Who Uses This Software?

Insights Managers and Marketers who want fast customer insights and the WHY of burning issues. Consultants or agencies that help businesses with customer-centric marketing solutions.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    Select from 3 Plans. Pay annually receive unlimited Sessions + 2mth free
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • cliizii
  • cliizii.com/
  • Founded 2017
  • New Zealand

About cliizii

On-Demand Consumer Forum, but DIFFERENT! Poor participant experience burns panels. So we threw out the rule-book, re-imagining insights chat for today's social consumer. Built by research pros with the essentials, but powered by smartphone speed & entertainment values. Recruit digital contacts. Zapier integration. 3 chat formats. Customize emails, logos&colors. Animated mood-avatars, multi-media, Whiteboard, Pinboard. Export transcripts. Join the revolution - make research FUN for everyone.


cliizii Features

  • Benchmarking
  • Compensation Management
  • Data Management
  • Email / Online
  • Face-to-Face
  • Panel Management
  • Paper-Based
  • Phone-Based
  • Sample Management
  • Statistical Analysis
  • Survey Management

cliizii Reviews Recently Reviewed!


Easy, stress free chat with my past guests.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I picked the topics for discussion and got honest opinions from past clients. Instead of me telling the decision makers what was needed for the future growth of the business, I can now pass on direct opinions from the clients to those who control the capital spending. It puts the top brass, who never see the clients, in touch with those who buy their product and enables me to validate the input I'm giving the PTB's. I'll keep using this program to make my management of Port Douglas Apartments that much easier.

Overall: I was able to pass the comments from the clients straight to the bosses. There was no question that I was telling them what I thought they wanted to hear or was only saying what would make me look good. I not only was able to validate what I was telling the owners for the last year but also able to show I wasn't asking them to spend money on things I wanted but on what the clients wanted. This has elevated the level of trust the owners of my hotel have in me to manage it for them.

Vendor Response

by cliizii on May 14, 2017

Thanks Robin, so pleased you were able to use klzii for validation from your guests, and have confidence in next steps.

Easy to use, effective marketing tool!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Klzii is an easy tool to use for both internal and external marketing purposes, it creates a platform for open discussion and direct feedback. The Summary Report is a useful collation of the results of each session.

Vendor Response

by cliizii on January 10, 2018

Hi Claire, so pleased you had a great experience. BTW, we've changed the name to cliizii, Customer Led Insights? Easy cliizii! Don't hesitate to reach out, personally if you need any help with any buring issues you might have. We just love seeing our clients do well by understanding their customers better. Regards, Judy Celmins

Amazing client support, user-friendly software

Jun 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Friendly layout, good graphics, easy to navigate for users. No login required for users which I believe enhances their experience (not having to create a username and password, allowing them to start interacting within seconds). Unbelievably efficient client support - we had a report in our inbox within 12 hours of the first session, and the company was on-hand during first session to manage any issues.

Cons: Would be good to be able to personalise the graphics a little more. All in all we had a very positive experience with this software.

I found Klzii really easy to use! I'd use this instead of blasting my customers with boring surveys

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It looks like they have designed it based on social networks or chatrooms rather than any other survey software that's out there. As a marketing consultant this is a great tool for me to use with my clients. Helps them chat to customers rather than just survey them. Big difference with engagement scores!

Overall: I got the chance to watch my clients have human conversations again with customers - rather than just read the data from a survey. Amazing what you find out when you actually chat with people rather than just ask them to tick boxes.

Vendor Response

by cliizii on January 10, 2018

Hi Wade, thanks for the review. Really pleased you got value from using cliizii...btw yes we've changed the name, hopefully a little easier for you to pronouce. Don't hesitate to reach out to me personally if you need help with other clients...that's what drives us, seeing people gather emotive insights to help you make better decisions. All the best, Judy Celmins