Who Uses This Software?

Electrical contractors, plumbing contractors, Drainage contractors, Facilities managers, Councils, Manufacturing, Estate Agents, Property Developers, HVAC, Transport and Logistics


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Pricing Details
    Price in British Pound
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Okappy
  • www.okappy.com
  • Founded 2015
  • United Kingdom

About Okappy

Okappy is a simple to use job sheet management application which connects you to your employees, subcontractors and customers and rethinks how you manage your day-to-day work. Jobs sheets and checksheet are configured for your individual needs. You can message between your desktop and phone and Okappy connects to the leading accounting packages such as Xero, Sage, Quickbooks. It is accessible on your PC, Mac, iPhone, iPad, Android phone or Android tablet.


Okappy Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management

Okappy Reviews Recently Reviewed!


We use the Okappy Software on a daily basis, not sure how we done business before without it!!

Feb 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Okappy has reduced the amount of paper work by about 90% and on an even better note it has reduced my workload by about 80% as a Service Manager who manages multiple engineers.

I am no longer chasing reports. They are done once the engineer completes a job and I get them instantly. I can then make any adjustments if required and email them straight to the customer which helps us provide a fast efficient service. If I need to know a customers job history all the reports are there instantly at my fingertips. Basically the Okappy system has improved the service we provide whilst helping to make us super efficient and provide the best service for our customers.

Cons: I am seriously struggling to find something that I don't like about the Okappy system as it really has made my job and life a lot easier, but if I had to choose something I would have to say (and its not really a dislike) the fact that certain customer details once you have added a customer to the system can only be changed by emailing Okappy directly. But on the other side of the coin their customer service is very friendly and extremely efficient and any requests from myself have always been dealt with professionally and promptly.

Superb system, constantly improving and adding new features.

Feb 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Okappy has totally streamlined our business paperwork and linked everything perfectly with Xero for invoicing all from once place. Customers chasing for paperwork was causing us a headache daily, even though we previously implemented a costly paperless system it just never functioned as promised and OKAppy is a breath of fresh air.

Customers now they have a online portal so that they can print a job sheet the moment its completed in the field !!

Customer service from the OkAppy has been also been the best we have found from the market, even speaking with subcontractors and customers direct to assist them using the system.

Overall: Time saving software for all members of staff.

easy to deliver requested job sheets to customers

Feb 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: easy to use surface, can open from any type of phone, tablet, or desktop computer. Can re-edit jobs if needed. Few seconds after the job is done the job sheet is visible.

Cons: Different company, different needs. As far as I like the fact that I can re-edit job sheets, in our case customers should not be able to do so.

Capterra loader

Revelation to our business

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use - quick creation and assignment of jobs. Linked very easy to our accounting system so we can raise and track invoices. Creating new customers (connections) and giving them access to their job sheets etc reduces admin time enormously. Our job sheets have also been customized and any changes are usually made within an hour of requesting.

Cons: Sometimes the search parameters are a little broad so it takes a few searches to get to what I need, but given our customer base and contracts base this is only to be expected in a new set up and we are refining every day.

It has changed the way we run our business.

Mar 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is instant, so the Engineer and the office can see what it happening in real time. I can create invoices instantly and easily.

Cons: Not able to create credit notes, which would be such a help as they are the only thing that I still have create manually.

Overall: It has made the whole procedure from call out to invoice a seamless process.

Great product and really changing the way job management is done

Feb 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to connect to the entire network of contractors and staff seamlessly, Ease of use - it really is intuitive. It is a light touch but delivered a lot of value.

Cons: There are a few tricks you need to learn to stay on the screen when you searching. Archived jobs are slow to work with.

Easy to use and effective job management solution

Feb 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Saves time managing my jobs and invoicing clients

Easy to use with loads of useful features

Accessible on all my devices

Overall: Saves time from my old paper based job system, allows me to get on with running the company. Helps all my staff manage their jobs so much easier and faster.