# Paycove Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paycove the right Billing and Invoicing solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/161202/Paycove/reviews --- Paycove 4.3 (30) [View alternatives](https://www.capterra.com/p/161202/Paycove/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Paycove Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews TK Thang K Sales CoordinatorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “The customer service has been okay; there are times when Paycove is either not loading or failed to synch for hours, and after reaching out for help, the problem would be solved before a representative has responded.“ July 21, 2021 MH Meredith H Program CoordinatorEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “The Payments Window is quite cluttered and if there are many separate payments it's not easy to differentiate them.“ July 29, 2021 MP Morgan P Account ManagerE-Learning, 11 - 50 employeesUsed the software for: More than 2 years. “The client-facing aspects are clean and visually appealing with easy to navigate options for next steps, like downloading, forwarding, or invoicing.“ August 11, 2021 FK François K CMOReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Furthermore, the customer service is very slow when i send bug alerts in the chatbox.“ April 26, 2022 TG Tip G ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “Seamless integration with HubSpot - fully automated system works brilliantly out of the box.“ July 29, 2021 Ethan M Administrative Assistant Graphic Design, 11 - 50 employeesUsed the software for: 6-12 months. “Depending on your CRM, it can be difficult to integrate into your existing workflow.“ August 26, 2021 DB Doris B Head of Customer SuccessStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “The amount of users we can have under only one subscription plan, the price, the easy of use for the team.“ July 20, 2021 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steven C. Owner Media Production Used the software for: 1-2 years ### "Good integration with CRM, intuitive to use." July 19, 2021 5.0 Pros We needed an invoicing solution that didn't require tons of work to create, and track invoices, we also needed payment options directly on the invoice. This ticked all the boxes. We can easily break up the invoices into multiple phases and set up recurring billing for certain services. Cons The mobile UX is pretty bad. Hard to use when on the go. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) CRM integration. Review Source SN Sam N. Architectural Designer Architecture & Planning Used the software for: 6-12 months ### "Invoicing with customizability and stunning UI" July 22, 2021 5.0 Love it and feel with the above two issues fixed, I would become a Pacove superfan! Pros The UI and functionality are outstanding all while removing any unnecessary complexity which a lot of invoicing software struggles to achieve. Cons Not being able to save customer details (when not using a CRM) (customer info we insert in the top of invoices). ->we're having to re-type customer addresses, phone numbers etc here which is a pain-point Not being able to manually edit "Deal Names". (also when not connected to a CRM) Reason for choosing Paycove Paycove removes everything you DON'T need while maintaining full customizability for custom branding, layout, invoice options and wording. The customer emails look good, the PDF attachments look good, its UI is good, and it doesn't have that dated clunky feel like so many invoicing platforms have (e.g Zoho invoices and Xero). Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Because Waveapps ditched all non-US customers so we were forced to find an alternative (as we're based in New Zealand) -> I would have tested and tried at least eight alternatives until I found Paycove :) Review Source AB Alexandre B. Director Information Technology and Services Used the software for: 1-2 years ### "Feedback fro Greencityzen" September 13, 2021 3.0 Pros inetgration with pipedrive + quite easy to implement and configure Cons Split invoice feature is not enough in our case, and it's critical. We need to track the status of each split (planned, sent, ...) and get remaining balance based of this information We may leave unless this issue is fixed Reason for choosing Paycove more simple to implement + integration with pipedrive + product catalog synchronisation Review Source JO Julianna O. Director of Client Experience Consumer Services Used the software for: 1-2 years ### "Does the job - but not pretty" July 19, 2021 4.0 We don't love Paycove but it integrates where we need it to and does the job, just at the level we would want. Pros We use Paycove because it was easy to use, integrated with our platforms, and had a decent price. However, the more we use it the more flaws we find and it's becoming increasingly frustrating, but as one of a limited amount of options that integrate where we need it, it looks like we have to keep using it and deal with the bugs. Cons We've definitely run into issues using paycove. Some of the issues might be because we use it as integration with Hubspot and Cardpointe, but either way it's been frustrating for our team. We find that the contracts don't refresh automatically, when a new line item is added the payments don't automatically update and occasionally, the payments don't add up to the provided total. It's frustrating but there are workarounds. Reason for choosing Paycove price Switched from [Qwilr](https://www.capterra.com/p/143254/Qwilr/) Qwlir was very simplistic in the design of contracts and had limited options for the type of customization we wanted. Review Source CV Carole V. Billing Manager Information Technology and Services Used the software for: 1-2 years ### "Paycove is a great option to integrate with