# Computicate PSA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Computicate PSA the right Business Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161156/Computicate-PSA/reviews --- Computicate PSA 4.7 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Computicate PSA Ease of use 4.4 Customer Service 5.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Darren M. IT Manager Computer & Network Security Used the software for: 6-12 months ### "Fantastic PSA for MSP's to easily manage their helpdesk tickets" April 4, 2019 5.0 Overall the experience with Computicate has been a smooth relationship. Technical assistance is always available and if an issue is found it is addressed quickly and feature requests appear regularly in the application. I would recommend to any MSP. Pros Easy to use Easy to understand interface Simple to configure Fantastic support and development. Cons The reports could be more comprehensive but this is being developed. Review Source NK Nyoro K. Construction Manager Construction Used the software for: 1-2 years ### "Computicate PSA Gives Us Incredible Experiences" May 6, 2024 5.0 Pros I like the reliability of Computicate PSA. Computicate PSA makes work easier for us. Cons No issues about Computicate PSA. Computicate PSA is so amazing. Review Source LL Luis L. Director of Operations Information Technology and Services Used the software for: 1-2 years ### "Great Integration & Support" June 3, 2019 4.0 My experience with Computicate has been very positive. We use it regularly and are very satisfied with its impact in our organization. The development team is in-tune with the needs of their user community and positive changes happen quickly. Overall I'm very satisfied with this product. Pros The product is very flexible and the integration options cover the majority of MSP platforms and tools out there. Cons It's not yet fully mature. But that's not necessarily a bad thing, when you take into account the potential for all it can become. Alternatives considered [Kaseya BMS](https://www.capterra.com/p/158273/Kaseya-BMS/)[ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Reason for choosing Computicate PSA Cost and integration. Review Source MP Michael P. Owner Information Technology and Services Used the software for: 1-2 years ### "Works great with continuum" April 17, 2019 5.0 It's been great for my business. My other ticketing system worked but it didn't get the tickets from Continuum. The rep is great and he is open to feedback and ideas about making his product better. Pros It works with Continuum flawlessly. Ticket making is great and there are a lot of options for how anyone needs to run their business and dispatch their techs. Sales Items, Managed systems, etc all sync with Continuum perfectly. Easy to make sure contracts are up to date with all the systems. Cons UI needs rearranging/cleaning up but I know that's in the works but it's not bad at all. Review Source MK Michael K. Service Delivery Manager Information Technology and Services Used the software for: 6-12 months ### "Great PSA Tool" April 3, 2019 5.0 We are using this all day everyday and we don't have any issues that are getting in the way of us doing our jobs so for me it is a great tool and I would recommend it to any MSPs. Pros Software is extremely easy to use. There are a lot of features which work well for the IT Industry. Support from Computicate is excellent and they always find a solution to your problem. Cons The servicedesk could be more organised. It looks a bit messy at times. I would like options to be able to click on other engineers tickets without having to set filters up. Review Source HB Hayden B. Systems Engineer Computer & Network Security Used the software for: 6-12 months ### "Feature Packed Ticketing System, Where Less Is More!" August 8, 2019 5.0 Pros Computicate is an easy to use ticketing system, that streamlines the support and billing processes to the end client. The web interface is very easy to use, feature packed, and support from their company is great! Cons Only complaints would be lack of things such as mobile applications, although they are currently working on developing! No major cons to use software. Reason for choosing Computicate PSA Integration with RMM provider, and great sales/ support staff. Review Source PK Pierre K. Business Development Computer & Network Security Used the software for: Less than 6 months ### "Exactly what we need" April 7, 2019 4.0 Our business is tickets and time, we have a seamless integration with our financial system so we do not miss any time anymore. Now we are working together in order to integrate more and more external databases to Computicate. The communication is very direct, open en to the point. We find that very usefull and it is a nice way to work with a vendor. Very problem solving! Pros The fact that it is a perfect fit for small / medium MSP's like ourselves. Other vendors target bigger companies and in our space we need software that understands our business processes. Cons It is not that we do not like stuff. The fact is that you will have to comply to their business process but that is the same with all software vendors. Make sure that your team is ready to change the way they work Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.