Who Uses This Software?

Drivers who want to reserve hourly, daily, or monthly off-street parking at discounted rates.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Free Version
    Yes
  • Deployment
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • SpotHero
  • spothero.com/
  • Founded 2011
  • United States

About SpotHero

Parking solution to manage compliance, save on costs, automate reimbursement, and more.


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SpotHero Features

  • Access Controls
  • Appeals Management
  • Citation Tracking
  • Damage Tracking
  • Electronic Tire Chalking
  • Event Management
  • Loyalty Program
  • Payment Processing
  • Permit Management
  • Receipt Management
  • Reservations Management
  • Revenue Management
  • Ticketing
  • Tow Management
  • Violation Tracking

SpotHero Reviews Recently Reviewed!


Best parking app out there

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can't even put into words how easy the app is to use. You simply search an address and up pops numerous places to park. Pick the most convenient or cheapest one for what you need, and buy it. Once you get to the garage, you scan your phone or sheet of paper with the bar code. Easy in. Easy out. I've tried other parking apps and this is, hands down, the best one.

Does not pay the garage

Oct 08, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Extremely
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Pros: It SEEMED easy before I officially downloaded the app.... once I downloaded it, I couldn't find monthly rates without reaching out to customer service. Then, I got a spot at a garage and almost lost it because, although I paid SpotHero, they never forwarded my payment to the garage. The garage canceled their account WITH SpotHero, but allowed me to keep the discounted rate. However, there is a balance showing on my account because SpotHero STILL owes them for my first 2 months.

Cons: Unreliable and misleading in terms of what is available once you have the app. And they don't forward your payment.

Overall: See above.

Always a great way to find a spot

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and find a spot for cheaper than pulling right up to the spot. This has become my go to program to use for finding parking especially when traveling via airplane or using a car for travel.

Cons: I have yet to find one. I have never ran into an issue when checking into the spot and find each location is always aware of what I am doing.

A real hero for big events and city travel

Sep 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Spot Hero is easy to use when you need a parking spot for big events (concerts, sporting events, etc), or when doing city travel. It's a huge relief to have a reserved parking spot and a wide range of choices/prices. It is a real time and money saver, and makes event planning much easier.

Cons: I was skeptical of the quality of some of the parking options offered because it was unclear at times how safe/secure the parking spots were. Additionally, I wish there was mre information about the distance/direction between the parking spot and the event/place you're trying to get to.

Overall: I have suggested Spothero to many of my friends, and I am excited to see how the app develops over time. I wish the app creators paid more attention to the quality/safety of parking spaces.

A very convenient app to find cheap parking when on trips.

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how simple it is to use and how cheap you can get parking. It really eliminates the stress of trying to find a parking spot when you are going out without free parking as you can pick from multiple locations.

Cons: The only problem I had encountered is sometimes I will book a spot and drive to the garage and all the spots are taken although I had already paid so I am forced to call and get transferred to a new parking garage and sometimes I dont have enough time to do so.

Overall: Very convenient and it helps my parents let me take their nice cars downtown when they know it will be safe in a parking garage vs just parked on the street. Also helps me save money.

Convenient

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I love how I can look at a map to view spots available and the price point is shown. It is also great because I can type in the exact arrival and departure times.

Cons: I have mostly positive things to say about the app but the only con would have to be that it is not always available where I am traveling.

SpotHero

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and search for parking options. Great customer service. They helped me when I was having trouble leaving a location.

Cons: I wish it was clearer about booking the time for a spot. You cannot arrive early, but it's ok to arrive after your reserved time.

SpotHero helped my PARK longterm in OAKLAND in a SNAP! It has a wonderful shuttle and inside area.

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have had to do some new last minute traveling from the Bay Area to Idaho and Utah. The best prices on flights are often from the Oakland International Airport. The convenience of using SpotHero has been a great find. Recommended by a friend, the parking area is a hop skip and a jump right to the terminals. The shuttle is very nice and the indoor area has a place to grab some coffee or a snack. Best find for me in a while!

Cons: I thought I was able to get a discount with a coupon and as I was scanning the barcode to leave, it said I still owed a small amount. A little frustrating, but well worth the cost with safety and ease as factors!

Overall: It helped me save money and time by getting a parking spot near the Oakland Airport that was safe and offered a nice shuttle. I'll come back again and again!

Convenient app for locating easy parking

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Purchase parking on the go and find the best garage in the vicinity of your destination. Pay on your phone (don't worry about having loose quarters ever again), you'll even save some cash. Driving downtown can be less stressful with this app.

Cons: I haven't had any interaction with customer support but it does seem like there are some kinks with logistics to work out. I would not try to use this for big events like a sports game.

Easy to use

May 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how I can reserve my spot online and it makes attending events so much easier and stress free.

Cons: It is not always available in the places I travel to. However, it is available in most places so that makes up for it.

excellent app, dependable

Aug 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: gets you a parking spot in difficult to find places guaranteed. sign delineating spot in front of space.

Overall: ease of finding parking, easy to navigate, easy to enter a credit card. fast and good maps.

all cards accepted. works well with mobile devices.