Pipedrive" July 19, 2021 5.0 Paycove has been very helpful and great in meeting our custom needs for our customers Pros Nice integration with Pipedrive. Engineers were very helpful in getting our customized needs met Cons Searching for an invoice is not as easy as I would like in the Paycove database. Alternatives considered [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing Paycove Were able to customize and work with our needs Review Source JC Jared C. Business Data Analyst Education Management Used the software for: 2+ years ### "Reliable, Secure, and Customizable." May 4, 2023 5.0 Paycove's customizable online invoicing has allowed our org to close sales and drive business in a more efficient manner than we had been able to previously. Our org has really benefited from being able to automate the creation of customizable invoices that give our customers a flexibility that allows them to purchase our service in a way that works for them, all on their end. Pros Paycove is very reliable and secure, both of which are vital when looking for an invoicing system. The Paycove team is also always listening and working to improve and create new features for their platform. The ability to easily integrate Paycove with other platforms and services should not be undersold either as it really helps to streamline processes. Cons Paycove is not the most robust tool; it fulfills a very targeted business need and does it very well, but do not expect it to do any more than that. Review Source VR Verified Reviewer Management assistant Banking Used the software for: Less than 6 months ### "I love to use Paycove and Hubsport (really good integration)" October 4, 2021 5.0 I need three fewer times to do my tasks. Pros We just migrated to Hubspot and were looking for a plug-in for invoicing. Paycove is perfect. It is easy to use, and the integration to Hubspot is just perfect. It is simple to create/update templates, to send invoices and payment reminders. Regards, Cons There are no dashboards and it is not possible to integrate them directly to SAGE 100. The fixed cost is cheap but the percentage for the fees is a little bit high. Alternatives considered [Stax Bill](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Reason for choosing Paycove Cheaper and better integration to Hubspot Review Source VS Velyn S. Assistant Director - Sales, Marketing & Creative Higher Education Used the software for: 1-2 years ### "Great product, great support, great company" August 30, 2021 5.0 Pros Paycove is so easy to implement and use. It has made it so much easier on my sales team to be able to create an invoice with the click of a button. I also really appreciated the ability to customize the invoice so I could tailor the invoices to my customers' needs. The customer support team is also very helpful. They were prompt with responding to my inquiries and their answers addressed the questions I posed. If you are looking for a solution to creating invoices, I recommend you check out Paycove. If you are using HubSpot, definitely check out their integration. It has saved my team time and ensured invoices are sent out so we get paid. Cons Currently, the Paycove integration with HubSpot only allows one invoice for one deal. I have customers that have multiple deals within a month or less and I would love the ability to create one invoice for all the relevant deals because one invoice for one deal is too cumbersome for some of my clients. Review Source VR Verified Reviewer Sales Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Paycove is great for automation" July 26, 2021 5.0 Overall great experience Pros Paycove is fairly easy to integrate with things like Hubspot and Stripe. It makes quotes/invoices automatically which has cut down our tasks a bit. Cons It's not intuitive and doesn't handle multiple currencies well from hubspot. Reason for choosing Paycove It was more automated and accepted payment Review Source MP Morgan P. Account Manager E-Learning Used the software for: 2+ years ### "Paycove for E-learning" August 11, 2021 5.0 Paycove is great and makes my job easier! Pros Paycove is fast and efficient and fits easily into our team's workflows. The client-facing aspects are clean and visually appealing with easy to navigate options for next steps, like downloading, forwarding, or invoicing. Cons N/A - I have not had any issues with the platform. Review Source Holonou D. Gestion de clientèle Accounting Used the software for: 1-2 years ### "Outils de facturation " July 21, 2023 5.0 Pros La création des facturesSurtout les rappels de payement Cons L'intégration à pipedrive Ces multiples fonctionnalitésLa bilan de l'entreprise dans la fonction tresore Review Source TG Tip G. Consultant Marketing and Advertising Used the software for: 6-12 months ### "Paycove is the best HubSpot invoice tool" July 29, 2021 5.0 Paycove delivers us an automated quoting and billing system and fully integrated with HubSpot. Pros Seamless integration with HubSpot - fully automated system works brilliantly out of the box. Cons So little to dislike - really fantastic product and now we are looking for more features. Talking to Paycove about integrating with Pay Later providers Review Source JH Justin H. Support Operations Specialist Education Management Used the software for: 1-2 years ### "Great Product" July 22, 2021 4.0 It is a great system overall that alleviates the need to manually create invoices for our thousands of students. Pros The ability to use our own systems in place and allow Paycove to execute actions to deliver a visually-appealing invoice that allows our students to view their payments. Cons Occasionally, this software takes time to refresh and the loading times for viewing invoices could be better from an administration view. Review Source PD Priyanka D. CCO E-Learning Used the software