Who Uses This Software?

iCare AMS is designed by our aeronautical experts to improve and optimize your aircraft maintenance, engineering, and logisitics operations. it's perfectly tailord to the needs of Airlines, MRO/Shops


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AMC Aviation
  • amc-aviation.fr/
  • Founded 2001
  • France

About iCare AMS

Specializing in the development of Aircraft maintenance Organisation & Software, AMC AVIATION French Company with 20 years of experience, adapts its products & services to the specific needs of its various customers. AMC AVIATION provides a Maintenance & Airworthiness software solution ICARE AMS to improve and optimize your aircraft maintenance, engineering and logistics operations and has also developed ICARE SMS, the ultimate Safety Management System tool.


iCare AMS Features

  • Compliance Management
  • Components Tracking
  • Flight Time Tracking
  • Inventory Control
  • Labor Hours Tracking
  • Logbook Tracking
  • Maintenance Scheduling
  • Manuals
  • Service Bulletins
  • Work Order Management

iCare AMS Reviews Recently Reviewed!


iCare AMS - Over all an easy and good system

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to use

- A good basic layout for the different steps

- Easy to install and log in to different databases

- Good compatibility on older and newer PC's (also Mac using Parallells)

- We have the ability to improve the software through the iCare AMS Support portal.

Cons: - iCare AMS need a better and more advanced RFQ-module. We have requested this and hopefully it will be implemented.

- Some improvements needed on the WO/WP-modules. Over all acceptable but need more work.

- Generally no multi-select environment in the system. (Some steps has now multi-select support compared to the initial version of the software).

- The design of the printed documents can be improved.

- Some improvement requests take a long time to implement.

Overall: Over all the software is good and easy to use. We have all the functions we need although some needs improvement. It's good that we have the ability to request improvements to the software.

Vendor Response

by AMC Aviation on February 08, 2019

Thanks Emad for this awesome review, we are more than happy that you like our system and that you would recommend it to your colleagues.

Concerning the cons you mentioned:

° We are working on these feature requests, but the good thing about giving customers the ability to contribute to the software development and having free feature requests, is that we have SO much awesome ideas and improvements.
We implement as much and as fast as we can, that is why we have one of the shortest update cycles in the aviation IT industry (max. 2 months between 2 updates).

Don't worry, it's coming soon, and we will answer your request as we always did.

iCare AMS is great

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Perfect customer support

Very Easy to use

Very Flexible

Great AMC team

Fast implementation

Cons: To be honest i think this is one of the best software i used in aviation

Overall: Since we have started using iCare AMS at our company, we were able to increase the efficiency of our daily work processes. No more excel files to compile different data views.

We use iCare AMS for the MRO Part145 management and it made our live a whole lot easier;

We easily track engineers realised hours, we compare them to estimated hours , handle quotes and customer orders seperatly on each Work package, Parts in Store are tightly followed and much more.

Our teams and clients really appreciate how iCare AMS has simplified tedious tasks, giving them more time to focus on the most important activities.

Everybody does their normal tasks, no more extra typing of the same data across softwares, then iCare AMS show the right data in the right places for everyone else.

This is only possible because iCare AMS completely covers all aspects and departments in the MRO.

iCare AMS is a great tool for any company that is looking unify their IT solutions.

iCare AMS

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Flexibility and how AMS team can customize the use of the software according customer's requests.

Cons: Lead-time of some feature request is sometime too long to be taken into account and embodied, software egonomics can be improved

Vendor Response

by AMC Aviation on February 12, 2019

Thanks Thierry for your honest review, we are glad that you like our system.

Concerning the cons you mentioned:

° At AMC Aviation we offer free features requests to customers giving them the ability to contribute to the software development. Users always send us so many awesome ideas and improvements.

We try to implement as much as we can and as fast as we can, that is why we have one of the shortest update cycles in the aviation IT industry (max. 2 months between 2 updates).

Don't worry, your request will be embodied as we always did.

We are also working on the ergonomics improvements.

Best fully integrated MMS

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - The system is fast and responsive

- Feature requests are free

- includes SMS and quality management on the same DB

- Airworthiness management, Logistics management, and Production management in one place

Cons: as said before, Lead-time of some feature request is too long to be taken into account, but it's free so i don't complain

Best MRO customer support tool

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Cost analyser is the best tool to manage MRO WP, estimates, quotes, customer orders, expenses, and invoices.

I can generate All the WP quotations and invoices by the click of a button!

Cons: Even if customizations take a bit of time, the support team helps us well with intermediate solutions.

Capterra loader

POWERFUL, VERSATILE AND INTUITIVE SOFTWARE

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, enables collaborative working, facilitates our daily work routine and we have a great technical support from AMC aviation,

iCare AMS Go-live

Jun 23, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: -The ability to improve the software,

-The possibility to customize the software according to the customer's remarques,

-Perfect customer support,

-Very Flexible,

-Great AMC team.

Cons: Some improvements are needed for example:

- WP Modul : A Visual planning module is necessary for the check management.

-The link between the MR/WO and the document support as AMM,IPC ... should be developed.

Overall: As an MRO, we are sure that all our processes will be managed easiely and efficitenly . iCare AMS covers all departements in our MRO.

Vendor Response

by AMC Aviation on June 24, 2019

Hello Amine,
Thanks for your nice review
concerning the new features :
The Visual planning for the check management is inn our roadmap.
-We are also working with the OEM to integrate documentation support directly within AMS.