# Aircraft management system Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Aircraft management system the right Aviation Maintenance solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/161179/AMS-Aircraft-management-system/reviews

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Aircraft management system

4.9 (10)

[View alternatives](https://www.capterra.com/p/161179/AMS-Aircraft-management-system/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of Aircraft management system

Ease of use

4.7

Customer Service

4.7

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RIHAB T.  
Ingénieur aéronautique  
  
Used the software for: 2+ years

### "POWERFUL, VERSATILE AND INTUITIVE SOFTWARE "

November 14, 2017

5.0

Pros

Easy to use, enables collaborative working, facilitates our daily work routine and we have a great technical support from AMC aviation,

Review Source

DH

Diana H.  
Purchase manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Easiest and most complete for half the price"

September 17, 2019

5.0

Pros

The ease of use, the complete attention to details, all infos are in the same system for all departments to benefit from

Cons

The user manuel needs an update as we have lots of new features !

Alternatives considered

[Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/)[AMOS](https://www.capterra.com/p/87390/AMOS/)

Reason for choosing Aircraft management system

icare AMS is way cheaper than these two options and it has the same options

Switched from

[Airpack](https://www.capterra.com/p/113711/Airpack/)

icare ams is easier and more complete than Adsoftware and most of all it's cheaper.

Review Source

TB

Thierry B.  
PREPARATEUR BUREAU TECHNIQUE  
Aviation & Aerospace  
Used the software for: 2+ years

### "iCare AMS "

February 7, 2019

4.0

Pros

Flexibility and how AMS team can customize the use of the software according customer's requests.

Cons

Lead-time of some feature request is sometime too long to be taken into account and embodied, software egonomics can be improved

Review Source

Response from AMC Aviation

February 12, 2019

Thanks Thierry for your honest review, we are glad that you like our system. Concerning the cons you mentioned: ° At AMC Aviation we offer free features requests to customers giving them the ability to contribute to the software development. Users always send us so many awesome ideas and improvements. We try to implement as much as we can and as fast as we can, that is why we have one of the shortest update cycles in the aviation IT industry (max. 2 months between 2 updates). Don't worry, your request will be embodied as we always did. We are also working on the ergonomics improvements.

ES

Emad S.  
IT Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "iCare AMS - Over all an easy and good system"

February 7, 2019

5.0

Over all the software is good and easy to use. We have all the functions we need although some needs improvement. It's good that we have the ability to request improvements to the software.

Pros

\- Easy to use - A good basic layout for the different steps - Easy to install and log in to different databases - Good compatibility on older and newer PC's (also Mac using Parallells) - We have the ability to improve the software through the iCare AMS Support portal.

Cons

\- iCare AMS need a better and more advanced RFQ-module. We have requested this and hopefully it will be implemented. - Some improvements needed on the WO/WP-modules. Over all acceptable but need more work. - Generally no multi-select environment in the system. (Some steps has now multi-select support compared to the initial version of the software). - The design of the printed documents can be improved. - Some improvement requests take a long time to implement.

Review Source

Response from AMC Aviation

February 8, 2019

Thanks Emad for this awesome review, we are more than happy that you like our system and that you would recommend it to your colleagues. Concerning the cons you mentioned: ° We are working on these feature requests, but the good thing about giving customers the ability to contribute to the software development and having free feature requests, is that we have SO much awesome ideas and improvements. We implement as much and as fast as we can, that is why we have one of the shortest update cycles in the aviation IT industry (max. 2 months between 2 updates). Don't worry, it's coming soon, and we will answer your request as we always did.

JM

Juan M.  
Customer Support Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "iCare AMS is great"

February 14, 2019

5.0

Since we have started using iCare AMS at our company, we were able to increase the efficiency of our daily work processes. No more excel files to compile different data views. We use iCare AMS for the MRO Part145 management and it made our live a whole lot easier; We easily track engineers realised hours, we compare them to estimated hours , handle quotes and customer orders seperatly on each Work package, Parts in Store are tightly followed and much more. Our teams and clients really appreciate how iCare AMS has simplified tedious tasks, giving them more time to focus on the most important activities. Everybody does their normal tasks, no more extra typing of the same data across softwares, then iCare AMS show the right data in the right places for everyone else. This is only possible because iCare AMS completely covers all aspects and departments in the MRO. iCare AMS is a great tool for any company that is looking unify their IT solutions.

Pros

Perfect customer support Very Easy to use Very Flexible Great AMC team Fast implementation

Cons

To be honest i think this is one of the best software i used in aviation

Review Source

VB

Vincent B.  
Technical director  
Airlines/Aviation  
Used the software for: 2+ years

### "Best fully integrated MMS"

February 12, 2019

5.0

Pros

\- The system is fast and responsive - Feature requests are free - includes SMS and quality management on the same DB - Airworthiness management, Logistics management, and Production management in one place

Cons

as said before, Lead-time of some feature request is too long to be taken into account, but it's free so i don't complain

Review Source

MZ

Mahmoud Z.  
Project manager  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Great Maintenance Management product"

May 19, 2022

5.0

Pros

I've been using Icare AMS for a few months now and I really like how it's helping me improve my productivity and efficiency. As someone who manages a lot of companies, this software has helped me gain time on my daily operations. It's also helped with our inventories, allowing us to stock less products and save money in the long run.

Cons

They are working all the time to support our requests, and it's really nice

Review Source

AB

Amine B.  
Planning Manager  
Airlines/Aviation  
Used the software for: Less than 6 months

### "iCare AMS Go-live"

June 23, 2019

5.0

As an MRO, we are sure that all our processes will be managed easiely and efficitenly . iCare AMS covers all departements in our MRO.

Pros

\-The ability to improve the software, -The possibility to customize the software according to the customer's remarques, -Perfect customer support, -Very Flexible, -Great AMC team.

Cons

Some improvements are needed for example: - WP Modul : A Visual planning module is necessary for the check management. -The link between the MR/WO and the document support as AMM,IPC ... should be developed.

Review Source

Response from AMC Aviation

June 24, 2019

Hello Amine, Thanks for your nice review concerning the new features : The Visual planning for the check management is inn our roadmap. -We are also working with the OEM to integrate documentation support directly within AMS.

RP

Raul P.  
Customer support manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "Best MRO customer support tool"

February 14, 2019

5.0

Pros

The Cost analyser is the best tool to manage MRO WP, estimates, quotes, customer orders, expenses, and invoices. I can generate All the WP quotations and invoices by the click of a button!

Cons

Even if customizations take a bit of time, the support team helps us well with intermediate solutions.

Review Source

gB

guillaume B.  
CEO DEPUTY FOR OPERATIONS  
Airlines/Aviation  
Used the software for: Less than 6 months

### "FIRST FEEDBACK AFTER AMS ICARE LAUNCH"

September 17, 2019

5.0

Pros

\- easy to use - transition between database was properly done and supported - no bugs reported after implementation

Cons

some optional function not yet availble (smarphone tool, financial limit for PO validation) but under developement

Reason for choosing Aircraft management system

functions + demonstration of the products

Review Source

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