for: 2+ years ### "My Review" August 11, 2021 3.0 Its fine. Pros It integrates with pipedrive and does both quotes and invoices Cons You can't make customizations to automation easily Switched from [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Pandadoc was too expensive Review Source TK Thang K. Sales Coordinator Education Management Used the software for: 6-12 months ### "Review" July 21, 2021 4.0 The customer service has been okay; there are times when Paycove is either not loading or failed to synch for hours, and after reaching out for help, the problem would be solved before a representative has responded. I think updates or email notifications regarding system maintenance/issues should be communicated promptly with its customers/users so we are not sitting in the dark. Thanks. Pros The integration from Pipedrive (CRM) and Paycove. Cons The inability to customize the invoice's field set up. If I want the "Description" box to be of the same size as the "Product" size, I would like to be able to do that. Review Source MH Meredith H. Program Coordinator Education Management Used the software for: 6-12 months ### "Invoice Creation is Easy" July 29, 2021 5.0 It's made invoicing and payments for my clients very easy - clients are able to access their invoices autonomously and are able to make payments more quickly. Pros It is very easy to create invoices and multiple payments within the same invoice. Cons The Payments Window is quite cluttered and if there are many separate payments it's not easy to differentiate them. Perhaps make payments into collapsible tabs? Review Source VR Verified Reviewer Administrative Assistant Graphic Design Used the software for: 6-12 months ### "Very Effective At What It Does" August 26, 2021 5.0 Pros Paycove is integral for our various backend processes, including managing invoices, delivering accurate information for each of our clients, and ensuring that our CRM software is well synchronized with customer invoice information Cons Depending on your CRM, it can be difficult to integrate into your existing workflow. We personally used Pipedrive and it worked like a charm, but when considering other CRM alternatives such as Zoho, it was a little bit harder to hook into our already established processes. Review Source DL Daniel L. Online Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Great Product with even greater Team" July 29, 2021 4.0 It's great, and we are looking forward to more features in the future Pros Perfect Support, always good solutions for our needs. Cons Not perfect for German invoicing, but it does good Review Source RA Rheyal A. Admin Assistant Events Services Used the software for: 1-2 years ### "One of the best!" August 12, 2021 5.0 Amazing Pros Very user-friendly, We are using paycove with our CRM to send quotes and invoices. Cons None that I can think of. so far we never had any problem in creating quotes and invoices. Reason for choosing Paycove Easy to link with our CRM Review Source BW Ben W. Single Barrel Pick up Cord. Retail Used the software for: 1-2 years ### "Great Item" July 19, 2021 5.0 I create invoices and quotes for our customers. Even the customers love it because it's simple to use. Also, the refund part is a great and easy tool as well. Pros That you can break down an invoice and it's easy to read it and follow it. Cons To be honest, I can not figure anything out. Review Source FK François K. CMO Real Estate Used the software for: 1-2 years ### "Customer service is missing" April 26, 2022 1.0 Several issues with the taxes and customer support. Pros There was a good tool at the beginning of the setup. Cons I'm very disappointed regarding paycove. I have contacted the customer service regarding the global rounded taxes issues SO MANY TIMES. Currently this issue is not solved and our clients send us several pain messages regarding this. We lost clients because of this and we can't accept this anymore. We also report a pipedrive sync issue but it's not solved currently. Furthermore, the customer service is very slow when i send bug alerts in the chatbox. Reason for choosing Paycove Quote and invoice automation Review Source JK Joe K. Account Executive E-Learning Used the software for: 1-2 years ### "Super easy to use!" August 5, 2021 4.0 Pros Really easy and straightforward to use and integrate, even with Pipedrive. Customers also seem to enjoy how easy it is as well. Cons Quotes and updates still have a really slow upload or processing time. Seems like Paycove pages take 2-3x longer to load than any other online software I'm using. Review Source LB Luis B. Admissions Representative E-Learning Used the software for: 6-12 months ### "Tech Issues " July 26, 2021 2.0 A bit disappointing due to tech issues. Pros Customization of Payments, Easy to use when clients need to pay online Cons Not reliable. Website would be down and our clients could not pay. Review Source AP Adam P. Client Representative Individual & Family Services Used the software for: Less than 6 months ### "Review" July 31, 2021 3.0 Pros It collects money. That’s pretty much the only thing I like about Paycove. Cons How many emails must I get that shows me someone had viewed the quote? Hubspot integration is shorty at best. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Changed organizations. Review Source JK Jenn K. Technical Service Coordinator Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Paycove & Westran Thermal" July 29, 2021 4.0 I use it daily for our quotes to customers- it is a very important part of my job Pros The ability to customize most items on the quotes. Cons Some options when it comes to automatic emails Not being able to re-arrange the boxes on quotes Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) More automation Easier to navigate Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.