# Qubicles Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Qubicles Software - reviews, pricing plans, popular comparisons to other Call Center products and more. Source: https://www.capterra.com/p/161183/Qubicles --- # Qubicles Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Qubicles ## What is Qubicles? We possess all the features needed to run an enterprise contact center or a 5-agent work at home business. Our patent pending blockchain-based solution includes ondemand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also comes standard. All the features needed to run your contact center, at an affordable price. ## What is Qubicles used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 83% Neutral 17% Negative 0% Starting price $19.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qubicles?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://qubicles.io/&name=Qubicles) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qubicles 4.4 (24) VS. [4.2 (984)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price $61 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (24) Ease Of Use 4.0 (475) Value For Money 4.8 (23) Value For Money 4.2 (251) Customer Service 3.9 (24) Customer Service 4.0 (405) ## Qubicles alternatives [4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Highest Rated [4.8 (314)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month [4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/) Starting price $159.00 Per User, Per Month [Learn More](https://www.capterra.com/p/132405/Five9/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Escalation System alerts about the need to escalate an issue or request Answering Machine Detection Screen and filter calls that get sent to voicemail inboxes/answering machines API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Qubicles 57 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Create and automatically send premade copy in response to customer messages A call center that both makes and receives calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps A call center that primarily receives calls, typically customer service focused Identify which applications need to exchange data and enable these data connections Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Route and distribute your leads to third party buyers Ability to chat online in real time Agents choose who to call and when Collect information from multiple sources A call center that primarily makes calls, typically sales focused System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Use your computer as a phone device to make calls over the internet Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Computer-based system that allows users to send and receive voice messages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (24) 4.4 Based on 24 reviews ## Pricing Value for money 4.8 (23) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/161183/Qubicles/pricing/) Agents Free Spirit $0.00 It includes: - Forever Free for Browsing - View Available Courses - View Job Openings. Agents Go Getter $19.99 Flat Rate,Per Month It includes: - 1 Free Background Check - 20 Qubicle (QBE) Tokens - Agent Portal and Reports - Create - Cryptocurrency Rewards - Host or Attend Courses - View and Apply to Jobs Free Support $0.00 It includes: - $0.02 Cents Per Minute - Core Features Available - Self-Service Knowledgebase - Self Service Support - Unlimited Users Silver Support $249.00 Per Month It includes: - $0.02 Cents Per Minute - 1 Professional Service Hour - 250 Qubicle (QBE) Tokens - 4 Hour Response Time Guarantee - All Features Available - Chat - Email & Phone Support - One-Time Onboarding & Live Training - Unlimited Users Gold Support $999.00 Per User,Per Month It includes: - $0.02 Cents Per Minute - 1000 Qubicle (QBE) Tokens - 2 Hour Response Time Guarantee - 2 Professional Service Hours - All Features Available - Onboarding & on-Demand Training - Silver Support & in-Person Option - Unlimited Users Value for money 4.8 (23) 4.8 Based on 23 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (24) 3.9 Based on 24 reviews ## User reviews Overall rating 4.4 Based on 24 reviews Filter by rating 5(13) 4(7) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent SA Sam A. Account Executive Computer Software ### "Great for getting your feet under you" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 4, 2020 Over all satisfied. You can't beat the way the pricing works, essentially only pay what you need means no gross overspend on something you aren't sure you need yet. Pros Pricing is very well placed for any organization that is just getting started and needs to get their feet wet as well as learn which direction they are headed. Cons One of the best things about the software is also one of the worst. Because there are so many features and cool capabilities there is a huge learning curve and can be overwhelming to deal with. Reasons for choosing Qubicles It is a great product to use to learn what features are needed to achieve your end goal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mario B. Emerging Markets Manager Capital Markets ### "Good solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 4, 2020 Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles Pros It's a very simple application, easy to integrate and manage posting via API. The homepage is useful Cons We have had issues with timing errors if there are too many records in a campaign, so having to clean up campaign to avoid posting errors can be a pain. An auto billing would be great so we are not having to log in and make a deposit to avoid the campaigns being turned off. