds to the capabilities and what we are able to do. We use it in conjunction with network monitoring software to send critical alerts of security breaches. Cons Nothing that comes to mind. We've never had an issue with the product - very reliable and good support provided. Review Source RS Ron S. PSAP/911 Manager Used the software for: 2+ years ### "a great paging solution with a simple UI and a good number of features" September 14, 2017 5.0 Pros Simple user interface for the dispatchers to use. A very reliable program, we have never had it go down. It is very flexible and allows us many options to alert our responders. Cons I would like to explore an encryption interface to send encrypted pages particularly for our Emergency Medical Service pages. Review Source JK Jeremy K. IT Furniture Used the software for: 1-2 years ### "Rarely have issues and product meets are requirements." September 22, 2017 5.0 Allows our technicians to get SMS alerts if critical systems are having issues. We also use it for INclement Weather texting if we have an office closing. Pros Gives us the ability to send text messages when servers and other network related alerts happen. Easy to configure with solarwinds NPM. Cons The program itself has an older interface but is simplistic. There are issues form time to time where it seems that it limits amount of text when using SMS texting feature. Review Source AO Aaron O. Owner Telecommunications Used the software for: 2+ years ### "Excellent support" August 1, 2017 5.0 Earlier versions of documentation - now corrected.ive used the product since v4 - the current b 8 rocks Pros Flexibility - ease of use - software creator responsiveness - ability to ask for and receive modifications Review Source Response from NotePage August 4, 2017 Thank you for the review! RM Robin M. Business System Specialist Used the software for: 2+ years ### "Good" September 18, 2017 4.0 Pros The system is fairly easy to use. It's a very stable system that requires little maintenance effort. The support is fairly responsive. Review Source AD Aaron D. Project Manager Public Safety Used the software for: 1-2 years ### "Does what it says. Reliable and stable." September 18, 2017 5.0 We use it to interface 911 dispatch centers CAD systems with Active 911 and and a few other text based common carrier paging packages. It runs on the CAD server and distributes the pages. It's a simple implementation, but I don't know of any other software that can accomplish what PageGate does. Pros It works great and is very stable. Once the program is set up and made to run as a service, you should rarely, if ever, need to make changes or poke at it. It is also a great value. Cons It can be sort of difficult to figure out. Support is usually required until you become proficient with it. Thankfully, the basic tech support that is included with the software is top notch. Review Source DC Danny C. President Telecommunications Used the software for: 2+ years ### "It does a very good job, and I recommend it to all my clients" August 1, 2017 4.0 A good solution for my customers, and they like it very much. Keep up the good works, and on my next opportunity, I will be quoting Notepage as well. Pros It works well, and tech support got us through some tough configurations. I like that it will support all my customer's paging needs. Cons Sometimes need tech support to figure it out! lol. There isn't much other bad things I can say about the software. Review Source Response from NotePage August 4, 2017 Thanks for the review! RT Rick T. R Scientist Hospital & Health Care Used the software for: Less than 6 months ### "Works great! Cheaper and better than other platforms I have used." September 15, 2017 5.0 Seamless integration into our existing platforms Pros PageGate is a powerful communication solution that does more than just text messaging. It is being used in conjunction with alarms to send alerts in urgent situations - and it does this very well. Cons Not immediately obvious all that it can do. It would be great if training could be provided for additional cost, however their documentation is a great alternative and the their support staff is very helpful. Review Source Similar Products Featured ## Related categories [SMS Marketing](https://www.capterra.com/sms-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.