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Alex P. Managing Partner Consumer Services ### "OVERVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 1, 2020 I would say is a good tool, since you basically have all the call center architecture in place when you get started with them, however, I would highly recommend keeping users posted when running maintenance processes in the back-end of that platform. Pros It's very easy to set up and it requires almost no expertise to get it going. Cons In my case, since most of the traffic is inbound calls, I've experienced too many dropped calls and dead airs and sometimes I would say 2 or 3 times a month, unexpected errors when using this interface for the agents. Switched from [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) That required java and was a tad expensive for the value I was getting out of it. Alternatives considered [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [Twilio Flex](https://www.capterra.com/p/223888/Twilio-Flex/) Reasons for choosing Qubicles Mainly that uses a prepaid option so you top up the account as you go and that it has the option to rank agents in the queue based on their skills. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gustavo M. CEO Real Estate ### "Best value out there" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 21, 2020 Solid product for outbound dialing. Pros Pricing is amazing, best in tbe biz. Overall functionality is what we need. Cons Wish they had automatic billing to a certain level each month. Account still gets disabled if I miss a payment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Anthanette P. CEO Telecommunications ### "Fenero Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 May 1, 2019 Overall it has been a positive experience. Pros I liked the price for the service. Once you become acclimated with the system it because easy to start a campaign in no time. Cons The script creation is a little tough at first. It is not easy to update your banking information. I also have a glitch that causes my sign in information to pop up instead of the sign in screen periodically. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jose Antonio S. CEO Real Estate ### "Customer service and charges " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 17, 2019 Fair but can be better if they can review their billing more accurately Pros The functionality and easy to use reports Cons Take so long to give you DID for Agents and functionality for use this DID right away i waiting for my new ones more then a month and they already charge and DID are not ready to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Abhishek V. IT Manager Retail ### "Affordable solution but needs to work on its software for better reliability and performance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 16, 2019 Has been a great experience overall. Saved a lot of money switching over from Five9. Customer service was spotty at first but in the time we have been with them, it has improved a lot. Same for the software. Its still not perfect but it more than likely will meet basic business needs and more. Pros Per minute billing and easy to set up. User friendly UI, takes just one sys-admin on our end to manage the software. Cons They need to improve the software so that it can listen for a voicemail beep. Customer service is good but slow to respond and sometimes involves more followups than necessary. There was a security issue we found in the early days where all user agents data was publicly available on the portal without authentication, which we made aware to them and hopefully it's fixed now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT Jennifer T. COO Education Management ### "Great experience with Fenero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Overall my experience has been great. I have found a solution which is functional, priced well, with great customer service. Exactly what I was looking for. Pros We just started with Fenero and find the overall functionality for the money extremely valuable. It does everything we need (and more) and the pricing model is very fair. More than anything I've been so impressed with the level of customer service. The reps did a great job of reviewing the solution and highlighting how I can use it for my specific application. As well, the reps have been exceptional answering my questions as I set up the system to support our needs. I couldn't ask for better support. Thank you! Cons I would like a more streamline way of adding call comments, then exporting them in a condensed manner. I have worked with the reps to figure out a solution which works for us ... which is great ... but it would make sense to be able to record notes after each call without them being exported on individual lines. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Daryl A. Chief Data Strategist Political Organization ### "Powerful tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Good software, very cost-effective, scales well. Hard to use at first, but once you get the hang of it there's no other solution that compares. The 6 second billion increments are the real secret. There are a lot of features to take advantage of and you can have deep control of your campaigns. Lack of AMD really frustrated though! Pros Flexibility, cost effectiveness, scalability. Cons There's a rather steep learning curve and answering machine detection absolutely bad! I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep. Absolutely inexcusable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bella M. Appointment Setter Marketing and Advertising ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 5, 2019 It was easy to use and very affordable Pros It is very easy to use like a, b, c.. Very user friendly Cons The recordings takes a while but good thing is you can contact the center to Follow up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/161183/Qubicles/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)